5-Star Hotels in Chennai

Grand Chennai by GRT Hotels

Hotel in Chennai

8.7

Very Good

From $102

5-Star HotelSummary of reviews related to the '5 Star' categoryGrand Chennai by GRT Hotels offers an overall splendid stay with many guests appreciating the luxurious experience it provides right in the heart of the city. The hotel has been commended for its top customer service, often cited as delivering 5-star service and an excellent 5-star experience. The ambiance and amenities are often described as luxurious and ultimate luxury for a reasonable price.

However, some guests pointed out inconsistencies in maintaining the standards expected from a five-star establishment. Issues such as non-functional room plugs, incomplete TV subscriptions and insufficient staffing during busy times were mentioned as areas needing improvement. Despite these minor drawbacks, many reviews suggest that the hotel’s room facilities and rates still offer a competitive edge, though it should strive to align more closely with other top-tier hotels to consistently deliver on its 5-star promises.
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The Westin Chennai Velachery

Hotel in Chennai

8.8

Excellent

From $140

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

Park Hyatt Chennai

Hotel in Chennai

8.8

Excellent

From $124

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Park Hyatt Chennai is a luxurious 5-star hotel that offers exceptional service and facilities on par with any city worldwide. The hotel has big and clean rooms that are presented immaculately, alongside friendly staff who are welcoming and attentive. The food is amazing and cooked to perfection with guests being particularly impressed by the head chef and Moses at the dining area. The towel art and housekeeping are exceptional with other standout amenities including the gym and pool. The hotel is a great place to enjoy a few days in Chennai and was the winner of the best hotel on a guest's trip. Despite some reviews stating that there weren't many varieties of food available, most guests were very happy with their stay and praised the hotel as the best hospitality and the best hotel they have experienced. Overall, the Park Hyatt Chennai is an exceptional 5-star hotel with excellent facilities and services that exceed expectations.
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The Leela Palace Chennai

Hotel in Chennai

8.8

Excellent

From $170

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Leela Palace Chennai offers a true five-star experience, leaving guests feeling like they are in a palace. It is consistently described as a real five-star property with truly indulgent services and facilities. Visitors appreciate the spacious and clean rooms and the hotel’s commitment to sustainability standards. The hospitality at The Leela Palace is exceptional with courteous staff providing real five-star treatment. From arrival through checkout, every moment reflects five-star hotel quality. The amenities are top-notch, meeting all expectations of a luxurious stay. With its 5-star status and prices, it is regarded as one of the best hotels many have ever visited, prompting guests to express a desire to return. Overall, The Leela Palace Chennai stands out as an excellent five-star hotel, providing a genuine five-star hotel experience in every aspect.
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Taj Coromandel

Hotel in Chennai

8.8

Excellent

From $107

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Taj Coromandel in Chennai is a five-star hotel that prides itself on exceptional service and personalized attention to detail. Guests rave about the superb facilities and luxurious, comfortable accommodations. Despite a few negative comments about the high price of food and a slight feeling of the "5-star experience" missing, overall, guests agree that this is an outstanding hotel that is well worth the money. The hotel's decor is amazing and the breakfast is phenomenal with great traditions kept up throughout the property. The staff is described as simply awesome with some guests claiming that they will only choose this property the next time they are in the area. Overall, the hotel offers exceptional service and delivers a true five-star experience.
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The Accord Metropolitan

Hotel in Chennai

7.9

Good

From $103

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

Vivanta Chennai IT Expressway OMR

Hotel in Chennai

8.3

Very Good

From $59

5-Star HotelSummary of reviews related to the '5 Star' categoryVivanta Chennai IT Expressway OMR garners mixed feedback regarding its five-star rating and overall standards. Many guests praise the hotel, highlighting it as a great property consistent with TATA's renowned hospitality, making it feel like a five-star experience. Several reviews emphasize that Taj's service and hospitality set unbeatable benchmarks within the luxury industry.

