World > Europe > Bulgaria > Stara Zagora > Stara Zagora > Hotels in Stara Zagora > Merian Palace Hotel

Merian Palace Hotel

Stara Zagora , 8, Ruski Blvd (Show on Map)

7.2

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsMerian Palace Hotel is highly praised for its strategic location, situated near the city center, pedestrian area, main boulevard and train station. Guests appreciate how its proximity to cafes, shops, main attractions, cultural sites and a park with a pond makes it an excellent base for exploration. Despite its central position, the surroundings remain quiet and peaceful, adding to the hotel's appeal. The provision of a parking garage further enhances convenience for travelers arriving by car.

The hotel's cleanliness standards receive commendable remarks with rooms and common areas frequently described as very clean, including the towels and bathrooms. Rooms are noted to be spacious, clean and comfortable with guests often highlighting the large size and cozy atmosphere. Comfortable beds contribute to a restful sleep experience. However, the hotel does show signs of wear and tear with mentions of outdated room designs, aging fixtures, peculiar smells and limited amenities. Despite these issues, the overall cleanliness and comfort of the rooms stand out positively.

The staff at Merian Palace Hotel consistently receives high praise for their responsiveness, friendliness and professionalism. Described as kind, helpful and welcoming, the staff's dedication to maintaining a pleasant environment significantly enhances the guest experience.

Breakfast at the hotel has received mixed reviews. While some guests find it varied, sufficient and delicious, others criticize the quality, limited selection and lack of variety. The absence of lunch or dinner services at the hotel requires guests to seek alternatives for evening meals, which is noted as a significant inconvenience.

Parking options are available, including a large and convenient underground facility. However, limited free spaces and additional fees for parking are points of contention for some guests.

In terms of amenities, the hotel has faced criticism for not meeting the expectations of a four-star rating. The absence of a minibar, missing bathrobes and slippers, inability to order food and additional fees for parking are notable shortcomings. The hotel is also described as lacking in quality facilities with weak WiFi being a common complaint.

Overall, Merian Palace Hotel offers a clean, comfortable stay with a prime location and a friendly staff, but it struggles with outdated facilities, limited amenities and some service gaps that fall short of its four-star designation.
Show more

Categories

Family Friendly Hotel

Merian Palace Hotel offers comfortable accommodations and is centrally located in Stara Zagora, providing easy access to local attractions and amenities for families.

Business Hotel

This hotel offers a business center and meeting room internet access. It features one meeting room with a total event space of 555 sq m and can hold up to 360 people. The hotel provides guest services such as laundry and dry cleaning.

Hotel with Parking

Merian Palace Hotel provides 24-hour guarded outdoor and indoor parking with video surveillance for a significant number of cars. They also offer valet parking services and a spacious on-site car park.

Accessible Hotel

Merian Palace Hotel ensures wheelchair access to its common and public areas. Additionally, bathrooms are equipped with panic buttons, providing an important safety feature for guests requiring assistance.

4-Star Hotel

The hotel is located centrally in Stara Zagora and offers modern, well-equipped rooms. It provides a comfortable stay with a focus on quality and service.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Room Types

Double or Twin Room This large room has a private bathroom, flat-screen TV and refrigerator.

One-Bedroom Suite This large suite has 1 bedroom and a living room with a sofa bed. - bathroom, flat-screen TV, refrigerator Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see extra beds rates).

Deluxe Two-Bedroom Suite This very large suite has 2 bedrooms and a living room with a sofa bed and a bathroom with a hot tub. - flat-screen TV, refrigerator Please note that the room rate is based on 4 guests. Maximum occupancy is 6 guests (see extra beds rates).

Double Room with New Year's Package The offer includes a Gala Dinner on 31 December 2016. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

Apartment The offer includes a Gala Dinner on 31 December 2016. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

Single Room with Bath Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as lake views. The unit offers 1 bed.

About Merian Palace Hotel

License: СТ-1Х8-131-Б1

Guest Reviews

7.2

Good

Location

Merian Palace Hotel boasts a highly-praised location, strategically situated near the city center. Guests appreciate its central position, which is within a short walking distance to the pedestrian area, main boulevard and the train station. The proximity to cafes, shops and main attractions enhances its appeal for both leisure and business travelers. The hotel is also favorably located opposite a park with a pond and close to various cultural sites like the opera house and ancient forum, making it an excellent starting point for exploration. Despite being centrally located, the surroundings remain quiet and peaceful, providing a pleasant atmosphere for guests. Additionally, the presence of a parking garage adds to the convenience, making it easily accessible for those traveling by car. Overall, the hotel's advantageous location receives high marks from guests, contributing significantly to their positive experience.

Breakfast

Merian Palace Hotel's breakfast has garnered mixed responses from its guests. While some found the breakfast to be varied, sufficient and even described it as delicious and plentiful, others have expressed strong dissatisfaction with the quality and options available. Many reviews highlighted that the breakfast often included cold, reheated items and lacked variety with some guests noting that the food was not up to the expected standards of a four-star hotel. Issues such as limited selection, subpar products and unchanging menus over multiple days were frequently mentioned. Despite these criticisms, a few guests did appreciate the breakfast for being European in style and sufficient in quantities. However, overall, the consensus suggests that the breakfast offerings could benefit from significant improvements in both diversity and quality to better match the hotel’s rating.

