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Banyan Tree Cabo Marques

Acapulco , Boulevard Cabo Marques (Show on Map)

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Summary of reviewsBanyan Tree Cabo Marques is a luxurious and exclusive hotel with mesmerizing views of Acapulco bay and the Mexican jungle. It's a perfect destination for families or couples looking for a relaxing and private getaway. The hotel's exceptional service, friendly staff and superb food have made it a popular honeymoon destination. The breakfast is highly recommended by guests, although some have raised concerns about the quality and high cost of dinner. The private villas with their own pools are comfortable and luxurious, although there have been some complaints about maintenance issues. Overall, the hotel is seen as a magnificent discovery in Acapulco, providing an unforgettable 5-star experience with beautiful private pools and great amenities. The staff is described as attentive and extraordinary, catering to guests' every need. The hotel's cleanliness is well-maintained, although some reviews note a lack of maintenance in common areas. The only downside mentioned is the high cost with some guests suggesting the hotel could improve its products and services. Despite this, Banyan Tree Cabo Marques is recommended for anyone looking for a little piece of heaven on earth.
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Boutique-style Hotel

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

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Romantic Hotel

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Infinity Pool Heated Pool Panoramic View Pool Private Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

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5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

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Hotel with Heated Pool

Room Types

About Banyan Tree Cabo Marques

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Guest Reviews

Location

Banyan Tree Cabo Marques boasts an exclusive and private location, perfect for families or couples looking for a relaxing getaway. The property offers luxury accommodations with mesmerizing views of Acapulco bay and the Mexican jungle, making it feel like Bali in Mexico. The stunning location and exceptional service have made it a popular honeymoon destination. Guests have raved about the magical views, as well as the private villas with their own pools. Although the hotel is a little far from restaurants and the city, it's worth the half-hour taxi ride to experience the majestic location. The bay views from the rooms and pools are exceptional and guests have described the hotel as a paradise on earth. The clean beach nearby is a bonus and guests have truly appreciated the friendly staff.

Breakfast

Travellers staying at Banyan Tree Cabo Marques can look forward to a great breakfast experience at the hotel. Reviews say that the breakfast is very good with generous portions that are well-seasoned. Guests also report that the breakfast is varied and delicious and worth the cost. However, some reviews mention delays in service and others note that the food at other hotel restaurants is not as good as the Thai restaurant. Overall, it seems that the breakfast at Banyan Tree Cabo Marques is a standout feature of the hotel's dining options.

Dinner

The dinner options at Banyan Tree Cabo Marques received mixed reviews from guests. While some found the food at the hotel's own restaurants, particularly Saffron and La Nao, to be delicious and of excellent quality, others found it to be basic and not worth the high prices. There were complaints about the limited options and high cost of food, particularly in comparison to other similar hotels or good restaurants found in Acapulco. Some also raised concerns about the presentation and originality of menus and some even experienced problems with the accuracy and standardization of the dishes. However, there were also positive comments about the excellent and abundant food, friendly staff and impressive views from the dining areas. Overall, while the quality of the dinner at Banyan Tree Cabo Marques varied, guests seemed to agree that the prices were too high and the hotel should work on providing a better gastronomic experience worthy of its luxurious setting.

Rooms

Banyan Tree Cabo Marques offers luxurious and private villas with stunning views of the sea or the bay from the windows and decks. The air-conditioned villas come with private pools and are well-located to provide privacy. The staff is friendly and attentive. Guests can enjoy a unique experience in the luxury tree houses or villas with panoramic views of the bay. However, some guests have reported maintenance issues in some of the rooms, such as worn bathrooms and furniture, missing tiles in the pool and squeaky beds. Despite some room issues, guests appreciate the concept of the villa and the privacy it provides. The location is excellent, but some guests have reported a lack of maintenance in common areas. The hotel is perfect for a private vacation with family or pets. The hotel is located in a natural and protected park. Guests love the amenities and the views that the villas offer, but some suggest that the villas need a facelift. The hotel can improve by increasing the frequency of cleaning and maintenance of the rooms.

Beds

The beds in Banyan Tree Cabo Marques have had mixed reviews from guests. While some had issues with bites under the blankets and poorly made beds, others found the villas to be very comfortable. The quality of the sheets and pillows were praised by a few guests. However, there were also complaints about pillowcases being worn and stained. One guest found gum stuck to their bed, which was a concern for hygiene during COVID-19. Despite these negatives, many guests enjoyed the comfortable beds and quiet nights, while others reported that the beds were very noisy. Overall, the quality of the beds at Banyan Tree Cabo Marques was mixed.