However, some reviews suggest that the property does not meet the expected standards of other Taj Vivanta hotels, indicating areas for improvement. A few point out that the rooms and certain experiences did not align with five-star quality expectations, highlighting occasional dissatisfaction among guests.

Overall, while there are praises for its high service standards and the legacy of Taj hospitality, there are notable suggestions for the hotel to enhance its consistency in meeting the five-star hotel benchmarks.
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ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotel in Chennai

8.5

Very Good

From $141

5-Star HotelSummary of reviews related to the '5 Star' categoryITC Grand Chola, a Luxury Collection Hotel in Chennai, is often hailed as a premier destination, living up to its reputation as the best luxury hotel in the state. Many guests praise the hotel for its top-notch amenities and high-end five-star services, ensuring a true five-star experience. The property emanates a luxury feel and is described as both a five-star environment and a luxurious property, reflecting true five-star standards. Visitors frequently highlight the wonderful overall experience and awesome service, contributing to its status as a top five-star hotel. Cleanliness and well-maintained facilities further enhance the guest experience, reinforcing the hotel's classification as a 5-star property.

However, a few reviews suggest that there might be inconsistencies in service with some experiences not meeting five-star expectations. Despite these occasional concerns, the majority of feedback centers on the hotel's excellence and recommendation for a luxurious stay.
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Hilton Chennai

Hotel in Chennai

8.1

Very Good

From $124

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Taj Club House

Hotel in Chennai

8.0

Very Good

From $75

5-Star HotelSummary of reviews related to the '5 Star' categoryTaj Club House in Chennai offers a mix of experiences that elicit various opinions about its five-star status. Many guests commend the affordability, finding the five-star accommodation offered at a reasonable tariff. The staff is noted for their courteousness, which contributes positively to the guest experience. Rooms are generally described as clean and comfortable, although they lean towards the average in terms of both size and facilities for a five-star property.

However, several areas of concern are consistently mentioned. The breakfast buffet doesn't meet international standards, which some guests find lacking given the hotel's status. While the hospitality is decent, some visitors feel it doesn't align with the renowned Taj hospitality. The quality of customer service has room for improvement, especially considering the charges. Moreover, the overall cleanliness and amenities in the rooms and bathrooms are seen as falling short of the expected five-star quality.

In summary, while Taj Club House delivers a satisfactory stay in terms of basic comfort and courtesy, it seems to struggle with fully embodying the premium experience that comes with a five-star rating.
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Radisson Blu Hotel & Suites GRT Chennai

Hotel in Chennai

8.9

Excellent

From $131

Info Categories

5-Star Hotel

Hotel with Parking

EV charging stations

Luxury Hotel

Novotel Chennai Sipcot

Hotel in Chennai

8.1

Very Good

From $56

5-Star HotelSummary of reviews related to the '5 Star' categoryGuests have mixed feelings about Novotel Chennai Sipcot with several reviews highlighting discrepancies in its five-star rating. While some guests mention receiving five-star treatment during their medical visits, others believe the hotel's standards fall short compared to other five-star establishments. Concerns are raised about the breakfast spread and the overall quality of the food served in the restaurant. Additionally, requests for currency exchange services were notably mentioned, suggesting a need for better service in this aspect. Overall, while there are elements of quality service, many felt it did not fully meet the criteria of a five-star property.
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Radisson Blu Hotel Chennai City Centre

Hotel in Chennai

8.3

Very Good

From $91

5-Star HotelSummary of reviews related to the '5 Star' categoryRadisson Blu Hotel Chennai City Centre has garnered mixed reviews regarding its five-star rating, facilities and services. On a positive note, many guests highlighted the excellent quality and choice offered by the hotel, describing it as fantastic and top-notch. The service provided was frequently praised, specifically noting a standout experience with Pratibha, a guest relations executive who reportedly went beyond the typical five-star service.

The hotel maintains a reputation for having good service and proper five-star standards, often being referred to as a five-star property with appropriate service and facilities. However, there were also multiple critiques.

