Hotel Plaza

Lommel , , Buitensingel 1 (Show on Map)


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Summary of reviewsHotel Plaza enjoys a strategic location that appeals to a wide range of travelers. Proximity to the city center and easy access to main roads and popular cycling paths make it convenient for exploring shops, restaurants and attractions. Guests appreciate the excellent parking facilities and straightforward access to events nearby, although the noise from busy roads is noted by light sleepers.

The breakfast offerings at Hotel Plaza receive varied feedback, but many guests commend the delicious, fresh and varied options, praising the staff’s efforts in meal preparation. However, some feel the breakfast is overpriced with concerns about meager portions and quality consistency.

Dining experiences at the hotel's restaurant also draw mixed reviews. Many guests find the food excellent and appreciate the convenience of dining in-house. They enjoy dishes like chicken and hearty lunches, even during late hours. However, others find the dinner offerings average to below standard, citing issues like reheated bread and inedible stew.

Guest rooms at Hotel Plaza are described as clean with comfortable beds and fresh sheets, but many find them small, outdated and in need of refurbishment. Some rooms suffer from noise pollution, humidity and minor maintenance issues. While those with street views or near the pool have a slightly better experience, the general consensus is that the rooms need improvement.

Cleanliness is a mixed aspect at Hotel Plaza. While some guests find their rooms clean, frequent reports mention mold, dirty floors and unclean bathrooms. Daily cleaning is inconsistent with neglected maintenance areas and moldy bathrooms being common issues.

The staff at Hotel Plaza are repeatedly highlighted as a standout feature, often described as very polite, helpful and hospitable. Guests appreciate the warm welcome, professional demeanor and the top-notch service provided. Despite occasional language barriers and a few mentions of less cheerful staff, the overall impression of the staff remains very positive.

WiFi availability at the hotel is inconsistent. While some guests experience good coverage and high-speed internet, others face slow, unreliable or non-functional connectivity, especially in specific areas like the basement.

Lastly, the beds receive a mixed reaction. Many guests find them very comfortable with fantastic mattress quality, while others report issues with beds on wheels, outdated conditions and occasional dissatisfaction with firmness. Despite these specific concerns, the overall comfort of the beds is generally acknowledged.

In summary, Hotel Plaza provides a convenient and friendly environment for travelers with notable strengths in staff hospitality and strategic location, though it faces challenges in room quality, cleanliness and consistent dining and WiFi experiences.
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Family Friendly Hotel

Dog Friendly Hotel

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Business Hotel

Hotel with Parking

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Room Types
Economy Double Room This compact room has a seating area with flat-screen TV and a private bathroom with a shower. Free toiletries are provided.

Double Room This room has a seating area with flat-screen TV and a private bathroom with a shower. Free toiletries are provided.

Large Double Room This room is more spacious and has a seating area with flat-screen TV and a private bathroom with a shower. Free toiletries are provided.

Guest Reviews
5.2
Rated
Location
Hotel Plaza boasts a strategic location that appeals to a wide range of travelers. Its proximity to the city center makes it a convenient choice for those looking to explore nearby shops, restaurants and major attractions without the hustle of being right in the center. Situated within walking distance to the heart of the city, the hotel offers easy access to key areas and is praised for being well-located.

Guests have highlighted the ease of reaching the hotel, noting its excellent parking facilities and straightforward access from main roads and intersections. This makes it an attractive option for those traveling by car, as well as for attendees of events like the Graspop Metal Meeting, which is just a short drive away. Cyclists will find the hotel's location particularly advantageous with easy access to popular cycling paths and various attractions in Limburg.

However, its position next to busy roads and a major intersection has been noted by some guests as a source of noise, which might be a consideration for light sleepers. Despite this, the generally favourable remarks about its centrality and accessibility make Hotel Plaza a solid choice for a stay in Lommel or Antwerp, especially for those prioritizing convenience and straightforward city access over absolute tranquility.

Breakfast
Hotel Plaza’s breakfast offerings have received mixed reviews from guests, though many shared positive experiences. Several guests described the breakfast as delicious, very good and rich, highlighting the variety and freshness of the options available. The effort put in by the staff was noted with some guests appreciating the spontaneous preparation of items like eggs. The meal included staples like croissants, assorted breads, cold cuts, yogurt and different juices.

