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Auberge du Grand Lac

Magog , 40 Merry Sud (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAuberge du Grand Lac has garnered positive feedback across various aspects of its offerings. Centrally located in Magog, this hotel enjoys immense praise for its accessibility to local attractions such as Rue Principale, Lake Memphremagog and the vibrant downtown area. Guests appreciate the convenience of being close to shops, restaurants, cafes, the marina and the curling club, alongside the easy access to scenic walking trails. Convenient parking and the ability to explore the city on foot add to its appeal.

The rooms are frequently highlighted for their cleanliness and comfort. While some rooms display modern, spacious interiors with cozy beds and large bathrooms, others may suffer from minor issues such as insufficient soundproofing and outdated furniture. Nonetheless, the overall hygiene and upkeep of the rooms and common areas are highly commended, contributing to a clean and welcoming ambiance throughout the hotel. The staff’s dedication to cleanliness enhances the appeal, as do the exceptional views offered by some rooms, especially those facing the lake.

One of the standout features of the hotel is the positive feedback about the onsite dining experience. The Asian cuisine at the hotel's restaurant receives enthusiastic praise for its fresh and delicious offerings, standing out as a major highlight for guests. Dinner experiences frequently reflect satisfaction and delight. However, breakfast reviews present a mixed picture. Some guests appreciate the breakfast offerings, while others find them minimal and occasionally overpriced. The absence of an inclusive breakfast and the need to find alternatives in nearby establishments remain a common grievance.

The hotel's staff consistently receive accolades for their professionalism, warmth and helpfulness. Guests appreciate the accommodating and friendly nature of the team, often mentioning their personalized and courteous service. The front desk staff stand out for their engaging and welcoming demeanor, significantly contributing to positive overall experiences.

While the WiFi services at Auberge du Grand Lac receive mixed reviews, some guests experience a strong connection, while others face issues like weak signals or intermittent access. The hotel’s value for money stands strong, characterized as a solid mid-range three-star establishment that meets expectations without luxury amenities. Accessibility for guests with disabilities is well-catered for with features such as elevators and accessible parking, alongside the prime location that allows for easy exploration of nearby attractions.

Overall, Auberge du Grand Lac is an ideal choice for travelers seeking a well-located, clean and comfortable place to stay in Magog, coupled with excellent dining options and exceptional staff service.
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3-Star Inn

This inn provides a comfortable stay with essential amenities and is conveniently located in Magog. It offers a blend of traditional charm and modern convenience, making it ideal for travelers seeking a reliable and value-for-money accommodation.

Inn near Ski Resorts

Inn near Nightlife Spots

Accessible Inn

Room Types

Premier King Room with Sofa Bed Located on the top floor, room features a king size bed, a double size sofa bed or two queen beds, and views of the street, lake, river and mountain. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Policies).

Deluxe Room with Two Double Beds This spacious room includes a fridge and coffee maker. Please note that the room rate is based on 2 guests. Maximum occupancy is 5 guests (see Policies).

Standard Double Room This room includes a fridge and coffee maker. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Policies).

Deluxe Queen Room Located on the top floor, this room features views of the street, lake, river and mountain. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Policies).

Deluxe Double Room with Shower These new renovated rooms are located in the building that is right beside of Auberge du Grand Lac. Each room has two double beds with a shower. They are featured by "non-contact" private entrance and furnished by a small fridge and microwave. Customers also have possibilities to have a peaceful yard to enjoy the sunshine and breathe the fresh air.

About Auberge du Grand Lac

License: 039093

Guest Reviews

8.2

Very Good

Location

Auberge du Grand Lac enjoys a prime location in Magog, lauded for its superb accessibility to local attractions. Guests consistently highlight the hotel's proximity to Rue Principale, Lake Memphremagog and the bustling downtown area filled with shops, restaurants and cafes. The lakefront setting affords scenic views and easy access to walking trails, adding to the appeal. Convenient parking and the ability to explore the city on foot enhance the overall experience. The hotel's location near key amenities like the marina and the curling club further underscores its desirability. With comfortable, clean rooms and a good price point, Auberge du Grand Lac stands out as an ideal base for visitors looking to immerse themselves in the vibrant heart of Magog.

Breakfast

The breakfast situation at Auberge du Grand Lac has received mixed reviews from guests. While some appreciated a rich and diverse spread with good taste, others found the offerings minimal and lacking in variety. There are remarks about the breakfast being ordinary and sometimes overpriced. Many guests also noted that breakfast is not included in the price of the stay, which led to some disappointment.

Despite instances of overripe bananas and weak coffee being highlighted, some guests did find the breakfast delicious. The absence of a breakfast option on-site was a common grievance, compelling guests to find alternatives in nearby restaurants, including a conveniently located McDonald's. Overall, while the hotel offers a good price, improvements in the breakfast service, availability and variety could significantly enhance the guest experience.

Dinner

The dinner experience at 'Auberge du Grand Lac' is notably praised by guests for its fresh and delicious offerings. Visitors frequently highlight the excellence of the Asian cuisine served at the on-site restaurant, describing it as a great place to dine. The restaurant's proximity and convenience appeal to many and it is often recommended to others for its excellent food. Sumptuous meals and an overall delightful dining experience contribute to positive reviews. The option to easily access breakfast, featuring items like fruit juice, croissants, buns and yogurt, adds to the appeal of the dining services at the hotel. Guests consistently find the dining options at 'Auberge du Grand Lac' to be excellent and satisfying.