Dinner

The dinner experience at the Merian Palace Hotel appears to be lacking based on guest reviews. Many guests pointed out that the hotel does not provide lunch or dinner options and the restaurant only serves breakfast. Reviewers mentioned the inability to try the dinner cuisine as the restaurant was not operational in the evenings. This has led guests to seek alternatives outside the hotel for their meals. While the hotel does offer amenities such as a relaxing pool and convenient parking, the absence of a dinner service stands out as a significant inconvenience. The quality of the offered food products was also criticized, highlighting a need for improvement in both food offerings and service within the restaurant.

Rooms

The Merian Palace Hotel offers guests a variety of spacious rooms, consistently described as large, clean and comfortable. Many guests appreciated the plentiful room size, providing a comfortable and roomy stay. The bathrooms, often noted as clean and nice, contribute to the overall positive experience. The cozy and modern style of the hotel, particularly the large lobby and lobby bar, adds to the accommodation's appeal.

However, the hotel shows signs of wear and tear with several mentions of outdated room designs and aging fixtures. Some rooms suffer from inadequate heating, peculiar smells and limited amenities. The carpets and walls also show signs of neglect with reports of burn holes and peeling wallpaper. Despite these issues, the hotel's cleanliness standards for rooms and common areas remain commendable with many guests expressing satisfaction with the décor and organization.

Comfortable beds and the presence of additional air conditioning units in some rooms have been appreciated, enhancing the sleeping experience. However, a lack of basic amenities such as wardrobes, slippers and tea/coffee-making facilities has been pointed out. The windows, although offering decent views, are reportedly difficult to open.

Overall, Merian Palace Hotel boasts large, comfortable and clean rooms that provide a cozy stay, but suffers from outdated designs and a few maintenance issues that need attention.

Beds

Guests at the Merian Palace Hotel consistently praise the comfort of the beds, noting the presence of large, comfortable and very comfortable options. Many reviews highlight the comfort of the mattresses, contributing to a restful sleep experience. Some rooms feature a double bed alongside an extra small bed, accommodating various guest needs. Although a minority mention that the beds were relatively comfortable or uncomfortable, the overarching sentiment remains positive with guests appreciating the high standard of bedding and towels. Overall, the hotel ensures a good night's rest with its emphasis on providing cozy, ample-sized beds.

Cleanliness

While reviews of the Merian Palace Hotel highlight some dated aspects, the cleanliness consistently receives commendable remarks. Guests frequently describe the rooms as clean, very clean or even extremely clean, including the towels and common areas. The bathrooms are often noted as being nice and clean, though there were a few isolated incidents where previous guests' used soaps were found or the bathroom cleanliness did not meet expectations. Despite some occasional oversights like dust on furniture or unclean glasses, the overall impression from visitors is that the hotel maintains a high standard of cleanliness, offering a tidy and quiet environment.

Staff

At the Merian Palace Hotel, the staff leaves a significant impression on guests, often being described in highly positive terms. They are consistently characterized as responsive, friendly, kind and helpful. Many guests note that both the daytime and evening staff are professional, always displaying positive and welcoming attitudes. The reception staff, in particular, garnered high praise for their professionalism and helpfulness. Moreover, words like kind, smiling and polite are frequently used to describe the general demeanor of the employees.

Some standout comments include mentions of the staff being extremely polite and the receptionists being fabulous and responsible. The hotel staff's dedication to maintaining a amiable environment is evident, though a few reviews suggest there is room for improvement in reception service and mention occasional shortages in staff.

Overall, guests appear to appreciate the warmth and responsiveness of the staff at Merian Palace Hotel, highlighting their efforts in ensuring a pleasant stay.

Parking

Merian Palace Hotel provides parking for its guests, although it comes with some caveats. The hotel offers a large and convenient underground parking facility, which many appreciate for its ease of use. There are free parking options available, but these seem to be limited, creating occasional difficulties. Notably, the parking service requires an additional fee, which some guests felt should have been included in the room rate or at least more transparently advertised on the hotel's website. Despite these concerns, parking directly in front of the hotel entrance can be handy and helpful for quick access. However, potential guests should be aware of the limited spaces and the associated charges to avoid any surprises upon arrival.

4 Star

Merian Palace Hotel has received mixed feedback concerning its four-star rating, facilities and services. Many guests express dissatisfaction with the hotel not meeting the expectations associated with its rating. Comments frequently note that the hotel does not correspond to the quality typically seen in four-star establishments. Specific shortcomings mentioned include the absence of a minibar, missing bathrobes and slippers, no option for ordering food and having to pay for parking. The price point is also a contentious issue, as guests feel it is higher than what a four-star hotel should charge.

On a more positive note, despite these setbacks, some reviews highlight that the hotel is clean, even if it seems a bit outdated. However, the weak WiFi adds to the list of areas where guests felt the hotel's amenities fell short of its four-star promise.

No, Merian Palace Hotel doesn't have any pool.

No, a spa isn't available at Merian Palace Hotel.

No, Merian Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Merian Palace Hotel.

No, Merian Palace Hotel doesn't have a gym.

Location Show Map

More Options