Mercure Hotel Aachen Am Dom
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Summary of reviewsMercure Hotel Aachen Am Dom is highly regarded for its prime location in the heart of Aachen. Guests frequently praise the hotel for its central and walkable proximity to key attractions such as the historic old town, the cathedral and the Christmas market. The location also provides easy access to numerous restaurants, shops and cultural landmarks, making it a perfect base for sightseeing. Despite its central position, the hotel maintains a quiet atmosphere, contributing to a pleasant stay. Accessibility to public transport and parking facilities further enhances the convenience for visitors.
The breakfast service at Mercure Hotel Aachen Am Dom receives positive feedback. Guests commend the wide variety and quality of the breakfast buffet, describing it as rich, delicious and extensive. Staff members are noted for being friendly and attentive. However, some guests feel the cost of the breakfast is quite high and that the breakfast room can be cramped and noisy at times.
While the hotel lacks its own restaurant or bar, guests find numerous dining options within a short walking distance. Some have enjoyed pleasant dining experiences at the hotel restaurant, although it is considered pricey.
Rooms at the hotel are generally seen as spacious, clean and comfortable with many offering stunning views of the city. Guests appreciate the large windows and modern furnishings. However, there are occasional complaints about room sizes varying, outdated furniture and issues with air conditioning and heating systems. Noise levels can be a concern for rooms facing the main street.
Cleanliness is a standout feature of the hotel with rooms and bathrooms consistently described as immaculate. The staff’s efforts in maintaining the hotel’s hygiene are frequently praised, further contributing to the welcoming atmosphere.
The staff at Mercure Hotel Aachen Am Dom are highlighted as one of the hotel’s greatest assets, providing helpful, friendly and efficient service. Guests appreciate the personalized service, especially from specific staff members, which enhances their overall experience.
Wi-Fi connectivity receives mixed reviews; while some guests find it stable and fast, others encounter poor bandwidth and unstable connections. The nightlife around the hotel is vibrant but may lead to high noise levels at night, particularly on weekends.
Beds are generally comfortable, though opinions vary on the firmness and size. Some guests face discomfort due to smaller and firmer beds and there are suggestions for additional pillows.
The hotel effectively meets the expectations of its three-star rating with a good blend of quality service and affordability. The modern, clean rooms, central location and friendly staff create a welcoming environment. Despite some minor flaws, Mercure Hotel Aachen Am Dom remains a solid choice for both leisure and business travelers seeking an affordable and comfortable city stay.
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The breakfast service at Mercure Hotel Aachen Am Dom receives positive feedback. Guests commend the wide variety and quality of the breakfast buffet, describing it as rich, delicious and extensive. Staff members are noted for being friendly and attentive. However, some guests feel the cost of the breakfast is quite high and that the breakfast room can be cramped and noisy at times.
While the hotel lacks its own restaurant or bar, guests find numerous dining options within a short walking distance. Some have enjoyed pleasant dining experiences at the hotel restaurant, although it is considered pricey.
Rooms at the hotel are generally seen as spacious, clean and comfortable with many offering stunning views of the city. Guests appreciate the large windows and modern furnishings. However, there are occasional complaints about room sizes varying, outdated furniture and issues with air conditioning and heating systems. Noise levels can be a concern for rooms facing the main street.
Cleanliness is a standout feature of the hotel with rooms and bathrooms consistently described as immaculate. The staff’s efforts in maintaining the hotel’s hygiene are frequently praised, further contributing to the welcoming atmosphere.
The staff at Mercure Hotel Aachen Am Dom are highlighted as one of the hotel’s greatest assets, providing helpful, friendly and efficient service. Guests appreciate the personalized service, especially from specific staff members, which enhances their overall experience.
Wi-Fi connectivity receives mixed reviews; while some guests find it stable and fast, others encounter poor bandwidth and unstable connections. The nightlife around the hotel is vibrant but may lead to high noise levels at night, particularly on weekends.
Beds are generally comfortable, though opinions vary on the firmness and size. Some guests face discomfort due to smaller and firmer beds and there are suggestions for additional pillows.
The hotel effectively meets the expectations of its three-star rating with a good blend of quality service and affordability. The modern, clean rooms, central location and friendly staff create a welcoming environment. Despite some minor flaws, Mercure Hotel Aachen Am Dom remains a solid choice for both leisure and business travelers seeking an affordable and comfortable city stay.
