Hôtel Des Lilas

Oujda 34.67985600, -1.91898000 , Rue Jamal Eddine El Afghani (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Des Lilas receives enthusiastic commendations for its exceptional location, strategically positioned in the city center while offering a quiet, serene environment. This prime locale provides convenient access to attractions and amenities, complemented by the availability of underground parking and proximity to the train station. Guests appreciate the hotel’s perfect mix of convenience and tranquility, further enhanced by the friendly and attentive staff. The breakfast experience is celebrated for its variety and cultural flair, although there is room for improvement in terms of timing and freshness. Despite some guests finding it slightly pricey, the service quality stands out with a noticeable attention to customer satisfaction.

The rooms at Hôtel Des Lilas are noted for their spaciousness and comfort, equipped with modern conveniences like Wi-Fi and air conditioning. While the decor is somewhat dated, cleanliness is consistently praised, and guests often receive upgrades to larger suites. Though minor issues exist with the mattresses and bathroom facilities, the overall functionality and comfort of the rooms make the hotel a preferred choice. The impeccable cleanliness is matched by the attentiveness of the staff, who are frequently lauded for their professionalism, friendliness, and dedication to guest satisfaction.

The exemplary service provided by the staff enhances the overall guest experience significantly. Hotel personnel, recognized for their approachable and helpful nature, ensure that visitors feel welcomed and well-cared for throughout their stay. Their proactive approach in addressing guest requests and the warm hospitality from individuals such as Safa have contributed to making Hôtel Des Lilas a memorable destination for travelers. In summary, the combination of a prime location, excellent service, cleanliness, and comfort makes Hôtel Des Lilas a standout choice for visitors seeking a fulfilling hotel experience.
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Family Friendly Hotel
This hotel is suited for families. The hotel is designed to cater to families with a range of room options and services.

Hotel with Parking
The hotel provides free parking, including free valet parking, offering an added layer of convenience for guests. Free private parking is available on site.

3-Star Hotel
This hotel is situated in the city center and offers a comfortable stay with essential amenities. It is a practical choice for travelers looking for a convenient location and easy access to local attractions.

Hotel for Honeymoon

Business Hotel

Room Types
Deluxe Family Room This family room has air conditioning and cable TV.

Deluxe Double or Twin Room with City View This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Family Suite This suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, a dressing room, heating, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 3 beds.

Deluxe Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
7.5
Good
Location
Hôtel Des Lilas is praised for its excellent location, situated right in the heart of the city center. This makes it incredibly convenient for guests to access all amenities and attractions the area has to offer. Despite being centrally located, the hotel is nestled in a rather quiet alley, offering a peaceful retreat from the hustle and bustle. Guests appreciate the proximity to the train station and the added benefit of available underground parking, making it an accessible choice for travelers. Alongside the strategic location, the hotel is also commended for its friendly and attentive staff, enhancing the guest experience. Overall, Hôtel Des Lilas offers a perfect blend of convenience and comfort for visitors.

Breakfast
Hôtel Des Lilas offers a breakfast experience that emphasizes variety and quality, as noted by many guests who appreciate the hearty and complete offerings. The breakfast showcases a traditional Moroccan style, providing a unique cultural touch for visitors, with the flexibility in timing allowing for some leisurely enjoyment. While the cost of the breakfast is generally regarded as reasonable, some guests have found it to be somewhat expensive. There is also mixed feedback concerning the freshness of items, such as the orange juice, which was noted to be artificial. Nevertheless, the service includes a strong attention to customer satisfaction, making it a notable feature of the hotel stay. However, potential improvements could be made to accommodate early risers or travelers, as breakfast starts later in the morning.

Rooms
At Hôtel Des Lilas, guests will find rooms that are distinctively spacious, providing ample comfort for various types of travelers, from solo guests to families. Many rooms come well-equipped, featuring conveniences like air conditioning, refrigerators, and Wi-Fi. Despite their somewhat old-fashioned style, rooms offer a high level of comfort and cleanliness, which leaves a positive impression. However, there are areas for improvement, as some guests have remarked on hard mattresses and aging bathroom facilities. Yet, the hotel’s overall functionality and proximity to the city center make it a practical choice for those visiting the area. Rest assured, many guests enjoyed their stay enough to express anticipation for a return visit.

Cleanliness
Hôtel Des Lilas garners high praise for its outstanding level of cleanliness, making it a top choice for travelers prioritizing tidiness during their stay. Guests consistently highlight the immaculate and spacious rooms, with some delighted by complimentary upgrades to larger suites, particularly appreciating this thoughtful touch when traveling with family. The cleaning team maintains a high standard, ensuring that sheets and towels are fresh and well-presented, with a notable mention of the thoughtful two-day towel change policy. The staff's friendliness and warm welcome complement the pristine environment, adding to the hotel’s appeal. In addition to cleanliness, guests also appreciate the comfort provided by amenities like air conditioning and quality bedding. Overall, the hotel’s combination of cleanliness, comfort, and helpful staff creates a satisfying and memorable experience for visitors.

Staff
The staff at Hôtel Des Lilas consistently receive high praise for their friendliness, professionalism, and attentive service. Guests frequently highlight the team's pleasant demeanor, noting how approachable and helpful they are without being intrusive. With their remarkable availability and efficient handling of requests, the staff ensures that visitors feel well cared for during their stay. Special mentions are often made for their kindness and the genuine attention they provide to guests' needs. Instances like offering additional towels and responding promptly to inquiries reflect their commitment to guest satisfaction. The reception staff, including individuals such as Safa, are appreciated for their smiling and courteous nature, enhancing the overall experience at the hotel with their welcoming attitudes. Overall, Hôtel Des Lilas is celebrated for its top-notch personnel who are instrumental in creating a fantastic stay for every visitor.


No, Hôtel Des Lilas doesn't have any pool.

No, a spa isn't available at Hôtel Des Lilas.

No, Hôtel Des Lilas doesn't allow dogs.

Yes, parking facilities are available at Hôtel Des Lilas.

No, Hôtel Des Lilas doesn't have a gym.

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