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Summary of reviewsWindsor Palace Copacabana receives widespread acclaim for its prime location and top-notch staff, making it a standout choice for visitors to the Copacabana area. The hotel is perfectly situated just a block from the famous Copacabana Beach, allowing guests to easily indulge in beach activities and enjoy nearby restaurants, bars and shops. Guests find the ease of access to public transport, including the subway, highly convenient for sightseeing. Despite being centrally located, the hotel benefits from being on a quieter street, offering both vibrancy and tranquility.
The hotel's breakfast is another major highlight, earning glowing reviews for its variety, freshness and quality. The extensive buffet consistently impresses with options ranging from fresh fruits and meats to pastries and cooked items. Guests appreciate the attentive breakfast staff and the cozy, inviting ambiance of the dining area. Although the price of breakfast and occasional repetitiveness of options receive minor criticisms, overall, the breakfast experience is highly valued.
Dining at Windsor Palace Copacabana extends beyond breakfast with its restaurant and pool bar also garnering positive feedback. Guests commend the delicious food and excellent room service, though some find the menu relatively expensive and limited. The standout service, particularly by staff like Yago, enhances the dining experience, making even special occasions memorable with thoughtful touches.
The rooms at the hotel are predominantly praised for their cleanliness, spaciousness and comfort. Many guests enjoy the beautiful views from their rooms, especially those with balconies overlooking the beach. While some reviews mention the need for updates and better sound insulation, the excellent room service and reasonable pricing help to counterbalance these shortcomings.
Cleanliness is a strong suit at Windsor Palace Copacabana with both guest rooms and common areas consistently maintained to high standards. The housekeeping staff receives frequent commendations for their diligent work, contributing to the hotel's reputation as a clean and well-kept establishment.
The staff at Windsor Palace Copacabana play a crucial role in elevating the guest experience, frequently noted for their friendliness, attentiveness and professionalism. Their multilingual capabilities and readiness to assist with any requests leave a lasting positive impression on visitors.
While the WiFi service and gym facilities leave room for improvement with the former often being described as weak and unstable and the latter as small with limited equipment, these issues are secondary to the overall positive experience.
The rooftop pool, despite being small, is a favorite feature among guests for its stunning views of Copacabana Beach. The pool area, coupled with a pleasant bar, provides a relaxing atmosphere, making it a memorable aspect of the stay.
The beach proximity is a significant advantage, allowing guests to enjoy the sandy shores and ocean views effortlessly. Compliments are extended to the hotel for providing complimentary beach towels and umbrellas, enhancing the convenience and enjoyment of beach outings.
Parking, however, presents some challenges. Guests often find the parking situation inconvenient and costly with limited spaces available and additional fees required.
In summary, Windsor Palace Copacabana excels primarily due to its strategic location, excellent staff and comprehensive breakfast offerings. While some areas, like WiFi, gym facilities and parking, could see improvements, the hotel's overall positive attributes make it a desirable choice for travelers seeking convenience, comfort and a welcoming atmosphere in Copacabana. Show more
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Categories
Hotel near Nightlife Spots
This hotel is situated in Copacabana, offering easy access to the beach and surrounding nightlife. It provides a comfortable and convenient stay for exploring the area.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Standard Double RoomThis double room offers views to Copacabana neighborhood, air conditioning and minibar.
Standard Twin RoomThis twin room offers views to Copacabana neighborhood, air conditioning and minibar.
Superior Double RoomThis double room offers views to Copacabana neighborhood, air conditioning, cable TV and minibar.
Superior Twin RoomThis twin room offers views to Copacabana neighborhood, a minibar and air conditioning
Executive Superior Double RoomThis double room offers partial views to Copacabana Beach, air conditioning and minibar
Executive Superior Twin RoomThis twin room features a pool with a view. The spacious twin room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
The location of Windsor Palace Copacabana consistently impresses guests. Positioned in the heart of Copacabana, the hotel is celebrated for being just a short stroll from the famous beach, making it ideal for beachgoers. Reviews highlight the convenience of being close to restaurants, bars and shops, ensuring that all necessities and entertainment options are easily accessible. Guests appreciate the ease of getting taxis or public transport for sightseeing with many praising its proximity to the subway and main tourist attractions.
