Abu Dhabi24.42949000,
54.43725600,
31st Street, Between Muroor Road And Airport Road(Show on Map)
8.3
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Abu Dhabi by IHG, offers a convenient and strategic location between the airport and downtown, making it accessible for travelers while maintaining proximity to key landmarks such as the Sheikh Zayed Grand Mosque and the convention center. The hotel is situated in a peaceful area, adding to its relaxing atmosphere. Although some guests find it slightly distant from shopping malls and central attractions, the excellent public transportation and ample parking ensure guests can explore Abu Dhabi with ease. The tranquil ambiance, combined with cleanliness and excellent staff service, leaves a lasting positive impression.
The hotel's breakfast receives strong accolades for its high quality and variety, pleasing a broad range of tastes. Guests particularly enjoy specialties like the strawberry danishes and hearty portions. However, there are some criticisms regarding the price and variety, especially for vegetarian options. The dinner offerings, featuring a sports bar, sushi restaurant and burger joint, generally impress guests, while room service is highly appreciated. Some guests feel evening meal options could be expanded, particularly for special diets.
Rooms at the hotel are praised for their cleanliness, spaciousness and comfortable amenities, including large bathrooms and effective housekeeping. Nonetheless, a few guests note the need for maintenance and updates, as some furnishings are seen as dated. The security feature of access card-controlled lifts adds to guests' sense of safety.
Cleanliness is a significant highlight with the housekeeping staff lauded for maintaining a consistently clean and comfortable environment. While minor issues like outdated towels and occasional room cleanliness lapses are mentioned, the hotel overall is deemed very clean and peaceful.
The staff at Holiday Inn Abu Dhabi are highly commended for their friendliness, professionalism and efficiency. Key staff members receive special mentions for their exceptional hospitality, contributing significantly to guests' positive experiences. A very welcoming and accommodating atmosphere is a hallmark of this hotel.
Wi-Fi services receive mixed reviews with some guests finding the connection excellent, while others experience slow and unstable signals, indicating room for improvement in consistency and speed.
The gym is well-equipped and appreciated for its variety, though it is relatively small and charges apply, which some guests find off-putting. The pool, while clean and heated, is small and can become crowded with occasional cleanliness issues and limited towel availability.
Parking options are generally praised for their convenience and adequate availability, though the spaces can be narrow and become crowded at night. The absence of valet services and car wash facilities is noted.
Family guests find the hotel accommodating with spacious rooms and amenities tailored for children, such as baby beds, enhancing comfort and safety during their stay.
In summary, Holiday Inn Abu Dhabi by IHG, offers a strategically located, clean and well-serviced environment with excellent staff, making it suited for both business and leisure travelers despite minor drawbacks in some areas. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
An electric vehicle charging point is available for guests at the Holiday Inn Abu Dhabi by IHG.
4-Star Hotel
The hotel is well-situated between Muroor Road and Airport Road. It provides comfortable accommodations. The hotel is known for its reliable service.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Standard King Room with City View - Non-Smoking30 sqm city view room with high speed internet,LED TV with Satellite channels,tea coffee making facility,mini bar,business table,kettle,iron board,safety box,direct access to guest floors from security controlled parking and Interconnecting rooms are available subject to availability.
Premium Room - Non-Smoking40 sqm corner room away from lift with city view,LED TV with satellite channels,2 sofa chairs,room facility include capsule coffee machine, high speed internet,drink voucher,business center services and complementary late checkout will be subject to availability.
Standard King Room with City View - SmokingThe rooftop pool and hot tub are the special features of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Twin Room - Non-SmokingThe rooftop pool and hot tub are the standout features of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Standard King Room - SmokingThis double room's standout features are the rooftop pool and hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Standard Twin Room - SmokingThis twin room's standout features are the rooftop pool and hot tub. Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
standard Twin Room with City View - Non-SmokingThe rooftop pool and hot tub are the standout features of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Premium Room with City View - Non-SmokingThe rooftop pool and hot tub are the standout features of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
One-Bedroom Suite - Non-SmokingThe rooftop pool and hot tub are the standout features of this suite. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Standard King RoomGuests will have a special experience as this double room provides a rooftop pool and a hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Premium RoomThis double room's standout features are the rooftop pool and hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Holiday Inn Abu Dhabi by IHG, is strategically located between the airport and downtown, making it easily accessible for travelers. Visitors appreciate its proximity to notable landmarks such as the Sheikh Zayed Grand Mosque and the convention center, positioning it well for business and leisure purposes. Additionally, its closeness to the US Embassy and several services like grocery stores, restaurants and medical centers adds to its convenience.
