Namu Garden Hotel & Spa
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Summary of reviewsNamu Garden Hotel & Spa, set in an enviable location near Puerto Viejo, boasts a perfect balance of convenience and tranquility. Guests enjoy quick access to the beach and close proximity to shops, restaurants and the bustling downtown area, all while relishing a peaceful retreat with beautiful gardens and spacious rooms. The central position allows for easy immersion into the vibrant local culture, making it an ideal base for both city excitement and serene coastal beauty.
The breakfast experience is widely regarded as delicious and varied, often characterized as gourmet. Guests appreciate the à la carte options and fresh fruits, noting the high-end dining quality and beautiful setting. While some suggest adding simpler, lighter vegetarian options, the general consensus is positive, highlighting the exceptional food and pleasant environment.
Dinner at the hotel's restaurant also receives praise for its excellent, high-class food with specific dishes like the passion fruit mousse earning special mentions. Despite some critiques regarding the evening menu's value, the combination of tasty food, warm atmosphere and prime location makes it a generally favorable dining choice.
The rooms at Namu Garden Hotel & Spa are celebrated for their comfort and aesthetics. Described as beautiful, spacious and clean with elegant decor and luxurious amenities, the accommodations significantly enhance the stay experience. The serene, green environment, along with features like private pools in some bungalows, adds to the overall comfort. Even minor issues like occasional noise or lapses in cleaning do not detract from the overwhelmingly positive feedback.
Cleanliness is a standout feature at the hotel, consistently remarked upon for its high standards. From rooms to grounds, everything is kept in pristine condition, contributing to the welcoming atmosphere. The staff's exceptional service and warm hospitality further elevate the experience. Friendly, efficient and professional, the staff members are frequently highlighted for their helpfulness and attentiveness, creating a memorable stay for guests.
The spa services are another highlight with guests enjoying relaxing and rejuvenating experiences, particularly couples massages. Though some find the services pricey, the overall ambiance and quality of the spa contribute to the positive feedback. The pool areas also receive high praise with both private and public pools described as beautiful and enjoyable, set amidst pleasant gardens.
The beds at Namu Garden Hotel & Spa are noted for their exceptional comfort, large size and high quality, significantly enhancing the sleeping experience. However, while the hotel aims for a five-star experience, some guests feel it does not entirely match the rating, citing management and value concerns. Despite this, the beautiful setting, spacious accommodations and friendly service contribute to the hotel's commendable reputation overall.
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The breakfast experience is widely regarded as delicious and varied, often characterized as gourmet. Guests appreciate the à la carte options and fresh fruits, noting the high-end dining quality and beautiful setting. While some suggest adding simpler, lighter vegetarian options, the general consensus is positive, highlighting the exceptional food and pleasant environment.
Dinner at the hotel's restaurant also receives praise for its excellent, high-class food with specific dishes like the passion fruit mousse earning special mentions. Despite some critiques regarding the evening menu's value, the combination of tasty food, warm atmosphere and prime location makes it a generally favorable dining choice.
The rooms at Namu Garden Hotel & Spa are celebrated for their comfort and aesthetics. Described as beautiful, spacious and clean with elegant decor and luxurious amenities, the accommodations significantly enhance the stay experience. The serene, green environment, along with features like private pools in some bungalows, adds to the overall comfort. Even minor issues like occasional noise or lapses in cleaning do not detract from the overwhelmingly positive feedback.
Cleanliness is a standout feature at the hotel, consistently remarked upon for its high standards. From rooms to grounds, everything is kept in pristine condition, contributing to the welcoming atmosphere. The staff's exceptional service and warm hospitality further elevate the experience. Friendly, efficient and professional, the staff members are frequently highlighted for their helpfulness and attentiveness, creating a memorable stay for guests.
The spa services are another highlight with guests enjoying relaxing and rejuvenating experiences, particularly couples massages. Though some find the services pricey, the overall ambiance and quality of the spa contribute to the positive feedback. The pool areas also receive high praise with both private and public pools described as beautiful and enjoyable, set amidst pleasant gardens.
The beds at Namu Garden Hotel & Spa are noted for their exceptional comfort, large size and high quality, significantly enhancing the sleeping experience. However, while the hotel aims for a five-star experience, some guests feel it does not entirely match the rating, citing management and value concerns. Despite this, the beautiful setting, spacious accommodations and friendly service contribute to the hotel's commendable reputation overall.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Situated in an enviable location, the Namu Garden Hotel & Spa offers the perfect balance of convenience and tranquility. Nestled just a short stroll from the sea and beach, it provides guests the ease of quick beach access while being near shops, restaurants and essential services such as banks. Its proximity to the heart of Puerto Viejo means you are always just a few minutes away from the town's main attractions, including several lovely beaches.
