Regis Hotel Spa

Panajachel 14.74267900, -91.15755600 , Calle Santander, 3 Ave 3-47 Zona 2 (Show on Map)
8.6
Very Good


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Summary of reviewsRegis Hotel Spa in Panajachel stands out as a prime destination for travelers seeking both relaxation and excitement in a bustling and picturesque setting. Its enviable location on Santander Street ensures easy access to shops, restaurants, and cafes, all while providing a peaceful oasis with lush gardens that create a serene escape. Guests appreciate the close proximity to Lake Atitlán and the convenience of nearby boat landings, allowing for effortless exploration of the area's natural beauty.

A staple of the Regis Hotel Spa experience is the delectable breakfast, known for its generous portions and outstanding service. The on-site restaurant continues to impress with high-quality dining options that, although not extensive, are reasonably priced and delivered with efficiency. Guest rooms are consistently praised for their spaciousness and cleanliness, featuring comfortable beds that promise a restful stay. Despite some guests noting the hotel’s old-fashioned charm, the overall ambiance is welcoming and contributes to a memorable experience.

The exceptional staff at Regis Hotel Spa receives notable praise for their friendliness and attentiveness, creating a nourishing environment where guests feel well cared for. Cleanliness is a strong point, with well-maintained facilities and grounds enhancing the hotel’s appeal, coupled with convenient and secure parking that adds to the ease of visiting.

The hotel's spa facilities are a standout feature, offering naturally warm thermal springs and a unique temazcal sauna. These wellness amenities provide luxury without additional charges, making them a treasured aspect of the stay. Families are also well-accommodated with spacious rooms and play areas, though certain provisions for infants may not be available.

Wi-Fi is available in public areas, adding convenience for guests who need to stay connected, despite it being unavailable in guest rooms. The beds are notably comfortable, contributing to an overall restful atmosphere that is widely appreciated by visitors.

Regis Hotel Spa's blend of excellent service, central location, and remarkable spa facilities makes it an attractive choice for travelers, offering great value and a tranquil retreat amidst Panajachel’s vibrant energy.
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Hotel with Spa
Located in Panajachel, this boutique hotel features private bungalows and a Guatemalan restaurant. The outdoor spa is hidden in a tropical garden, offering a temazcal sweat lodge, natural hot springs jacuzzi, and various massages, facials, and hydrotherapy treatments. It combines relaxation with cultural immersion.

Dog Friendly Hotel
Offering thermal pools and a massage room with sauna, this hotel provides a relaxing environment for pet owners. The beautiful gardens and rooms with a fireplace add to the charm, making it a great option for those traveling with dogs.

Hotel with Parking
Regis Hotel Spa provides complimentary parking and free self-parking for its guests, adding convenience for those with vehicles.

Accessible Hotel
This hotel is recognized as an accessible accommodation in Solola. Its website adheres to WCAG 2.0 level AA conformance, demonstrating a commitment to digital accessibility for people with disabilities.

3-Star Hotel
Located near Atitlán Lake, this hotel offers thermal pools, a massage room with a sauna, and beautiful gardens. Rooms include a fireplace, and guests appreciate the hot spring jacuzzi and convenient location. A spa offers deep-tissue massages, facials, and aromatherapy.

Family Friendly Hotel

Business Hotel

Room Types
Double Room This double room features 2 double beds. It has a living area with cable TV. There is also a private bathroom with hot and cold water.

Triple Room This triple room features 2 double beds and one single extra bed. It has a living area with cable TV. There is also a private bathroom with hot and cold water.

Guest Reviews
8.6
Very Good
Location
Nestled in the vibrant heart of Panajachel, Regis Hotel Spa boasts an unbeatable location that is the envy of visitors. Situated along the bustling Santander Street, the hotel is strategically placed for those eager to explore the myriad of shops, restaurants, and cafes that the town has to offer. Despite its central position, guests are often surprised by the tranquility that pervades the venue, with lush gardens providing a serene escape from the lively streets just outside. The close proximity to Lake Atitlán and the local boat landings adds to the convenience, making it an ideal launch point for further exploration of the stunning surroundings. Guests frequently commend the hotel for its perfect balance of accessibility and tranquility, providing a peaceful retreat without sacrificing the vibrant atmosphere that Panajachel is known for. Whether venturing out for a day of shopping, dining, or soaking in local culture and scenery, staying at Regis Hotel Spa ensures everything is just a stone's throw away.

Breakfast
At the Regis Hotel Spa, the breakfast experience receives significant praise for its taste and quality. Guests often commend the delicious and very good breakfast options available, highlighting both the American and Guatemalan breakfasts, which come in generous portions that also include juice, coffee, and fruit. The offerings are frequently described as tasty, plentiful, and delightful. Many also appreciate the excellent service from the staff, which enhances the overall breakfast experience.

