4-Star HotelSummary of reviews related to the '4 Star' categoryDoubleTree Suites by Hilton Hotel Philadelphia West offers a mix of experiences based on guest reviews. The hotel's decor and additional design accents such as pillars are frequently highlighted, contributing significantly to its aesthetic appeal. The comprehensive continental breakfast and the principle that the guest is king stand out as major positive aspects, ensuring a satisfying culinary start to the day. Additionally, its central and convenient location is beneficial for shopping enthusiasts and business travelers, marking it as a great business hotel.
The indoor pool receives positive remarks, indicating it is a well-maintained and enjoyable amenity. Despite these positives, reviews also mention that the hotel facilities show signs of age and wear and some minor maintenance issues are apparent. This is somewhat at odds with expectations for a four-star hotel. Moreover, several reviews note the rooms could benefit from updates, especially considering the high price point. Overall, while the decor and service can provide a lovely stay, there is room for improvement in terms of maintenance and value for money.
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