The hotel is in a peaceful area, contributing to a relaxing atmosphere, although some guests find it a bit far from central attractions and shopping malls. However, the convenient access to public transportation and main roads ensures that guests can reach various parts of Abu Dhabi with ease. Guests also highlighted the ample parking availability and the quiet ambiance of the location.
Despite being described by some as off or in the middle of nowhere, the hotel's location is still favored for its tranquility and accessibility. For those renting a car, it provides a perfect base to explore Abu Dhabi freely. The blend of a good location, cleanliness and excellent staff service often leaves a positive impression on the guests.
The Holiday Inn Abu Dhabi effectively caters to different needs, whether it's a quick city visit, business at the convention center or a peaceful stay near key sights like the Grand Mosque.
Breakfast
At the Holiday Inn Abu Dhabi by IHG, guests have varied impressions about the breakfast buffet. Many rave about the exceptional quality, describing it as magnificent, tasty, delicious and splendid. The breakfast is praised for its wide variety of dishes, catering to different tastes with a broad selection of products. Guests appreciate that there is something for everyone and they especially mention enjoying the yummy strawberry danishes, hearty portions and accommodating staff.
Several reviews highlight the breakfast's great value and richness, asserting that it offers good options and is well-stocked. The breakfast buffet stands out with its diverse and sumptuous choices, making mornings pleasant for many guests. There are also positive notes about the quiet ambiance and the fact that breakfast and location together create a satisfying experience.
However, there are a few criticisms as well. Some guests found the breakfast too simple and in need of more variety, particularly for vegetarian options. The price of breakfast also drew criticism with a few finding it expensive relative to the offerings. Additionally, there were occasional issues with food quality and service, such as items not being available or broken during room service breakfast and concerns about the freshness of certain items like the orange juice.
Overall, the breakfast at Holiday Inn Abu Dhabi receives strong praise for its delicious and varied options, although there are some suggestions for improvement in variety and price.
Dinner
Holiday Inn Abu Dhabi offers a vibrant dining scene with several restaurant options. Guests can choose between a bustling sports bar, a sushi restaurant and a burger joint that operates more like a lively pub with drinks and loud music. The restaurant manager consistently receives praise for being attentive and cheerful, enhancing the dining experience for many visitors.
The food quality generally impresses diners with numerous reviews highlighting its deliciousness. The breakfast, in particular, stands out with some guests claiming it is the best they have ever had. The Sushi Man restaurant also garners positive feedback for its excellent offerings.
Room service is another strong point with guests enjoying the convenience and taste of options like the garlic fried rice and traditional club sandwiches. For those dining in-house, the Stok Burger restaurant emerges as a favorite among patrons.
However, opinions on dinner choices are mixed. While some found the evening meals to be exceptional, others felt that the options, especially for vegetarians, were limited and below the standard set by the breakfast experience. The buffet dinner also received varied reviews with mentions of a lack of variety and quality.
Despite some negative aspects, including high prices and limited options for certain dietary preferences, the overall consensus is that the Holiday Inn Abu Dhabi's restaurants offer a generally satisfying dining experience with good service and tasty food.
Rooms
The rooms at Holiday Inn Abu Dhabi by IHG, generally receive positive feedback for their cleanliness and spaciousness. Many guests find the rooms to be comfortable with large, well-equipped bathrooms and ample amenities. The beds are typically comfortable, contributing to a good night's sleep in a quiet and peaceful environment.
Despite these positive aspects, several reviews mention that the hotel and its furniture are showing signs of age with some areas in need of maintenance and renovation. This includes old furniture, a dated AC system and carpets that are not always clean. While the room sizes are favorable, some guests find the lighting to be inadequate and the overall condition of the rooms to appear somewhat shabby.
The housekeeping service is frequently praised for its efficiency and politeness, ensuring that rooms are consistently clean and well-maintained. However, isolated incidents of rooms not being clean upon check-in and issues like unpleasant smells and insects have been reported.
The hotel’s access card system for lifts adds a layer of security appreciated by guests and the location receives favorable comments. Overall, while the rooms are seen as a good value for money, enhancement in maintenance and updates to furniture and fixtures would significantly improve the guest experience.
Beds
At the Holiday Inn Abu Dhabi by IHG, guests overwhelmingly praise the comfort of the beds. Many describe them as exceedingly comfortable, spacious and conducive to a good night's sleep with particular nods to the soft pillows and well-equipped bathrooms enhancing the comfort levels. Guests often highlight the large size of the beds, noting them as cozy retreats after a long day. The king-sized beds, in particular, receive specific commendation for their comfort and ample space.
