The Richmond Hotel - Adelaide

Adelaide -34.92270300, 138.60421200 , 128 Rundle Mall (Show on Map)
8.2
Very Good


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Summary of reviewsThe Richmond Hotel - Adelaide stands out primarily for its unbeatable central location in Adelaide's CBD, offering guests convenience and easy access to a wide array of shops, restaurants and cultural attractions. The hotel's prime spot on Rundle Mall makes it an ideal base for both leisure and business travelers with close proximity to major sites, universities and public transport hubs. This pedestrian zone also ensures a relatively peaceful environment despite its bustling surroundings.

Guests consistently praise the spacious and comfortable rooms, complemented by the attentive and friendly staff, who notably enhance the overall experience. Excellent reviews highlight the cleanliness and ample amenities of the rooms with many featuring separate living areas, balconies and large smart TVs. Although some decor elements are considered outdated and minor cleanliness issues occasionally arise, the general sentiment is overwhelmingly positive.

Dining at the hotel garners high praise, especially for the quality and variety offered at the onsite restaurant and bar. Menu items such as steaks, crispy Asian salads and cold beer receive special mentions. Despite this, the limited operating hours and occasional unavailability due to private functions are noted shortcomings. Breakfast options are convenient, though the absence of a traditional service is seen as a missed opportunity.

Guests appreciate the comfort of the beds, describing them as highly comfortable with perfect pillows, contributing to a restful sleep. While some variations in mattress firmness receive mixed feedback, the overall consensus points towards comfort.

WiFi reliability and parking present areas with mixed reviews. Although some guests enjoy a smooth internet experience, others experience intermittent connection issues. Parking, while generally convenient and affordable, occasionally poses challenges due to initial locating difficulties and unclear instructions.

The vibrant nightlife surrounding the hotel is another highlight with numerous dining and entertainment options within walking distance. However, the lively environment may result in some noise, which could affect light sleepers.

In summary, The Richmond Hotel - Adelaide offers a well-rounded, commendable experience with its excellent location, comfortable accommodations and friendly service, making it a highly recommended choice for visitors to Adelaide.
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Hotel near Nightlife Spots
Located on Rundle Mall, Hotel Richmond Adelaide provides a central location close to the East End's dining and bar scene. Its proximity to various entertainment options makes it suitable for those looking to experience Adelaide's nightlife.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

Room Types
Executive Suite This spacious, beautifully furnished suite features a separate living and dining area. The Executive Suites feature a 50-inch Smart TV with Netflix. Please note that the price is based on 2 guests using the double bed only. There is an additional AUD $35 charge per night if the extra bed is used (see Hotel Policies). Please note that the extra bed is a day bed. If you want to use this bed, please inform Hotel Richmond in advance, using the contact details found on the booking confirmation to request this.

Studio King Room This large, open-plan room features contemporary furnishings, a dining table and a private bathroom with a bath. Please note that the price is based on 2 guests using the king bed only. There is an additional AUD $35 charge per night if the extra bed is used (see Hotel Policies). If you want to use this bed, please inform Hotel Richmond in advance, using the contact details found on the booking confirmation to request this.

Standard King Room This large, open-plan room features modern furnishings, a flat-screen TV and a private bathroom.

Deluxe Suite This deluxe suite has a separate lounge/living area to the bedroom with a balcony overlooking Rundle Mall. The room includes free WiFi. The Deluxe Suites feature a 50-inch Smart TV with Netflix.

Family Studio The spacious family room features air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

Guest Reviews
8.2
Very Good
Location
The Richmond Hotel - Adelaide boasts an exceptional location that places guests right in the heart of Adelaide's CBD. The hotel's central position on Rundle Mall makes it incredibly convenient for accessing a multitude of shops, restaurants and cultural attractions. Guests highlight the ease of walking to nearby museums, art galleries, the botanic gardens and public transportation, making it a perfect base for exploring the city.

The location proves ideal for both leisure and business travelers with many praising its proximity to major downtown sites, universities and public transport hubs, including bus stops for the airport. The hotel’s position in the pedestrian zone offers a peaceful environment despite being in a bustling area.

