Best Western Aquakub
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Summary of reviewsBest Western Aquakub, nestled by the serene Lake Bourget, enjoys a prime location that consistently draws praise for its tranquil and picturesque surroundings. Guests relish the close proximity to the lake, beach and promenade, as well as the convenience of nearby city amenities, all while maintaining a quiet ambiance perfect for relaxation. The hotel's scenic setting is further enhanced by modern facilities and the provision of free parking.
The breakfast experience at Best Western Aquakub stands out with many guests lauding the extensive selection and quality of the offerings. Breakfast on the terrace with a stunning lake view is frequently highlighted as a delightful experience, fortified by high-quality local products and friendly, efficient staff. Though some minor issues like availability and price were noted, the overall response to the breakfast offerings remains highly positive.
Dining at the hotel's rooftop restaurant garners generally favorable reviews, particularly for its breathtaking lake views and pleasant dining atmosphere. Guests appreciate the delicious meals and the welcoming service. Although some occasional service delays and menu limitations were mentioned, the overall dining experience remains a standout feature for many visitors.
Rooms at Best Western Aquakub are highly commended for their spaciousness, modern decor and cleanliness. Many guests value the comfortable beds, well-equipped amenities and especially the balconies with stunning lake views. While a few minor complaints about room size and layout were noted, the predominant sentiment is one of comfort and tranquility, further bolstered by soundproofing and quality bedding.
Cleanliness throughout the hotel receives mixed reactions. While numerous visitors praise the clean and comfortable rooms, some areas, particularly the spa and pool, were criticized for maintenance and cleanliness issues. Despite these areas needing improvement, the general cleanliness and welcoming ambiance of the hotel are frequently appreciated.
The staff at Best Western Aquakub is consistently highlighted as a major positive aspect, known for their exceptional friendliness, professionalism and attentiveness. Guests often mention the warm, welcoming atmosphere created by the team, significantly enhancing their overall experience.
WiFi services at the hotel are mainly praised for their reliability and strong connectivity, making it a suitable option for both leisure and business guests.
The spa offers a tranquil retreat with a variety of facilities including a sauna, jacuzzi and heated pool. Although appreciated for its relaxing atmosphere, several reviews suggest the spa could benefit from modernization and improved maintenance. Similarly, the gym is acknowledged for its functionality but is noted as needing updates and better equipment to meet guest expectations fully.
The swimming pool is generally well-received, providing a pleasant space for relaxation. Some maintenance issues, such as cleanliness and temperature control, were reported but do not overwhelmingly detract from the overall positive feedback regarding the pool area.
Parking is deemed convenient and often free with abundant space and easy access during less busy periods. During peak times, parking might become limited, but overall, guests find the parking facilities satisfactory and well-maintained.
In summation, Best Western Aquakub offers a comfortable and stylish stay with well-furnished rooms, excellent dining options and a friendly, helpful staff. Its beautiful lakeside location, coupled with modern amenities, ensures a relaxing and enjoyable experience for travelers seeking both adventure and tranquility.
Categories
The breakfast experience at Best Western Aquakub stands out with many guests lauding the extensive selection and quality of the offerings. Breakfast on the terrace with a stunning lake view is frequently highlighted as a delightful experience, fortified by high-quality local products and friendly, efficient staff. Though some minor issues like availability and price were noted, the overall response to the breakfast offerings remains highly positive.
Dining at the hotel's rooftop restaurant garners generally favorable reviews, particularly for its breathtaking lake views and pleasant dining atmosphere. Guests appreciate the delicious meals and the welcoming service. Although some occasional service delays and menu limitations were mentioned, the overall dining experience remains a standout feature for many visitors.
Rooms at Best Western Aquakub are highly commended for their spaciousness, modern decor and cleanliness. Many guests value the comfortable beds, well-equipped amenities and especially the balconies with stunning lake views. While a few minor complaints about room size and layout were noted, the predominant sentiment is one of comfort and tranquility, further bolstered by soundproofing and quality bedding.
Cleanliness throughout the hotel receives mixed reactions. While numerous visitors praise the clean and comfortable rooms, some areas, particularly the spa and pool, were criticized for maintenance and cleanliness issues. Despite these areas needing improvement, the general cleanliness and welcoming ambiance of the hotel are frequently appreciated.
