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Summary of reviewsHotel Sierra de Alica enjoys a revered location in the heart of Tepic, offering guests remarkable convenience and proximity to notable landmarks such as the cathedral and downtown area. Its central positioning allows for effortless exploration with restaurants, markets, museums and other attractions within walking distance. The charm of the main square and the hotel’s colonial-style decor further enrich the atmosphere. Coupled with excellent service from a friendly and attentive staff, this prime location contributes to a calming and comfortable stay, making the hotel an ideal choice for both leisure and business travelers.
The rooms at Hotel Sierra de Alica are frequently highlighted for their comfort, cleanliness and spaciousness, appealing to those seeking relaxation. Some guests enjoyed suites with charming views of the main square. However, there are occasional mentions of outdated facilities, the need for better maintenance and issues with air conditioning. Overall, the rooms provide a comfortable environment, though addressing these minor drawbacks could improve the guest experience.
The hotel is generally praised for its cleanliness with many guests commending the efforts of the housekeeping team in maintaining clean rooms and general areas. Though there are occasional comments regarding areas needing attention, such as bathroom cleanliness and issues with dirty sheets, the hotel's consistent cleaning efforts have largely contributed to positive guest experiences.
Guests consistently praise the staff for their exceptional service and warm hospitality. The reception team, particularly a young man mentioned for his kindness, enhances the check-in experience. The attentive housekeeping staff ensures that rooms are clean and guest needs are promptly addressed. Across all areas, the staff's friendliness and supportive attitude significantly contribute to the favorable impressions reported by guests.
However, the hotel's wifi service receives significant criticism with many guests reporting unreliable connections and poor network quality. This inconsistency in internet service is a persistent inconvenience for modern travelers.
Parking at Hotel Sierra de Alica is practical and convenient for many guests with a safe parking lot providing peace of mind for those traveling by car. Nonetheless, limited space and the shared nature of the parking area present occasional challenges. Despite these, the availability of parking remains a notable feature for driving visitors.
Opinions on the beds are mixed; while some guests find the beds comfortable, many report them to be hard and uncomfortable with instances of poor mattress conditions and dirty bedsheets. Enhancing mattress quality and ensuring cleaner bedding could significantly elevate the overall guest experience.
In summary, Hotel Sierra de Alica offers a combination of strategic location, cleanliness and friendly staff, making it a favorable choice for visitors to Tepic. Addressing minor room concerns, improving the wifi service and enhancing bedding comfort could further elevate the guest experience. Show more
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Family Friendly Hotel
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Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Tepic, Hotel Sierra de Alica boasts a superlative location highly praised by its guests. Travelers acclaim its centrality with many pointing out how everything is within walking distance, making exploration effortless. The hotel sits conveniently close to the city's most notable landmarks, including the cathedral and downtown area, offering easy access to restaurants, markets, museums and points of interest.
This unbeatable position in the city center not only enhances the guest experience by being accessible to various places but also contributes to a calm and comfortable stay. The nearby attractions and the gentle bustle of the main square add a unique charm to the hotel's atmosphere. Guests also highlight the excellent service provided by the friendly and attentive staff, complementing the prime location.
Hotel Sierra de Alica combines its practical and strategic location with cleanliness and a touch of colonial style in its decor. The proximity to the vibrant activities and historical sights of Tepic ensures that guests can immerse themselves in the local culture while enjoying the convenience and tranquility offered by their accommodation. Whether for leisure or business, the central, easily accessible setting of this hotel makes it a preferred choice for visitors to Tepic.
Rooms
Hotel Sierra de Alica tends to offer a range of room experiences to its guests. Many highlight the comfort, cleanliness and spaciousness of the rooms, making it an appealing choice for travelers seeking relaxation. Some guests have enjoyed suites with views overlooking the main square, adding a charming element to their stay.
However, aspects like outdated facilities and the necessity for maintenance have been pointed out. While the simplicity of the decor suits some, others believe the aesthetic could use an upgrade. Smaller rooms and occasional issues with air conditioning have also been noted. Overall, while the rooms generally provide a comfortable and spacious environment, addressing these minor drawbacks could enhance the guest experience even further.
Beds
At Hotel Sierra de Alica, guests' opinions about the beds are mixed. Some found the beds to be quite comfortable, even expressing reluctance to get up due to the high level of comfort. However, a significant number of guests reported discomfort, highlighting that the beds are hard and, in some cases, very hard and uncomfortable. There were also mentions of mattresses being in poor condition and a few instances of dirty bedsheets. Overall, while a few guests have enjoyed the comfort of the beds, improving the mattress quality and ensuring cleaner bedding could significantly enhance the overall guest experience.
Cleanliness
Hotel Sierra de Alica generally receives positive feedback regarding its cleanliness with many guests noting the hotel is very clean and comfortable. Numerous reviews highlight the top-notch cleanliness of both the rooms and the general hotel areas. Guests appreciate the clean rooms and commend the hotel's consistent cleaning efforts. However, some reviews point out areas needing improvement, particularly with bathroom cleanliness, occasional dirty sheets and some rooms appearing dated and in need of better maintenance. Overall, while the hotel maintains a strong reputation for cleanliness, a bit more attention to detail in certain aspects could enhance the guest experience further.
Staff
At Hotel Sierra de Alica, guests consistently praise the hotel's staff for their exceptional service and warm hospitality. The reception team is noted for being particularly kind and attentive, always ready to assist with a friendly demeanor. Comments highlight the staff's excellent attitude and their eagerness to help with any needs, making the check-in experience pleasant for most guests, despite an occasional lapse in focus during quieter times in the afternoon. The young man at the front desk received special mention for his kindness, contributing to the overall positive sentiment toward the reception staff.
The housekeeping team, including the chambermaid, is frequently described as very attentive and helpful, ensuring that rooms are clean and guest needs are promptly addressed. The consistent theme across reviews is one of friendly and super supportive staff who enhance the overall experience of staying at the hotel. This excellent service extends to all areas of the hotel, making a strong impression on guests.
In summary, the staff at Hotel Sierra de Alica are celebrated for their friendliness, attention to detail and commitment to providing great service, which significantly contributes to the favorable guest experiences reported.
Wi-Fi
The reviews of Hotel Sierra de Alica highlight significant issues with the hotel's wifi service. Guests consistently reported problems such as unreliable connections, poor quality and difficulty accessing the network. Many found the wifi either weak or completely non-functional, making it a persistent inconvenience during their stay. Overall, while the hotel may offer other amenities, its internet service requires substantial improvement to meet the expectations of modern travelers.
Parking
Hotel Sierra de Alica offers parking options that many guests found practical and convenient. Several reviews highlight that the parking lot is very safe, providing peace of mind for those traveling by car. Additionally, there is parking available, which is appreciated by many visitors. However, it's worth noting that some reviews mention limited space and overcrowding as potential issues. The parking is located outside the hotel and is shared with the public, which could mean that it may not always be readily available or might be far away. Despite these challenges, the presence of parking remains a notable feature for those planning to drive.
No, Hotel Sierra de Alica doesn't have any pool.
No, a spa isn't available at Hotel Sierra de Alica.
No, Hotel Sierra de Alica doesn't allow dogs.
Yes, parking facilities are available at Hotel Sierra de Alica.