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Summary of reviewsCountry Inn & Suites by Radisson, Aiken, SC, is praised for its convenient and serene location, which provides easy access to local attractions, restaurants and shopping centers. Many guests appreciate the hotel's quiet setting and proximity to the University of South Carolina Aiken and local venues, enhancing its appeal for various types of stays.
The breakfast experience receives favorable feedback with guests noting the variety and quality of offerings, including hot options like eggs, sausage and waffles. The breakfast area is well-maintained and service is often described as excellent. Some criticisms exist regarding the freshness of specific items and limited options on occasion, but the overall sentiment is positive.
Rooms are generally described as clean, spacious and comfortable with many guests enjoying the quiet atmosphere and ample space, especially in the suites. However, there are reports of cleanliness issues such as stained bedding and unpleasant odors, suggesting a need for more consistent housekeeping and some updates to the decor.
Cleanliness throughout the hotel is praised by many guests, particularly in the common areas and among the friendly staff. Still, there are recurring reports of cleanliness lapses, including dirty carpets, dusty areas and maintenance issues in the rooms and bathrooms, indicating room for improvement.
The staff at the hotel is frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. Front desk personnel, in particular, are noted for their exceptional service and welcoming demeanor, contributing to a positive atmosphere.
The free Wi-Fi at the hotel receives generally positive remarks with many guests finding it fast and reliable. Some guests experienced occasional connectivity issues, but these appear to be isolated incidents.
The gym at the hotel is noted to be outdated and sometimes non-operational with several guests indicating it needs significant updates. The pool also receives mixed reviews with some guests enjoying its availability and others finding it dirty or closed during their stay.
Parking is generally convenient and guest-friendly with ample spaces available. Some guests experienced temporary limitations due to construction, but overall, parking was satisfactory.
Finally, the beds receive mixed feedback. Many guests find them comfortable and conducive to a good night's sleep, but there are also reports of discomfort due to mattress firmness and issues with bedding cleanliness. Improvements in this area could enhance the overall guest experience.
In summary, the Country Inn & Suites by Radisson, Aiken, SC, offers a convenient and comfortable stay with friendly staff, a good breakfast and generally clean and spacious rooms. However, attention to housekeeping consistency and updates to facilities like the gym and pool could further improve guest satisfaction. Show more
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Categories
Business Hotel
This hotel is a good option for business travelers, offering free Wi-Fi, a business center, and a location that provides easy access to local businesses. It also offers a comfortable environment for relaxation after work.
Hotel with Parking
This hotel provides free onsite parking and offers recreational vehicle parking, adding convenience for guests with RVs.
Accessible Hotel
The hotel is wheelchair accessible throughout its grounds. It provides wheelchair-accessible parking and van parking, a path to the elevator, a registration desk, a pool, a fitness center, a business center, and a restaurant. Assistive listening devices are available.
Hotel with Gym
The Country Inn & Suites provides a fitness center for guests. It also has a seasonal outdoor swimming pool.
3-Star Hotel
This hotel provides a seasonal outdoor swimming pool, free private parking, and a fitness center. It is conveniently located near local attractions.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
One-Bedroom Suite with Two Queen Beds - Disability Access/Non-Smoking The suite offers a tea and coffee maker. The unit offers 2 beds.
One-Bedroom Suite with Two Queen Beds - Non-SmokingThe suite provides a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThe quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-SmokingThe quadruple room offers a tea and coffee maker. The unit offers 2 beds.
One-Bedroom King Suite - Non-SmokingThe suite features a tea and coffee maker.
King Suite - Non SmokingThe suite provides a tea and coffee maker.
King Suite - Disability Access/Non SmokingThe suite features a tea and coffee maker.