While many reviews emphasize the satisfying and abundant nature of the breakfast, some guests suggest that improvements could be made. Suggestions for variety and alternatives to the regular toast are noted. Additionally, a few reviews mention dissatisfaction with not having breakfast included in the room price, suggesting an area for potential enhancement.

Despite occasional critique on aspects like service speed and variety, the overall impression is positive, with many guests finding the breakfast worth the cost, particularly appreciating the convenient breakfast bag option when departing early. The combination of excellent service, delicious offerings, and affordable prices generally leaves a favorable impression on visitors enjoying the start of their day at the hotel.

Dinner
Regis Hotel Spa offers a dining experience that has left many guests impressed, particularly with its on-site restaurant. The restaurant is praised for its excellent quality and service, delivering great food that stands out. Guests appreciate the reasonably priced meals and the dining area's good, quick service, which extends to breakfast as well. While the menu may not boast an extensive range of options, the food that is available has been described as really good. Despite some inconsistencies, such as occasional microwave-prepared dinners, the overall dining experience is considered a positive aspect of the hotel.

Rooms
Regis Hotel Spa in Panajachel offers a comfortable retreat with rooms that are consistently praised for their spaciousness and cleanliness. Guests appreciate the large size of the rooms, many of which are equipped with cozy, comfortable beds that help ensure a restful stay. Although some travelers note the hotel’s somewhat old-fashioned charm, this doesn’t detract from the overall comfort, instead adding a unique character to the ambiance.

The rooms, often described as sizeable and well-maintained, feature basic but adequate furnishings. While some areas, particularly bathrooms, could benefit from some updates and improved lighting, the hotel ensures a welcoming environment. Rooms are reportedly quiet and provide a peaceful escape from the bustling town, making it a great choice for relaxation.

Visitors consistently enjoy the lovely hot springs and gardens on the hotel grounds, which add to the pleasant atmosphere. Although some rooms lack modern amenities like air conditioning and more effective ventilation, the appeal of restful hot springs and beautiful landscapes often compensates for these shortcomings.

The staff receives commendations for their friendliness and willingness to accommodate guests, enhancing the stay and making experiences at Regis Hotel Spa memorable despite the building’s age and occasional maintenance needs.

Beds
Travelers visiting Regis Hotel Spa can expect a restful stay with generally comfortable accommodations. The reviews highlight the hotel's cozy beds, which are often praised for providing a pleasant night's sleep. Many guests appreciate the soft yet supportive mattresses, noting that this level of comfort is not always easy to find in Panajachel hotels. Furthermore, guests frequently comment on the high quality of the sheets and towels that complement their sleeping experience, adding an extra touch of luxury.

Despite some mixed feedback concerning mattress firmness and pillow comfort, the overall consensus remains positive, with many describing the beds as super comfortable and even using terms like "heaven" to convey their satisfaction. A variety of room options are available, and while some reviewers found the double beds to be somewhat narrow, choosing rooms with larger bed configurations seemed advisable for optimal space and comfort.

Guests also appreciate the spacious rooms, complete with large beds and well-appointed bathrooms, adding to the overall comfort and convenience of the hotel stay. The quiet atmosphere of the rooms further ensures a restful night, enhancing the appeal for those seeking tranquility. Regis Hotel Spa's attention to detail in crafting a comfortable sleeping experience makes it an attractive choice for travelers.

Cleanliness
Regis Hotel Spa receives high marks for cleanliness, frequently praised for its tidy rooms and well-maintained facilities. The hotel grounds, including lush gardens, are kept in excellent condition, contributing to its overall tidy appearance. Many guests highlight the clean and comfortable rooms, emphasizing the pleasant atmosphere and comfortable beds. The thermal water pools are noted for their cleanliness and provide a refreshing escape. The hotel staff is commended for maintaining cleanliness standards even amidst current restrictions, with guests appreciating their attentive service.

While the property is generally perceived as clean, some feedback points to areas needing improvement, such as older room elements and occasional maintenance issues in bathrooms. Despite a few critiques, the hotel's clean and well-kept qualities, combined with a central location and accommodating staff, make it a commendable choice for travelers seeking comfort and convenience in a picturesque setting.

Staff
The Regis Hotel Spa is highly praised for its exceptional staff, who consistently earn accolades for their friendliness and helpful demeanor. Guests repeatedly highlight the welcoming and accommodating nature of the team, commending their consistent willingness to assist with any requests. Whether it’s the receptionists, service attendants, or staff at the restaurant, the service is described as professional, polite, and efficient. Particularly noted is the attentive and personal attention provided by staff members like Clara and Emanuel, who are often mentioned by name for their outstanding service. Despite a few instances of less informed responses from the front desk, the overall impression of the staff is overwhelmingly positive, with many guests feeling especially nourished by the warm and healing environment they create. The customer service at Regis Hotel Spa is frequently described as top-notch, contributing significantly to the tranquil and luxurious experience offered, enhanced further by excellent facilities and a prime location.

