Courtyard by Marriott Edinburgh
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Summary of reviewsThe Courtyard by Marriott Edinburgh is highly praised for its exceptional location, situated in central Edinburgh with easy access to key points of interest. Its proximity to the Edinburgh Playhouse, major transport hubs like Waverley train station and famous landmarks such as Princes Street and the Royal Mile offers guests both convenience and tranquility. The area is rich in amenities, including shops, bars, restaurants and the modern St James Quarter shopping center, making it an ideal base for exploration and relaxation.
Guests generally have a favorable view of the breakfast offerings, enjoying a variety of hot and cold items and appreciating the friendly staff. Despite some occasional service hiccups and logistical challenges, breakfast is often highlighted as a high point of their stay.
The dining experience at the hotel has mixed feedback but many guests enjoyed their meals in the inviting restaurant and lounge areas. The positive aspects include delicious meals and praised cocktails, though some guests felt that the menu variety was limited and faced issues with late-night service and inconsistent food quality.
Rooms are praised for their cleanliness, comfort and modern amenities. Guests appreciate the spaciousness, tasteful decor and additional comforts like large bathrooms and quality toiletries. However, some guests noted issues with room size expectations, noise and minor maintenance problems.
The overall cleanliness of the hotel is lauded with the general areas and rooms frequently described as spotless and well-maintained, though a few minor issues with stained carpets and maintenance were mentioned.
The staff consistently receive high praise for their friendliness, helpfulness and professional service, significantly contributing to a positive guest experience. Specific staff members are often commended for their exceptional service.
WiFi service receives mixed reviews. While some guests found it reliable, others experienced issues with speed and connectivity, highlighting a need for improvement in this area.
The gym, though compact, is generally well-received for its modern equipment and 24/7 access, adding to the overall convenience of the stay. The lift system and accessibility are also noted benefits for guests with mobility issues.
Parking is facilitated by discounted rates at nearby car parks like Q Park Omni, which guests find beneficial despite the absence of on-site parking. While some challenges with cost and distance are noted, the substantial discounts provided make parking manageable.
For families, the hotel receives positive feedback for its family-friendly environment, spacious connecting rooms and considerate service by the staff, making it an ideal choice for family gatherings and special occasions.
Finally, the beds at Courtyard by Marriott Edinburgh are frequently described as very comfortable, significantly enhancing the guest experience despite occasional individual preferences regarding firmness or softness.
Overall, the Courtyard by Marriott Edinburgh meets the expectations of a four-star hotel with modern, stylish accommodations, excellent service and an unbeatable location.
Categories
Guests generally have a favorable view of the breakfast offerings, enjoying a variety of hot and cold items and appreciating the friendly staff. Despite some occasional service hiccups and logistical challenges, breakfast is often highlighted as a high point of their stay.
The dining experience at the hotel has mixed feedback but many guests enjoyed their meals in the inviting restaurant and lounge areas. The positive aspects include delicious meals and praised cocktails, though some guests felt that the menu variety was limited and faced issues with late-night service and inconsistent food quality.
Rooms are praised for their cleanliness, comfort and modern amenities. Guests appreciate the spaciousness, tasteful decor and additional comforts like large bathrooms and quality toiletries. However, some guests noted issues with room size expectations, noise and minor maintenance problems.
The overall cleanliness of the hotel is lauded with the general areas and rooms frequently described as spotless and well-maintained, though a few minor issues with stained carpets and maintenance were mentioned.
The staff consistently receive high praise for their friendliness, helpfulness and professional service, significantly contributing to a positive guest experience. Specific staff members are often commended for their exceptional service.
WiFi service receives mixed reviews. While some guests found it reliable, others experienced issues with speed and connectivity, highlighting a need for improvement in this area.
The gym, though compact, is generally well-received for its modern equipment and 24/7 access, adding to the overall convenience of the stay. The lift system and accessibility are also noted benefits for guests with mobility issues.
