Hotel Imperial
Aguascalientes
21.88136700,
-102.29682300
,
5 De Mayo 106, Zona Centro, 20000 Aguascalientes Ags., Mexico
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Summary of reviewsHotel Imperial offers a generally pleasant stay with numerous positive aspects, especially highlighted by guests. Its prime location in the heart of Aguascalientes is frequently praised for its proximity to key attractions, amenities and scenic views of the main square, making it a perfect base for both tourists and business travelers. The hotel's excellent central positioning allows easy access to shops, restaurants and entertainment venues, enriching the guest experience.
The staff at Hotel Imperial consistently receives high marks for their friendliness and attentive service. Guests praise the team's dedication to customer satisfaction with special mention of the reception staff and the cleaning team, who contribute to a welcoming and comfortable environment.
Despite some mixed reviews regarding the rooms, many guests find them spacious with large, comfortable beds being a common highlight. The cleanliness of the hotel is commendable with clean facilities and effective housekeeping services ensuring a hygienic stay for the majority of guests.
For business travelers, the hotel provides essential amenities and services at a good price, including small private meeting spaces and WiFi connectivity, although the latter has room for improvement. The on-site cafeteria or restaurant serves as a convenient spot for work-related meetings.
However, some areas require attention. While many rooms are kept very clean, there are issues reported with small and poorly ventilated rooms, outdated decor and maintenance problems such as faulty fans and deteriorated furniture. The lack of air conditioning and poor sound insulation contribute to occasional discomfort. The WiFi service also needs enhancement to ensure consistent connectivity throughout the hotel.
In summary, Hotel Imperial stands out for its exceptional location, friendly staff and overall cleanliness, making it a solid choice for visitors to Aguascalientes. Addressing the issues related to room maintenance, ventilation and WiFi could further enhance the guest experience, ensuring a more uniformly positive stay for all guests.
Categories
The staff at Hotel Imperial consistently receives high marks for their friendliness and attentive service. Guests praise the team's dedication to customer satisfaction with special mention of the reception staff and the cleaning team, who contribute to a welcoming and comfortable environment.
Despite some mixed reviews regarding the rooms, many guests find them spacious with large, comfortable beds being a common highlight. The cleanliness of the hotel is commendable with clean facilities and effective housekeeping services ensuring a hygienic stay for the majority of guests.
For business travelers, the hotel provides essential amenities and services at a good price, including small private meeting spaces and WiFi connectivity, although the latter has room for improvement. The on-site cafeteria or restaurant serves as a convenient spot for work-related meetings.
However, some areas require attention. While many rooms are kept very clean, there are issues reported with small and poorly ventilated rooms, outdated decor and maintenance problems such as faulty fans and deteriorated furniture. The lack of air conditioning and poor sound insulation contribute to occasional discomfort. The WiFi service also needs enhancement to ensure consistent connectivity throughout the hotel.
In summary, Hotel Imperial stands out for its exceptional location, friendly staff and overall cleanliness, making it a solid choice for visitors to Aguascalientes. Addressing the issues related to room maintenance, ventilation and WiFi could further enhance the guest experience, ensuring a more uniformly positive stay for all guests.
Cheap Hotel
Hotel Imperial offers affordable accommodation in a central location. Its proximity to local attractions makes it a convenient option for budget travelers.
Family Friendly Hotel
Business Hotel
Guest Reviews
Hotel Imperial boasts an exceptional location in the heart of Aguascalientes, frequently praised for its proximity to key attractions and amenities. Positioned directly in front of the Cathedral and Plaza Patria, the hotel is situated ideally for both tourists and those attending the San Marcos Fair. Guests appreciate its central location, allowing easy access to shops, restaurants and entertainment venues. The hotel offers picturesque views of the main square, providing a convenient and scenic base for exploring the historic city center. Although some reviews mention external noise, the overwhelmingly positive feedback highlights the hotel's unbeatable and incredibly central location, presenting an excellent choice for visitors looking to immerse themselves in the vibrant downtown area of Aguascalientes.
Hotel Imperial has garnered a range of reviews regarding its rooms, highlighting both commendable and concerning aspects. Positively, many guests appreciate the spaciousness of some rooms and the large, comfortable beds. Several mentions indicate that rooms and the hotel, in general, are kept very clean, reinforcing a sense of hygiene and regular maintenance in certain areas. The location and price also receive nods of approval, adding to the overall hospitality experience.
However, the reviews bring to light several areas needing improvement. Numerous comments emphasize the small size of many rooms and bathrooms, along with inadequate ventilation and the lack of air conditioning, which makes the rooms uncomfortably hot. Maintenance issues are prevalent with mentions of deteriorated furniture, faulty fans and old-fashioned decor requiring an update. Additionally, problems such as poor sound insulation, lack of windows in some rooms and a musty smell contribute to the discomfort. Other frequently noted issues include insufficient electrical outlets, broken bathroom fixtures and occasional insect sightings.
Despite the evident cleanliness and comfort of some beds, the overall impression is that the Hotel Imperial's rooms are outdated and in need of significant refurbishments to enhance guest satisfaction. Addressing these issues, especially concerning room temperature control, ventilation and general maintenance, would likely lead to a more consistently positive guest experience.
Hotel Imperial receives mixed feedback regarding its beds. On the positive side, many guests praise the comfort of the beds, noting that they are very comfortable, clean and often described as super comfortable. Bed cleanliness and comfortable pillows are frequently mentioned highlights. Some guests appreciate the king-size bed option, finding it a luxurious touch.
However, not all reviews are glowing. Several guests report issues with bed quality, describing them as old, creaky, hard or lumpy and in some cases, even noting that mattresses were either too hard or too soft. The size of the beds also raises concerns with some stating that the beds are too small to be considered true doubles or kings. Instances of unclean bedding, including dirty pillows, stained blankets and hairs on the sheets, have also been reported.