The hotel's central location allows visitors to effortlessly explore the vibrant neighborhood with the added benefit of being situated on a quieter street, one block away from Avenida Atlântica. Despite some guests noting the area can be busy, the overall consensus emphasizes the excellent value and comfort provided by such a prime spot. Numerous reviews mention the friendly and helpful staff, contributing positively to the hotel experience. Overall, the strategic location of Windsor Palace Copacabana offers unparalleled access to the beach and local amenities, ensuring a convenient and enjoyable stay.
Breakfast
Windsor Palace Copacabana receives high praise from guests for its breakfast offerings, which contribute significantly to the positive experience at the hotel. Many guests describe the breakfast as very good, excellent and even amazing, highlighting the variety and freshness as standout features. The breakfast buffet is particularly commendable for its extensive selection, including fresh fruits, meats, cheeses, pastries and cooked items like scrambled eggs. This generous spread is repeatedly noted for its diversity and quality products, making it worth the cost for most guests.
Guests appreciate the attentiveness of the breakfast staff, who ensure the buffet is always freshly replenished and maintain a high level of cleanliness and presentation. The service is often described as polite, helpful and friendly. The ambiance of the breakfast area receives accolades for being cozy and inviting, enhancing the overall dining experience.
However, a few criticisms emerged. Some guests felt the breakfast options could become repetitive over long stays and could offer more variety, including vegan and gluten-free options. The price of breakfast is frequently mentioned as high, which might not fit every guest's budget. Despite these minor drawbacks, the breakfast at Windsor Palace Copacabana remains a highlight of the stay, offering a delicious and substantial start to the day.
Dinner
Windsor Palace Copacabana offers a noteworthy dining experience, praised for its attentive and courteous service throughout the restaurant. Many guests found the food to be delicious and the room service excellent. The hotel's restaurant and adjacent pool bar situated on a small terrace provide a charming setting, though the restaurant menu is noted as expensive and somewhat limited by some patrons. Despite this, many reviews highlighted the food as exquisite with a significant number of guests appreciating the great variety and quality of the dinners. Professionalism is a standout feature with exceptional service including fluent English-speaking staff. Celebrations such as birthdays were made special with thoughtful gifts and excellent meals.
Good food quality at reasonable prices attracted several positive mentions, though not all guests agreed with the value with some describing the evening meals as overpriced. Nonetheless, special notes were made about the great service provided by staff members like Yago, who was particularly praised for his caipirinha. Overall, the consensus highlights that while the restaurant can be seen as expensive, the excellent food and service make it a satisfying choice for many.
Rooms
The rooms at Windsor Palace Copacabana have received mixed reviews but present several notable positives. Guests commonly praised the spaciousness and cleanliness with many noting that the rooms are very comfortable and often quite large. The rooms are also equipped with essential amenities, comfortable beds and air conditioning, contributing to a pleasant stay.
A number of guests appreciated the beautiful views from their rooms, especially those with balconies offering beach landscapes. The bathrooms have also been mentioned positively for their size and the efficient hot water supply.
On the flip side, some guests pointed out that certain rooms are quite small and outdated, mentioning old furnishings and basic decor that could benefit from renovation. Noise from adjacent rooms and the street was also a drawback for a few reviewers, indicating that sound insulation might be lacking in some areas.
Despite some minor issues like occasional humidity smells and aging facilities, the cleanliness and comfort of the rooms are repeatedly highlighted. Excellent room service and reasonable pricing for room service add to the overall satisfactory experience at this hotel. While it may not be the most modern establishment, the spacious and comfortable rooms, accommodating staff and prime location seem to make Windsor Palace Copacabana a solid choice for travelers.