Parking is facilitated by discounted rates at nearby car parks like Q Park Omni, which guests find beneficial despite the absence of on-site parking. While some challenges with cost and distance are noted, the substantial discounts provided make parking manageable.
For families, the hotel receives positive feedback for its family-friendly environment, spacious connecting rooms and considerate service by the staff, making it an ideal choice for family gatherings and special occasions.
Finally, the beds at Courtyard by Marriott Edinburgh are frequently described as very comfortable, significantly enhancing the guest experience despite occasional individual preferences regarding firmness or softness.
Overall, the Courtyard by Marriott Edinburgh meets the expectations of a four-star hotel with modern, stylish accommodations, excellent service and an unbeatable location.
Business Hotel
Features flexible meeting spaces and modern amenities tailored for business travelers. It offers business services and is located within easy reach of the city center.
Hotel with Parking
This hotel is listed as offering parking amenities for its guests.
EV charging stations
Hotel with Gym
This hotel features a 24-hour fitness center, providing guests with convenient access to workout facilities. It is centrally located and offers additional amenities such as complimentary wireless internet access.
Hotel with EV Charging Stations
This hotel is listed as having electric vehicle charging facilities available.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Courtyard by Marriott Edinburgh enjoys an overwhelmingly positive reception for its prime location. This hotel is strategically situated in central Edinburgh, providing guests with easy access to multiple points of interest. The proximity to the Edinburgh Playhouse is frequently highlighted with the theatre just next door, making it an ideal spot for theatre-goers.
Travel connections are smooth, as both the tram stop serving the airport and major transport hubs like Waverley train station and bus stations are within walking distance. For those focused on sightseeing, the hotel's location near Princes Street and the Royal Mile allows effortless exploration of the city's historical and cultural landmarks.
Aside from convenience in travel, the area is rich in amenities. Guests are pleased with the hotel's closeness to a variety of shops, bars and restaurants, making it easy to indulge in dining and shopping. The modern shopping centre, St James Quarter, is also nearby, adding to the appeal for those keen on some retail therapy.
Moreover, despite being in the city's hustle and bustle, the hotel maintains a peaceful environment, ensuring a quiet night’s sleep. Visitors find that the central yet tranquil setting provides the best of both worlds, allowing them to explore Edinburgh's attractions by day and enjoy restful evenings.
Overall, the Courtyard by Marriott Edinburgh stands out for its exceptional location, providing a perfect base to explore both the old and new parts of the city with great convenience and comfort.
The breakfast offerings at Courtyard by Marriott Edinburgh receive largely positive reviews with many guests highlighting their satisfaction with the variety and quality of food available. From the consistently described “excellent” breakfast to the “lovely cooked breakfast,” the general consensus is that the breakfast service is commendable, featuring a generous selection for both hot and cold items and catering to various dietary preferences, including vegetarians. Guests appreciate the "friendly and helpful staff," enhancing the overall dining experience. The breakfast is considered “great value for money,” with many finding the complimentary options particularly delightful.
However, there are some recurring criticisms. Several guests noted that the breakfast area can become quite busy and chaotic, which affects the efficiency of service. Issues like food running out, items being lukewarm and inadequate vegetarian options were mentioned. The breakfast environment was occasionally described as cramped with an awkward layout and logistical challenges such as long queues for certain food items and a shortage of plates.
In summary, while Courtyard by Marriott Edinburgh offers a robust and varied breakfast carefully attended by courteous staff, occasional service and logistical hiccups can detract from the experience. Most guests, however, find the breakfast to be a high point of their stay.
The dining experience at Courtyard by Marriott Edinburgh has received a mix of feedback from guests. The restaurant and lounge areas are described as nice and welcoming with some guests particularly enjoying the delicious meals and great food provided during dinner. The cocktails in the lobby have also been praised as amazing.
However, the menu options for dinner appear to be limited and could use more variety. Some guests found the food to be inconsistent with certain items being described as delicious while others did not meet expectations, such as greasy fish and chips or inedible cheesecake. Late-night room service is unavailable with food service ending at 9:30 PM, which was an inconvenience for some guests arriving back late.