In summary, while many find the beds at Hotel Imperial to be very comfortable, there are notable inconsistencies in bed quality and cleanliness that potential guests should be aware of.
Hotel Imperial offers a simple yet clean environment ensuring a hygienic stay for its guests. Many reviews commend its overall cleanliness, highlighting spotless rooms, clean facilities and white, fresh linens. Visitors often appreciate the effective and regular cleaning service, which ensures that rooms and common areas remain tidy throughout their stay.
On the downside, there are consistent reports of unclean bathrooms and some worn-out towels and bed linens. The facilities are described as old and sometimes lacking in proper upkeep with complaints of mold, rust and dirt especially in the bathrooms. Some guests have noted specific issues like stained sheets and hairs on bedding upon entry.
While the hotel maintains a clean appearance overall and many guests have had pleasant, clean experiences, there are notable instances where deeper cleaning and maintenance are needed, particularly in older sections of the hotel.
Hotel Imperial's staff consistently garners high praise for their friendliness and attentive service. Guests frequently compliment the team for their excellent customer service, highlighting the accommodating nature of the reception staff and the dedication of personnel like Ms. Antonia at the front desk. The staff is described as very friendly, kind and always ready to assist with any needs, contributing to a comfortable and pleasant stay.
Many reviewers appreciate the attentiveness and respectfulness of the staff with particular emphasis on how they handle requests and issues, showcasing a commitment to guest satisfaction. The cleaning staff also receives notable mentions for their good work, ensuring the rooms are maintained to high standards.
However, there are occasional remarks about less favorable interactions, such as instances of coldness or unhelpfulness from particular staff members, including a notably apathetic reception. Despite these few negative comments, the overall sentiment remains overwhelmingly positive with guests feeling well-treated and valued throughout their stay.
In conclusion, the staff at Hotel Imperial plays a pivotal role in creating a welcoming environment with most guests leaving with memorable experiences of exceptional service and hospitable treatment.
Hotel Imperial offers a generally pleasant stay with decent facilities. However, the Wi-Fi situation requires attention. Many guests have noted that the internet does not consistently reach all rooms with frequent connectivity issues such as dropping signals and slow speeds. Despite having two networks, there are repeated failures and instances of no internet access at all. Improvements in this area could significantly enhance the overall guest experience.
Hotel Imperial offers a range of amenities and services particularly suited for business travelers. It meets essential requirements for both rest and work-related needs at a good price, making it an excellent choice for business budgets. The hotel's location is ideal for business meetings, providing small and private spaces alongside WiFi availability to ensure smooth work processes. Additionally, the on-site cafeteria or restaurant serves as a convenient spot for work meetings. Overall, the hotel delivers good service for those on business trips and comes highly recommended for its comfort and value.
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Location
Rooms
However, the reviews bring to light several areas needing improvement. Numerous comments emphasize the small size of many rooms and bathrooms, along with inadequate ventilation and the lack of air conditioning, which makes the rooms uncomfortably hot. Maintenance issues are prevalent with mentions of deteriorated furniture, faulty fans and old-fashioned decor requiring an update. Additionally, problems such as poor sound insulation, lack of windows in some rooms and a musty smell contribute to the discomfort. Other frequently noted issues include insufficient electrical outlets, broken bathroom fixtures and occasional insect sightings.
Despite the evident cleanliness and comfort of some beds, the overall impression is that the Hotel Imperial's rooms are outdated and in need of significant refurbishments to enhance guest satisfaction. Addressing these issues, especially concerning room temperature control, ventilation and general maintenance, would likely lead to a more consistently positive guest experience.
Beds
However, not all reviews are glowing. Several guests report issues with bed quality, describing them as old, creaky, hard or lumpy and in some cases, even noting that mattresses were either too hard or too soft. The size of the beds also raises concerns with some stating that the beds are too small to be considered true doubles or kings. Instances of unclean bedding, including dirty pillows, stained blankets and hairs on the sheets, have also been reported.
In summary, while many find the beds at Hotel Imperial to be very comfortable, there are notable inconsistencies in bed quality and cleanliness that potential guests should be aware of.
Cleanliness
On the downside, there are consistent reports of unclean bathrooms and some worn-out towels and bed linens. The facilities are described as old and sometimes lacking in proper upkeep with complaints of mold, rust and dirt especially in the bathrooms. Some guests have noted specific issues like stained sheets and hairs on bedding upon entry.
While the hotel maintains a clean appearance overall and many guests have had pleasant, clean experiences, there are notable instances where deeper cleaning and maintenance are needed, particularly in older sections of the hotel.
Staff
Many reviewers appreciate the attentiveness and respectfulness of the staff with particular emphasis on how they handle requests and issues, showcasing a commitment to guest satisfaction. The cleaning staff also receives notable mentions for their good work, ensuring the rooms are maintained to high standards.
However, there are occasional remarks about less favorable interactions, such as instances of coldness or unhelpfulness from particular staff members, including a notably apathetic reception. Despite these few negative comments, the overall sentiment remains overwhelmingly positive with guests feeling well-treated and valued throughout their stay.
In conclusion, the staff at Hotel Imperial plays a pivotal role in creating a welcoming environment with most guests leaving with memorable experiences of exceptional service and hospitable treatment.
Wi-Fi
Business
No, Hotel Imperial doesn't have any pool.
No, a spa isn't available at Hotel Imperial.
No, Hotel Imperial doesn't allow dogs.
No, parking facilities aren't available at Hotel Imperial.
No, Hotel Imperial doesn't have a gym.
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