Hotel Puerto de Las Nieves
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Summary of reviewsHotel Puerto de Las Nieves is generally well-regarded by its guests, particularly due to its exemplary location in the heart of Agaete. The hotel benefits from being near the port, local restaurants, beaches, and natural pools, which makes it an ideal base for exploring nearby attractions. Guests find the hotel convenient as it’s easily accessible by public transportation, and its peaceful surroundings enhance the stay experience. The spacious and clean rooms, supplemented by a delightful spa and indoor pool, further enhance the appeal, with many praising the rooms' size and cleanliness despite minor issues with decor and soundproofing.
The breakfast offerings at Hotel Puerto de Las Nieves receive considerable praise for their variety and quality, described as delicious and abundant, meeting diverse dietary preferences. Guests appreciate the friendly service at breakfast, making it a fulfilling start to the day. The staff is another highlight, frequently commended for their friendliness, helpfulness, and attentiveness, creating a welcoming environment. This positive staff interaction contributes significantly to a comfortable and enjoyable stay.
The cleanliness of the hotel is consistently recognized, with spotless rooms and well-maintained common areas enhancing guest satisfaction and comfort. However, the Wi-Fi service is noted as an area needing improvement, with some guests experiencing connectivity issues.
The spa is a celebrated part of the hotel experience, praised for its cozy and relaxing amenities offered at a reasonable price. Guests find it a valuable addition to their stay, enhancing overall relaxation. Complimentary parking is another appreciated feature, providing convenience in an area where parking can be challenging, albeit with some noted difficulties due to its narrow structure.
Despite these positive aspects, areas for improvement include the condition of beds and the need for maintenance in certain facilities, as some guests feel the hotel does not fully meet four-star standards based on its current state and aging infrastructure. Nevertheless, the strategic location, excellent staff service, and general comfort at Hotel Puerto de Las Nieves mostly facilitate a positive stay, making it a recommended choice for travelers visiting Agaete.
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The breakfast offerings at Hotel Puerto de Las Nieves receive considerable praise for their variety and quality, described as delicious and abundant, meeting diverse dietary preferences. Guests appreciate the friendly service at breakfast, making it a fulfilling start to the day. The staff is another highlight, frequently commended for their friendliness, helpfulness, and attentiveness, creating a welcoming environment. This positive staff interaction contributes significantly to a comfortable and enjoyable stay.
The cleanliness of the hotel is consistently recognized, with spotless rooms and well-maintained common areas enhancing guest satisfaction and comfort. However, the Wi-Fi service is noted as an area needing improvement, with some guests experiencing connectivity issues.
The spa is a celebrated part of the hotel experience, praised for its cozy and relaxing amenities offered at a reasonable price. Guests find it a valuable addition to their stay, enhancing overall relaxation. Complimentary parking is another appreciated feature, providing convenience in an area where parking can be challenging, albeit with some noted difficulties due to its narrow structure.
Despite these positive aspects, areas for improvement include the condition of beds and the need for maintenance in certain facilities, as some guests feel the hotel does not fully meet four-star standards based on its current state and aging infrastructure. Nevertheless, the strategic location, excellent staff service, and general comfort at Hotel Puerto de Las Nieves mostly facilitate a positive stay, making it a recommended choice for travelers visiting Agaete.
Hotel with Parking
This hotel provides parking for guests. Its location and services suggest parking is convenient and accessible.
Accessible Hotel
This hotel offers an entire unit wheelchair accessible, bathroom for disabled and accessible by elevator. It also features child safety socket covers and baby safety gates.
4-Star Hotel
Located in the coastal village of Agaete, this hotel is a short walk from the beach and ferry terminal. It features a swimming pool, spa, restaurant, and bar, along with access to a garden, sauna, and fitness center.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Hotel Puerto de Las Nieves is praised for its strategic and superb location in the heart of Agaete, proving to be an ideal spot for travelers seeking convenience and comfort. Guests appreciate its proximity to the port, restaurants, beautiful beaches, and natural pools, making it a perfect base for exploring local attractions. The hotel is centrally positioned, facilitating easy access to the bus stop and ferry, allowing visitors to explore the northern part of the island with ease. Additionally, the surrounding area offers a quiet and serene environment ideal for relaxation.
Many reviews highlight the ease of walking to all major points of interest, including seaside promenades and charming local eateries, making it unnecessary for guests to rely on transportation. This convenience, coupled with the hotel’s spacious and clean rooms, makes it a favored choice among visitors. The venue also features notable amenities such as a spa and indoor pool, offering an added layer of relaxation for its guests. The combination of excellent location and good value for money makes Hotel Puerto de Las Nieves a highly recommended choice for travelers visiting Agaete.
