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Hyatt House Jersey City

Jersey City , 1 Exchange Place (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHyatt House Jersey City boasts an unbeatable location with incredible views of the Manhattan skyline, close to public transportation and restaurants. Despite some negative comments, the breakfast generally receives positive feedback with a great variety of food and drinks available, but some issues with cleanliness and management need to be addressed. The hotel offers guests clean and spacious rooms with comfortable beds and modern decor with areas of minor wear and tear. Most guests found their rooms to be well-maintained and overall cleanliness of the hotel was positively reviewed. The staff is friendly, welcoming and helpful with excellent customer service, though some reviews note housekeeping and maintenance staff could be more attentive. Hyatt House Jersey City is an ideal environment to stay with your family with spacious rooms and accommodating staff but some limitations with the breakfast and restaurant options. The beds are described as very comfortable, making for a great night's sleep. Overall, Hyatt House Jersey City offers a clean and comfortable stay with friendly and accommodating staff, in a convenient and picturesque location.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

King Room The King guestroom features contemporary décor with one King plush bed. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

King Studio with Kitchen and Sofa Bed The suite features a divided living and sleeping area with a sofa-sectional, one King plush Hyatt Grand Bed®, and a fully-equipped stainless kitchen. Other features include a closet, 42" flat panel TV, dedicated workspace and a bathroom with a glass walk-in shower.

King Studio with Sofa Bed and Roll-In Shower - Disability Access The accessible suite features a divided living and sleeping area with a sofa-sectional and sofa bed, one king plush Hyatt Grand Bed®, and fully-equipped stainless kitchen. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom.

King Studio with Sofa Bed and Accessible Tub - Disability Access The suite features a divided living and sleeping area with a sofa-sectional and sofa bed, one King plush Hyatt Grand Bed®, and fully-equipped stainless kitchen. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom.

Queen Room with Two Queen Beds The Queen guestroom features contemporary décor and a sleeping area with two Queen plush beds. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

Queen Room with Accessible Tub - Disability Access The Queen guestroom features contemporary décor. It includes a seating area with a sleeping area with two Queen plush beds. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

Specialty Queen Room with Two Queen Beds and Sofa Bed The high floor Queen guestroom features contemporary décor. It includes a sleeping area with two Queen plush beds. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

King Room with City View The high floor King guestroom features contemporary décor. It includes a seating area and a sleeping area with one King plush bed. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

Queen Room with Two Queen Beds and City View The high floor Queen guestroom features contemporary décor and a seating area with a sleeping area with two Queen plush beds. Other features include a closet, a 42" flat panel TV, a workspace and a bathroom with a glass walk-in shower.

One-Bedroom King Suite with Sofa Bed The one-bedroom suite features a separate living room with sofa-sectional and a sofa bed, a bedroom with one King plush bed, and fully-equipped kitchen. Other features include an entry organizer, closet and dresser space, and a bathroom with a glass walk-in shower.

One-Bedroom King Suite with Kitchen and Roll-In Shower - Disability Access The one-bedroom suite features a separate living room with sofa-sectional and a sofa bed, a bedroom with one King plush bed, and fully-equipped kitchen. Other features include an entry organizer, closet and dresser space, and a bathroom.

Queen Suite with One Queen Bed and Sofa Bed The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 3 beds.

One-Bedroom Queen Suite with Sofa Bed This air-conditioned suite includes a TV with cable channels and a private bathroom.

About Hyatt House Jersey City

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Guest Reviews

8.1

Very Good

Location

Hyatt House Jersey City boasts an unbeatable location with incredible views of the Manhattan skyline. Just a few minutes' walk from the Path station, guests can quickly and easily reach the World Trade Center and Midtown. Plus, there are plenty of restaurants and shops nearby, making it easy to explore Jersey City as well. The rooftop bar offers breathtaking views of the city, while the breakfast room offers a stunning backdrop for starting the day. With a Starbucks and Burger King just steps away, convenience is key. Overall, the location of the hotel is one of its biggest draws with easy access to public transportation and a tranquil, clean area to explore.

