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Hayes Hotel, Addis Ababa

Addis Ababa , Mickey Leland Street 22, On The Road To Signal, 400 Meters From Lex Plaza (Show on Map)

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Summary of reviewsHayes Hotel in Addis Ababa enjoys a strong reputation among guests for its central location, excellent service, and high-quality accommodations. Situated conveniently near key areas and the airport, the hotel offers easy access while providing a quieter stay compared to the city's busier parts. Despite occasional difficulty in navigation and the surrounding area's characterization as less affluent, the location remains a convenient hub for exploring Addis.

The hotel excels in its dining experiences, with dinners praised for quality and room service meeting standards that guests appreciate. The breakfast buffet offers an appealing blend of Ethiopian and international dishes, complemented by friendly service, though there is room for improvement in variety and temperature of the offerings.

Accommodations at Hayes Hotel are highly rated, with guests enjoying spacious, clean, and modern rooms. Amenities such as soundproof rooms, plush furnishings, and charming balconies with city views create a comfortable and stylish atmosphere. The hotel's commitment to cleanliness contributes to the pristine environment, enhancing the overall guest experience.

Staff at Hayes Hotel are consistently highlighted for their professionalism, friendliness, and exceptional service, contributing significantly to a memorable visit. The welcoming atmosphere and attention to guest satisfaction make it stand out. While WiFi service is generally adequate, some guests experience connectivity issues in rooms, though it remains sufficient for most needs.

Overall, the combination of comfort, cleanliness, and attentive service at Hayes Hotel ensures a pleasant stay, making it a reliable choice for travelers visiting Addis Ababa.
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Hotel with Parking

Hayes Hotel offers free private parking on site, and reservation is not needed. Free self parking and valet parking are available.

4-Star Hotel

This hotel offers breakfast options and has received good reviews. It is located on Mickey Leland Street, near Lex Plaza.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Room Types

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony with city views, this double room also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a balcony with city views, this double room also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Suite This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room features soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

Guest Reviews

Location

Hayes Hotel in Addis Ababa offers a central location that proves quite convenient for travelers, especially given its proximity to the airport. It's well placed near the stadium and offers easy access to an array of shops, providing a taste of the local hustle and bustle. Despite the advantageous positioning, the area surrounding the hotel is noted for being a bit run-down and densely populated, which may pose some initial challenges for navigation. Some travelers describe the neighborhood as sketchy and even dodgy, with a mix of shacks characteristic of less affluent areas. Nevertheless, the location of the hotel remains fairly central, promising a quieter stay compared to other bustling areas in Addis. While some guests noted difficulties in finding the hotel due to road construction, others found it both cost-effective and convenient for exploring the city.

Breakfast

Hayes Hotel in Addis Ababa offers a breakfast experience that has garnered mixed reviews. There's a consensus among guests that the buffet presents a good variety, combining traditional Ethiopian dishes alongside more international fare. The breakfast features a delightful blend, including fresh fruits, juices, coffee, and pastries, and often incorporates delicious local flavors, making it a standout for many. The inclusion of an omelette station appears to be a crowd favorite, enhancing the overall experience.

For those who appreciate diversity, the extensive selection of dishes seems to cater well to varied tastes. The buffet style allows for guests to enjoy plentiful servings, praising its tasteful combinations. Moreover, the breakfast service is complemented by good attention and friendly staff, contributing positively to the dining atmosphere.

However, some guests have indicated areas for improvement. The adequacy of the international options has been questioned, with suggestions for enhancing the standard breakfast items. Temperature issues with the buffet have been noted by those expecting warmer dishes. Additionally, while the generosity in choices is generally appreciated, a few patrons felt that the selection could sometimes fall short of expectations. Overall, Hayes Hotel delivers a solid breakfast experience, but there remains space for refinement to fully satisfy all guest preferences.

Dinner

Hayes Hotel in Addis Ababa impresses with its dinner offerings, consistently praised for its excellent and good food. Guests find the dining experience commendable, describing the meals as great, with room service dinner meeting satisfactory standards. The hotel restaurant extends its service to both lunch and dinner, offering guests decent menu options at competitive prices, contributing positively to the overall dining experience. However, there is feedback suggesting that expanding the menu to include more variety, such as pizzas and chicken burgers, would further enhance the dining choices available. Overall, the hotel's dinner is appreciated for its quality, though there is room for improvement in terms of menu diversity.