Hotel Puerto de Las Nieves impresses guests with its breakfast offerings, consistently receiving praise for its excellence and variety. The breakfast buffet is frequently described as delicious, abundant, and featuring an impressive selection of both savory and sweet options. Many guests highlight the high-quality products and the inclusion of fresh items like orange juice, dairy, cereals, pastries, and a wide array of fruits and cold cuts. While some reviews mention that the breakfast selection could be broader, most agree that it is substantial and satisfying, offering enough choice to suit different tastes, including vegetarian preferences. The quality of service at breakfast also receives commendations for its friendliness and attentiveness. Overall, the breakfast at this hotel is multifaceted and meets the standards expected for its price point, contributing to a delightful start to the day for guests.
Hotel Puerto de Las Nieves offers guests a consistent experience characterized by expansive room accommodations, combining comfort with stunning views. The rooms are often described as remarkably spacious, with several guests appreciating their immense size, considering them akin to suites or small apartments. Many rooms feature large terraces, providing guests with private outdoor spaces to relax and enjoy the surroundings. Cleanliness is routinely highlighted, with rooms being immaculate and well-maintained throughout guests' stays.
Despite minor criticisms regarding outdated decor and soundproofing, the overall comfort provided by the rooms cannot be understated. Quality bedding and well-equipped facilities, including amenities such as air conditioning and ample closet space, enhance the experience. Moreover, the hotel’s prime location near the seaside enriches the stay with views of the inland mountains and the Teide, adding to the appeal of balcony panoramas.
Even though there are occasional mentions of noise from the roads and minor issues with bathroom size in a few rooms, the comfort and spaciousness of the accommodations largely overshadow these drawbacks. Guests recognize the exceptional value for money, bolstered by the inclusion of breakfast, which is praised for its variety and quality. Frequent observations about the superb breakfast and convenient location near dining options further accentuate the hotel as a great choice for travelers seeking both relaxation and practicality.
Hotel Puerto de Las Nieves offers a mixed bag when it comes to bed comfort, with some elements shining brighter than others. The most consistent positive feedback highlights the comfort and spaciousness of their beds, with several guests praising the large, beautifully appointed rooms paired with cozy and soft bedding. Many reviews underline the availability of a variety of pillows and overall bedding quality, which contributes positively to the sleep experience.
However, there's room for improvement, as a significant number of reviews point out issues with the mattresses, which are often described as old, worn out, or excessively soft, leading to discomfort during sleep. Some guests even reported experiencing the discomfort of feeling the springs through the mattresses, and others expressed dissatisfaction with hard pillows.
Despite these complaints, the central location of the hotel and supportive staff remain favorable aspects, suggesting an overall positive stay if not for the inconsistent quality of sleep due to the beds. It's clear that enhancing the current condition of the mattresses and bedding could substantially elevate the comfort level for future guests.
Hotel Puerto de Las Nieves is consistently praised for its impeccable cleanliness, which extends across all areas of the property. Guests frequently highlight the spotless and comfortable rooms, where everything is carefully maintained. The common areas, including the spa, are noted for their hygiene, although a few reviews mention occasional lapses in cleanliness. The hotel boasts a clean and pleasant environment, contributing to a relaxing experience overall. It's well-kept, with good facilities that enhance the sense of comfort and satisfaction among visitors. Despite some signs of aging, the hotel retains a charming ambiance. The staff is recognized for maintaining excellent cleanliness and offering friendly service, adding to the appeal of the establishment. Located conveniently, the hotel marries cleanliness with practicality, making it an attractive choice for travelers.
The reviews for Hotel Puerto de Las Nieves consistently highlight the exemplary service provided by the staff. Words like friendly, helpful, and attentive are frequently mentioned, indicating a team that is dedicated to guest satisfaction. The staff is noted for their warm welcomes and the way they consistently go out of their way to accommodate guests' needs, ensuring a comfortable and pleasant stay. Reception staff receive particular praise for their courteous manner and efficiency, often suggesting interesting places to visit in the area. Guests appreciate the positive atmosphere among the staff, which contributes significantly to a homely and inviting environment. Despite language barriers noted on occasion, the courteousness and willingness to help more than compensate, making the staff an outstanding feature of this hotel experience.
Hotel Puerto de Las Nieves offers Wi-Fi service to its guests, but feedback on its functionality is mixed. While some guests report that the hotel's Wi-Fi works well, others have mentioned difficulties such as connectivity issues and the inconvenience of needing separate passwords for each device. Some guests were able to enjoy fast internet access, suggesting that the service might perform better in certain areas. However, there have been complaints about the lack of Wi-Fi in rooms and the requirement to pay for access. Improvement in internet access and clarity regarding the login process could enhance the overall guest experience.
Hotel Puerto de Las Nieves offers a delightful spa experience that is widely appreciated by its visitors. Despite its compact size, the spa is described as cozy and relaxing, providing a pleasant retreat at a very reasonable fee, often around €6 for a 90-minute session. This affordability coupled with the well-organized reservations system ensures guests can enjoy the facilities without it being crowded. The spa features a variety of amenities, including a warm pool maintained at a soothing temperature of over 33 degrees, hot tub, water jets, and massage services, which contribute positively to the relaxation and physical well-being of its patrons.
