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Summary of reviewsLe Mas Des Sables is a well-regarded destination valued for its peaceful and picturesque setting, nestled within a lush park that offers a tranquil retreat near Aigues-Mortes. Its strategic location provides easy access to key attractions and various towns, making it a convenient spot for exploration, while maintaining its serene atmosphere despite proximity to major transportation routes.
Guests frequently laud the warmth of the hospitality and the spacious accommodations, which include charming bungalows and rooms thoughtfully integrated with the natural surroundings. The Provençal-style decor, comfortable beds, and availability of air conditioning enhance the relaxation experience, although some areas may benefit from renovation to meet modern standards.
The breakfast experience at Le Mas Des Sables receives positive feedback for its variety and quality, often served in idyllic settings like shaded areas under trees or on a pleasant terrace. While there are suggestions to improve the breakfast's value proposition, many guests appreciate the attentive service that complements their meal. Similarly, the dinner offerings are noted for excellent cuisine and good value, though occasional inconsistencies in menu options and staff professionalism are mentioned.
A standout feature of Le Mas Des Sables is its inviting pool, situated in a beautifully maintained wooded park. It provides a serene setting for both adults and children, adding significant value to the hotel's ambiance. Secure and ample private parking contributes to a worry-free stay, alongside an exceptional level of service characterized by professionalism and friendliness, ensuring guests feel welcomed and attended to.
While the wifi connection and cleanliness standards show room for improvement, with some guests reporting connectivity issues and inconsistencies in room upkeep, the overall experience at Le Mas Des Sables remains positive. The hotel's strengths in offering a harmonious blend of nature and relaxation, coupled with favorable dining and service, create a memorable and comfortable escape for travelers seeking a peaceful retreat in an enchanting region. Show more
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Family Friendly Hotel
Located near Aigues-Mortes, this hotel offers a blend of relaxation and exploration for families. The proximity to natural reserves and historical sites adds to its appeal.
Dog Friendly Hotel
This hotel welcomes guests in a park of greenery, a short distance from the medieval city. It offers an outdoor pool and allows pets. Guests can relax in the garden.
Hotel with Swimming Pool
This hotel is set in a green setting and offers a large swimming pool and a relaxation area. It also features large shaded terraces and direct access to the canal.
Outdoor Pool
Hotel with Parking
This hotel offers a large, free, and closed parking area within its expansive domain. Located outside the city walls, it provides highly convenient parking for guests.
Accessible Hotel
This hotel provides a reserved room specifically for handicapped persons and a designated parking space within 100m of the site.
3-Star Hotel
Located outside the city center, this hotel offers a peaceful retreat in the heart of the Camargue region. Guests can enjoy comfortable accommodations while exploring the surrounding nature.
Hotel with Outdoor Pool
This hotel offers a large outdoor swimming pool set within an expansive 8-hectare park. It is described as a true oasis of well-being, providing a relaxing environment for guests.
Business Hotel
Room Types
Classic Double RoomDecorated in warm tones, this air-conditioned room features a TV and a private bathroom.
These rooms on the ground floor do not have private terraces.
Camargue Double RoomThis air-conditioned room features a TV, a private bathroom and a private terrace. It also allows direct access to the garden.
Mediterranean Double RoomWith an elegant décor, this air-conditioned room features a TV and a private bathroom. It also offers a furnished terrace.
Provençal Double RoomDecorated in yellow tones, this air-conditioned room features a TV, a seating area and a private bathroom.
Camargue Twin RoomThis air-conditioned room features a TV, a private bathroom and a private terrace. It also allows direct access to the garden.
Classic Twin RoomThis air-conditioned room features a TV and a private bathroom.
VillaWith an elegant décor, this air-conditioned room features a TV, fridge and a private bathroom. Located on the second floor of the mansion.
Mediterranean twin RoomThe spacious double room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Le Mas Des Sables benefits from an enviable location that garners praise for its peaceful and idyllic setting. Nestled amidst a beautiful park, the hotel offers a tranquil retreat surrounded by lush greenery, providing a serene environment despite its proximity to major roadways. This picturesque locale is perfect for those seeking relaxation, yet it remains strategically situated close to key attractions and bustling areas such as the sea near Aigues-Mortes and various other towns.