However, not all feedback is uniformly positive. Some guests have found issues with the bed sizes, especially when shared among families and a few have pointed out specific discomforts such as overly soft pillows, small single beds or mattresses that are either too consuming or not sufficiently supportive. Additionally, occasional mentions of unpleasant smells from bed sheets were noted.
Despite these varied experiences, the overall sentiment leans strongly towards a positive and restful sleep experience, marked by the hotel's attention to providing comfortable bedding and a supportive sleep environment.
Cleanliness
Holiday Inn Abu Dhabi by IHG, receives praise for its high standard of cleanliness with many guests noting that both the hotel and rooms are consistently clean and modern. The housekeeping staff are commended for their efficiency and thoroughness, contributing to a very clean and comfortable atmosphere throughout the premises. Despite some negative mentions of old towels, stained carpets and occasional lapses in room cleanliness, the majority of reviews highlight a very clean environment, clean amenities and well-kept spaces. Guests frequently describe the hotel as peaceful and relaxing with clean and comfortable rooms, making it a highly recommended spot in terms of cleanliness and overall value for money. The staff are often described as friendly, helpful and attentive, further enhancing the positive experience. Though there are some criticisms about certain areas like the breakfast seating and pool, overall, the cleanliness and service quality at Holiday Inn Abu Dhabi stand out as strong points.
Staff
The Holiday Inn Abu Dhabi by IHG, receives consistent praise for its exemplary staff. Guests frequently highlight the team's friendliness, helpfulness and professionalism. Many reviewers noted the staff's efficient and effective service with check-in processes described as fast and organized. Staff members, such as Awais, Mahammed, Ruhul, Bob and Khaled, are often commended for their exceptional hospitality and personal touches, like remembering special events and providing warm welcomes.
The receptionists, including Jennica, Negi, Joy, Mary Ann, Romeo, Jyoti and Rose Ann, are particularly highlighted for their helpfulness and polite demeanor. Housekeeping and room service also receive positive mentions for their quick and attentive response. Even guests traveling with children appreciated the supportive staff.
A few reviews mention minor incidents, such as issues with WiFi that were quickly resolved, but these are overshadowed by the overall positive sentiment. The hotel’s facilities, such as gym and pool, are complimented, though some guests had reservations about breakfast quality and pool size.
Overall, the staff at Holiday Inn Abu Dhabi are seen as a core strength of the hotel, fostering a welcoming and accommodating environment that leaves guests feeling valued and well cared for.
Wi-Fi
Guest reviews of the Holiday Inn Abu Dhabi by IHG, reveal mixed feedback regarding the hotel's Wi-Fi services. On the positive side, some guests mentioned that the Internet connection was excellent, quick and very fast and stable. There were also remarks about good Wi-Fi coverage and free Wi-Fi being available. The Wi-Fi was described as working perfectly by a few guests.
However, a significant number of reviews highlighted areas for improvement. Several guests found the Wi-Fi to be slow, weak and not stable. Some even described it as very weak or crappy, noting that the connection did not work well inside their rooms. Instances of weak and intermittent Wi-Fi were reported with one guest mentioning that a technician intervention did not resolve the issue. Others found the Wi-Fi to be merely okay but felt it needed a faster speed. Overall, while there are positive aspects regarding the Wi-Fi, there is a clear indication that the service may be inconsistent and might require enhancements to meet all guests' expectations.
Gym
The gym at Holiday Inn Abu Dhabi by IHG, garners praise for being well-equipped and allowing guests to maintain their fitness routines. Guests appreciate the variety of facilities available, including a sauna and pool, which add to the overall fitness experience. However, it's important to note that the gym is relatively small and the hotel charges a fee for access, which has been a point of contention for some guests. Additionally, there is no free Wi-Fi with the gym passes and sanitizing tools are not always available. Despite these drawbacks, the gym is considered top-notch by many, making it a functional option for those looking to stay active during their stay.
Pool
The pool at Holiday Inn Abu Dhabi by IHG, has a mix of feedback. While many guests appreciate that the pool is heated and describe it as nice and clean, the primary criticism is its small size. Several reviews mention that the rooftop pool can accommodate only about 10 people, making it a limited space, especially when children are present. Some guests were dissatisfied with the cleanliness of the pool, noting a smell and occasional unclean conditions. The pool facilities, which include a nearby gym and sauna, are well-regarded and the presence of a vigilant lifeguard is a positive aspect. However, the pool area closes relatively early at 8 pm and there have been complaints about a lack of towels and having to wait for them. Overall, while the pool offers a pleasant experience with good arrangements, its size and occasional cleanliness issues could be a drawback for some visitors.