Moreover, the hotel's location enhances the spa experience, with convenient access to nearby shops, local restaurants, and a beach, making it an ideal spot for unwinding after engaging in outdoor activities like hiking. Although not included by default in the booking price, the spa's fair pricing structure and excellent facilities represent a valuable addition to a stay at the hotel, drawing praise for being a fantastic feature that complements the overall hospitality. Visitors are encouraged to book appointments in advance to fully enjoy the tranquil atmosphere of the wellness area, making the spa a highly recommended part of the hotel experience.
Hotel Puerto de Las Nieves offers an appealing convenience for guests with its complimentary parking amenities, a notable advantage in an area where parking can be challenging. The hotel provides free and secure underground parking, which is typically included in the room rate. Despite its narrowness and the occasional difficulty in locating the parking entrance, having a dedicated indoor garage is considered highly beneficial for many visitors. Some guests noted the accessibility of parking as an important feature, emphasizing its convenience and security. Additionally, the parking garage, although sometimes described as tight and requiring a bit of maneuvering, stands out for being a reliable, protected space for vehicles. Overall, the hotel's parking situation, while not flawless due to its limited space and sometimes tricky directions, adds significant value, especially in a region where finding a parking spot can often require considerable luck.
Hotel Puerto de Las Nieves in its current state presents a mixed experience for visitors. While some guests appreciate the reasonable pricing in line with a typical four-star hotel, many find the hotel's facilities and amenities lacking for this rating category. The hotel has an evident age, and its once four-star status seems to have diminished over time, now suggesting a three-star experience at best. The structure and common areas reportedly require maintenance and a thorough renovation to meet the expectations associated with a four-star property. Specific issues raised by guests include the noise from rooms facing a busy roundabout, uncomfortable bedding leading to back pain, and bathrooms deemed mediocre for a hotel of purportedly high status. Moreover, the breakfast quality did not meet the standard expected of a four-star establishment. Despite being comfortable, the overall wear and tear and quality of services raise doubts that overshadow the hotel's positive aspects, making its four-star claim contentious when compared to other local accommodations offering better value.
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Location
Many reviews highlight the ease of walking to all major points of interest, including seaside promenades and charming local eateries, making it unnecessary for guests to rely on transportation. This convenience, coupled with the hotel’s spacious and clean rooms, makes it a favored choice among visitors. The venue also features notable amenities such as a spa and indoor pool, offering an added layer of relaxation for its guests. The combination of excellent location and good value for money makes Hotel Puerto de Las Nieves a highly recommended choice for travelers visiting Agaete.
Breakfast
Rooms
Despite minor criticisms regarding outdated decor and soundproofing, the overall comfort provided by the rooms cannot be understated. Quality bedding and well-equipped facilities, including amenities such as air conditioning and ample closet space, enhance the experience. Moreover, the hotel’s prime location near the seaside enriches the stay with views of the inland mountains and the Teide, adding to the appeal of balcony panoramas.
Even though there are occasional mentions of noise from the roads and minor issues with bathroom size in a few rooms, the comfort and spaciousness of the accommodations largely overshadow these drawbacks. Guests recognize the exceptional value for money, bolstered by the inclusion of breakfast, which is praised for its variety and quality. Frequent observations about the superb breakfast and convenient location near dining options further accentuate the hotel as a great choice for travelers seeking both relaxation and practicality.
Beds
However, there's room for improvement, as a significant number of reviews point out issues with the mattresses, which are often described as old, worn out, or excessively soft, leading to discomfort during sleep. Some guests even reported experiencing the discomfort of feeling the springs through the mattresses, and others expressed dissatisfaction with hard pillows.
Despite these complaints, the central location of the hotel and supportive staff remain favorable aspects, suggesting an overall positive stay if not for the inconsistent quality of sleep due to the beds. It's clear that enhancing the current condition of the mattresses and bedding could substantially elevate the comfort level for future guests.
Cleanliness
Staff
Wi-Fi
Spa
Moreover, the hotel's location enhances the spa experience, with convenient access to nearby shops, local restaurants, and a beach, making it an ideal spot for unwinding after engaging in outdoor activities like hiking. Although not included by default in the booking price, the spa's fair pricing structure and excellent facilities represent a valuable addition to a stay at the hotel, drawing praise for being a fantastic feature that complements the overall hospitality. Visitors are encouraged to book appointments in advance to fully enjoy the tranquil atmosphere of the wellness area, making the spa a highly recommended part of the hotel experience.
Parking
4 Star
No, Hotel Puerto de Las Nieves doesn't have any pool.
Yes, a spa is available at Hotel Puerto de Las Nieves.
No, Hotel Puerto de Las Nieves doesn't allow dogs.
Yes, parking facilities are available at Hotel Puerto de Las Nieves.
Yes, Hotel Puerto de Las Nieves has a gym.
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