Service quality also seems to vary with slow service experienced on occasion and some dining staff perceived as not very friendly. Additionally, bar prices are generally considered expensive and there have been instances of limited drink variety and stock shortages.
Despite these issues, many diners still enjoyed their meals and would recommend the hotel to family and friends, citing the beautiful ambiance and the quality of certain dishes, particularly when dining in the Italian and Indian restaurants nearby. The restaurant's atmosphere was sometimes disrupted by construction inside the main foyer, but overall, the dining spaces provided a decent experience.
The rooms at the Courtyard by Marriott Edinburgh have been generally well-received by guests with positive remarks highlighting their cleanliness, comfort and modern amenities. Many guests appreciated the spaciousness of the rooms, describing them as large, comfortable and well-equipped with facilities such as tea-making provisions, a safe and good quality toiletries. The tasteful decor and regular daily cleaning were commonly noted, contributing to the overall satisfaction with the room environment.
A number of guests were impressed with specific features like the large bathrooms, big showers, comfortable beds and detailed attention given to room presentation. Additionally, extras such as refreshments and small gifts on arrival were appreciated.
However, there were some points of contention. Several reviews mentioned the rooms being smaller than expected with some even feeling cramped. Issues with noise, particularly from rooms adjacent to lifts or those having thin walls, were also mentioned. A few reviews pointed out maintenance problems, such as non-functional fridges or air conditioning and cleanliness issues like stained carpets or unwashed glasses.
Despite these occasional drawbacks, the majority of the feedback suggested that the rooms were a comfortable and reliable choice for travelers with many guests noting the good value for money, excellent central location and overall pleasant stay.
The beds at Courtyard by Marriott Edinburgh receive an abundance of positive feedback from guests, often highlighting their comfort. Many reviewers describe the beds as very comfortable with phrases like comfy beds, extremely comfortable bed and super comfortable bed appearing frequently. Guests found the beds clean and often commented on how well they slept with some noting the beds were like clouds or the comfiest they've ever experienced.
Several guests appreciated the large size of the beds and remarked on the big comfy bed. However, not all feedback was favorable. Some guests mentioned issues such as beds being too soft, uncomfortable mattresses and pillows that were not up to standard. There were mentions of specific problems like lumpy or thin duvets and mattresses with broken springs or that were excessively soft.
Despite a few negative remarks, the overall sentiment towards the beds at Courtyard by Marriott Edinburgh is highly positive with many guests praising the quality and comfort which significantly contributed to their pleasant stay.
Many guests have praised 'Courtyard by Marriott Edinburgh' for its cleanliness, noting that the rooms and general areas are consistently tidy and well-maintained. Visitors often describe the hotel as very clean and modern with some even calling it spotless. Numerous reviews highlight the rooms as being lovely, clean and comfortable and the cleaning service generally receives high marks for keeping everything in good condition. Bathrooms are also frequently mentioned as very clean with modern facilities that are well-maintained.
However, some guests pointed out areas needing improvement, such as stained carpets and minor maintenance issues in the bathrooms like mold or yellowing grouting. A few reviews mentioned lapses in cleaning standards in specific cases and some carpets and upholstery were noted to have stains.
Despite these occasional shortcomings, the majority of guest feedback emphasizes the hotel's overall cleanliness and modern, stylish appearance, making it a generally pleasant and comfortable place to stay.
The staff at Courtyard by Marriott Edinburgh consistently receive high praise from guests for their friendly and helpful demeanor. Visitors often describe the team as welcoming, courteous and attentive. Many reviews highlight the exceptional service provided by both reception and breakfast staff, noting their efficiency and professionalism. Specific staff members, such as a receptionist named Tuesday and employees from various departments, receive special mentions for their outstanding hospitality and accommodating nature. Guests appreciate the staff's willingness to go above and beyond, their knowledge of the local area and their eagerness to assist with any inquiries or issues. Overall, the team at Courtyard by Marriott Edinburgh is recognized for creating a positive and pleasant stay through their dedication, friendliness and excellent customer service.