Rooms

Auberge du Grand Lac offers a range of rooms that generally receive positive feedback for their cleanliness and comfort. The rooms, especially those that are newly renovated or deluxe, stand out for being spacious and well-equipped. Guests appreciated the modern touches and amenities, including large bathrooms, cozy beds, nice linens and generous-sized towels. Additionally, the location of the hotel is a plus, being well-situated with easy access to restaurants and parking.

However, some issues were noted across various reviews. Many guests found the rooms to be small and lacking soundproofing with noise from fridges and passing trains being particularly disturbing. There were also reports of outdated furniture, minor maintenance issues such as weak batteries in remotes and insufficient air conditioning in certain rooms.

Certain rooms offer fantastic views, especially those facing the lake, while others only have a view of the nearby McDonald's. The hotel has a mix of modern and older elements, but overall, it remains a clean and comfortable option for a short stay. Although some rooms require modernization, most guests found their experience to be satisfactory or better, especially those in recently updated accommodations.

Beds

The beds at Auberge du Grand Lac generally receive high marks for comfort. Most guests found the beds and bedding to be very comfortable with positive mentions of super comfortable mattresses and pillows. Descriptions like very nice beds and amazing beds suggest a consensus on the quality of sleep. However, there are a few mixed reviews with some guests noting beds being too soft or too firm and a few comments about uncomfortable or too small beds. One review specifically mentioned the height of the beds being too high for children, while another pointed out old-fashioned floral bedspreads. Despite these isolated concerns, the overall feedback highlights a pleasant stay with comfortable accommodations.

Cleanliness

The reviews consistently highlight Auberge du Grand Lac for its exceptional cleanliness. Guests frequently praise the hotel for its immaculately clean rooms and welcoming ambiance. The overall atmosphere is described as modern, clean and well-maintained. Many found the cleanliness to be impeccable, noting bedding and rooms that are particularly well-kept. Visitors also appreciated the clean and comfortable accommodations, emphasizing the hygiene-friendly environment.

While some comments pointed out isolated issues with hygiene and maintenance, such as dampness and a musty smell and a need for renovation in parts of the hotel, the majority of reviews lauded the spotless state of the rooms and common areas. The bathrooms received specific commendation for their cleanliness.

Overall, the hotel is celebrated for not only being very clean and dust-free but also being well-located, offering guests a convenient and pleasant stay. The quality of beds and the cleanliness of the property make it a recommended choice for travelers seeking a pristine environment.

Staff

The staff at Auberge du Grand Lac receive overwhelmingly positive feedback from guests. Numerous reviews highlight the accommodating, professional and welcoming nature of the team. Guests consistently describe the staff as friendly, kind, warm and polite. The personnel's efficiency and attentiveness are frequently praised with specific mentions of a friendly front desk and courteous service throughout the stay. Many visitors appreciate the personalized and helpful approach, noting that staff members are always in a good mood and quick to address requests.

The hotel's reception stands out with adjectives like engaging, smiling and welcoming being commonly used. Several reviewers commend the honesty of the receptionist and note the pleasant and helpful attitude of the hosts. Although there are a few mentions of less welcoming interactions, the majority of comments celebrate the excellent service and the friendly atmosphere created by the hotel staff.

Overall, the kind and professional staff play a significant role in guests' positive experiences, contributing to many expressing a desire to return.

Wi-Fi

The WiFi experience at Auberge du Grand Lac has received mixed feedback from guests. Positively, some guests noted that the WiFi was good and the signal was strong, ensuring a satisfactory connection during their stay. However, there were also instances where guests encountered issues such as weak internet, no internet access or not receiving the WiFi code. Furthermore, some comments mentioned that the internet speed was just okay and that the WiFi could be a bit hinky at times. This suggests that while the hotel offers WiFi services, the consistency and reliability of the connection might vary.

3 Star

'Auberge du Grand Lac' offers an affordable and decent accommodation option for travelers. Guests frequently mention that the hotel provides good value for money and meets the standards of a solid mid-range three-star establishment. While it may not offer luxury amenities, the quality of the facilities and services aligns well with its reasonable pricing. Visitors describe the accommodations as perfectly fitting the three-star category, providing a satisfactory experience without exceeding expectations.

Accessible

Auberge du Grand Lac offers excellent accessibility for guests with disabilities. The hotel features an elevator and an accessible parking area, ensuring easy navigation within the premises. Guests appreciate its prime location close to the main street, downtown area and a variety of restaurants and local shops, all within walking distance. The convenience of being able to walk to nearby attractions and amenities makes it an ideal choice for those looking to explore without the hassle of long commutes. Overall, the hotel provides easy access to the heart of downtown, allowing for a comfortable and enjoyable stay.

No, Auberge du Grand Lac doesn't have any pool.

No, a spa isn't available at Auberge du Grand Lac.

No, Auberge du Grand Lac doesn't allow dogs.

No, parking facilities aren't available at Auberge du Grand Lac.

No, Auberge du Grand Lac doesn't have a gym.

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