Aguascalientes, Blv. Luis Donaldo Colosio Murrieta No. 404, Col Valle de los Trojes 21.925065,-102.306891(Show on Map)
8.6
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Hilton Garden Inn Aguascalientes consistently receives praise from guests for its strategic and convenient location, offering easy access to a variety of restaurants, bars, shopping venues and popular spots like the Country Club. The beautiful city views and peaceful surroundings add to the allure, despite its distance from the city center.
The breakfast experience at the hotel has mixed reviews. Many guests commend the tasty, varied and well-prepared offerings, particularly appreciating the fresh local fruits and eggs. The attentive service provided by the staff adds positively to the dining experience, although there are some complaints around the buffet's variety and quality, as well as issues with cold and limited food selections.
Guests frequently highlight the hotel rooms for their cleanliness, spaciousness and modern amenities. Comfortable beds and pillows contribute to a restful stay and features like large TVs, mini-fridges and silent air conditioning add to the overall comfort. While most find the rooms spacious and well-equipped, a few mention smaller bathrooms and the lack of locks on sliding doors. The dedication and hospitality of the staff, notably individuals like Ms. Abril, enhance the guest experience further.
The commitment to cleanliness is a standout aspect with guests consistently praising the hotel for its immaculate conditions and well-maintained facilities. The hotel's adherence to Covid protocols ensures a safe and sanitary environment. Despite occasional lapses, such as disorganization in the buffet areas and cleanliness issues in the lobby restrooms, the overall cleanliness remains commendable.
The staff receive high marks for their friendliness, attentiveness and professionalism. Guests frequently mention the exceptional service from individuals like head chef Carlos, Jesus at reception and Manager Eduardo. The bilingual team at reception provides excellent assistance to both local and international guests. While there have been some negative remarks about specific employees, the overall feedback is overwhelmingly positive.
The pool at the hotel receives mixed reviews with some guests appreciating its presence, while others criticize its cold temperature and safety concerns regarding an exposed filter. The hotel's gym is also mentioned as a notable amenity.
Parking is a highly appreciated feature at Hilton Garden Inn Aguascalientes with guests valuing the spacious, secure and easily accessible parking facilities. The free and secure parking adds to the convenience, despite some suggestions for improving the valet service.
Overall, Hilton Garden Inn Aguascalientes offers a blend of comfort, cleanliness, strategic location and excellent service, making it a recommended choice for travelers seeking both leisure and convenience.
Categories
Family
This hotel offers comfortable rooms and a family-friendly environment. It is equipped with amenities suitable for both adults and children, ensuring an enjoyable stay for all family members. It is located in Valle de los Trojes.
Business
Located near the financial district, this hotel offers 5 meeting rooms with 4,908 sq ft of meeting space, able to accommodate up to 350 guests. It features a 24-hour business center, complimentary WiFi, and room service. The hotel also provides a fitness center and an on-site restaurant.
Parking
Guests benefit from free private and on-site parking that is both secured and covered, offering peace of mind and protection for vehicles.
Accessible
The hotel offers rooms that include disability-friendly bathrooms, providing necessary adaptations for guests requiring accessible facilities.
3 Star
This hotel offers a blend of comfort and functionality, with amenities suitable for both business and leisure travelers. It includes a restaurant, bar, and a fitness center, ensuring a pleasant stay.
Outdoor Pool
This hotel includes an outdoor pool, specifically referred to as a terrace pool. It provides a standard outdoor swimming option for guests.
Pool
Heated Pool
Outdoor Pool
Sustainability Journey
Honeymoon
Gym
Heated Pool
Room Types
Double Room with Two Double BedsThe quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Deluxe Double Room with Two Double BedsThe quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.
King RoomThe double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Deluxe King RoomThe double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Junior King Suite with Sofa BedThe suite features air conditioning and a tea and coffee maker. The unit has 2 beds.
One-Bedroom King Suite with Sofa BedThe suite provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Queen Room with Roll-In Shower - Mobility and Hearing AccessThe double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Review Summaries
Location
The Hilton Garden Inn Aguascalientes boasts an enviable location that consistently earns high praise from guests. Conveniently positioned near a variety of restaurants, bars and shopping venues, it is an ideal spot for evening entertainment and dining. The hotel's placement also provides easy access to local amenities and popular spots such as the Country Club, making it a strategic choice for various outings.
Guests highlight the hotel’s excellent and peaceful location, noting the beautiful views of the city it offers. The central position makes it easy to navigate around the city and enjoy nearby attractions. Despite being far from the center, the accessibility to essential services and the area's general convenience hold significant appeal.
The combination of strategic location, friendly staff and superior service enhances the overall guest experience. The hotel's modern facilities, cleanliness, comfort and adherence to safety protocols further add to its commendable attributes. Overall, the Hilton Garden Inn Aguascalientes stands out as a comfortable and well-positioned choice for travelers seeking both leisure and convenience.