Visitors frequently note the benefit of having numerous dining and shopping options right at their doorstep. The proximity to pubs, bars and a variety of food outlets ensures that guests have plenty of choices for meals and entertainment. Additionally, guests appreciate the spacious and comfortable rooms, as well as the friendly and helpful staff who enhance the overall experience.

In summary, The Richmond Hotel - Adelaide provides an unbeatable location with excellent access to all that Adelaide has to offer, making it a highly recommended choice for anyone seeking convenience and comfort in the city center.

Breakfast
At The Richmond Hotel - Adelaide, guests won't find an in-house breakfast service, which some reviewers see as a missed opportunity given the hotel's otherwise high standards. However, guests do appreciate the packaged breakfast options available for purchase at reception, which provide a convenient alternative for those who prefer to dine in their rooms. The immediate vicinity of the hotel offers a variety of food options, making it easy for guests to find satisfying breakfast choices nearby. Overall, while the absence of a traditional breakfast service is noted, the hotel compensates with convenient alternatives and the vibrant local dining scene.

Dinner
The Richmond Hotel - Adelaide features a restaurant and bar that have earned high praise from guests. Visitors were extremely impressed with the quality of the food and the variety of drink options, including some highly recommended steaks, a range of drinks on tap and a selection of cocktails. The crispy Asian salad and cold beer were particularly highlighted as delightful menu items.

Having the convenience of an onsite restaurant added to the overall experience with many guests appreciating the fabulous offerings and the amazing bar staff. The meals were often described as superb and reasonably priced, contributing to an enjoyable dining experience within the comfort of the hotel.

However, there are some noted drawbacks regarding the restaurant's operation hours. Guests expressed disappointment over the early closing times, especially on Sunday evenings and the inconsistency in availability due to private functions. Additionally, there were mentions of the restaurant not fully supporting the guests’ needs, which could be an area for improvement.

Overall, diners praised the food quality and service while suggesting extended hours and more consistent availability to further enhance the dining experience at The Richmond Hotel - Adelaide.

Rooms
The Richmond Hotel - Adelaide in Adelaide offers guests an impressive experience with its exceptionally spacious and well-appointed rooms. Many visitors found the rooms to be unexpectedly large, often comparing them to suites with separate living and dining areas and enormous bathrooms. Accommodations often include thoughtful details like balconies with fantastic views over Rundle Mall, proper tables and chairs for dining, large smart TVs and ample storage space.

Cleanliness and comfort are consistently praised with guests noting that the rooms are spotless, cozy and equipped with all necessary amenities for a pleasant stay. The hotel’s central location adds to the convenience, making it an ideal choice for families and solo travelers alike.

Despite some mentions of the decor being a bit outdated and minor issues like dim lighting, worn furniture or the occasional noisy event, the overall sentiment remains overwhelmingly positive. The spaciousness and quality of the rooms, combined with attentive service from the staff, make Hotel Richmond a highly recommended option for anyone visiting the area.

Beds
At The Richmond Hotel - Adelaide, guests frequently praise the comfort of the beds, describing them as very comfortable, super comfy and fabulous with perfect pillows. The king-size beds are particularly noted for their size and comfort with one guest calling it the largest king bed ever. Many reviewers mention a good night's sleep, attributing it to the comfy beds and pillows, which did not aggravate their back issues.

However, some reviewers noted inconsistencies, such as mattresses needing replacement and the pillows having an unpleasant smell. Opinions on mattress firmness varied with some finding the beds too soft or too hard. Despite these occasional negatives, the overall sentiment leans towards a positive experience with comfortable and inviting beds, making it a highlight of their stay at the hotel.

Cleanliness
The Richmond Hotel - Adelaide stands out for its impressive cleanliness, consistently praised by guests. Rooms are repeatedly described as very clean, spotless and tidy. Housekeeping does a notable job in ensuring rooms are well-maintained with many reviews highlighting the exceptional job in keeping the spaces clean, comfortable and functional.

Despite some areas being outdated, such as the bathrooms, they are often still found to be clean or fairly clean. Large and spacious rooms add an extra level of comfort, though some attention to general updates and repairs could enhance the overall experience. A few critiques were noted, particularly regarding bathroom cleanliness with some guests pointing out mold in the grout and grime on vents, as well as the need for better cleaning in some aspects, especially carpets and windows.

