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Summary of reviewsThe Terrace Hotel Adelaide is well-regarded for its exceptional location with guests frequently noting its convenience and picturesque surroundings. Situated opposite a charming park and within walking distance to the CBD, the hotel offers stunning city and parkland views. The proximity to public transport, including a free tram, enhances ease of access to city attractions, markets and beaches. Its central yet serene atmosphere makes it an ideal spot for leisure and business travelers.
Breakfast at the hotel receives mostly favorable feedback with guests appreciating the delicious and varied offerings. The breakfast staff are commended for their friendliness and prompt service, though some find the buffet overpriced and occasionally lackluster. Dinner experiences are mixed; when the restaurant is open, the food quality and ambiance are praised, but its limited operating hours and menu options can be frustrating.
The rooms at The Terrace Hotel Adelaide are spacious, clean and comfortable, often featuring balconies with delightful views. Modern amenities like pod coffee makers and large TVs enhance the stay. Although the decor might feel dated to some, the overall cleanliness and comfort, particularly of the beds, receive high marks.
Cleanliness is generally maintained at a high standard, though a few guests have noted areas needing improvement. Most reviews highlight spotless rooms and well-maintained facilities.
The staff is a standout feature, often described as friendly, helpful and accommodating. Positive interactions are the norm, contributing significantly to the hotel's welcoming atmosphere. Minor issues with inattentiveness are rarities.
Wi-Fi consistently appears as an area needing improvement with many guests finding the connectivity unstable and unreliable. However, the availability of free internet access is a plus.
Families find the hotel particularly accommodating due to its proximity to playgrounds and green spaces. The large family rooms and attentive housekeeping are also praised. Some improvements could be made in terms of child safety measures and accessibility.
The comfortable beds are frequently highlighted, contributing to an overall restful stay. Despite occasional mixed opinions on firmness, most guests are pleased with their sleeping arrangements.
Officially a four-star hotel, The Terrace Hotel Adelaide offers modern amenities, a luxurious feel and great value for money. Guests appreciate its cleanliness, helpful staff and overall comfort, making it a favored choice for budget-conscious travelers seeking quality accommodation.
For business travelers, the hotel offers a central location, comfortable rooms with good workspaces and efficient service. While Wi-Fi reliability and gym access require attention, the overall convenience and value make it a solid choice for professional stays.
In summary, The Terrace Hotel Adelaide is celebrated for its prime location, friendly staff, comfortable and clean rooms and family-friendly environment. Minor areas for improvement exist but do not overshadow the hotel's strengths in providing a practical and enjoyable stay in Adelaide. Show more
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Hotel near Golf Courses
Situated on the southern fringe of Adelaide CBD, offering access to southern routes and connectivity to major roads for reaching golf courses in the wider Adelaide area, including the western suburbs.
Accessible Hotel
The Terrace Hotel Adelaide offers wheelchair access, with accessible rooms available upon request that include a shower. The hotel features a lift, lever door handles, and a well-lit path to the entrance. Its business centre, lounge, registration desk, and restaurant are also wheelchair accessible.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
4-Star Hotel
Room Types
Executive King RoomThis room features a flat-screen TV, a private balcony with views and free newspaper.
Executive SuiteThis spa suite offers fantastic views of Adelaide Hills and a separate living room from the bedroom.
Standard Queen RoomThis double room has a balcony and electric kettle.
Standard Twin RoomThis twin room features a balcony and electric kettle.
Family RoomA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this quadruple room. The unit offers 3 beds.
Guest Reviews
7.9
Good
Location
The Terrace Hotel Adelaide enjoys a favorable reputation for its prime location, as guests frequently highlight its convenience and picturesque surroundings. Situated opposite a beautiful park, the hotel offers stunning views over the city and the Southern Parklands. The quiet atmosphere provides a serene escape from urban hustle, while still being within walking distance to the CBD. Guests appreciate the hotel's proximity to public transport, including a nearby free tram that facilitates easy access to various city attractions, the central market, Glenelg beach and Rundle Mall.