Dog Friendly Hotel
This hotel stands out as a welcoming haven for dog owners and their pets. The hotel provides thoughtful amenities such as dog beds, food bowls, and a bag of cookies for the canine guests, ensuring that pets feel as pampered as their owners. Upon arrival, dogs receive special attention, contributing to the overall friendly atmosphere of the hotel.
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Mercure Hotel Aachen Am Dom boasts an enviable location that places guests right in the heart of Aachen. Many reviews praise the hotel's central, walkable proximity to the city's key attractions, including the historic old town, the cathedral and the Christmas market. Visitors highlight the convenience of accessing a plethora of restaurants, shops and cultural landmarks within minutes on foot. The location is described as particularly advantageous for those arriving by train with a short walk connecting the hotel to the main station.
The hotel's situation on the edge of the pedestrian zone ensures easy navigation through Aachen’s vibrant streets while maintaining a surprisingly quiet atmosphere. This positioning makes Mercure an ideal base for sightseeing and exploring both the historical and modern facets of the city. Guests enjoy stunning views from their rooms, often overlooking iconic sites such as the Elisenbrunnen.
Furthermore, the central location garners appreciation for its accessibility to parking facilities, making it convenient for those traveling by car. This convenience extends to the availability of public transport options nearby, ensuring that visitors can effortlessly explore beyond the immediate vicinity.
In summary, Mercure Hotel Aachen Am Dom provides a perfect blend of centrality and convenience, making it an excellent choice for both short-term visitors and those looking to delve deeper into the historical and cultural layers of Aachen.
The breakfast at Mercure Hotel Aachen Am Dom generally receives positive feedback from guests. Many reviews highlight the breakfast as being good with a rich and varied buffet that offers plenty of choices. Descriptions such as extensive, superb and delicious are frequently used with some guests even branding it as excellent or phenomenal. The breakfast is praised for its wide selection, including fresh and well-presented options. The staff are also noted for being friendly and attentive.
However, there are criticisms as well. Several reviews point out that the breakfast is quite expensive with comments suggesting that €21-23 per person is considered too high and some guests noting the value does not match the price. There are also mentions of the breakfast room being cramped and noisy, which detracts from the overall experience. In a few cases, guests found the variety lacking or the food not meeting their expectations, especially given the cost.
Despite these criticisms, the overall consensus is that the breakfast is good to very good with many guests appreciating the extensive and diverse selection available. For those willing to overlook the higher price, the breakfast at Mercure Hotel Aachen Am Dom seems to provide a satisfying start to the day.
Mercure Hotel Aachen Am Dom offers a pleasant stay with a good price-performance ratio, but it does have some limitations regarding dining options. Notably, the hotel does not have a restaurant or bar, leaving guests without an onsite venue to enjoy an evening drink or meal. Although the breakfast room is available, it has been described as rather uncomfortable. This lack of facilities means that guests will need to explore the surrounding area for dining options, where there are good restaurants within a convenient 500-meter radius. Despite this absence, those who had dinner at the hotel restaurant found the experience lovely, although some noted that the restaurant was not affordable.
The rooms at Mercure Hotel Aachen Am Dom gather a mixed but generally positive reception. Guests frequently highlight the spaciousness, cleanliness and the comfort of the rooms. Many point out that rooms are pleasantly large and often mention they are efficiently equipped with essential amenities. Rooms on higher floors often offer stunning city views, including sights of the cathedral and town hall, which guests appreciate. Modern furnishings and large windows that bring in ample light enhance the room experience for many visitors.
However, some reviews mention that the room sizes can vary significantly with some finding them surprisingly small. There are also frequent mentions of outdated furniture and fixtures with several guests noting that the air conditioning and heating systems are not up to modern standards. Issues like small pillows, a lack of a refrigerator and minimal storage spaces have been points of contention for some. Noise levels can be an issue, particularly for rooms facing the main street or the shopping street.
In terms of hygiene, the majority of the reviews laud the cleanliness of the rooms; however, a few guests have noted instances where cleanliness was below standard. Comfort-wise, the rooms are generally seen as adequate for city trips, but some guests found the beds too hard or the rooms too warm.
Despite the occasional hiccups, many guests find the rooms functional and adequate for a short stay in Aachen, supported by a central location that enhances the overall stay experience.