Parking
Holiday Inn Abu Dhabi by IHG, offers a variety of parking options that guests generally find advantageous. Free underground parking is a highlight, praised for its easy access and convenience. The large basement parking spaces are a plus, allowing for a seamless parking experience. Besides, ample parking availability is often noted by guests, making it easy to find a spot.
However, some reviews mention that the parking area can get crowded, particularly at night and the spaces may be insufficient and narrow for larger vehicles. Despite the crowded nature at times, the clean and peaceful ambiance of the parking area adds to its appeal.
Guests miss the presence of valet services and car wash facilities, although the lack of automatic parking doors and occasional inconvenience in access have been pointed out. Nevertheless, the hotel's location and the provision of free parking enhance the overall value, making it a favorable spot for those traveling by car.
Additional benefits, such as proximity and direct connection to the hotel, as well as widely spaced lots, contribute to the positive feedback regarding the parking facilities. In summary, the hotel's parking situation, while having room for improvement, largely satisfies guest needs with its convenience and accessibility.
Family
Holiday Inn Abu Dhabi by IHG, stands out as an excellent choice for families traveling with children. Numerous guests have praised the comfortable and spacious rooms, which can accommodate families of various sizes. The family-friendly ambience is further emphasized with amenities such as baby beds and blankets, which provide added comfort for families with young children.
Families benefit greatly from the child-safe environment and accessible family amenities. The rooftop pool has been mentioned frequently with some noting that the pool area, while small, is a great spot for family enjoyment. Despite occasional crowding, the overall consensus is that the pool is a relaxed and enjoyable feature for both parents and kids.
Breakfast at the hotel receives mixed reviews; it is highlighted as good though somewhat limited. Nonetheless, options like porridge and yogurt for children are available, ensuring that younger guests have something to enjoy.
The staff's friendly nature contributes positively to the family-friendly atmosphere, making stays more pleasant and hassle-free. The hotel’s proximity to the beach adds another layer of convenience, providing easy access to outdoor activities for families who wish to explore beyond the hotel premises.
However, some areas could use improvement, such as preparing rooms adequately when families book multiple rooms and considering children in reservation processes. Despite these minor issues, the general feedback is overwhelmingly positive, making Holiday Inn Abu Dhabi a highly recommended option for families seeking a comfortable and accommodating stay.
4 Star
Holiday Inn Abu Dhabi, part of the IHG Hotels chain, garners praise as a commendable four-star establishment. Guests appreciate its alignment with its star rating, highlighting its cleanliness, reliability and professional service. The comfort standard meets expectations with well-maintained rooms and excellent thermal insulation. The breakfast experience stands out positively, complemented by the attentive and meticulous hospitality, particularly from staff members like Abhishek at the bar and Sristi from the Sushi restaurant. The hotel is recommended for both city visitors and business travelers. However, some feel that the service provided does not justify the prices compared to other hotels in the same category.
Business
Holiday Inn Abu Dhabi by IHG, is highly rated among business travelers for its cleanliness, modern facilities and supportive staff. The hotel is well-equipped, making it suitable for business trips and meetings with many guests specifically mentioning its utility for business needs. The central location offers easy access to nearby business and dining options, which adds to its convenience. The professionalism of the staff, from their friendly demeanor to their prompt response times, ensures a comfortable and efficient stay for professionals. Positioned in the Grand Mosque area, it also presents a great solution for holding business events. Many reviews recommend the hotel for its suitability and excellence in accommodating business travelers.
Romantic
The Holiday Inn Abu Dhabi by IHG, is an idyllic destination for a romantic getaway. Guests have highlighted the romantic ambiance that pervades the property, creating a serene and intimate atmosphere perfect for couples. The beautiful rooms and pool area contribute significantly to the overall romantic setting, offering a visually appealing and relaxing environment.
The hotel also features excellent spa facilities, adding another layer of luxury and relaxation to the experience. This combination of amenities makes it an ideal destination for a romantic night or date with thoughtful arrangements and a quiet, romantic vibe enhancing the atmosphere.
Whether celebrating an anniversary, planning a special date, or simply looking to enjoy a romantic retreat, this hotel offers everything needed to create lasting memories. The consistent emphasis on a romantic atmosphere ensures that guests leave with a truly special experience.
Yes, Holiday Inn Abu Dhabi by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Holiday Inn Abu Dhabi by IHG.
No, Holiday Inn Abu Dhabi by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Abu Dhabi by IHG.