The hotel's central position means you are within easy walking distance of various dining options and the bustling downtown area of Puerto Viejo. Despite being close to the action, the hotel maintains a peaceful ambiance, offering a quiet retreat after a day of exploration. Guests can enjoy beautiful gardens and a spacious, elegantly designed room that adds to the overall luxurious yet relaxed atmosphere.
Perfect for those who wish to immerse themselves in the vibrant local culture without sacrificing tranquility, Namu Garden Hotel & Spa's location is consistently praised as excellent, spectacular and perfect. Whether one seeks the excitement of the city center or the serene beauty of the Caribbean coast, this hotel serves as an ideal base.
The breakfast experience at Namu Garden Hotel & Spa is generally well-regarded with many guests describing it as delicious, varied and suitable for gourmet tastes. The à la carte breakfast received particular praise for its quality and the range of options available. Fresh fruits were consistently highlighted as a positive aspect of the morning meal. Several reviews noted that the breakfast was exceptional and worthy of high-end dining. The setting for breakfast also contributed to the experience, being described as beautiful.
However, there were a few criticisms, such as the breakfast options being somewhat heavy for some guests and a suggestion for more vegetarian and simpler choices like avocado on toast. While many found the breakfast to be amazing and superb, a few felt that the quality did not match the cost of the hotel. Nonetheless, the majority of reviews reflected a positive consensus, emphasizing the delicious food and pleasant environment as key highlights of the breakfast at Namu Garden Hotel & Spa.
Guests of Namu Garden Hotel & Spa have generally praised the dinner experience at the hotel's restaurant. Many reviews highlight the food as excellent, high-class and delicious. Specific dishes, such as the passion fruit mousse, receive special mentions as must-tries. The restaurant itself is often described as very good, fantastic and perfectly complementing the hotel's overall ambiance. Guests appreciate the combination of tasty food and the warm, inviting atmosphere created by the staff.
However, not all feedback is positive. Some guests found the evening menu to be less impressive and felt the restaurant was overpriced for the quality of food provided. A few reviews described the dinner as sub-par, indicating inconsistency in the culinary experience. Despite these critiques, the restaurant's prime location and the ability to walk to other dining options nearby add to its appeal, making it a generally favorable choice for guests staying at the hotel.
Namu Garden Hotel & Spa offers guests a variety of rooms and suites that consistently earn high praise for their comfort and aesthetics. The accommodations are described as beautiful, spacious and clean with many highlighting their elegant and modern decor. The rooms are well-furnished, often featuring luxurious amenities such as extraordinarily comfortable beds and clean, relaxing bathtubs.
Several reviews rave about the spaciousness of both the rooms and bathrooms and the private pools available in some bungalows come as a delightful surprise. Additionally, the garden view rooms with balconies and the suites designed with beautiful, top-notch decor significantly enhance the stay experience.
The environment around the hotel is quiet and green, making it a serene retreat. With air conditioning, fans and nice views, the rooms provide a very comfortable stay. The villas, particularly those with private pools, are noted as perfect accommodations.
Guests frequently mention the excellent, spotless condition of the rooms with some highlighting minute attention to detail in the decor. The hotel’s overall design and the atmosphere have also been praised, marking it as one of the best hotels they have experienced.
However, some reviews did point out minor issues such as noise from the rooms and occasional lapses in daily cleaning service. Despite these small drawbacks, the general consensus remains overwhelmingly positive with many guests recommending the hotel for its superbly decorated facilities and comfortable, spacious rooms.
The beds at Namu Garden Hotel & Spa receive consistent praise from guests, being highlighted frequently for their exceptional comfort. The quality of the beds stands out with several mentions of their comfort level described as extremely or terribly comfortable. Many reviewers also note the large size and great quality of the beds. Additionally, the pillows are described as some of the best found in a boutique hotel, contributing to an overall restful and pleasant sleeping experience.
Namu Garden Hotel & Spa stands out with its exceptional commitment to cleanliness and immaculate maintenance. Every corner of the hotel, from the spotless rooms to the beautifully green and impeccably maintained grounds, exemplifies high standards of hygiene. The facilities are not only organized but also kept in pristine condition, ensuring guests feel comfortable and well taken care of. Although the pool is noted to be small, it is cleaned instantly when needed, contributing to the overall sense of cleanliness throughout the property. The hotel strikes a perfect balance between modern style and cleanliness, making it a very beautiful and welcoming place to stay.
The staff at Namu Garden Hotel & Spa consistently receives high praise for their exceptional service and warm hospitality. Descriptions of the staff range from friendly and super friendly to incredibly kind and helpful. Many guests note the staff's efficiency, politeness and professionalism. Specific staff members are often highlighted for their excellence, such as David at the front desk and Jasmine at the bar. Reception and public relations personnel are also lauded for their attentiveness and care towards guests. The overall sentiment portrays a welcoming atmosphere where the staff's efforts play a significant role in making stays special and memorable. Although there are occasional mentions of negative experiences, such as racially insensitive behavior and unfriendly staff, the overwhelming majority of reviews focus on positive interactions. The combination of friendly, accommodating and responsive service contributes significantly to the hotel's commendable reputation.