The overall consensus from guest reviews of 'Mercure Hotel Aachen Am Dom' indicates that the beds are generally comfortable but come with some mixed opinions. Many guests found the beds to be very comfortable with praises for the good selection of bedding and pillows. The mattresses were often described as good or great with some even being labeled as superb. Cleanliness and comfort were consistently mentioned and several guests had no trouble getting a good night's sleep.
However, there were recurring complaints about some beds being either too soft or too hard, leading to discomfort for some guests. Issues with bed size were also highlighted with remarks about beds being too small or narrow, which was particularly inconvenient in double rooms. Some guests noted that the bedding was too thick or that the duvets were bulky, which could affect comfort levels. The need for more pillows was another point of feedback, as was the occasional comment on the beds being too tight due to room size constraints.
In summary, while the majority of guests enjoyed a comfortable experience with the beds at Mercure Hotel Aachen Am Dom, there are areas for improvement regarding mattress firmness and bed sizes to cater to different preferences and ensure a more universally comfortable stay.
Mercure Hotel Aachen Am Dom stands out for its commendable cleanliness and friendly atmosphere. Guest reviews consistently highlight the pristine condition of the rooms, which are noted to be both very clean and well-maintained. The hotel staff, praised for their friendliness and efficiency, ensure that rooms are tidied daily, contributing to a neat and welcoming environment. Cleanliness extends to all areas, including bathrooms, which are often described as bright and immaculate. Despite occasional feedback regarding superficial cleaning issues and suggestions for updates, the general consensus affirms that the hotel's cleanliness standards are high. The well-kept rooms, combined with a central location, make Mercure Hotel Aachen Am Dom a reliable choice for a pleasant and tidy stay.
Reviews of the Mercure Hotel Aachen Am Dom highlight the exceptional performance of the hotel's staff. Across various comments, guests consistently note that the staff is very helpful, super friendly and attentive. The reception team receives particular praise for their warmth and efficiency, contributing to a pleasant check-in experience. Specific mentions of certain staff members, like Gedeon, underline the personalized service that makes guests feel valued and remembered on repeat visits.
The hotel's personnel are described as accommodating, polite and professional, ensuring guests' stays are seamless and enjoyable. Staff are frequently commended for their courteous and friendly demeanor with multiple references to their readiness to assist and their ability to respond promptly to inquiries.
While the majority of reviews commend the friendliness and helpfulness of the staff, occasional mentions of less-than-ideal interactions suggest that experiences can vary. However, these instances are few and seem to be exceptions among predominantly positive feedback.
In summary, the staff at the Mercure Hotel Aachen Am Dom is recognized as one of the hotel’s greatest assets, consistently delivering welcoming and efficient service that greatly enhances the guest experience.
The Wi-Fi experience at the Mercure Hotel Aachen Am Dom has received a mix of reviews from its guests. There have been highlights with some guests reporting stable and fast WLAN, as well as noting the availability of free Wi-Fi. However, several other guests have encountered issues ranging from poor bandwidth and unstable connections, especially in the reception area, to complete inability to access the network on different devices. There were also remarks about the need for more information regarding Wi-Fi access and instances where the connection was either slow or entirely unreachable. Despite some guests appreciating the complimentary Wi-Fi, others voiced concerns about the connectivity not being adequate for their needs.
The nightlife around the Mercure Hotel Aachen Am Dom is quite vibrant and offers a variety of clubs within walking distance, making it convenient for those looking to explore the lively evening scene. However, potential guests should be aware of the high noise levels at night, especially on weekends. Many reviews mention loud music from nearby clubs, the Flamingo discotheque and noise from the street, including drunk patrons, emergency sirens and general city commotion disrupting sleep. Rooms facing the main street seem to experience the most noise issues. If seeking a restful night, it may be wise to consider these factors when booking a stay.
Located in the heart of Aachen, the Mercure Hotel Aachen Am Dom strikes a balance between quality service and affordability, living up to and even exceeding its three-star rating. The hotel boasts large, modern and exceptionally clean rooms that come equipped with complimentary drinks, a safe and a kettle for coffee, providing guests with a comfortable stay. The beds have been noted for their comfort, adding to the overall positive experience.
The friendly and accommodating staff enhance the welcoming atmosphere, even showing hospitality towards guests traveling with pets. Guests have praised the expansive breakfast buffet, though some feel the price could be adjusted for better value. The hotel's central location is frequently highlighted as a major benefit, making it a great base for exploring the city.