The WiFi at Courtyard by Marriott Edinburgh has received mixed feedback from guests. On the positive side, some guests found the free WiFi to be very good, reliable and adequate for meetings with some noting the availability of 5G reception as a plus. However, a significant number of reviews highlighted issues with the WiFi service. Complaints included the internet connection being slow and unreliable with the standard WiFi speed being just 3 mb, which many found insufficient for their needs. There were multiple reports of the WiFi cutting out, being hard to access or not working at all throughout their stay. Some guests also experienced issues with connecting their TVs to streaming services like Netflix and Disney+, largely due to weak WiFi signals. Instructions for connecting to the WiFi were also noted as needing improvement. Overall, while some guests had a positive experience, the WiFi service at the hotel appears to need significant enhancements to meet the expectations of all visitors.
The Courtyard by Marriott Edinburgh offers a gym that is generally well-received by guests. The fitness room is new, well-kitted out and equipped with modern, supportive equipment. It is compact but functional, providing all the basics expected from a city centre hotel. Guests have appreciated the 24/7 access to the gym, describing it as a great little setup that is clean and includes all the essential facilities. For guests with mobility issues, the hotel's good lift system and overall accessibility are noted benefits. However, a few guests mentioned that the gym is on the smaller side with limited facilities and some experienced difficulties locating the fitness suite or had issues with access. Despite these minor drawbacks, the gym facilities are generally praised and add to the convenience and enjoyment of the stay.
Located in the heart of Edinburgh, the Courtyard by Marriott offers convenient access to various parking options nearby, although it lacks on-site parking facilities. The hotel provides discounted parking rates for nearby car parks, especially the Q Park Omni, which guests found beneficial and good value for money. Despite some challenges with the cost and distance of parking facilities, many reviews highlighted the ease of parking access and the convenience of the central location. Guests appreciated the substantial discounts provided by the hotel, though some noted that parking could still be quite expensive. Issues such as occasional difficulty in using the car parks and ongoing roadworks that made parking more challenging were also mentioned. Overall, while the absence of on-site parking was noted, the discounted rates at nearby facilities made parking manageable for most guests.
Courtyard by Marriott Edinburgh receives positive feedback for its family-friendly environment. The hotel offers activities for kids, making it a good option for families traveling with children. Guests appreciate the availability of connecting and adjoining family rooms, which are spacious and comfortable, enhancing the family travel experience.
The staff is notably friendly, welcoming and considerate, providing excellent service and attentive care, even for specific needs like egg allergies. This family-run atmosphere is highlighted as making the stay feel homey and personable.
While some guests faced minor issues like the absence of a ramp for disabled guests and troubles with luggage, most reviews emphasize how the hotel effectively accommodates family requirements. The hotel's proximity to a family-run Italian restaurant adds another family-friendly dining option.
Overall, Courtyard by Marriott Edinburgh is recommended for its comfortable family rooms, excellent service and welcoming atmosphere, making it a reliable choice for family gatherings and special occasions like celebrating Christmas or birthdays.
The Courtyard by Marriott Edinburgh generally meets expectations for a four-star hotel, offering modern and stylish accommodations with good facilities and great service. Guests find the staff to be of high quality, contributing to a pleasant stay. The hotel offers a great breakfast and is considered clean, smart and reasonably priced, making it a satisfactory and valid choice for travelers.
However, some guests feel the hotel falls short of the four-star standards, citing poorly maintained rooms, limited breakfast options and inadequate housekeeping. There are mentions that for the price point, more is expected, such as fresh coffee and better amenities, which some found lacking.
In summary, while many find the hotel to be a good value for money and a nice four-star experience, there are notes of inconsistency in service and facilities that leave others feeling it does not fully justify its four-star rating.