Breakfast
Breakfast at the Hilton Garden Inn Aguascalientes has received mixed reviews from guests. Many guests have praised the breakfast for its tasty, varied and delicious offerings, highlighting the fresh local fruits and freshly prepared eggs with vegetables. The attentiveness and wonderful service of the staff have also been frequently commended, contributing positively to the dining experience.
However, there are also notable criticisms. Some guests found the breakfast buffet to lack variety and quality, describing it as basic or deficient. A few reviews mentioned that the food was served cold and that the selection was limited, leading some to suggest dining options elsewhere.
Overall, while the breakfast at Hilton Garden Inn Aguascalientes has its highlights, particularly in flavor and service, there appears to be room for improvement in variety and consistency.
Rooms
The rooms at Hilton Garden Inn Aguascalientes are frequently praised for their cleanliness, spaciousness and comfort. Guests appreciate the modern and well-maintained facilities, including large TVs, mini fridges and safes. The beds and pillows receive high marks for being very comfortable, contributing to a restful stay. The amenities in the rooms, such as silent air conditioning and well-equipped bathrooms, add to the overall comfort and convenience.
While most reviews highlight the generous size of the rooms, a few guests noted smaller rooms, particularly the bathrooms, which sometimes came with sliding doors without locks. Despite this, the majority found the rooms spacious enough to meet their needs.
The hotel staff, notably Ms. Abril, are commended for their excellent service and hospitality, enhancing the guest experience. The cleanliness, modernity and pleasant smell of the rooms further assure guests of a superior stay, making them keen to return. The convenient location of the hotel also adds to its appeal, making it a recommended choice for travelers seeking comfort and quality accommodation.
Beds
Hilton Garden Inn Aguascalientes is widely praised for its excellent location and the comfort of its rooms. Guests highlight the beds as particularly comfortable, contributing significantly to their overall positive experience. The facilities are consistently described as clean and inviting, adding to the sense of well-being during the stay. Although there were some mentions of flat pillows, the general consensus is that both the beds and pillows are very comfortable. The spaciousness of the rooms is another appreciated feature, providing a relaxing environment. Alongside the good service in the restaurant and bar, the hotel seems to offer a pleasing blend of comfort and convenience for its visitors.
Cleanliness
Hilton Garden Inn Aguascalientes stands out for its exemplary cleanliness and modern, well-maintained facilities. Guests frequently highlight the immaculate condition of the entire hotel, from the common areas to individual rooms, ensuring a comfortable and sanitary environment. The establishment follows rigorous Covid protocols, reinforcing a sense of safety among visitors.
The rooms are particularly praised for being clean, comfortable and equipped with silent air conditioning, making for a restful stay. Attention to detail extends to clean tables and utensils in the restaurant, adding to the overall positive experience. The hotel also offers a great location, blending convenience with tranquility.
Despite the general high standard, a few notable lapses are mentioned, such as occasional disorganization in the buffet and issues with the cleanliness of lobby restrooms. Nevertheless, the attentive staff and pleasant ambiance contribute significantly to making this hotel a reliable choice for travelers seeking cleanliness and comfort.
Staff
The staff at Hilton Garden Inn Aguascalientes consistently receives high praise for their attentiveness, friendliness and professionalism. Many guests noted the excellent service provided by individuals such as the head chef Carlos, Jesus at reception and Manager Eduardo. The breakfast waitstaff were often singled out for their good service, although there were occasional mentions of disorganization in the kitchen area.
Reception staff are highlighted for their prompt and outstanding service with the bilingual team providing seamless assistance for both local and international guests. Guests appreciate the helpfulness and friendliness of the staff and the special accommodations made for health reasons. Despite some negative remarks about specific employees, the overall sentiment towards the team is overwhelmingly positive, commending them for their excellent service and ability to meet guest needs efficiently.
The hotel maintains good security and hygiene measures and provides excellent food and drinks as noted by several reviews. The dedication of the staff to creating a pleasant stay shines through, making Hilton Garden Inn Aguascalientes a notable choice for travelers seeking attentive and friendly service.
Pool
The pool at Hilton Garden Inn Aguascalientes receives mixed feedback from guests. Some found the pool to be very nice and appreciated its presence, while others repeatedly mentioned issues with the temperature, describing it as consistently cold and not adequately heated. Concerns were raised about the pool's circulation and an exposed filter in the center that could potentially cause injury if accidentally stepped on. Despite these points, the pool remains a notable amenity alongside the hotel gym. However, guests expecting a heated experience may be disappointed.
Parking
Hilton Garden Inn Aguascalientes boasts a variety of parking benefits, highly appreciated by guests. The hotel's parking is described as spacious, ample and equipped with security control at the entrance, ensuring a safe environment for vehicles. Accessibility is a notable advantage with guest reviews frequently mentioning the convenience of direct access to the parking lot. Additionally, the secure and free nature of the parking adds to the appeal. While there are some suggestions for improvement in the valet parking service, the overall sentiment is that the hotel provides great parking ease in a well-maintained setting.
FAQ
Yes, Hilton Garden Inn Aguascalientes has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Aguascalientes.
No, Hilton Garden Inn Aguascalientes doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Aguascalientes.
