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The Neptune Resort

Fort Myers Beach , 2310 Estero Boulevard (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Neptune Resort is a satisfactory hotel in a great location that offers comfortable accommodation despite having average facilities. While some guests felt that the price-performance ratio was not justified, others found it unreasonably overpriced. Although a few guests were dissatisfied with the customer service and small rooms, there were non-negative comments stating that the stay was average with no significant issues.
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Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

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Hotel with Swimming Pool

Heated Pool Outdoor Pool

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About The Neptune Resort

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Guest Reviews

8.2

Very Good

Location

The Neptune Resort boasts a fantastic location directly on the stunning white sands of Fort Myers Beach which guests rave about. It's conveniently close to Time Square and within walking distance to a variety of restaurants and shops. The easy beach access from the parking lot is a plus and guests appreciate the free lounge chairs on the private beach. The property has two great pools with ocean views and guests love the amazing location, which is perfect for beach lovers. The hotel is situated in a beautiful area with well-maintained grounds and great beach access. Rooms with direct sea view make the stay even more special. The location is top-notch with guests able to walk to everything they need, including restaurants and local shops. The proximity to Times Square is a bonus and the location offers a relaxing and friendly atmosphere. Finally, many guests have been coming back to The Neptune Resort for years and love the location and the staff.

Breakfast

The Neptune Resort unfortunately does not offer breakfast, which was disappointing to some guests. However, while there is no food or bar on site, a few guests were pleasantly surprised to find that there actually was breakfast available - albeit only a coffee machine. Some guests felt that the machine wasn't always fully stocked but appreciated the quality of the coffee. A common suggestion among reviewers was that the hotel could reduce waste by offering reusable coffee cups for the duration of the stay. However, for those expecting more than just coffee, several guests advised to grab breakfast at nearby restaurants or cafes.

Rooms

The Neptune Resort offers a range of rooms, from suites with side ocean views to junior suites with living areas and kitchens. The rooms are generally described as spacious and clean, although some guests noted that updates and repairs were needed in some areas. Comfortable beds are mentioned frequently, although a few guests experienced issues such as broken beds and uncomfortable mattresses. Many guests appreciated the convenience of having a kitchenette in their room. The location of the hotel is praised, as it is right on the beach with lovely ocean views. A few guests experienced unpleasant smells or noise from adjoining rooms. Overall, guests seemed to enjoy their stay at The Neptune Resort, although some felt that the rooms were overpriced.

Beds

Guests of The Neptune Resort have mixed opinions regarding the beds provided by the hotel. On the positive side, many guests found the beds to be comfortable and praised the quality of the pillows, mattresses and quilts. Some even thought that the beds were new, indicating that the hotel may be investing in upgrades. However, others were disappointed by the comfort level of the beds with a few guests even reporting back pain after sleeping on them. Additionally, some guests reported issues with the linens, such as old sheets that wouldn't stay in place. Overall, while The Neptune Resort seems to be making strides in providing comfortable accommodations, guests should be aware that there may be some variance in bed quality.

Cleanliness

The Neptune Resort is a beautiful beach hotel that boasts of its clean and well-maintained surroundings. The spacious rooms are clean and comfortable with cleaning staff making rounds every day. The cleaning crew does an excellent job of keeping the pools, grills, lobby and walkways tidy. Guests claim to always see someone outside cleaning so that everything remains immaculate. The hotel's staff is friendly and accommodating, creating a positive impression on the guests. However, some reviewers suggested that the hotel should improve bathroom cleanliness, pool cleanliness and do more inside work, as some rooms needed attention. Despite that, Neptune Resort is reasonably clean and a great place to enjoy your vacation.

Staff

The Neptune Resort boasts an excellent location right by the beach with guests frequently praising both the gorgeous scenery and the kindness and helpfulness of the staff. Many visitors share how the personnel were incredible, friendly and accommodating, making their stay a pleasure. From the housekeeping to the front desk, the staff left a welcoming impression. While a few reviewers had minor complaints about specific members of the staff, most travelers thought highly of their stay's personnel. Overall, the hotel is highly recommended for an enjoyable and friendly stay.

Pool

The Neptune Resort is a paradise for beach and pool lovers. With two clean, well-maintained pools right on the beach, guests can easily switch between sunbathing and swimming. The heated pools provide a comfortable experience even on cooler days. The pool area is equipped with comfortable sunbeds and even toys for kids to play with. Some guests mentioned that music around the pool could be quite loud, but overall the pool experience was enjoyable. While there were no umbrellas on the beach, chairs were provided. Negative comments were mainly about the lack of heating in one pool and the need for more shade. Despite these issues, guests agree that the grounds and location are beautiful and the beach is wide and clean. A few guests experienced dampness and mold smells in their suites but didn't fault the overall quality of the pool experience.

Beach

The Neptune Resort is a beautiful property located directly on the stunning Fort Myers Beach, which guests rave about. The location is excellent for beach lovers with many guests thrilled to be steps away from the beach and able to walk right out of their rooms onto the sand. The beach is clean, spacious and private with loungers and chairs available for guests. Additionally, the ocean views are great and watching the sunset is a highlight for many guests. The resort also features two pools, hammocks and gas BBQs that make for a great beach day. Overall, guests loved the location, the beach and the crew and found the grounds to be beautiful and well-maintained.

Family

The Neptune Resort is an excellent place to stay for families looking for a fun-filled vacation. Despite one or two negative comments, the guests were happy with the family-centric atmosphere, location and beach toys for kids available at the hotel. The pools at the hotel were also appreciated with separate areas for younger children to swim and play. There were even pool toys for the children to enjoy while splashing around. Some guests did feel that the room was slightly cramped for a family of six, but overall, the hotel was deemed a great option for families. The only downside mentioned was the charge per hour for kids' activities, which guests felt should be charged by the hour rather than a flat rate.

3 Star

The Neptune Resort is an overall satisfactory hotel with great location despite average facilities. Guests found the hotel to be pleasant and comfortable, even though some felt the price-performance ratio was not justified. While others said they expected more for the price, some found the hotel to be unreasonably overpriced. The customer service was lacking for a few guests and they felt the small rooms weren't worth it. However, there were non-negative comments as well, stating that there weren't any big issues and it was just an average stay.

Yes, The Neptune Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at The Neptune Resort.

Yes, The Neptune Resort welcomes dogs.

Yes, parking facilities are available at The Neptune Resort.

Yes, The Neptune Resort has a gym.

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