Courtyard by Marriott Edinburgh offers an optimal experience for business travelers. The hotel maintains a very professional attitude in terms of cleanliness and its facilities are highly suitable for corporate guests. Located ideally for business purposes, it features good wifi, a well-appointed business center and function rooms that are great for meetings. Both the lobby area and reception services meet the needs of travelers looking for a productive yet comfortable environment.
Rooms are equipped with nice desks perfect for getting work done, making it an excellent choice for short business stays. The overall ambiance is comfortable and quiet, catering well to business travel. The hotel's reward system is aligned with business travel aspects, offering added convenience.
Guests appreciate the well-maintained and welcoming environment, which includes plenty of lounge areas in the lobby for informal meetings or relaxation. Its proximity to bus and tram stops further enhances its suitability for business stays, providing easy access to the city's central areas and local restaurants. Overall, Courtyard by Marriott Edinburgh is deemed excellent for corporate travelers looking for a comfortable and efficient place to stay during their business trips.
Courtyard by Marriott Edinburgh offers guests with disabilities a blend of accessibility and convenience. The hotel's prime location allows for easy access to popular tourist areas and ensures that essential services are within reach. Guests noted the presence of a disabled lift at the entrance and generally found the facilities to be accessible, including step-free access to the nearby Playhouse.
However, there were mixed reviews about specific accessibility features within the hotel. While some guests appreciated the wheelchair accessibility and good disabled facilities, others pointed out areas needing improvement, such as a lack of ground-floor rooms for accessibility and issues with the cleanliness of bathroom chairs in accessible rooms. Overall, the hotel provides a mostly accessible experience but could enhance certain details to better serve guests with disabilities.
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Location
Travel connections are smooth, as both the tram stop serving the airport and major transport hubs like Waverley train station and bus stations are within walking distance. For those focused on sightseeing, the hotel's location near Princes Street and the Royal Mile allows effortless exploration of the city's historical and cultural landmarks.
Aside from convenience in travel, the area is rich in amenities. Guests are pleased with the hotel's closeness to a variety of shops, bars and restaurants, making it easy to indulge in dining and shopping. The modern shopping centre, St James Quarter, is also nearby, adding to the appeal for those keen on some retail therapy.
Moreover, despite being in the city's hustle and bustle, the hotel maintains a peaceful environment, ensuring a quiet night’s sleep. Visitors find that the central yet tranquil setting provides the best of both worlds, allowing them to explore Edinburgh's attractions by day and enjoy restful evenings.
Overall, the Courtyard by Marriott Edinburgh stands out for its exceptional location, providing a perfect base to explore both the old and new parts of the city with great convenience and comfort.
Breakfast
However, there are some recurring criticisms. Several guests noted that the breakfast area can become quite busy and chaotic, which affects the efficiency of service. Issues like food running out, items being lukewarm and inadequate vegetarian options were mentioned. The breakfast environment was occasionally described as cramped with an awkward layout and logistical challenges such as long queues for certain food items and a shortage of plates.
In summary, while Courtyard by Marriott Edinburgh offers a robust and varied breakfast carefully attended by courteous staff, occasional service and logistical hiccups can detract from the experience. Most guests, however, find the breakfast to be a high point of their stay.
Dinner
However, the menu options for dinner appear to be limited and could use more variety. Some guests found the food to be inconsistent with certain items being described as delicious while others did not meet expectations, such as greasy fish and chips or inedible cheesecake. Late-night room service is unavailable with food service ending at 9:30 PM, which was an inconvenience for some guests arriving back late.
Service quality also seems to vary with slow service experienced on occasion and some dining staff perceived as not very friendly. Additionally, bar prices are generally considered expensive and there have been instances of limited drink variety and stock shortages.
Despite these issues, many diners still enjoyed their meals and would recommend the hotel to family and friends, citing the beautiful ambiance and the quality of certain dishes, particularly when dining in the Italian and Indian restaurants nearby. The restaurant's atmosphere was sometimes disrupted by construction inside the main foyer, but overall, the dining spaces provided a decent experience.