While there are diverse opinions about whether the hotel should be rated three or four stars, the consensus is that it delivers a decent quality of service and facilities for a three-star rating. The price-performance ratio is considered reasonable, offering good value for money. Overall, Mercure Hotel Aachen Am Dom meets, if not surpasses, expectations for a standard Mercure hotel, making it a good choice for an affordable and comfortable city stay.
Mercure Hotel Aachen Am Dom is praised for its suitability for business travelers with well-maintained business amenities and specific meeting rooms available. It offers a good balance of essentials, making it ideal for short business stays. Conference rooms come equipped with connection panels for beamers and other media, although some guests found the conference space somewhat basic. The check-in process is efficient, ensuring no long waits for room keys or invoices. While there is no large lobby area for group discussions with colleagues, the hotel still meets the core needs of business visitors. Minor flaws were noted by conference guests, but overall, it serves as a solid choice for those on business trips.
Mercure Hotel Aachen Am Dom receives high praise for its accessibility features and convenient location, making it a favored choice among travelers, especially those with disabilities or mobility issues. The hotel's strong points include its proximity to public transportation with city and local transport options readily available right outside the door. The hotel enjoys a prime position in the center of Aachen, adding to its appeal.
Guests highlight the accessibility of rooms and public areas, including accessible cooking areas and lockers for day storage of luggage. The facilities are described as handicapped friendly with good access throughout the property, making it a suitable option for elderly travelers. Additionally, the hotel is conveniently accessible from the Netherlands and fits well within the Euregion works, accommodating international visitors.
However, there are some notable areas for improvement. The bathroom accessibility via stairs poses challenges for older guests and some reviews mention limited parking options for loading and unloading, which could be inconvenient for those with mobility devices or substantial luggage. While storage options for suitcases are somewhat restricted, particularly for early arrivals, the overall accessibility and central location of the hotel continue to stand out as significant advantages.
Mercure Hotel Aachen Am Dom stands out as a welcoming haven for dog owners and their pets. The hotel provides thoughtful amenities such as dog beds, food bowls and a bag of cookies for the canine guests, ensuring that pets feel as pampered as their owners. Upon arrival, dogs receive special attention, contributing to the overall friendly atmosphere of the hotel.
The pet-friendly policies are evident, as dogs are allowed to stay in the rooms with their owners and the hotel provides essential information, including vet addresses and recommendations for nearby dog-friendly meadows, complete with a map. The staff's friendliness extends to their treatment of pets, making it a comfortable environment for all.
For those traveling with larger dogs such as Labradors or smaller breeds like Maltese, the hotel's amenities cater to various needs. However, it is noteworthy that there is a fee of €15 per night for bringing along a dog, which some might find expensive. Despite this, the thoughtful touches and the pet-friendly ambiance make Mercure Hotel Aachen Am Dom a good choice for travelers accompanied by their furry friends.
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Location
The hotel's situation on the edge of the pedestrian zone ensures easy navigation through Aachen’s vibrant streets while maintaining a surprisingly quiet atmosphere. This positioning makes Mercure an ideal base for sightseeing and exploring both the historical and modern facets of the city. Guests enjoy stunning views from their rooms, often overlooking iconic sites such as the Elisenbrunnen.
Furthermore, the central location garners appreciation for its accessibility to parking facilities, making it convenient for those traveling by car. This convenience extends to the availability of public transport options nearby, ensuring that visitors can effortlessly explore beyond the immediate vicinity.
In summary, Mercure Hotel Aachen Am Dom provides a perfect blend of centrality and convenience, making it an excellent choice for both short-term visitors and those looking to delve deeper into the historical and cultural layers of Aachen.
Breakfast
However, there are criticisms as well. Several reviews point out that the breakfast is quite expensive with comments suggesting that €21-23 per person is considered too high and some guests noting the value does not match the price. There are also mentions of the breakfast room being cramped and noisy, which detracts from the overall experience. In a few cases, guests found the variety lacking or the food not meeting their expectations, especially given the cost.
Despite these criticisms, the overall consensus is that the breakfast is good to very good with many guests appreciating the extensive and diverse selection available. For those willing to overlook the higher price, the breakfast at Mercure Hotel Aachen Am Dom seems to provide a satisfying start to the day.
