Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app Keyless check in available on Marriott Bonvoy App
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Marriott Commitment to Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Based on current guidelines from LA County, private events that are not classified as "essential" by the Department of Health, are not permitted. Ballrooms and conference rooms are not available for public access.
Has the hotel closed during the pandemic? Yes Reopening Date: June, 25 2020
Additional Information: Sanitizer wipes are given to guests upon request at check in to limit the amount of contact if placed in the guest room prior to check in.
King Room with City ViewFeaturing a seating area and a city view, this room provides a flat-screen cable TV. Free toiletries in the en suite bathroom are provided.
King Room with Marina View - Concierge LevelThis air-conditioned room has soundproofing, a flat-screen cable TV, a seating area and a work desk. It offers access to the concierge lounge. At the lounge guests can enjoy dedicated concierge service which includes free food and non-alcoholic beverages at select times. Cocktails are served for a fee.
King Room with City View - Concierge LevelThis air-conditioned room has soundproofing, a flat-screen cable TV, a seating area and a work desk. It offers access to the concierge lounge. At the lounge guests can enjoy dedicated concierge service which includes free food and non-alcoholic beverages at select times. Cocktails are served for a fee.
Large King Room with City ViewThis double room features air conditioning, seating area and cable TV. A coffee maker, mini fridge, and an iron with ironing facilities are also included.
Junior Suite with City ViewThis suite features air conditioning and a seating area. A coffee maker, mini fridge, and an iron with ironing facilities are also included.
King Room with Marina ViewThis double room features a cable TV, air conditioning and seating area. A coffee maker, mini fridge, and an iron with ironing facilities are also included.
Guest Room with Two Double Beds and Marina ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Guest Room with Two Double Beds and City View - Concierge LevelThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Guest Room with Two Double Beds and City ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Concierge level Guest room with Two Double Beds and Marina view This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Queen Room with Two Queen Beds, Santa Monica View and Adapted Tub - Mobility AccessibleThe unit offers 2 beds.
Yes, Marina del Rey Marriott has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Marina del Rey Marriott.
No, Marina del Rey Marriott doesn't allow dogs.
Yes, parking facilities are available at Marina del Rey Marriott.