Rooms
A number of guests were impressed with specific features like the large bathrooms, big showers, comfortable beds and detailed attention given to room presentation. Additionally, extras such as refreshments and small gifts on arrival were appreciated.
However, there were some points of contention. Several reviews mentioned the rooms being smaller than expected with some even feeling cramped. Issues with noise, particularly from rooms adjacent to lifts or those having thin walls, were also mentioned. A few reviews pointed out maintenance problems, such as non-functional fridges or air conditioning and cleanliness issues like stained carpets or unwashed glasses.
Despite these occasional drawbacks, the majority of the feedback suggested that the rooms were a comfortable and reliable choice for travelers with many guests noting the good value for money, excellent central location and overall pleasant stay.
Beds
Several guests appreciated the large size of the beds and remarked on the big comfy bed. However, not all feedback was favorable. Some guests mentioned issues such as beds being too soft, uncomfortable mattresses and pillows that were not up to standard. There were mentions of specific problems like lumpy or thin duvets and mattresses with broken springs or that were excessively soft.
Despite a few negative remarks, the overall sentiment towards the beds at Courtyard by Marriott Edinburgh is highly positive with many guests praising the quality and comfort which significantly contributed to their pleasant stay.
Cleanliness
However, some guests pointed out areas needing improvement, such as stained carpets and minor maintenance issues in the bathrooms like mold or yellowing grouting. A few reviews mentioned lapses in cleaning standards in specific cases and some carpets and upholstery were noted to have stains.
Despite these occasional shortcomings, the majority of guest feedback emphasizes the hotel's overall cleanliness and modern, stylish appearance, making it a generally pleasant and comfortable place to stay.
Staff
Wi-Fi
Gym
Parking
Family
The staff is notably friendly, welcoming and considerate, providing excellent service and attentive care, even for specific needs like egg allergies. This family-run atmosphere is highlighted as making the stay feel homey and personable.
While some guests faced minor issues like the absence of a ramp for disabled guests and troubles with luggage, most reviews emphasize how the hotel effectively accommodates family requirements. The hotel's proximity to a family-run Italian restaurant adds another family-friendly dining option.
Overall, Courtyard by Marriott Edinburgh is recommended for its comfortable family rooms, excellent service and welcoming atmosphere, making it a reliable choice for family gatherings and special occasions like celebrating Christmas or birthdays.
4 Star
However, some guests feel the hotel falls short of the four-star standards, citing poorly maintained rooms, limited breakfast options and inadequate housekeeping. There are mentions that for the price point, more is expected, such as fresh coffee and better amenities, which some found lacking.
In summary, while many find the hotel to be a good value for money and a nice four-star experience, there are notes of inconsistency in service and facilities that leave others feeling it does not fully justify its four-star rating.
Business
Rooms are equipped with nice desks perfect for getting work done, making it an excellent choice for short business stays. The overall ambiance is comfortable and quiet, catering well to business travel. The hotel's reward system is aligned with business travel aspects, offering added convenience.
Guests appreciate the well-maintained and welcoming environment, which includes plenty of lounge areas in the lobby for informal meetings or relaxation. Its proximity to bus and tram stops further enhances its suitability for business stays, providing easy access to the city's central areas and local restaurants. Overall, Courtyard by Marriott Edinburgh is deemed excellent for corporate travelers looking for a comfortable and efficient place to stay during their business trips.
Accessible
However, there were mixed reviews about specific accessibility features within the hotel. While some guests appreciated the wheelchair accessibility and good disabled facilities, others pointed out areas needing improvement, such as a lack of ground-floor rooms for accessibility and issues with the cleanliness of bathroom chairs in accessible rooms. Overall, the hotel provides a mostly accessible experience but could enhance certain details to better serve guests with disabilities.
No, Courtyard by Marriott Edinburgh doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Edinburgh.
No, Courtyard by Marriott Edinburgh doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Edinburgh.
Yes, Courtyard by Marriott Edinburgh has a gym.
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