4-Star HotelSummary of reviews related to the '4 Star' categoryEstalagem do Vale is a hotel that offers facilities to its guests with an attentive staff who is always ready to help. The hotel has a beautiful view facing the valley and clean rooms and common areas. However, some guests felt disappointed in the small size of the rooms and lack of minibars. Moreover, some felt that the services provided did not reach the expected standard for a four-star hotel. There were complaints about the lack of vegan options, uncomfortable beds and outdated sheets and uncleanliness. Some felt that the hotel did not have enough staff to offer the level of service advertised, especially during breakfast. Some guests felt that the hotel did not deserve a four-star rating, which left them feeling unsatisfied with their stay.
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