The staff at Best Western Aquakub is consistently highlighted as a major positive aspect, known for their exceptional friendliness, professionalism and attentiveness. Guests often mention the warm, welcoming atmosphere created by the team, significantly enhancing their overall experience.
WiFi services at the hotel are mainly praised for their reliability and strong connectivity, making it a suitable option for both leisure and business guests.
The spa offers a tranquil retreat with a variety of facilities including a sauna, jacuzzi and heated pool. Although appreciated for its relaxing atmosphere, several reviews suggest the spa could benefit from modernization and improved maintenance. Similarly, the gym is acknowledged for its functionality but is noted as needing updates and better equipment to meet guest expectations fully.
The swimming pool is generally well-received, providing a pleasant space for relaxation. Some maintenance issues, such as cleanliness and temperature control, were reported but do not overwhelmingly detract from the overall positive feedback regarding the pool area.
Parking is deemed convenient and often free with abundant space and easy access during less busy periods. During peak times, parking might become limited, but overall, guests find the parking facilities satisfactory and well-maintained.
In summation, Best Western Aquakub offers a comfortable and stylish stay with well-furnished rooms, excellent dining options and a friendly, helpful staff. Its beautiful lakeside location, coupled with modern amenities, ensures a relaxing and enjoyable experience for travelers seeking both adventure and tranquility.
Hotel near Golf Courses
This hotel is located in Aix-les-Bains, a town known for its golf course. While specific golf amenities are not detailed, its presence in the area offers general access to local golf opportunities.
Hotel for Honeymoon
Located in Aix-les-Bains, this hotel offers an indoor pool and modern amenities. Its wellness facilities and convenient location make it a good choice for a relaxing stay. The hotel's amenities provide a comfortable and enjoyable experience for couples.
Hotel with Spa
Spa services are available for body scrubs, wraps, facial and body treatments, massages, and manicures and pedicures,
Family Friendly Hotel
This hotel offers family-friendly amenities and is close to local attractions, making it a convenient choice for families visiting the area.
Business Hotel
While specific details about meeting spaces are not available, Best Western hotels often provide business-friendly amenities, making it a reasonable option for business travelers.
Hotel with Parking
This hotel provides free private parking with 50 spaces available. It is situated adjacent to Lake Bourget and offers a panoramic restaurant with lake views.
Accessible Hotel
This hotel offers a comprehensive range of accessibility features including rooms specifically designed for physically challenged guests with features like bathtub seats, raised toilets with grab bars, walk-in showers, extra wide bathroom doors, and lowered vanity areas. The property also has access ramps and is wheelchair accessible in common areas.
Hotel with Gym
This hotel offers a fitness area with essential equipment for a basic workout. The added benefit of an aquatics center enhances the fitness and recreation options available.
3-Star Hotel
This hotel is a popular choice, offering comfortable rooms and an indoor swimming pool. It's well-regarded for its amenities and proximity to Lake Bourget, making it suitable for both relaxation and activities.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Guest Reviews
Nestled by the serene Lake Bourget, Best Western Aquakub enjoys an exceptional location that consistently draws praise from its guests. The hotel's proximity to the lake is its standout feature, offering tranquil and picturesque surroundings that are perfect for a relaxing getaway. Just steps away from the lake, guests can enjoy easy access to the beach, promenade and a variety of recreational activities, making it an ideal spot for both relaxation and adventure.
The nearby small harbor and the convenience of being close to the city center and amenities are also frequently noted. Despite this accessibility, the hotel maintains a quiet and calm atmosphere, making it a perfect retreat from the hustle and bustle. Guests appreciate the stunning lake views, particularly from the terrace where breakfast is served, enhancing their overall experience.
Well-appointed with modern facilities, the hotel also provides convenient features such as free parking. With its scenic setting and easy access to local attractions, Best Western Aquakub is well-positioned to offer a memorable and enjoyable stay.
The breakfast experience at Best Western Aquakub receives considerable praise from guests, often highlighted for its quality and variety. Located on the 3rd floor, the breakfast terrace provides a stunning view of Lake Bourget, making the meal even more enjoyable. Guests frequently commend the extensive breakfast buffet for offering a wide selection of both sweet and savory options, ensuring something to satisfy every palate. Many describe the breakfast as hearty, generous and delicious with high-quality local products. Service is also positively noted with specific mentions of friendly and helpful staff enhancing the breakfast experience.