Queen Suite with Two Queen Beds and Sofa Bed - Non Smoking
Guest Reviews
7.7
Good
Location
The location of the Country Inn & Suites by Radisson in Aiken, SC receives widespread positive feedback from guests. Many reviewers appreciate its proximity to various attractions, restaurants and shopping centers, making it convenient for both leisure and purpose-driven stays. The hotel is noted for its easy access and quiet setting, providing a comfortable stay in a serene environment. Guests frequently mention that it is close to their destinations, including family visits and events at the University of South Carolina Aiken. Additionally, the property's location near horse parks and local venues further enhances its appeal. While some guests found it a bit farther from the city than expected, the overall consensus highlights its advantageous positioning for a variety of needs. The combination of a great location, cleanliness and friendly staff makes it a favored choice among visitors to Aiken.
Breakfast
The breakfast experience at Country Inn & Suites by Radisson, Aiken, SC, receives generally positive remarks from guests, highlighting a variety of favorable aspects. The breakfast is frequently described as good, great and excellent with many guests appreciating the variety and selection, which includes options like eggs, sausage, waffles and a full breakfast bar. The breakfast area is noted for being clean and well-kept and the service is praised as amazing, sweet and helpful.
Guests consistently find the breakfast flavorful and plentiful, often enjoying the hot breakfast options and fresh coffee. Some reviews mention that breakfast exceeds average expectations and is better than usual offerings at similar hotels. There are positive mentions of inviting lobby spaces and friendly, efficient staff that contribute to a pleasant breakfast experience.
However, not all feedback is entirely positive. There are occasional criticisms related to the quality and freshness of specific items, such as stale bagels or the use of instant eggs. Some guests found the breakfast to be underwhelming or disappointing with limited options and occasional shortages. The breakfast hours and the consistency of availability, particularly during the weekends or due to COVID-related restrictions, also posed issues for some guests. Despite a few instances where the breakfast didn't meet expectations, the overall sentiment suggests that most guests find the breakfast options at Country Inn & Suites by Radisson, Aiken, SC, to be satisfying and a pleasant start to their day.
Rooms
Country Inn & Suites by Radisson in Aiken, SC offers rooms that guests describe predominantly as clean, spacious and comfortable. Many reviews highlight the generous size of the rooms and the comfortable beds, particularly in the suites. Guests seem to appreciate the quiet and cozy atmosphere, which makes for a relaxing stay. The hotel’s value for money is also frequently noted with several comments emphasizing its good location.
However, there are several mentions of cleanliness issues, such as stained bedding, unpleasant odors and remnants of previous occupants' belongings. Updates to the rooms and interior decor are suggested by some reviewers, pointing out that certain areas appear dated and in need of refurbishment. Despite these points, the overall impression is that the hotel provides a comfortable and spacious environment for its guests with many finding their stay satisfactory and appreciating the clean and quiet rooms.
Beds
The beds at the Country Inn & Suites by Radisson in Aiken, SC receive mixed reviews from guests. A significant number of visitors found the beds to be very comfortable, describing them as super comfy, cozy and relaxing. Others appreciated the clean bedding and noted that the rooms were modern with comfortable surroundings. Additionally, several guests found the beds to be sufficiently padded, adjustable and supportive for a good night's sleep.
However, some guests reported issues with bed comfort, noting that the mattresses were either too soft, too hard or lumpy, leading to discomfort and back or neck pain. There were also mentions of beds being worn out and not firm enough with some noting stained and dirty bedding. The pillows, in particular, were often described as flat and insufficient for proper support.
Despite the varied experiences, many guests did express satisfaction with the overall comfort of the beds and cleanliness was highlighted by several reviewers. While there are areas that need improvement, especially concerning mattress firmness and bedding cleanliness, the general consensus points towards a reasonably comfortable sleep experience for most visitors.
Cleanliness
Country Inn & Suites by Radisson in Aiken, SC receives a range of feedback regarding its cleanliness. Positive highlights are abundant with many guests noting that their rooms were clean and comfortable and the hotel featured well-maintained common areas, including the lobby and breakfast area. Guests frequently appreciated the friendly and efficient staff, which added to the overall pleasant experience. The bedding and towels in particular were often mentioned as being clean with some guests describing their rooms as spotless.
