Aguascalientes, Avenida Francisco 1 Madero 113-A21.881305,-102.29518(Show on Map)
8.4
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Francia Aguascalientes is highly regarded for its prime location in the heart of Aguascalientes, providing unparalleled convenience and accessibility to the city's main attractions, including the Cathedral and historic center. This makes it an ideal spot for exploring the local culture and enjoying evening strolls in a safe area. The hotel is also well-situated for guests attending city festivities or planning trips to nearby destinations.
The hotel’s breakfast offering is a mixed experience with many guests appreciating the delicious and plentiful buffet, which includes a variety of Mexican and European dishes. The convenience of having breakfast included in the room rate is noted. However, some guests mentioned the repetitiveness and lack of variety in the offerings, suggesting room for improvement in expanding the menu.
The dining experiences at the hotel also receive mixed reviews. While the quality and taste of the food at El Capote restaurant are generally praised, some guests felt the menu could use more variety and found the atmosphere during dinner times to be less than ideal due to low lighting and temperature issues.
Rooms at Hotel Francia Aguascalientes are spacious and well-equipped, offering views of the city and the cathedral from higher floors. Many guests find the staff, especially the night shift at the front desk, to be friendly and professional. However, some reviews highlight the need for significant maintenance and cleaning with common complaints about outdated furniture, carpets and lighting, as well as occasional noise and odor issues.
Cleanliness is another area with mixed feedback. While many guests describe the rooms and facilities as clean and spotless, others have noted that some areas, such as carpets and bathroom curtains, require more thorough cleaning.
The hotel staff is generally praised for their friendliness, helpfulness and professionalism, contributing positively to guests' stays. However, there are occasional mentions of unaccommodating behavior from some staff members, indicating potential areas for improvement in customer service attitudes.
WiFi at the hotel receives mixed reviews. While some guests find the internet service to be functional, others report issues with slow speeds and weak signals, especially on upper floors.
The parking situation at Hotel Francia Aguascalientes is considered less than ideal with no on-site parking available and a valet service that uses a parking lot located a few blocks away. This arrangement can be inconvenient with extended wait times for vehicle retrieval.
For families, the hotel is accommodating and provides a pleasant environment with staff making efforts to cater to the needs of travelers with children. The family-friendly atmosphere is appreciated with amenities like cribs available upon request.
Regarding the beds, guests have mixed opinions. Many find them comfortable and spacious, contributing to a restful stay. However, some guests feel the mattresses need updating and find the pillows lacking in comfort.
Overall, Hotel Francia Aguascalientes delivers a generally positive experience aligned with its four-star rating, offering a vintage ambiance and well-maintained facilities. The majority of guests appreciate the historic significance of the hotel and its prime location, making it a favored choice for visitors seeking a blend of comfort and cultural immersion.
Categories
Honeymoon
With its French-style architecture and bullfighting-themed interiors, this hotel provides a unique and romantic setting. It offers a romantic dinner option and is located in the historic center.
Romantic
The hotel's architectural gem built in 1915 in the French style with a bull fighting style interior, offers a unique and romantic ambiance. It provides an ideal setting for couples seeking a special and memorable experience.
Business
Located in the historic downtown area, this hotel provides a modular lounge suitable for business meetings and press conferences. It offers free Wi-Fi, a business center, and restaurant.
Parking
Hotel Francia Aguascalientes provides free parking facilities. This adds convenience and value for guests arriving by car.
Accessible
This hotel is included in a list of properties in Aguascalientes noted for having accessible facilities.
Gym
The Francia Aguascalientes Hotel has a 24-hour gym equipped with modern apparatus for strength and cardiovascular training.
4 Star
This hotel provides a comfortable stay with essential amenities. Its central location offers easy access to nearby attractions and services.
Historic
Family
Nightlife
Room Types
Junior SuiteThese air-conditioned suites feature 1 extra large double bed or 2 large double beds. It also has a double sofa bed.
Please note that the price is based on 2 adults + 2 children. Maximum occupancy is 4 adults (see Hotel Policies).
Master SuiteThese air-conditioned suites feature an extra large double bed and a separate seating area with a double sofa bed. The private bathroom with bath tub includes toiletries and a hairdryer.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Standard Double RoomThis double room features a minibar and air conditioning.
Double Room with 1 bedThis single room has a minibar and air conditioning.