Guests frequently commend its proximity to Aigues-Mortes, highlighting the convenient access to the enchanting medieval city. Many reviews note that while a car may be necessary for exploring beyond immediate surroundings, the hotel's position near cycle paths enhances accessibility for those looking to enjoy leisurely rides around the area.
The hotel integrates seamlessly with its natural surroundings, with structures like charming bungalows positioned thoughtfully within the landscape, and rooms arranged amid clusters of trees, fostering a harmonious blend with nature. Despite being close to a highway, railway, and even an airport, the tranquility of the site remains intact, making it a calm and relaxing haven.
In addition to its location, guests appreciate the warm hospitality, spacious accommodations, and the quality of amenities such as the clean, well-equipped apartments and delightful breakfasts. Private parking further adds convenience, making it an excellent base for exploring the notable proximity to the coast and nearby beaches. Overall, the setting is lauded for providing a comfortable and rejuvenating escape, ideal for enjoying the diverse activities and attractions of this enchanting region.
Breakfast
Le Mas Des Sables offers a breakfast experience that has received numerous positive comments from guests, highlighting its abundance and variety. The breakfast buffet is noted for its wide selection, with something available to suit every palate. Guests have praised the quality and setting of the breakfast, often served in a tranquil, shaded area under the trees or on a pleasant terrace, providing a lovely backdrop to start the day. The setting is described as peaceful, enhancing the overall breakfast experience.
However, there are some points of contention regarding the replenishment of food items after 10 am, as well as the perceived high cost of the breakfast, especially in comparison to other local options. Some guests suggested that the breakfast could offer more value for its price point, with comments on the use of certain items like concentrated orange juice. Despite these concerns, many guests still rate the breakfast highly, describing it as complete and satisfying, often mentioning the attentive service that complements the meal.
Overall, while there is some feedback regarding pricing and availability at later hours, the breakfast at Le Mas Des Sables is largely well-received, celebrated for its generous offerings and delightful setting.
Dinner
Le Mas Des Sables offers a dining experience that leaves many guests impressed by its culinary offerings. The restaurant is often praised for its excellent cuisine, with many visitors enjoying delicious and well-prepared meals over several evenings. Guests have highlighted that the food is good and provides good value for money. The charm and tranquility of the hotel enhance the dining ambiance, making meals not just about taste but also about atmosphere.
However, experiences do vary, with some finding certain aspects of the menu modest or uneven. While many appreciate the quality and presentation of the dishes, there are mentions of average elements in the meals and some inconsistencies in professionalism from the staff. Despite this, the overall warm and friendly service contributes positively to the dining experience.
Children are welcomed warmly, and the breakfast offerings are hearty and of high quality, adding to a pleasant dining stay. The restaurant, while maintaining a local touch with its dishes, resonates with many as a delightful and valuable part of their stay at the hotel.
Rooms
Le Mas Des Sables offers a unique and inviting accommodation experience with its rooms set in charming small houses scattered within a wooded environment. Guests frequently appreciate the spaciousness and comfort of the rooms, many of which are described as large, well-equipped, and cozy, with comfortable beds and air conditioning. The Provençal style decor aligns well with the serene and natural setting, making it ideal for a relaxing stay.
While the rooms generally provide a pleasant atmosphere, some guests noted that certain spaces were in need of renovation, mentioning musty odors and a lack of brightness. However, the attentive staff appears proactive in addressing such concerns, often accommodating requests for room changes. The presence of terraces in some rooms, beautiful views such as those overlooking horses, and easy access to a nice pool further enhance the overall appeal.
Despite a few concerns about cleanliness and outdated facilities, the overall ambiance of Le Mas Des Sables, with its individual chalets and green surroundings, receives positive remarks from travelers seeking a peaceful retreat.
Beds
At Le Mas Des Sables, guests can look forward to a generally comfortable sleeping experience. The hotel is frequently praised for its comfortable beds and high-quality bedding, with many guests enjoying the spotless bed linens and air-conditioned rooms for added comfort. A wide bed with a wonderful mattress is particularly highlighted, ensuring a restful night's sleep for most visitors.