Dinner
Rooms
However, some reviews mention that the room sizes can vary significantly with some finding them surprisingly small. There are also frequent mentions of outdated furniture and fixtures with several guests noting that the air conditioning and heating systems are not up to modern standards. Issues like small pillows, a lack of a refrigerator and minimal storage spaces have been points of contention for some. Noise levels can be an issue, particularly for rooms facing the main street or the shopping street.
In terms of hygiene, the majority of the reviews laud the cleanliness of the rooms; however, a few guests have noted instances where cleanliness was below standard. Comfort-wise, the rooms are generally seen as adequate for city trips, but some guests found the beds too hard or the rooms too warm.
Despite the occasional hiccups, many guests find the rooms functional and adequate for a short stay in Aachen, supported by a central location that enhances the overall stay experience.
Beds
However, there were recurring complaints about some beds being either too soft or too hard, leading to discomfort for some guests. Issues with bed size were also highlighted with remarks about beds being too small or narrow, which was particularly inconvenient in double rooms. Some guests noted that the bedding was too thick or that the duvets were bulky, which could affect comfort levels. The need for more pillows was another point of feedback, as was the occasional comment on the beds being too tight due to room size constraints.
In summary, while the majority of guests enjoyed a comfortable experience with the beds at Mercure Hotel Aachen Am Dom, there are areas for improvement regarding mattress firmness and bed sizes to cater to different preferences and ensure a more universally comfortable stay.
Cleanliness
Staff
The hotel's personnel are described as accommodating, polite and professional, ensuring guests' stays are seamless and enjoyable. Staff are frequently commended for their courteous and friendly demeanor with multiple references to their readiness to assist and their ability to respond promptly to inquiries.
While the majority of reviews commend the friendliness and helpfulness of the staff, occasional mentions of less-than-ideal interactions suggest that experiences can vary. However, these instances are few and seem to be exceptions among predominantly positive feedback.
In summary, the staff at the Mercure Hotel Aachen Am Dom is recognized as one of the hotel’s greatest assets, consistently delivering welcoming and efficient service that greatly enhances the guest experience.
Wi-Fi
Nightlife
3 Star
The friendly and accommodating staff enhance the welcoming atmosphere, even showing hospitality towards guests traveling with pets. Guests have praised the expansive breakfast buffet, though some feel the price could be adjusted for better value. The hotel's central location is frequently highlighted as a major benefit, making it a great base for exploring the city.
While there are diverse opinions about whether the hotel should be rated three or four stars, the consensus is that it delivers a decent quality of service and facilities for a three-star rating. The price-performance ratio is considered reasonable, offering good value for money. Overall, Mercure Hotel Aachen Am Dom meets, if not surpasses, expectations for a standard Mercure hotel, making it a good choice for an affordable and comfortable city stay.
Business
Accessible
Guests highlight the accessibility of rooms and public areas, including accessible cooking areas and lockers for day storage of luggage. The facilities are described as handicapped friendly with good access throughout the property, making it a suitable option for elderly travelers. Additionally, the hotel is conveniently accessible from the Netherlands and fits well within the Euregion works, accommodating international visitors.
However, there are some notable areas for improvement. The bathroom accessibility via stairs poses challenges for older guests and some reviews mention limited parking options for loading and unloading, which could be inconvenient for those with mobility devices or substantial luggage. While storage options for suitcases are somewhat restricted, particularly for early arrivals, the overall accessibility and central location of the hotel continue to stand out as significant advantages.
Dog Friendly
The pet-friendly policies are evident, as dogs are allowed to stay in the rooms with their owners and the hotel provides essential information, including vet addresses and recommendations for nearby dog-friendly meadows, complete with a map. The staff's friendliness extends to their treatment of pets, making it a comfortable environment for all.
For those traveling with larger dogs such as Labradors or smaller breeds like Maltese, the hotel's amenities cater to various needs. However, it is noteworthy that there is a fee of €15 per night for bringing along a dog, which some might find expensive. Despite this, the thoughtful touches and the pet-friendly ambiance make Mercure Hotel Aachen Am Dom a good choice for travelers accompanied by their furry friends.
No, Mercure Hotel Aachen Am Dom doesn't have any pool.
No, a spa isn't available at Mercure Hotel Aachen Am Dom.
Yes, Mercure Hotel Aachen Am Dom welcomes dogs.
No, parking facilities aren't available at Mercure Hotel Aachen Am Dom.
No, Mercure Hotel Aachen Am Dom doesn't have a gym.
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