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Summary of reviewsCH Recoleta Suites enjoys a prime location in the heart of Buenos Aires's prestigious Recoleta neighborhood with guests consistently praising its proximity to restaurants, shops, bars, tourist attractions and the convention center. The area is noted for its tranquility, safety and abundant dining options, making it suitable for both leisure and business travelers. Despite occasional noise from the vibrant nightlife, the spacious, well-equipped and clean apartments contribute to an overall positive experience.
The rooms are frequently lauded for their comfort, size and good lighting. The presence of balconies and the views they offer further enhance the environment. However, some guests reported issues with furniture condition and mattress quality, as well as limited housekeeping services, indicating areas for improvement.
Cleanliness reviews are mixed with several guests noting issues like dirty bathrooms, mold and stale smells. Nonetheless, some rooms were reported to be very clean and modern, particularly the bedding. The staff, especially the maids, received commendations for being efficient and friendly, though the overall cleanliness could benefit from more thorough and frequent upkeep.
The staff, including receptionists, particularly Celeste, receive considerable praise for their friendliness, attentiveness and efficiency. Guests consistently highlight positive experiences with the reception team, enhancing the overall appeal of the hotel.
Breakfast at CH Recoleta Suites has garnered mixed feedback. While many guests appreciated the quality and variety of the offerings, others noted inconsistencies regarding its inclusion with the stay and found it repetitive over time. Some service disruptions also detracted from the experience, indicating room for improvement.
The free Wi-Fi service has received mixed reviews. While some guests reported good connectivity, others faced issues with slow speeds, poor connections and intermittent cutouts, suggesting that the Wi-Fi service may not consistently meet all travelers' needs.
The lively nightlife around CH Recoleta Suites offers numerous entertainment options but may lead to noise disturbances, particularly on weekends. Light sleepers might find the noise intrusive.
Bed quality also received mixed reviews. Many guests found the beds comfortable and enjoyed restful sleeps. However, some reported problems with aging and deformed mattresses and uncomfortable sofa beds, indicating a need for updates.
Overall, CH Recoleta Suites stands out for its excellent location, spacious rooms and friendly staff, though there are areas for improvement in cleanliness, breakfast service, internet connectivity and bed quality. Show more
Read review summaries for all categories
Boutique-style Apartment
Apartment near Nightlife Spots
Room Types
Standard StudioThis modern studio features air conditioning, fully equipped kitchen facilities and a bright living room with a flat-screen TV. It also comprises a full bathroom, including a hairdryer.
Studio with ViewThis modern studio features air conditioning, fully equipped kitchen facilities and a bright living room with a flat-screen TV. It also comprises a full bathroom, including a hairdryer. It offers lovely open views.
Superior StudioThis spacious and modern studio features air conditioning, fully equipped kitchen facilities and a bright living room with a flat-screen TV. It also comprises a full bathroom, including a hairdryer.
Superior Studio with viewThis spacious modern studio features air conditioning, fully equipped kitchen facilities and a bright living room with a flat-screen TV. It also comprises a full bathroom, including a hairdryer. It offers lovely open views.
Guest Reviews
7.8
Good
Location
The reviews for CH Recoleta Suites highlight overwhelmingly positive feedback about its location, which is consistently described as excellent, unbeatable and perfect. Nestled in the heart of the Recoleta neighborhood, the hotel offers easy access to a variety of amenities, including the convention center, an array of restaurants, shops, bars and tourist attractions like the iconic Recoleta Cemetery. Guests appreciate the spacious and well-equipped apartments with many remarking on the comfort and cleanliness. The friendly and highly qualified staff receive high praise for their service.
The area itself is noted for its tranquility, safety and the abundance of gastronomic offerings, making it ideal for both leisure and business travelers. Despite the occasional downside of nightlife noise affecting rest, the overall sentiment is that the location's benefits far outweigh this issue. Visitors seeking a vibrant, accessible and scenic part of Buenos Aires will find CH Recoleta Suites a fitting choice with its ample space, comfort and superb urban setting.
Breakfast
The breakfast experience at CH Recoleta Suites garners mixed reviews. Many guests appreciated the quality and variety of options available, describing it as very good, magnificent, rich, varied and complete. The relaxed buffet style of the breakfast service also received positive comments. However, there were some drawbacks noted, such as inconsistency in whether breakfast was included with the stay with some guests expressing disappointment that it wasn't part of the booking and the lack of clear communication about its inclusion. A few guests found the breakfast to be very simple and repetitive after a few days or had negative experiences due to service disruptions like electrical problems. Overall, while many guests enjoyed the breakfast offerings, there is room for improvement in consistency and variety.
Rooms
The rooms at CH Recoleta Suites are generally praised for their comfort, spaciousness and cleanliness. Guests often highlight the ample size of the rooms with many finding them more than adequate for their needs. The apartments, in particular, are noted for being well-equipped and featuring good lighting, making them suitable for extended stays. The view from the rooms and the presence of a balcony add to the appeal, providing a pleasant environment for relaxation. The location of the hotel is highly praised, being conveniently close to various attractions while also situated in a nice, quiet and safe area.
