4-Star ResortSummary of reviews related to the '4 Star' categoryThe Labranda Riviera Hotel & Spa has received mixed feedback regarding its four-star rating, facilities and services. While some guests praised the hotel for being very clean, offering excellent customer service and providing a delicious buffet breakfast and dinner with an abundance and variety of food, many reviews pointed out areas needing improvement.
Several guests felt that the hotel did not meet four-star standards, citing issues such as poorly equipped bathrooms lacking basic amenities like bed slippers and minimal toiletries and some cleanliness obligations for a four-star hotel. The fitness room, though considered a plus, was reported to need updating and only two out of three elevators were operational in the large hotel.
Guests also mentioned that the quality/price ratio did not align with the expectations of a four-star hotel with some feeling that the overall experience did not justify the rating. Although the hotel pool was commended for being appropriate for a four-star rating, the rooms were said to need more work and the overall facilities did not fully match what one would expect from a four-star property.
In summary, while the Labranda Riviera Hotel & Spa has aspects that could be considered four-star, improvements in amenities, facilities and overall service are needed to fully meet and justify its rating.
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