Beds
Windsor Palace Copacabana provides a largely positive experience when it comes to bedding with numerous guests praising the beds for being comfortable and even describing them as super comfortable. The hotel offers spacious rooms with large, often king-sized beds that many found very big and excellent. Guests frequently noted that both the beds and pillows contributed significantly to their relaxation, making for a restful stay.
However, a number of guests highlighted issues with mattress quality, describing some of the mattresses as old, worn out, too soft or uncomfortable. These issues led to some discomfort, including instances where the mattress caused back pain or you could feel the springs. While bedding in general was noted to be in good condition and clean, some guests pointed out that the bedding wasn’t very comfortable and the pillows were old and unpleasant.
Despite occasional criticisms, the overarching sentiment towards the beds at Windsor Palace Copacabana is positive with most guests enjoying a comfortable sleep, bolstered by the convenience of large and well-maintained mattresses in a cozy, spacious environment.
Cleanliness
Windsor Palace Copacabana has garnered substantial praise for its cleanliness across various guest reviews. The hotel consistently maintains a high standard of hygiene and order with multiple guests noting the spotless, well-maintained condition of their rooms. Visitors often describe the rooms as very clean, spacious and well-kept, emphasizing the impeccable housekeeping services that ensure everything is clean and orderly. The common areas of the hotel, including hallways and public restrooms, are also highlighted for their cleanliness and upkeep.
Guests frequently commend the cleaning staff for their exceptional performance. Many reviewers point out that cleanliness extends to all parts of the hotel with rooms being cleaned daily and towels replaced regularly. Some mention the property as being clean and cozy and the overall maintenance as being of high quality, contributing to a comfortable stay.
However, some reviews indicate sporadic issues, such as occasional insufficient cleaning, maintenance needs or minor neglect in certain areas like the pool. Despite these occasional drawbacks, most visitors rate the hotel’s cleanliness very highly, contributing significantly to the hotel's positive reputation in Copacabana. The overall consensus paints Windsor Palace Copacabana as a reliably clean and well-maintained choice for travelers.
Staff
The reviews for Windsor Palace Copacabana consistently highlight the outstanding quality of the hotel's staff. Across numerous accounts, guests have praised the staff for their friendliness, attentiveness and willingness to go above and beyond to ensure a pleasant stay. The reception, in particular, has been noted for its efficiency and exceptional service with many staff members proficient in English and Spanish, easing communication for international visitors.
The employees are described as extremely polite, prepared and professional, providing remarkable customer service that leaves a lasting impression on guests. Many reviews emphasize the staff's proactive approach and their readiness to assist with any requests, making travelers feel right at home from the moment they arrive.
The team is not only efficient but also incredibly welcoming and warm, consistently earning accolades for their courteous demeanor and helpfulness. Whether assisting with luggage, providing tour recommendations at check-in or ensuring swift responses to inquiries, the staff's dedication to high-quality service is evident.
Overall, the positive feedback underscores that the staff at Windsor Palace Copacabana plays a crucial role in enhancing the guest experience, making the hotel a highly recommended option for those visiting the vibrant Copacabana area.
Wi-Fi
Guests at Windsor Palace Copacabana have shared mixed experiences regarding the hotel's WiFi service. The reception area is highlighted for its perfect WiFi and some guests found the internet to be good and stable in particular spots, like the second floor. However, many reported significant issues throughout the building. The common themes in the feedback are that the WiFi is often weak, slow and unstable with frequent drops in connection. There are numerous mentions of poor signal strength and overall disappointing internet service. While a few guests found the WiFi to work well under certain conditions, the consensus indicates a need for improvement in the WiFi quality to ensure a consistent and reliable internet connection for all guests.