Standard Double Room Non RefundableProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Review Summaries
Location
Hotel Francia Aguascalientes offers a prime location for guests looking to explore the city with ease. Nestled in the very heart of Aguascalientes, the hotel stands out for its unparalleled convenience and accessibility. Visitors consistently highlight the central location, noting that it is within walking distance to the main square, museums, restaurants, cafes and other key attractions.
Notably, the proximity to the Cathedral and historic center makes it an ideal spot for tourists who want to immerse themselves in the local culture. Guests appreciate the safety of the area, even at night, making it perfect for evening strolls. The location also proves convenient for those attending city festivities or planning day trips to nearby destinations like Zacatecas, San Luis Potosi and San Juan de los Lagos.
Overall, Hotel Francia Aguascalientes boasts a superb, almost perfect location that enhances its appeal. The combination of a central position, friendly staff, comfortable facilities and good value for money makes it an excellent choice for travelers looking to experience the vibrant life of Aguascalientes.
Breakfast
Hotel Francia Aguascalientes offers a mixed breakfast experience, garnering both praise and criticism from guests. Many reviewers appreciate the delicious and plentiful buffet, which features a good variety of both Mexican and European dishes. The inclusion of breakfast in the room rate is frequently noted as a convenient and valuable perk.
Guests often commend the breakfast for being hot, tasty and fulfilling with highlights such as the menudo receiving specific praise. The freshness and variety of the foods, including both sweet and savory options, also stand out in positive reviews.
However, there are consistent comments about the repetitiveness and lack of variety in the breakfast offerings. Some guests found the selection limited with specific complaints about the blandness and monotony of the dishes. A few found the service lacking, mentioning issues such as the unavailability of certain items and slow replenishment when the hotel is busy.
Despite these critiques, the breakfast at Hotel Francia Aguascalientes generally provides a decent start to the day, especially for those who enjoy the convenience of an included meal. Nonetheless, there is room for improvement, particularly in expanding the variety and enhancing the overall flavor of the food.
Dinner
Hotel Francia Aguascalientes offers a mixed dining experience for guests. Many reviewers praise the delicious and tasty food served at the hotel's restaurant, El Capote with several highlighting the excellence of the dishes. Positive comments emphasize the high quality of the food, describing it as very good and delicious.
However, there are some criticisms regarding the dining options and atmosphere. A few guests find the restaurant's menu lacking in variety and some describe the food as boring or not recommended. Additionally, there are remarks about the restaurant's confusing layout and challenges with low lighting during dinner. Temperature issues were also noted with the dining area being a little hot during meal times.
Overall, while the culinary experience at Hotel Francia Aguascalientes receives commendable remarks for taste and quality, there are areas needing improvement to enhance the overall dining experience.
Rooms
Hotel Francia Aguascalientes offers a mix of spacious and well-equipped rooms that include amenities like hairdryers and mini fridges. Guests often find the rooms comfortable and enjoy the views of the city and the cathedral from higher floors. The staff, especially the night shift at the front desk, are noted for their kindness and professionalism. Despite these positives, many reviewers point out that the rooms and common areas need significant maintenance and cleaning. Issues such as outdated furniture, carpets and lighting are common complaints. Some rooms feel dark and look different than expected from online photos. Problems with noise, malodors and inconsistent hot water have also been reported. Although the beds are generally comfortable, some guests found them too hard. The hotel’s facilities show signs of wear and tear and would benefit from a thorough upkeep to ensure a more pleasant stay for all guests.
Beds
Hotel Francia Aguascalientes has received mixed reviews regarding its beds, but many guests have noted positive aspects. The beds are frequently described as comfortable with several mentions of very comfortable beds and spacious bed options. Guests appreciate the clean and spacious rooms that contribute to a restful stay. There are, however, comments about the need for more comfortable and newer mattresses, as some guests found the beds too hard or the mattresses old. Pillows also drew mixed reviews with some guests finding them uncomfortable or lacking in softness. Overall, while many guests enjoyed a comfortable sleep, there is room for improvement in updating the mattresses and enhancing the overall bed comfort.
Cleanliness
Hotel Francia Aguascalientes offers a comfortable, pleasant stay with an excellent location that guests appreciate greatly. Many reviews highlight the cleanliness and comfort of the rooms, describing the facilities as clean, spotless and well-maintained. There is also consistent daily cleaning and attention to maintaining a clean environment.
However, some areas such as carpets, hallways and bathroom curtains seem to require more frequent and thorough cleaning. A few guests noted that specific cleaning details were overlooked, including dirty carpets, dusty furniture and unclean ice buckets. Issues like smelly rooms and other people's hairs in the bathrooms were also mentioned, indicating that the cleanliness is not sufficiently thorough in some instances.