Rooms

Hayes Hotel in Addis Ababa earns high praise from its guests for the impressive quality of its accommodations. The rooms are consistently described as spacious, clean, and modern, offering a comfortable stay with well-maintained, high-quality facilities. Guests appreciate the stylish and comfortable furnishings, often mentioning the plush and posh amenities. The hotel rooms are well-equipped, bright, and soundproof, providing a peaceful retreat. Many rooms come with charming balconies that offer beautiful views of the city, adding a special touch to the experience. The apartments are particularly noted for their ample space, complete with two bathrooms, two bedrooms, and a spacious living area with a kitchen. The modern touches throughout, including state-of-the-art technology and luxurious bathrooms, ensure a pleasant stay. Visitors also highlight the helpful and friendly staff, contributing to a welcoming atmosphere. Overall, the clean and organized rooms provide a perfect blend of comfort and style, making Hayes Hotel a reliable choice for travelers seeking a seamless hotel experience in Addis Ababa.

Beds

Hayes Hotel in Addis Ababa receives high praise for its bedding from guests. The beds are consistently described as comfortable, with great mattresses contributing to an overall pleasant sleep experience. Guests frequently mention the beds as being super comfy, which seems to be a standout feature of their stay. Rooms are not only spacious but also equipped with beds noted for their comfort, enhancing the overall sense of relaxation. Although the pillows occasionally fall short of guests' comfort expectations, the beds themselves are said to be extremely comfortable, thereby ensuring a restful night.

Cleanliness

Hayes Hotel in Addis Ababa is consistently praised for its high standards of cleanliness, which contribute to a pleasant and comfortable stay for guests. The hotel scores highly for its impeccable cleanliness, with reviews frequently highlighting the neat and modern appearance of both the rooms and communal areas. Guests are impressed by the pristine environment, indicating a strong commitment from the hotel to maintain this standard. The facility itself is described as relatively new, ensuring that beds and equipment are in excellent condition. Beyond the spotless appearance, the hotel is appreciated for its good value for money and spacious accommodations, offering both comfort and modern amenities. The friendly and attentive staff contribute to the overall experience, being noted not only for their warm hospitality but also for their dedication to hygiene and safety, which further enhances the welcoming atmosphere of this well-maintained property. Overall, Hayes Hotel's cleanliness and service make it a prime choice for visitors seeking a tidy, comfortable, and pleasant stay in Addis Ababa.

Staff

Hayes Hotel in Addis Ababa has earned glowing reviews for its outstanding staff, becoming a standout feature of the guest experience. The team is frequently described as helpful, friendly, and accommodating, consistently providing excellent service. Their ability to communicate well, especially in English, enhances the comfort of international visitors. Guests have noted the staff's professionalism, kindness, and readiness to assist with a smile, creating an atmosphere that feels welcoming and warm. The hospitality offered by the team is frequently highlighted, with commendations for their exceptional attentiveness and educational assistance. Overall, the staff at Hayes Hotel contributes significantly to making a stay memorable and enjoyable, thanks to their service-oriented approach and commitment to guest satisfaction.

Wi-Fi

Hayes Hotel in Addis Ababa generally offers a satisfactory WiFi experience to its guests, balancing out any inconsistencies with some notably positive moments. While some reviews mention that the WiFi is decent and effective, with instances where it's even described as excellent and fast, others indicate that the service could improve, especially in rooms where the connection seems weaker. Despite occasional slowdowns and downtime, the free access earns appreciation from those who find it good enough to work efficiently. Overall, the WiFi at Hayes Hotel may not be perfect but serves its purpose for most guests.

No, Hayes Hotel, Addis Ababa doesn't have any pool.

No, a spa isn't available at Hayes Hotel, Addis Ababa.

No, Hayes Hotel, Addis Ababa doesn't allow dogs.

Yes, parking facilities are available at Hayes Hotel, Addis Ababa.

No, Hayes Hotel, Addis Ababa doesn't have a gym.

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