Wi-Fi
The Regis Hotel Spa receives favorable reviews for its Wi-Fi service, with many guests appreciating its excellent connection and good performance. Wi-Fi is readily available in public areas such as the hotel lobby and patio, providing guests with a reliable internet experience in these locations. Visitors highlight the fast speed and applaud the availability of complimentary guest Wi-Fi. However, the Wi-Fi service does have some limitations, as it is restricted to certain areas and notably absent in guest rooms, which some visitors found inconvenient. Despite this limitation, the positive aspects of the hotel, including cleanliness and attentive service, are appreciated by guests, who find these qualities worthy despite restricted internet access in private quarters.

Spa
Nestled in a peaceful and secluded location, Regis Hotel Spa is truly a sanctuary for those seeking relaxation and rejuvenation. The spa facilities are a standout feature, highlighted by naturally warm thermal springs that offer a unique blend of comfort and tranquility. These hot spring pools are cherished by guests, being an absolute marvel due to their soothing properties. The spa area is complemented by beautiful gardens, adding to the serene environment.

Visitors particularly enjoy the two large hot tubs filled with thermal water, while the waterfall and sauna provide an extra layer of relaxation. The outdoor thermal pools and jacuzzis create a memorable experience, allowing guests to unwind amidst picturesque surroundings. Regularly refreshed thermal baths enhance the pristine nature of the spa, making it a delightful treat for weary travelers.

The spa services are top-notch, with excellent massage offerings that leave guests thoroughly impressed. Although there was an occasional instance of unavailable masseuse, the overall experience remains unparalleled, suggesting the spa's impressive ability to cater to wellness needs.

Adding to the charm is the unique temazcal sauna, an aspect rarely found in other venues across Panajachel, further emphasizing the exclusivity of Regis Hotel Spa. With no additional charges for these facilities, guests relish the opportunity to immerse themselves in a luxurious wellness journey without any constraints.

This older, yet incredibly beautiful property effortlessly combines relaxation with an invigorating spa experience, ensuring an unforgettable visit to a remarkable retreat. Whether enjoying the thermal waters in the morning or relaxing after a long journey, Regis Hotel Spa provides an inviting escape, marking it as an essential destination for anyone visiting the area.

Parking
Regis Hotel Spa receives consistently positive feedback regarding its parking facilities. Guests appreciate the convenience of on-site parking, which is described as secure and ample, with a large parking lot and a guarded entrance. The hotel offers comfortable parking conditions, allowing guests to park their vehicles easily within the hotel complex. The flexibility of being able to park cars early, even before check-in, or leave vehicles in the parking area after checkout, adds to the convenience noted by reviewers. This accessible and complimentary parking service is seen as a valuable amenity, enhancing the overall guest experience and making it easier to explore the surrounding area.

Family
Regis Hotel Spa is recognized for offering a serene and family-friendly atmosphere, making it an excellent choice for those traveling with children. Situated conveniently on the main street, the hotel provides easy access to nearby attractions and a peaceful environment perfect for family vacations. It features inviting play areas with swings and large spaces that delight young guests. Rooms equipped with small kitchens are particularly appreciated by families, allowing for greater convenience during extended stays. The hotel's grounds are impeccably maintained, offering clean rooms and reliable hot water.

While the hotel shines in many areas, it's worth noting that it may not cater specifically to the needs of babies, as cots and facilities to sterilize bottles may not be available. However, the attentive staff is always ready to assist with practical needs, like boiling water or providing after-hours luggage support. Guests frequently commend the hotel for being an ideal spot to unwind and explore, especially given its proximity to the hot springs. Overall, Regis Hotel Spa promises a memorable and valuable experience for families seeking a relaxing retreat.

3 Star
Regis Hotel Spa offers a pleasant retreat with its central location, making it an attractive option for those wanting to be in the heart of Panajachel. Noted for its beautiful sauna and hot bath facilities, the hotel stands out for its excellent service and cleanliness. Guests can unwind in the thermal pools and temazcal sauna, which are highlights of the hotel's amenities. Visitors find the hotel comfortable and appreciate the value it offers, as the pricing is significantly lower than the competition. While its prime location can lead to some noise, the overall experience is positive, especially for those seeking complimentary spa services amidst the lively atmosphere of Panajachel's main street.


No, Regis Hotel Spa doesn't have any pool.

Yes, a spa is available at Regis Hotel Spa.

Yes, Regis Hotel Spa welcomes dogs.

Yes, parking facilities are available at Regis Hotel Spa.

No, Regis Hotel Spa doesn't have a gym.

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