The overall sentiment suggests that while the hotel generally provides a clean and comfortable environment, it could benefit from more attention to detail in its cleaning procedures and periodic maintenance to address areas in need of improvement.
Staff
Hotel Francia Aguascalientes generally receives high praise for its staff, highlighted by numerous reviews emphasizing friendliness, helpfulness and attentiveness. Guests consistently describe the staff as accommodating, polite and providing excellent service from arrival to departure. Specific mentions of individuals providing exceptional service demonstrate the personal care offered by the hotel. The service at the front desk, especially during the day, is often noted for its attentiveness and professionalism.
However, not all experiences are uniformly positive. Some reviews indicate issues with the reception staff, citing occasional rudeness and lack of support, particularly during night shifts. A few guests reported unaccommodating behavior and arrogance from some staff members, suggesting room for improvement in customer service attitudes.
Overall, the majority of guest interactions with the staff at Hotel Francia Aguascalientes seem to contribute positively to their stay with many appreciating the dedicated and friendly environment provided by the team.
Wi-Fi
Hotel Francia Aguascalientes offers a mixed experience when it comes to its WiFi. While some guests find the internet service to be good and functional, others report significant issues, particularly on the upper floors, such as slow speeds and weak signals. Business travelers may face challenges during online meetings due to these connectivity problems. Although the WiFi can be adequate at times, it does not consistently meet the needs of all users.
Parking
Hotel Francia Aguascalientes presents a unique challenge for guests when it comes to parking. The hotel itself does not have an on-site parking facility, instead offering a valet service to a parking lot that is located two to three blocks away. This arrangement is often described as inconvenient with many guests noting the extended wait times to retrieve their vehicles. Additionally, navigation to the parking building can be problematic, making it less user-friendly for those unfamiliar with the area.
Despite these drawbacks, the valet service provides an option for those who prefer not to deal with parking themselves, although feedback indicates that this service can be slow and inconsistent. For guests who choose to walk to the parking lot, the distance may be a minor inconvenience, but it is important to be prepared for the short trek. Some reviewers appreciate the availability of parking, even if it is not immediately adjacent to the hotel.
Overall, while the parking situation at Hotel Francia Aguascalientes is less than ideal, the valet service does offer a workable solution, albeit with some delays. Guests planning to stay should be ready for a bit of a walk or a wait to access their vehicles.
Family
Hotel Francia Aguascalientes is a family-friendly destination, perfect for those traveling with children. The staff's exceptional service makes traveling with kids simpler and more enjoyable. Guests have highlighted the hotel's suitability for family trips, noting the cleanliness of the rooms where children crawled on the floors without getting dirty. The hotel is accommodating, even providing cribs upon request, further cementing its reputation as family-oriented. Many families have enjoyed their stays, finding the hotel a familiar and comfortable place. Children particularly enjoyed the location, making the hotel a top recommendation for family vacations. With its family-friendly atmosphere and excellent amenities for kids, Hotel Francia Aguascalientes stands out as a first choice for a memorable family stay.
4 Star
Hotel Francia Aguascalientes offers an experience that generally aligns with its four-star rating, featuring a vintage ambiance that many guests appreciate. The hotel is described as well-maintained, delivering a wonderful stay with high-quality services. Cleanliness is rated favorably and several reviews highlight the hotel as luxurious, meeting four-star expectations. Guests frequently label their experience as excellent, reflecting a great four-star stay. However, a few reviews indicate that certain services and facilities fall short of four-star standards, particularly in terms of customer service. Overall, many would choose to stay again, appreciating the good facilities and overall positive experience.
Historic
Hotel Francia Aguascalientes holds substantial historic significance, reflected in its classic and fitting architecture. Conveniently situated in the heart of the historic district, the hotel's location makes it a prime choice for those who appreciate historical surroundings over modern chain establishments. The building itself, adjacent to the main square, boasts a rich history, creating a uniquely nostalgic ambiance for visitors. Its proximity to various historical sites and the center enhances its appeal as a well-located, historically immersive accommodation.
FAQ
No, Hotel Francia Aguascalientes doesn't have any pool.
No, a spa isn't available at Hotel Francia Aguascalientes.
No, Hotel Francia Aguascalientes doesn't allow dogs.
Yes, parking facilities are available at Hotel Francia Aguascalientes.