Gym
The gym at Windsor Palace Copacabana offers basic facilities that meet fundamental fitness needs, but there is notable room for improvement. Guests generally found the gym to be very small and somewhat minimal with limited space and outdated equipment. The facility includes 2 treadmills, 3 dumbbells and a mat, but lacks weightlifting equipment and variety in machines. Although the gym area is clean and maintained, many visitors felt that it could greatly benefit from renovations and additional equipment. Despite its limitations, the gym saw very few users, making it less crowded for those who did wish to work out. The overall sentiment suggests that while the gym is functional, it would significantly improve the guest experience if updated and expanded.
Pool
The Windsor Palace Copacabana boasts a rooftop pool that is consistently praised for its stunning and incredible views of Copacabana Beach. Despite this, numerous reviews point out that the pool is very small with some even describing it as tiny and not accurately represented in online photos. This has led to some disappointment among guests expecting a larger swimming area.
The pool area, though compact, is frequently highlighted as clean and well-maintained with a nice bar area that offers a relaxing atmosphere, especially during happy hour. The rooftop terrace itself is seen as one of the hotel's main attractions, providing a pleasant spot to unwind and take in the scenery.
However, there have been mentions of the pool being too cold to comfortably swim in with some guests suggesting it would benefit from being heated. Others noted that the pool area can get crowded, making it somewhat unaccommodating during peak times.
Overall, while the size of the pool is a common critique, the incredible views and the clean, pleasant rooftop area make it a memorable aspect of the guest experience at Windsor Palace Copacabana.
Beach
Windsor Palace Copacabana is perfectly situated for beach lovers, being just steps away from the famous Copacabana Beach. Located within a short walking distance—some reviews mention it as close as one block away—guests can easily enjoy the sandy shores and impressive ocean views without the hassle of a lengthy trek. The hotel excels in offering amenities that enhance the beach experience, including complimentary beach towels and umbrellas.
Visitors praise the views, particularly from the hotel’s rooftop terrace and pool area, where one can enjoy a lovely overview of Copacabana. For those interested in quieter stays, the rooms are spacious, quiet and many offer stunning views of the beach.
Furthermore, the hotel's close proximity to various restaurants and shops adds to the convenience for guests. Whether it’s a beach-time walk followed by happy hour or simply enjoying the sound of the waves, Windsor Palace Copacabana makes for an ideal base to fully immerse oneself in the vibrant Copacabana beachfront scene.
Parking
Travelers staying at Windsor Palace Copacabana have shared a range of experiences regarding the hotel's parking facilities. Many reviews highlight a lack of sufficient parking with some guests finding the parking situation not well addressed or managed. Guests are required to pay for parking separately and the daily cost of R$ 50.00 has been noted as a concern by several visitors, who feel that it is a high fee. Additionally, parking is not included in the room rate and there is no free parking available.
The hotel only has limited parking spaces with reports of just two spots in the garage, which has led to frustration among guests who paid for parking but could not secure a spot. Some reviews mention that the parking lot is relatively close but not owned by the hotel and can sometimes be far. Valet service is available and some found it convenient, though others had issues such as getting their car dented.
Overall, while there are some conveniences offered, the hotel's parking facilities seem to have several drawbacks, particularly regarding cost, availability and management.
Family
Windsor Palace Copacabana offers a welcoming environment for families looking for a comfortable and enjoyable stay. The hotel is highly praised for its family-friendly atmosphere and accommodating staff, who go above and beyond to ensure guests have a pleasant experience. Whether traveling with infants or toddlers, the attentive personnel provide excellent service tailored to families' needs, including assistance with babies and special gestures like bringing cakes for breakfast.
The hotel features connected rooms and balconies, enhancing the overall comfort for family stays. Parents have shared positive feedback about the hotel's ability to make family vacations enjoyable and stress-free with many pointing out the great pool as a highlight for family fun.