In addition to tranquil green spaces, the hotel's location is praised for its accessibility to key amenities. It is conveniently close to eateries, cafés and restaurants, making it a great spot for both leisure travelers and those with specific appointments such as hospital visits. Ample on-site and nearby parking further enhances the convenience for guests with cars.
Overall, reviews consistently applaud The Terrace Hotel Adelaide for its excellent location, central yet peaceful ambiance and ease of access to transportation and local attractions, making it a pleasant and practical choice for visitors to the city.
Breakfast
Guests at The Terrace Hotel Adelaide have mixed feelings about the breakfast offerings. Overall, there are several positive notes highlighting the breakfast experience. Many guests appreciate the good value, describing the breakfast as delicious, tasty and amazing. The generous portions and quality of food were frequently mentioned with some guests particularly enjoying the granola, banana bread and variety of options available. Customer service also received praise with breakfast staff being noted for their friendliness and helpfulness, making the best lattes and providing prompt service.
However, some guests found the breakfast underwhelming and overpriced with repeated comments about the buffet being pricey at $28 per person. There were also complaints about cold poached eggs, burnt bacon and limited food options. Some found the ordering system and breakfast arrangements confusing and tedious, mentioning slow service and long wait times.
Despite these criticisms, the overall sentiment leans towards the positive, especially when breakfast is pre-ordered or included in the room price. Those who enjoyed complimentary breakfasts were generally more satisfied and the dining atmosphere itself was pleasant, adding to a generally good stay at the hotel.
Dinner
The Terrace Hotel Adelaide displays a mix of experiences when it comes to dinner options. On the bright side, many guests praised the quality and taste of the food, often describing their dinners as delicious, wonderful and value for money. The hotel restaurant, when operational, garnered positive remarks for its excellent staff, lovely ambiance and high-quality meals, including well-cooked steaks and delicious pub-style offerings.
However, the reviews also highlighted some notable drawbacks. A frequent complaint was the unavailability of dinner with the restaurant often closed in the evenings, especially on Sundays and during special events. Limited menu options and occasional service issues, such as slow preparation and lost orders, were also points of frustration for some guests.
Overall, while many diners enjoyed their meals when the restaurant was open, the inconsistency in availability and menu limitations had a significant impact on the dining experience at The Terrace Hotel Adelaide.
Rooms
The Terrace Hotel Adelaide offers spacious and comfortable rooms that many guests find clean and tidy. The large rooms often feature nice views and balconies, allowing for a pleasant stay with a homely feel. Guests consistently praise the cleanliness and comfort of the beds, as well as the overall room set-up.
The hotel has modern and well-appointed rooms with amenities like pod coffee makers, large TVs with Foxtel and great lighting, which add to the convenience and enjoyment of the stay. Basic rooms are adequate and functional, often described as comfortable and clean, though some guests note that the decor can feel dated and in need of renovation. Despite this, the hotel's cleanliness standards and room servicing receive high marks.
Balcony views from some rooms are highlighted as perfect for enjoying the parklands and cityscape. Though the soundproofing can be inconsistent, leading to occasional noise complaints, most visitors find the hotel quiet and restful. Overall, the hotel offers a good balance of comfort, cleanliness and value, making it a great choice for travelers seeking a practical and enjoyable stay in Adelaide.
Beds
The Terrace Hotel Adelaide has garnered significant praise for its beds with many guests consistently highlighting the comfort and quality. Descriptive terms such as "comfortable," "very comfortable," "super comfortable," and "comfy" are frequently used, indicating that restful nights are a common experience. Guests have mentioned the beds being large and well-suited to their needs, often providing a contrast to the usual hotel standard.
However, there are a few mixed opinions. Some guests found the beds to be either too hard or too soft and there were sporadic mentions of issues like broken beds, unpleasant odors or insufficient pillows. Despite these occasional negatives, the predominant sentiment leans heavily towards an overall positive assessment of the sleeping arrangements.