However, some guests have reported issues regarding the condition of certain furnishings, such as dirty furniture and old stains on the armchairs. The mattresses also receive mixed reviews with some guests finding them in poor condition. Additional concerns include limited housekeeping services with sheets and towels only being changed once a week and occasional noise disturbances.
Despite these drawbacks, the overall sentiment suggests that CH Recoleta Suites offers a good balance of space, comfort and location, making it a viable option for travelers seeking a well-equipped and conveniently situated accommodation.
Beds
Travelers have observed a mixed experience with the beds at CH Recoleta Suites. Many guests found the beds to be very comfortable, enjoying a restful sleep and specifically appreciating the comfort of both the bed and pillows. There were mentions of soft and cozy mattresses in several positive comments. Additionally, the spacious and comfortable apartments added to the overall positive sleep experience for some.
However, there were notable concerns about the condition of some mattresses and beds. Several guests pointed out issues such as mattresses being sunken in the center, old and worn-out bedding and uncomfortable sofa beds. Specific remarks mentioned that some mattresses had become deformed and were in need of replacement. The comfort level of certain cots and sofa beds was particularly disappointing for some visitors, who found them very uncomfortable and hard to sleep on.
Overall, while many guests enjoyed the comfort of their beds, others faced issues with aging mattresses and less-than-ideal sleeping arrangements, suggesting that the suite's bedding facilities could benefit from some updates.
Cleanliness
CH Recoleta Suites seems to struggle with maintaining high standards of cleanliness, as there are numerous reports of inadequate cleaning throughout. Many guests noted that common areas and rooms were generally dirty with specific issues such as dirty bathrooms, an unbearable smell of urine, mold and a lack of deep cleaning. The setup in some rooms was incorrect, leading to problems like leaking water and poor drainage, especially in the bathrooms. Additionally, some basic amenities like clean towels and functional kitchen equipment were lacking and there were reports of dirty dishes and stale smells.
While the staff, particularly the maids, were described as nice and efficient in their duties, their scope appears limited as housekeeping services may not be thoroughly or frequently performed. Maintenance issues also seem to be a recurring theme, suggesting that the apartments could benefit from more regular and detailed upkeep.
However, a few reviews indicated that some rooms were very clean and there was praise for the modern appearance of the apartment and cleanliness of the bedding. Nonetheless, the overwhelming consensus is that CH Recoleta Suites needs to make significant improvements in their cleaning services and overall maintenance to meet guests' expectations.
Staff
The staff at CH Recoleta Suites have consistently received positive feedback for their friendliness and helpfulness. Many guests appreciated the attentive service, particularly noting the reception staff's politeness and efficiency during both check-in and check-out. Celeste, one of the receptionists, received special commendation for her remarkable service, handling reservations and guest needs exceptionally well.
Although a couple of guests experienced some inefficiencies and less friendly communication via email, the overall sentiment towards the staff is highly positive. Guests frequently highlighted the excellent treatment they received, from sorting out issues promptly to maintaining a welcoming atmosphere.
The reception team across all shifts is described as being very friendly and attentive, enhancing the overall guest experience. The young host and night receptionist also received specific mentions for their kindness and attentiveness. The staff's ability to cater to various requirements and their super attentive nature greatly contributed to the positive experiences of many visitors.
In summary, despite minor hiccups, the professional and friendly demeanor of the CH Recoleta Suites staff plays a significant role in the satisfaction and loyalty of their guests.
Wi-Fi
CH Recoleta Suites offers gratis wifi, which has received mixed reviews from its guests. Some visitors have praised the internet, stating that it works very well and describing it as good. However, several guests have encountered difficulties, including slow speeds, poor connections and intermittent cutouts. There were instances where the Wi-Fi only worked in certain corners of the room and others reported issues with incorrect passwords or the network not functioning at all. While the complimentary Wi-Fi is a convenient feature, it may not consistently meet the needs of all travelers.
Nightlife
CH Recoleta Suites is situated in a vibrant area known for its bustling nightlife. The neighborhood boasts numerous bars and restaurants, offering guests a lively atmosphere and plenty of options for evening entertainment. However, patrons should be prepared for the accompanying noise that comes with being in such a dynamic locale. Music from the nearby bars and nightclubs can be quite loud, especially on weekends and often continues late into the night. While some guests find the noise manageable, others have noted that it can be intrusive, sometimes lasting until the early morning hours. Despite the area's lively character, the location and the staff of the hotel receive high praise, though there are mentions of a lack of coffee facilities in the rooms and during breakfast. Overall, CH Recoleta Suites is ideal for those looking to immerse themselves in the vibrant nightlife of the area, though light sleepers may want to take the noise level into consideration.
No, CH Recoleta Suites doesn't have any pool.
No, a spa isn't available at CH Recoleta Suites.
No, CH Recoleta Suites doesn't allow dogs.
No, parking facilities aren't available at CH Recoleta Suites.