However, there are some noted drawbacks. Some guests pointed out the lack of common areas such as game rooms, which could limit indoor entertainment options for kids. Additionally, a few reviews mentioned that the hotel might not be the best option for families due to certain inconveniences and the loud traffic around the area.
Despite these minor issues, the majority of reviews reflect a positive experience for families, underlining Windsor Palace Copacabana as a strong choice for a family-oriented trip.
Nightlife
Windsor Palace Copacabana enjoys a prime location for those who relish vibrant nightlife and dining options. The hotel is conveniently situated within walking distance to numerous restaurants and nightlife spots, making it easy to explore the area until late. Guests frequently note the proximity to lively bars and various nightlife activities, creating a perfect setting for evening entertainment.
The neighborhood is bustling with many shops and convenient amenities like liquor stores nearby. Despite the excitement, the area maintains a balanced atmosphere described as harmonious, blending energetic venues with quieter spots.
However, potential visitors should be aware of the ambient noise that comes with staying so close to nightlife. Some guests have reported noises from nearby bars, street traffic and even sounds from adjacent rooms due to thin walls and less secure balcony doors. For those who are light sleepers, this can be a drawback. Lighter notations mention scattered garbage on corners which might affect the area's attractiveness.
Overall, Windsor Palace Copacabana offers a dynamic and convenient location ideal for those wanting to experience the local bars and restaurants firsthand, making it an excellent choice for night owls looking to immerse themselves in the local scene.
4 Star
Windsor Palace Copacabana, though marketed as a 4-star establishment, receives mixed feedback regarding its classification and offerings. Many guests feel it falls short of the four-star standard, citing an aging structure, outdated facilities and an overall quality that does not align with its rating. Some mention that the hotel resembles more of a 3-star experience rather than the luxury expected of a four-star property. There are aesthetic and structural elements described as old and giving off an old smell, leading to some disappointment given the price point.
However, the hotel does have its bright spots. There are mentions of high-end touches, such as the professional quality of the restaurant and some four-star services and reception experiences. Some guests highlight an excellent cost-benefit ratio, recommending the hotel for its overall value. Despite the criticism, a few reviews affirm it as an authentic 4-star hotel in the heart of Rio, providing a reasonable balance of cost and amenities.
On the whole, Windsor Palace Copacabana presents as an establishment with notable strengths and perceived weaknesses, leaving an impression that its star rating might be a point of contention among its visitors.
Accessible
Windsor Palace Copacabana’s accessibility receives a mixture of opinions from guests. Many reviews positively highlight that the hotel is well-located, functional and easy to reach. The accessible surroundings and accessible restaurant add to these advantageous features. Guests also appreciate the multilingual and friendly staff, who are very helpful in addressing accessibility needs.
However, some aspects need improvement. The accessibility options for wheelchairs are not optimal and the parking facilities lack inclusivity. Additionally, the elevators are sometimes unavailable and the rooftop area is not senior-friendly. Despite these areas for improvement, the hotel maintains a generally accessible environment with dedicated staff to assist guests with disabilities.
Outdoor Pool
The rooftop pool at Windsor Palace Copacabana is a notable feature of the hotel garnering significant attention from guests. Though the pool is small, its cleanliness and beautiful views of Copacabana Beach make it a delightful spot for relaxation. The rooftop's breathtaking and sensational views provide an idyllic backdrop for lounging at the pool deck. Guests often highlight the pool area as a perfect way to end the day, coupled with a well-received bar area that enhances the overall experience. However, it is important to note that the pool is not heated and can be too cold to fully enjoy at times, even under the sun. Despite its size and temperature drawbacks, the pool’s spectacular setting and the overall ambiance of the rooftop area make it a valued amenity for those staying at the Windsor Palace Copacabana.
Yes, Windsor Palace Copacabana has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Windsor Palace Copacabana.
No, Windsor Palace Copacabana doesn't allow dogs.
Yes, parking facilities are available at Windsor Palace Copacabana.