That being said, some guests felt the breakfast was overpriced, considering the additional charges ranging from €12.50 to €30 per person. There were mentions of meager portions and limited choices with some noting issues such as undercooked eggs and unsanitary conditions around the cereal dispenser. A few guests also found the breakfast plain or not worth the expense, indicating that the breakfast experience could vary significantly.

In summary, while many found the breakfast satisfying with a good selection and commendable efforts from the staff, there were notable concerns regarding value for money and quality consistency.

Dinner
Hotel Plaza offers a mixed dining experience in its restaurant. Guests frequently commend the convenience of not needing to venture out to find dinner with many remarking on the excellent quality of the food and the hearty lunches provided. Diners have enjoyed specific dishes like the super delicious chicken and appreciated having a hot meal available even at late hours.

However, there are also points of contention among patrons. The dinner service has been described as quite average to below standard by some with reports of reheated bread from previous days and inedible stew cited as drawbacks. While the lunch offerings are generally well-received, the overall dinner experience appears to leave room for improvement, maintaining a balance of both high praise and constructive criticism.

Rooms
Hotel Plaza offers a mixed experience when it comes to their rooms. While many guests found the rooms to be clean with comfortable beds and fresh sheets, the general consensus is that they are quite small and outdated. Some rooms are located in the basement, which can be a bit cool and dark, but despite this, they provided a peaceful night's sleep even for those facing the main road.

Several guests noted the basic and worn-out condition of the rooms with issues such as noise pollution, humidity and occasional maintenance problems like leaky sinks and non-functional TVs being mentioned. The bathrooms were particularly criticized for being very small with some even resembling a closet. For those who stayed in rooms with a street view or not far from the pool, the experience was slightly better, though the dated decor still left much to be desired.

Overall, while the hotel provides clean and basic accommodations, the rooms could benefit significantly from refurbishment and better maintenance to enhance the guest experience.

Beds
The beds at Hotel Plaza present a mixed experience for guests. Many reviewers appreciate the comfort, describing the beds and mattresses as very comfortable, soft and featuring fantastic mattress quality. Despite being simple, these beds are considered perfectly fine and clean by several visitors. However, some guests highlight issues such as beds on wheels that couldn't be locked, beds that felt outdated and instances of broken or almost collapsed beds. There's also mention of the beds being too soft or too hard for some and occasional dissatisfaction with pillows. Overall, while comfort is a common highlight, there are specific concerns regarding the condition and design of the beds that might affect some guests' experiences.

Cleanliness
Hotel Plaza has received mixed reviews regarding its cleanliness. While some guests found their rooms clean, there were recurrent reports of unsatisfactory cleanliness in various areas. Issues such as mold, dirty floors and unclean bathrooms were mentioned frequently. Daily cleaning seemed inconsistent with instances of unemptied trash and unmade beds. Mold and limescale also appeared as common problems, particularly in the bathrooms, where the grout and tiles were reportedly dirty. There were also mentions of neglected maintenance with loose toilet seats, scratches and stains on walls and worn-out bathroom fixtures. Despite some guests noting their rooms were clean, overall comments suggest that the hotel's hygiene standards leave much to be desired, indicating significant room for improvement in maintaining consistent cleanliness throughout the property.

Staff
Hotel Plaza boasts a commendable reputation for its staff, often described as very polite, helpful and hospitable. Guests frequently highlight the warm welcome and friendly reception with mentions of the staff's top-notch service and professional demeanor. The hotel is led by amicable owners, although there are isolated mentions of some staff not being cheerful or the owner appearing tired. Language barriers are noted, as the owner barely speaks Dutch, but this does not seem to detract from the overall professional and kind service provided. In general, the staff's friendliness and helpfulness, coupled with their availability and willingness to assist, leave a lasting positive impression on guests.

Wi-Fi
Hotel Plaza seems to offer a mixed experience regarding WiFi connectivity. Guests frequently highlight the availability of free WiFi throughout the premises. There are reports of good WiFi coverage and commendations for high-speed internet in certain areas. However, there are notable issues; some guests mention that the WiFi is slow, unreliable or completely non-functional in their rooms. Occasionally, the WiFi needed resetting and specific areas like the basement lacked coverage. While certain rooms benefit from very fast WiFi, others struggle with poor service. Overall, WiFi performance appears inconsistent with some guests experiencing better connectivity than others.


No, Hotel Plaza doesn't have any pool.

No, a spa isn't available at Hotel Plaza.

Yes, Hotel Plaza welcomes dogs.

Yes, parking facilities are available at Hotel Plaza.

No, Hotel Plaza doesn't have a gym.

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