However, the reviews also revealed several cleanliness issues that should not be overlooked. A significant number of guests encountered cleanliness problems in their rooms and bathrooms, including dirty sheets, stained carpets and dusty areas. Some reported encountering unpleasant odors and even pests. The hallways and certain facilities, such as the pool, were also noted to need better upkeep. There were instances where guests felt the overall cleanliness was inconsistent with specifics such as dirty mirrors, unclean tubs and stained furniture being highlighted. Additionally, maintenance issues such as broken drains and damaged bathroom fixtures were mentioned, further detracting from the overall experience for some visitors.
In summary, while many guests found the Country Inn & Suites by Radisson in Aiken, SC to be clean and comfortable with friendly staff, there are recurring issues related to housekeeping that should be addressed to ensure a consistently positive experience for all visitors.
Staff
Country Inn & Suites by Radisson, Aiken, SC, is frequently praised for its outstanding staff, whose friendliness and helpfulness significantly enhance the guest experience. Guests consistently highlight the welcoming nature of the front desk personnel with specific commendations for individuals like Eric, who received high marks for his exceptional service and hospitality.
The hotel staff's willingness to assist and their courteous demeanor stand out, making guests feel genuinely welcome and supported throughout their stay. The cleaning staff also earns appreciation for their niceness and readiness to help. Exceptional management practices seem to be in place, fostering an environment where customer service is prioritized.
Guests uniformly describe the employees as kind, accommodating and efficient, contributing to a pleasant and friendly atmosphere. The staff's professionalism and commitment to satisfying customers shine, leaving guests with positive impressions and no complaints about their interactions.
Whether it’s through helpful advice, a friendly greeting or a smooth check-in process, the staff at Country Inn & Suites by Radisson, Aiken, SC, demonstrates excellence in service that resonates with guests, making their stay enjoyable and memorable.
Wi-Fi
The wifi experience at Country Inn & Suites by Radisson, Aiken, SC, generally garners positive remarks from guests. Many appreciate the free Wi-Fi and highlight its fast performance. Some travelers specifically mention that the wifi worked very well and was appreciated during their stay. However, a few reviews indicate occasional issues with some guests experiencing non-functional Wi-Fi or the Internet being down. Despite these hiccups, a considerable number of reviewers express no complaints about the internet availability, suggesting that, for the most part, the hotel's wifi meets guests' needs and expectations.
Gym
The reviews for the gym at Country Inn & Suites by Radisson in Aiken, SC emphasize some key points. Guests often found the gym to be outdated and in need of a few upgrades. There are multiple mentions of the gym being closed or non-operational during their stay, which contributed to a sub-standard experience. Occasionally, a guest noted the gym was adequate, referring to it as a small closet gym. However, the overall impression leans toward the gym facilities needing significant improvement to meet guest expectations.
Pool
The Country Inn & Suites by Radisson, Aiken, SC, features a pool that elicits a mix of reactions from its guests. Several reviews highlight that the pool was indeed open for use, providing an opportunity for a refreshing swim. However, some guests expressed dissatisfaction, noting that the pool was either closed or not in operation during their stay. Cleanliness seems to be an issue with comments referring to the pool as dirty or filthy. Additionally, there were mentions of the pool being crowded and more frequented by locals than hotel guests, which might impact the overall experience. These mixed reviews suggest that while the pool offers potential enjoyment, the quality and availability may vary.
Parking
The parking experience at Country Inn & Suites by Radisson, Aiken, SC, is generally positive according to guest reviews. The hotel offers ample and spacious parking, making it easy for guests to find a spot. The ease of entry and accessibility of the parking lot are highlighted with plenty of free parking available right in front of the hotel. However, some guests noted construction work on the parking lot during their stay, which temporarily limited the number of available spaces. Despite this, there were no major complaints about parking availability. Overall, the parking facilities at the hotel are convenient and guest-friendly.
Yes, Country Inn & Suites by Radisson, Aiken, SC has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Aiken, SC.
No, Country Inn & Suites by Radisson, Aiken, SC doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Aiken, SC.
Yes, Country Inn & Suites by Radisson, Aiken, SC has a gym.