However, some aspects indicate room for improvement. Guests have pointed out that the third bed is too small for adults, and a couple of visitors noted discomfort due to a noticeable separation in the bed's middle. There is a mention of a spring mattress in poor condition and stained children's bed sheets, indicating occasional inconsistencies. Moreover, while comfortable sofas contribute positively to the overall experience, it seems that these shortcomings are minor compared to the overall satisfaction with the bedding quality.
Cleanliness
Le Mas Des Sables is a hotel that receives mixed reviews in terms of cleanliness. While some areas, such as the toilet and bathroom facilities, are noted as very well-equipped and clean, other aspects of the hotel fall short of expectations. Guests have pointed out issues like cobwebs, dust, and insects, with some rooms even harboring a musty smell. Problems with cleanliness extend to issues such as unclean ceilings, spider webs, and mold in the bathrooms. There were reports of broken equipment and occasional encounters with pests. Despite some rooms being described as clean upon arrival, others had cleanliness concerns ranging from hair and fur left behind to more severe issues like blood stains and wet floors from leaking fixtures. Overall, while the hotel management aims for a clean experience, the comments suggest that significant improvements are necessary to ensure consistency and meet guest expectations.
Staff
At Le Mas Des Sables, guests are met with an exceptional level of service characterized by the professionalism and friendliness of the staff. Visitors frequently note the warm and welcoming atmosphere created by the team, particularly at the reception and within the restaurant. The staff's friendly demeanor and readiness to assist guests are highlights of the hotel experience, ensuring that queries and requests are handled efficiently and with a smile.
Guest interactions reveal a consistent pattern of attentiveness and helpfulness, with personnel going above and beyond to ensure a pleasant stay. Whether it's replenishing food items promptly or accommodating specific guest needs, the staff demonstrates both availability and flexibility. The calm and composed nature of the team contributes to an inviting and serene environment.
While there are rare instances of less favorable encounters, these are overwhelmingly outnumbered by positive reviews that emphasize the caring and empathetic nature of the staff. Visitors leave with strong impressions of a warm and professional team, creating a memorable stay amidst the lovely surroundings of Le Mas Des Sables, from its pleasant poolside to spacious, clean rooms.
Wi-Fi
Le Mas Des Sables offers a picturesque setting, but some guests have encountered challenges with the hotel's wifi service. Many visitors have reported difficulties in connecting to the wifi in certain rooms, describing the connection as weak or altogether unusable. Consistent issues with internet connectivity seem to be a recurring theme, with several guests unable to access the service at all. Additionally, there have been instances where assistance from the staff regarding wifi setup was not readily available, leading to some frustration. These insights suggest that, while Le Mas Des Sables provides a charming atmosphere, improvements to the wifi infrastructure could enhance the overall guest experience.
Pool
Tucked away amidst lush trees and tranquil surroundings, the oasis of Le Mas Des Sables offers a genuinely inviting atmosphere with its standout feature—a pool that earns high marks from guests. Nestled within a beautifully maintained and wooded park, the spacious pool area boasts ample sun loungers, perfect for basking in the sun. It's not just adults who can appreciate this serene spot; the pool is well-suited for children, too, creating a family-friendly retreat. The pool's temperature strikes a perfect balance for relaxation, and its cleanliness is consistently praised, with attention to maintenance evident as it is cleaned each morning. While the pool may not be the largest, it makes for a refreshing escape, staying open until 9:00 PM for evening unwinding. Although the ambiance surrounding the pool might lose some of its allure out of season, in peak times, it's a highlight, offering guests a peaceful respite and adding significant value to the serene ambiance of this lovely establishment.
Parking
Le Mas Des Sables offers a variety of convenient parking options that make it easy for guests to arrive and settle in without hassle. The hotel boasts a large private parking area, providing ample space for vehicles and ensuring guests can park with ease. The parking is not only convenient but also secure, offering peace of mind to those traveling by car. Additionally, the parking area is shaded, offering protection from the sun. While the parking is located at a distance from the bungalows, the overall setup is praised for its convenience and accessibility. The tranquil setting of the hotel, combined with the practicality of its parking facilities, contributes to a comfortable and stress-free stay.
Yes, Le Mas Des Sables has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Le Mas Des Sables.
Yes, Le Mas Des Sables welcomes dogs.
Yes, parking facilities are available at Le Mas Des Sables.