Namu Garden Hotel & Spa has garnered positive attention for its spa services, frequently highlighted in guest reviews. Many guests describe their experiences as relaxing and amazing, particularly enjoying couples massages. The ambiance is consistently praised as comforting and the overall spa area is often deemed excellent and great. Complimentary spa services have also been appreciated, further enhancing the guest experience. While most feedback is overwhelmingly positive with recommendations to take advantage of the massage offerings, a few guests found the spa priced on the higher side. Nonetheless, the majority of visitors to Namu Garden Hotel & Spa left feeling rejuvenated and satisfied with the spa's offerings.
The pool area at Namu Garden Hotel & Spa receives glowing reviews from guests who highlight its beauty and multiple offerings. Guests appreciate the beautiful and lovely pool areas with some rooms featuring private pools that are praised for their perfect size and spectacular appeal. The hotel boasts not just one, but two beautiful pools set amidst very pleasant gardens, making the overall swimming experience super cool and enjoyable. The setup of the outdoor pool is particularly noted for being nice, although one review mentioned it could be cleaner. The bungalows with their own mini pools are a standout feature, offering privacy and a serene environment for relaxation. Overall, the pool facilities at Namu Garden Hotel & Spa are considered a major highlight, contributing to a relaxing and enjoyable stay.
Namu Garden Hotel & Spa offers a mixed experience for travelers. While some guests regard it as a highly rated, top-notch facility delivering a first-class experience and definite luxury, others find it falls short of the 5-star rating it advertises. Positive feedback highlights its beautiful setting, spacious accommodations and five-star service. However, several reviews criticize the management and overall experience, suggesting it doesn't live up to its premium pricing or five-star standards.
Guests of Namu Garden Hotel & Spa frequently highlight the beautiful and well-served pool area. Many appreciate the convenience of having their own mini or private pools in their rooms or bungalows. Despite some mentioning the outdoor pool's smaller size, it is still described as nice and pleasant. Overall, the private pools receive consistent praise, contributing to the guests' enjoyable experience at the hotel.
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Location
The hotel's central position means you are within easy walking distance of various dining options and the bustling downtown area of Puerto Viejo. Despite being close to the action, the hotel maintains a peaceful ambiance, offering a quiet retreat after a day of exploration. Guests can enjoy beautiful gardens and a spacious, elegantly designed room that adds to the overall luxurious yet relaxed atmosphere.
Perfect for those who wish to immerse themselves in the vibrant local culture without sacrificing tranquility, Namu Garden Hotel & Spa's location is consistently praised as excellent, spectacular and perfect. Whether one seeks the excitement of the city center or the serene beauty of the Caribbean coast, this hotel serves as an ideal base.
Breakfast
However, there were a few criticisms, such as the breakfast options being somewhat heavy for some guests and a suggestion for more vegetarian and simpler choices like avocado on toast. While many found the breakfast to be amazing and superb, a few felt that the quality did not match the cost of the hotel. Nonetheless, the majority of reviews reflected a positive consensus, emphasizing the delicious food and pleasant environment as key highlights of the breakfast at Namu Garden Hotel & Spa.
Dinner
However, not all feedback is positive. Some guests found the evening menu to be less impressive and felt the restaurant was overpriced for the quality of food provided. A few reviews described the dinner as sub-par, indicating inconsistency in the culinary experience. Despite these critiques, the restaurant's prime location and the ability to walk to other dining options nearby add to its appeal, making it a generally favorable choice for guests staying at the hotel.
Rooms
Several reviews rave about the spaciousness of both the rooms and bathrooms and the private pools available in some bungalows come as a delightful surprise. Additionally, the garden view rooms with balconies and the suites designed with beautiful, top-notch decor significantly enhance the stay experience.
The environment around the hotel is quiet and green, making it a serene retreat. With air conditioning, fans and nice views, the rooms provide a very comfortable stay. The villas, particularly those with private pools, are noted as perfect accommodations.
Guests frequently mention the excellent, spotless condition of the rooms with some highlighting minute attention to detail in the decor. The hotel’s overall design and the atmosphere have also been praised, marking it as one of the best hotels they have experienced.
However, some reviews did point out minor issues such as noise from the rooms and occasional lapses in daily cleaning service. Despite these small drawbacks, the general consensus remains overwhelmingly positive with many guests recommending the hotel for its superbly decorated facilities and comfortable, spacious rooms.
Beds
Cleanliness
Staff
Spa
Pool
5 Star
Outdoor Pool
Yes, Namu Garden Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Namu Garden Hotel & Spa.
No, Namu Garden Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Namu Garden Hotel & Spa.
No, Namu Garden Hotel & Spa doesn't have a gym.
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