Answers last updated by Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
AHLA Safe Stay initiative
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? pool, hot tub, fitness center, all food and beverage
Has the hotel closed during the pandemic? No
Answers last updated by Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel
Standard Room - Non-SmokingBed type and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
King SuiteFeatures a spacious sitting area with a sofa bed, a 42-inch flat-screen TV, a microwave and a small fridge with sink.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Queen Junior Suite - Non-SmokingFeatures a spacious sitting area with a sofa bed, a 42-inch flat-screen TV, a microwave and a small fridge with sink.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Executive King Room - Non-SmokingFeatures a 42-inch flat-screen TV, a microwave and a small fridge with sink.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Executive King Room with Roll In Shower - Disability Access/Non-SmokingFeatures a 42-inch flat-screen TV, a microwave and a small fridge with sink, wider doorways and a bathroom with grab bars.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Queen Room with Two Queen Beds - Disability AccessFeatures a 42-inch flat-screen TV, a microwave and a small fridge with sink, wider doorways and a bathroom with grab bars.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Superior Queen Room with Two Queen BedsFeatures a 42-inch flat-screen TV, a microwave and a small fridge with sink.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Deluxe One King or Two Queen Bed Room – Based on AvailabilityThis double room has air conditioning, CD player and seating area.
- Please note: If room is booked with breakfast included, breakfast is for 2 guests maximum.
Queen Room with Two Queen Beds - Hearing Access - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.
One King Suite Mobility Access Roll Shower - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
About Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel
Yes, Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel.
No, Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel.
Yes, Holiday Inn Oceanside Marina Camp Pendleton, an IHG Hotel has a gym.