The majority of feedback reflects a positive view of the housekeeping efforts, affirming that the accommodations are mostly clean and comfortable. Overall, Hotel Richmond provides good value for cleanliness, making it a welcoming stay for travelers.

Staff
The staff at The Richmond Hotel - Adelaide receive consistently high praise from guests. They are frequently described as very friendly, helpful and accommodating. Several reviews highlight specific staff members with Michelle at the front desk often mentioned for her exceptional service, friendliness and efficiency. Guests appreciate the warm and welcoming atmosphere created by the reception team, who are noted for their proactive and courteous service. The team is acknowledged for their excellent communication and smooth handling of check-in processes, including after hours. Overall, the staff's exceptional dedication and customer service leave a lasting positive impression on visitors, contributing significantly to a pleasant stay at the hotel.

Wi-Fi
The WiFi experience at The Richmond Hotel - Adelaide presents a mix of reviews. Some guests reported that the internet connection was good and performed well. However, there were numerous complaints about unsteady and slow connections with some guests experiencing frequent dropouts and an inability to access WiFi in their rooms. Additionally, the afterhours support number was mentioned as being difficult to reach. While some found the WiFi to be satisfactory, reliability issues seem to be a common concern among visitors.

Parking
The Richmond Hotel - Adelaide offers several parking options with some guests noting secure, low-cost and nearby parking garages as a significant advantage. Additionally, arrangements with local parking services like Wilson's are often praised for their convenience. Despite these positives, several guests report difficulties, such as the initial challenge in locating the hotel entrance and understanding the parking instructions. Some also mention confusion over where to park, costly fees even with discounts and issues with parking tickets not working upon checkout. Although the multi-storey car park is just a short walk away, it can pose a challenge for those with a lot of luggage or who are unfamiliar with the area. Friendly and helpful front desk staff often assist with parking logistics, making the overall experience smoother for many guests.

Nightlife
The Richmond Hotel - Adelaide is ideally situated for those looking to immerse themselves in Adelaide's vibrant nightlife. The hotel is surrounded by a plethora of dining and entertainment options including markets, restaurants, bars and a cinema. For jazz enthusiasts, there's a charming jazz lounge nearby that offers a cozy atmosphere. With its central location, guests will find themselves at the heart of the city's bustling social scene, particularly on Friday and Saturday nights when the area is at its liveliest.

However, visitors should be prepared for the energetic atmosphere that comes with such a prime location. The proximity to pubs, bars and a disco means that late-night noise from revellers can be expected. The surrounding mall area can be particularly noisy due to various street activities and cleaning operations that take place even during the early hours of the morning. For those who prefer a quiet night’s sleep, it might be advisable to take this into consideration.

Overall, Hotel Richmond provides easy access to Adelaide’s bustling nightlife, making it an ideal choice for those who thrive in lively environments and enjoy being close to the action.

4 Star
The Richmond Hotel - Adelaide earns high marks as a four-star hotel, especially noted for its excellent location and good value for money. Guests find it a romantic spot with a boutique feel, making it an attractive choice for couples. The facilities are highlighted as beautiful, creating a pleasant experience for those who stay.

Despite the overall positive feedback, some areas like breakfast have been flagged as needing improvement to fully meet four-star standards. Additionally, the bar and dining areas were often closed, which was a disappointment for some expecting standard hotel service hours. Noise from the mall, including nighttime works and drain cleaning, also detracted from the experience for a few guests.

Nevertheless, most visitors praise the hotel for being very clean and offering reasonable to great value. The location is frequently described as fantastic, adding to the hotel’s appeal. While not completely top-notch, the hotel exceeds expectations for many, presenting a solid option for those looking for a four-star stay in a vibrant area.


No, The Richmond Hotel - Adelaide doesn't have any pool.

No, a spa isn't available at The Richmond Hotel - Adelaide.

No, The Richmond Hotel - Adelaide doesn't allow dogs.

Yes, parking facilities are available at The Richmond Hotel - Adelaide.

No, The Richmond Hotel - Adelaide doesn't have a gym.

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