The hotel's location, friendly staff and room amenities such as spaciousness and cleanliness add to the appeal, although some criticisms about noise and certain room conditions cropped up. Nonetheless, the consensus remains that the beds at The Terrace Hotel Adelaide contribute significantly to a comfortable and pleasant stay.
Cleanliness
Upon assessing the guest reviews of The Terrace Hotel Adelaide, it's clear that opinions regarding cleanliness are mixed. Positively, the rooms frequently garnered praise for being clean, tidy and comfortable. Several guests described the hotel and rooms as very clean, spotless and well-maintained, appreciating the clean bathrooms and public halls. Many found the rooms to be of good size, neat and sufficiently serviced with clean towels and bedding.
However, some negative remarks were also noted. Certain reviews indicated dissatisfaction with room cleanliness, mentioning aspects such as dirty mugs, stained sheets and lingering odors. Common issues included unclean balconies, mould in bathrooms, dated décor and insufficient vacuuming. Public areas occasionally fell short, needing more thorough cleaning. Additionally, specific remarks highlighted the need for better maintenance and cleaning of hotel facilities like carpets and bathroom fixtures.
Overall, while many guests enjoyed their stay citing cleanliness, the hotel could benefit from addressing the pointed areas requiring improvement to enhance the overall guest experience.
Staff
At The Terrace Hotel Adelaide, the standout feature is undoubtedly the staff. Predominantly praised for their friendliness and helpfulness, guests often commend both the reception and front desk teams for their excellent service. Check-ins are usually warm and welcoming and many reviews highlight the efficiency and prompt assistance offered by staff members like Jan, Aadi and Nure.
Despite occasional mentions of inattentiveness or rudeness, these are the exceptions rather than the norm. Most visitors report interactions with hotel employees to be positive with terms such as lovely, accommodating and polite frequently used. The team is noted for going out of their way to make guests' stays enjoyable, providing helpful recommendations and even saving an evening for one guest who needed to work.
While a few reviews touch on issues with the reception service and Wi-Fi, the general consensus is that the staff at The Terrace Hotel Adelaide contribute significantly to an overall pleasant and welcoming experience. The housekeeping and kitchen team also receive praise for their diligent work and friendly demeanor, ensuring guests feel comfortable and well-cared for during their stay.
Wi-Fi
Visitors to The Terrace Hotel Adelaide have consistently highlighted the Wi-Fi as one of the more challenging aspects of their stay. Many experienced unstable, unreliable and generally poor connectivity with the internet either not working at all or being extremely limited. Guests reported difficulties accessing Wi-Fi in their rooms, often needing to move to the lobby area to get a usable connection. Several mentioned that the signal was weak in specific rooms, making business tasks difficult to accomplish.
However, there were occasional mentions of "good" Wi-Fi and the availability of free Wi-Fi, though this was not the norm. Some guests found the internet service acceptable but noted it could be faster. Overall, while The Terrace Hotel Adelaide offers free internet access, its consistency and reliability leave much to be desired based on guest feedback.
Family
The Terrace Hotel Adelaide is particularly well-suited for families traveling with children. The hotel's prime location across from a large playground and expansive green sports fields offers endless outdoor activities for kids, making it a family favorite. The close proximity to a tree climb area, just 500 meters away, adds another layer of adventure for the little ones. Many guests noted the effectiveness of the daily housekeeping, ensuring a clean and pleasant stay for everyone.
The hotel offers family rooms that are well-sized with options to fit larger families and even provide extra beds when needed. This accommodation layout has been highlighted as particularly perfect for families of four. However, some guests felt the need for additional child-safety measures, such as a latch on the balcony door in family rooms and encountered issues such as the absence of a requested cot.
Although wheelchair accessibility is limited due to the shower-over-bath setup, families found the overall hotel setup to be welcoming for small children. The staff has been praised for their friendliness and willingness to assist with various needs, including microwave cooking.