Cleanliness

The Banyan Tree Cabo Marques offers an amazing and beautiful experience with clean and elegant rooms. Guests appreciate the attention to detail in maintaining the cleanliness of the facilities, which is especially important during the pandemic. Some guests did note a lack of maintenance, such as stained bedding and neglected common areas, but overall, the hotel was considered clean. However, a few negative comments mentioned issues such as a bad smell in the bathroom, a gum stuck to the bed and mosquitos in the palapa. Despite these concerns, the hotel's cleanliness received positive reviews from most guests.

Staff

If you're someone who values top-notch service, then Banyan Tree Cabo Marques is the perfect destination for you. The staff at this luxury resort is praised time and again by guests, who describe them as efficient, friendly and extraordinary. Moreover, guests say that the staff's attentiveness to their needs is unparalleled, making it easy for you to relax and have a truly enjoyable vacation. This resort offers not only luxury but also culture and spectacular landscapes. The restaurants are superb, offering great food along with exceptional service by the staff. Although a few negative reviews commented on the lack of staff to attend to their needs, overall, the guests raved about the staff being one of the most exceptional assets of this property, providing excellent, timely and kind service. The personalized attention was also praised along with their flexibility towards guests' requests. Some guests even reported having medical issues and the staff immediately assisted them, which was a relief. Overall, the staff's hospitality at Banyan Tree Cabo Marques is unmatched, ensuring that your stay is memorable in every way possible.

Pool

The Banyan Tree Cabo Marques is a luxurious hotel with breathtaking views of the Pacific ocean. Guests raved about the pool options, which include heated private pools, infinity pools and the main outdoor pool with its spectacular view. The staff received high praise for their attentiveness with special mention given to Rogelio, in charge of the pool area. The hotel's restaurants were also highly recommended. For those looking to relax in private, the hotel's private villas with their own pools were a hit. However, some reviewers noted the presence of mosquitoes on the hotel grounds. Despite some minor issues with pool temperatures and maintenance, the Banyan Tree Cabo Marques is considered a top-tier hotel and an unbeatable destination for families or couples seeking an unforgettable getaway.

5 Star

Banyan Tree Cabo Marques is the perfect place for a luxury getaway, offering mesmerizing views and exceptional service. Guests rave about the wonderful facilities and services available, including the superb food and always perfect staff. This is not just another 5-star hotel - it's something special with a unique combination of luxury, culture and landscapes. The hotel is a true paradise and a heavenly experience with 100% recommended services. Guests also praise the hotel's excellence in celebrating special events, such as birthdays. Overall, Banyan Tree Cabo Marques is an exceptional recommendation for anyone looking for a little piece of heaven on earth. While some guests have mentioned that the hotel may lack in some areas for its 5-star status and could improve its products and services for demanding customers, the hotel is still seen as a magnificent discovery in Acapulco.

Private Pool

Experience ultimate luxury and privacy at Banyan Tree Cabo Marques with their beautiful private villas that come equipped with private pools. Marvel at the panoramic views of the bay while taking a dip in the comfort of your own pool. Friendly staff are at hand to attend to your every need, ensuring you have a seamless and enjoyable stay. Guests rave about the comfort of their villa, complete with all the necessary amenities to make your stay as relaxing as possible. Families also appreciate the added bonus of having their own pool, which was a hit with the kids. While one guest encountered an issue with the temperature of their private pool, overall, the private pools are highly recommended and undoubtedly a highlight of any stay at Banyan Tree Cabo Marques.

Luxury

Experience the ultimate luxury at Banyan Tree Cabo Marques, where culture, landscapes and exceptional service come together to make your stay unforgettable. This incredible hotel boasts the BEST property in an extraordinary location. Stay in luxury tree houses for a 5-star experience like no other - this is not just another retreat hotel, Banyan Tree Cabo Marques is something truly special. Although some have said that it doesn't live up to its high level, most agree that this is a top hotel where you feel pampered and spoiled with Asian luxury. Every villa is equipped with the best amenities and the resort as a whole is exceptional. The panoramic view, private heated pool and beautiful villa finishes will make you feel like you're in paradise. The hotel offers great service and various excellent restaurants. You can spend your vacation with your family without worry, even during these times of COVID-19. However, some guests felt that for the price (between USD 700-1000 per night), they should have been welcomed with more thoughtful gestures like fruit or flowers in the villa. Nonetheless, the luxurious and beautiful villas will make you feel pampered and special at Banyan Tree Cabo Marques.

Yes, Banyan Tree Cabo Marques has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Banyan Tree Cabo Marques.

Yes, Banyan Tree Cabo Marques welcomes dogs.

Yes, parking facilities are available at Banyan Tree Cabo Marques.

Yes, Banyan Tree Cabo Marques has a gym.

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