Breakfast

Despite some negative comments, the breakfast at the Hyatt House Jersey City generally receives positive feedback. Guests particularly appreciate the great view of the Manhattan skyline during breakfast. The variety of food and drinks available receives praise with plenty of selections to choose from. Some find the breakfast wonderful, great or good. However, there are still a considerable number of complaints about the breakfast being poor, unimaginative or terrible with some specific items like eggs and sausage receiving criticism. The breakfast area and service are sometimes described as disorganized, unmanaged or lacking tables and seating, especially during peak hours. Some guests also note issues with cleanliness, such as dirty tables. The use of paper plates and plastic cutlery is seen as unacceptable by some guests considering the hotel's price range. There are calls for improvement in the quality and variety of the breakfast, particularly for those with dietary restrictions and for more cleanliness and better management of the buffet.

Rooms

The Hyatt House Jersey City offers guests clean and spacious rooms with comfortable beds and modern decor. Many of the rooms have a great view of the New York skyline. Guests appreciate the presence of a kitchenette, although some have noted that certain items like mugs are not provided. The bathrooms are generally large and well-equipped with great showers and fluffy towels. While some reviewers have mentioned noise from nearby trains or lifts, overall the hotel is considered quiet. The staff is friendly and helpful and many guests have appreciated their efforts to address any issues or concerns. Some guests have reported slight wear and tear in rooms or common areas, but this has not detracted from their overall positive impression of the hotel.

Beds

If you're looking for a comfortable place to rest your head after a day of exploring Jersey City, Hyatt House is the perfect choice for you. Guests consistently rave about the comfy beds with many mentioning that they had a great night's sleep. The rooms are also spacious, clean and well-designed with modern decor and well-stocked shower rooms. While some guests had issues with the sleeper couch, most were pleased with the accommodations, which included both queen beds and cozy pillows. Location-wise, the hotel is conveniently placed near public transit and other points of interest. If you're looking for a great night's sleep and a comfortable stay, Hyatt House has got you covered.

Cleanliness

Hyatt House Jersey City is a great option for travelers looking for clean and spacious rooms with a lot of peace and quiet. Most guests found their rooms to be well-maintained and freshened up regularly. While there were some occasional issues reported (such as dirty dishes and dirty tables in the breakfast area), the overall cleanliness of the hotel was positively reviewed. Some guests did note that housekeeping needs to be requested, rather than automatically provided, but this did not seem to be a major problem. The hotel staff were generally friendly and helpful with many guests complimenting the beautiful views. Overall, Hyatt House Jersey City seems to offer a clean and comfortable stay for travelers looking to explore the city.

Staff

The staff at Hyatt House Jersey City are often described as friendly, welcoming and helpful by guests. They go above and beyond to assist with any needs or concerns. The front desk staff receives particular praise for their excellent customer service. Guests also appreciate the efficient staff, notably the check-out process. However, some reviewers note that the staff in other areas of the hotel, such as housekeeping and maintenance, are not as attentive. Despite this, the majority of guests cheer the friendly and accommodating staff, including those at the 24-hour fitness center and breakfast. Some complaints mention long wait times attributed to low staff numbers, while others highlight the need for proper staff uniforms. Despite the occasional negative remark, the overwhelmingly positive comments highlight the engaging and helpful hotel staff, always ready to assist guests in any way.

Family

Hyatt House Jersey City is an amazing environment to stay with your family according to guest reviews. It's an ideal structure for families with big enough rooms to accommodate them comfortably. However, some guests noted that their room was not properly prepared for the number of guests they booked for. The breakfast is served until 9 am which some families thought was somewhat early for those with young children. Additionally, the restaurant menu is not entirely suitable for children. Despite this, reviewers said that they had a great time with their families and would recommend the hotel to others. Sadly, one reviewer said that they wouldn't be staying here with their family again. Parents traveling with young children may want to consider the glass door in the bathroom, which doesn't provide much privacy. Furthermore, the rooftop bar only offers snacks and no proper meals for families to enjoy together.

No, Hyatt House Jersey City doesn't have any pool.

No, a spa isn't available at Hyatt House Jersey City.

Yes, Hyatt House Jersey City welcomes dogs.

Yes, parking facilities are available at Hyatt House Jersey City.

Yes, Hyatt House Jersey City has a gym.

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