Ultimately, The Terrace Hotel Adelaide offers a great family-friendly environment with plenty of nearby activities for kids, making it a convenient and enjoyable choice for family vacations.
4 Star
The Terrace Hotel Adelaide is officially rated as a four-star hotel and for good reason. Guests appreciate its luxurious feel and appearance, describing the premises as clean, neat and modern. For those traveling on a budget, it’s an excellent place to stay within the $100-150 price range, offering great value for money. Visitors often return annually, finding the premises suitable for their needs.
The hotel provides modern amenities and designs that contribute to its luxurious appeal, reinforcing its four-star status. Its location is great, offering both convenience and ease of access. The supportive staff add to the positive experience, consistently delivering excellent service.
Breakfast at the hotel receives high marks from guests and the overall comfort of the accommodations garners praise. Cleanliness is a noted priority with effective sanitization processes in place. The hotel is often described as comfortable and convenient, making it an ideal choice for a short stay.
However, it’s worth noting that while many find the Terrace Hotel Adelaide to meet four-star expectations, some reviews suggest a more casual feel than expected. Despite minor shortcomings, the hotel’s overall service, comfort and value continue to impress guests, many of whom have stayed multiple times.
Business
The Terrace Hotel Adelaide offers several features favorable for business travelers. The location is central and convenient for those on work trips with cleanliness and overall facilities adding to its suitability for professional stays. Guests have found the rooms comfortable, particularly highlighting the good-sized desks that facilitate productive work sessions. There is also mention of efficient and friendly customer service, essential for those with tight schedules.
A notable advantage is the on-site parking, even though some found the cost slightly high, the availability of numerous parking spots compensates for this. The hotel boasts a great meeting space, ideal for hosting multiple meetings and provides good value for money. Visitors who have stayed for business-related reasons expressed their intention to return, underlining their satisfaction with the business amenities offered.
However, areas for improvement were noted such as the reliability of the Wi-Fi and the gym being closed. While the reception process faced some criticism for service attitude, overall the staff received high marks for being great and helpful. The hotel thus remains a solid choice for business travelers due to its convenience, comfort and value.
Accessible
The Terrace Hotel Adelaide garners attention for its prime and accessible location, allowing guests easy access to all amenities, including public transport, which is conveniently nearby. The hotel’s proximity to southern parklands and the city center makes it an ideal spot for those who enjoy walking and exploring. Guests commend the quick and straightforward check-in and check-out process, along with easy access to booking and room availability.
However, there are some challenges for guests with disabilities. The hotel's bath-based showers are not adequately equipped for disabled use and a previously available handrail has been removed, making it difficult for some guests. Elevator facilities could be improved, as one lift was reported as not working during a stay. Despite these issues, the available on-site parking is a beneficial feature for those driving.
Overall, while The Terrace Hotel Adelaide offers many positives such as a great location and ease of access for a general stay, improvements in specific accessibility facilities are needed to better accommodate guests with disabilities.
Luxury
The Terrace Hotel Adelaide offers a stay characterized by excellent customer service and commendable amenities, creating a memorable and comfortable experience. The on-site restaurant impresses with a great selection of wines and superb meals, also praised for being excellent value for money. Guests find the breakfast offerings to be particularly delightful. The premium rooms are noted for their tasteful decoration and maintenance, ensuring a cozy atmosphere complemented by comfy beds and pillows. Additional touches, such as a thoughtfully placed TV viewable from the shower and a highly effective hair dryer, enhance the convenience and enjoyment of the stay. The hotel staff are highlighted for their politeness and willingness to help with heavy luggage, further elevating the overall experience.
No, The Terrace Hotel Adelaide doesn't have any pool.
No, a spa isn't available at The Terrace Hotel Adelaide.
No, The Terrace Hotel Adelaide doesn't allow dogs.
No, parking facilities aren't available at The Terrace Hotel Adelaide.
No, The Terrace Hotel Adelaide doesn't have a gym.