Several guests expressed disappointment, pointing out issues with cleanliness and comfort, including uncomfortable pillows and mattresses. The food quality was criticized for not meeting five-star expectations. Moreover, some guests faced challenges with international credit card acceptance, adding to the inconvenience. Complaints also included poor service, a lack of value for money and a general absence of a true five-star ambience.

Although many acknowledged the hotel's effort to uphold luxury standards, consistent feedback suggested that it sometimes fell short, leading to an overall perception that, while commendable in many aspects, the hotel's claim to a five-star rating might require reevaluation.
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Ramada Plaza Chennai

Hotel in Chennai

8.1

Very Good

From $98

5-Star HotelSummary of reviews related to the '5 Star' categoryRamada Plaza Chennai offers a blend of services and facilities that many guests associate with a five-star experience. Visitors mention very welcoming, friendly and polite service, which aligns with the expectations of a premier hotel of this caliber. The hotel's quality service often compares favorably to other five-star establishments, earning it a high rating. Several guests assert that the hotel deserves its five-star rating and appreciate the perfect five-star facilities provided.

However, there are mixed reviews regarding the hotel's adherence to five-star standards. Some guests noted issues handling five-star amenities and had five-star expectations that were not met. A few pointed out the lack of certain features typically expected in a five-star hotel, such as a coffee machine in the room. While some reviews feel the hotel is in line with a five-star rating, others suggest it is more similar to a three-star establishment or query whether it deserves the five-star status.

In summary, while Ramada Plaza Chennai impresses many with its service and facilities, there are some discrepancies in meeting the full spectrum of five-star expectations.
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Feathers- A Radha Hotel, Chennai

Hotel in Chennai

8.2

Very Good

From $144

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hyatt Regency Chennai

Hotel in Chennai

7.5

Good

From $100

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Hyatt Regency Chennai generally boasts a luxurious and comfortable stay, living up to its five-star rating. Guests frequently mention the amazing and hospitable staff, who are described as extremely courteous, adding to the hotel's high standards of service.

Accommodations are highlighted as being of five-star quality, contributing to a fantastic overall experience. The hotel offers luxurious comfort, further enhancing the five-star feel that many guests appreciate.

While the majority of reviews reflect positively on the hotel's services and facilities, a few guests noted that the hotel did not meet their expectations of Hyatt standards, considering it average or subpar for a five-star hotel. Despite this, the general consensus suggests a high level of satisfaction with the hotel’s offerings.
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Novotel Chennai OMR

Hotel in Chennai

7.7

Good

From $59

5-Star HotelSummary of reviews related to the '5 Star' categoryNovotel Chennai OMR has garnered mixed reviews regarding its five-star rating, facilities and services. While it is listed as a five-star hotel, many guests feel it falls short of this classification, akin to a four-star property. Several reviews suggest that the hotel does not meet the expected standards of a five-star establishment, citing issues with staff behavior, maintenance and hygiene. Some guests expressed disappointment over the lack of a true five-star experience, feeling that both the service and facilities did not align with their expectations. Despite being labeled as a five-star property, the consensus points to a need for significant improvements in both service and upkeep to truly earn that distinction.
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Le Royal Meridien Chennai

Hotel in Chennai

6.9

Rated

From $94

Info Categories

5-Star Hotel

Hotel with Parking

EV charging stations

Luxury Hotel

The Park Chennai

Hotel in Chennai

6.7

Rated

From $76

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Park Chennai, despite being advertised as a five-star hotel, does not live up to the standards typically expected from such a rating. Many guests have indicated that the experience is more akin to a three-star property at best. The quality and maintenance of the facilities fall short and the rooms do not meet five-star expectations. Cleanliness is a significant concern with reports of unsanitary conditions and odd-smelling soaps and shampoos.

The service has been described as very poor for a hotel claiming five-star status with some guests experiencing rude billing practices and a lack of hypo-allergenic pillows. The food quality has also received criticism. Guests have expressed disappointment, noting that the hotel is far from the luxurious experience it claims to offer. Given these consistent issues, it may be advisable for prospective visitors to manage their expectations accordingly or consider alternative options.
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