However, some guests note areas for improvement. A few reviews mention that the breakfast can be expensive for what is offered with instances where certain items like cheese and fresh juice were unavailable at later times in the morning. Additionally, occasional criticisms include the lack of variety, especially in savory options and some logistical issues such as slow service for breakfast drinks and cramped buffet locations.
Despite these minor drawbacks, the overall reception of the breakfast at Best Western Aquakub is highly favorable with guests especially appreciating the picturesque setting and comprehensive offerings.
The dining experience at 'Best Western Aquakub' leaves a mixed but generally positive impression among guests. Highlighted by many is the rooftop restaurant, praised not only for its good food but also for the breathtaking lake views it offers. Diners frequently commend the delicious and quality meals served there and the experience of dining on the terrace is mentioned as a desirable feature.
The restaurant staff is described as pleasant and welcoming, contributing to the overall enjoyment of meals. Breakfast at the hotel receives positive reviews for being hearty and served in a nice ambiance, often accompanied by scenic views.
However, some guests have noted areas for improvement. There are mentions of long service times and occasional menu limitations, along with the restaurant being closed on certain days, which could be inconvenient for some visitors. Additionally, a few reviewers expressed disappointment with the value for money and the quality of specific dishes, particularly in comparison to other services offered by the hotel.
Despite these sporadic criticisms, the restaurant is often recommended for its great location, gorgeous views and generally satisfying dining experience. Overall, the rooftop setting and pleasant dining atmosphere make it a standout feature of the 'Best Western Aquakub'.
Best Western Aquakub receives high marks for its spacious, well-decorated rooms that provide great comfort and cleanliness. Guests particularly appreciate the rooms with balconies offering stunning lake views, which add an extra touch of tranquility to their stay. The decor is generally well-liked, being described as modern, stylish and tastefully done, albeit with some noting a preference for brighter decor due to the brown and dark hues in certain rooms.
Functionality is a key strength of the hotel rooms, as they are well-equipped with amenities such as refrigerators, electric kettles and coffee-making facilities. The rooms are also described as cozy and welcoming, making them suitable for both short and long stays. The spacious suites are particularly praised for their size and the high-quality comfort they offer, complete with comfortable bedding and soundproofing that ensures a quiet, restful environment.
While most reviews highlight the positive aspects, a few mention that some rooms are smaller and less conveniently arranged. Issues like the absence of showers in some rooms, narrow bathtubs and damaged toilet doors were noted, but these are less frequent complaints. The hotel’s cleanliness and maintenance stand out positively overall, even though there are minor areas where improvements could be made.
Guests also appreciate the additional facilities like the spa and indoor pool, mentioning their enjoyment despite occasional comments about the state of the sauna. The hotel's location near the lake is frequently mentioned as a significant advantage, providing picturesque views and a peaceful setting.
In conclusion, Best Western Aquakub offers a comfortable and stylish stay with well-furnished, spacious rooms that cater well to guests' needs, making it a solid choice for travelers seeking both relaxation and functionality in a serene lakeside environment.
Guests of the Best Western Aquakub consistently praise the hotel's bedding for its comfort and high quality. Many reviews highlight the beds as being extremely comfortable and the bedding as top-notch, contributing to a restful night's sleep. Comfortable beds, spacious and cozy rooms and overall bedding quality are recurrent themes in the feedback with some describing the beds and bedding as perfect or super comfortable. Positive mentions extend to the cleanliness of the beds and rooms, enhancing the guests' experiences. While a few guests noted issues such as hard mattresses or small duvets, the majority found the bedding to be of very good quality, ensuring comfort and satisfaction during their stay.
Best Western Aquakub presents a mixed impression regarding its cleanliness based on guest reviews. On the positive side, many guests praised the hotel for its clean and comfortable rooms, mentioning that the establishment itself is very clean with good cleaning services. The rooms and hallways were frequently noted as spacious, modern and well-decorated with some reviews highlighting the impeccable cleanliness and well-maintained facilities. The hotel's ambiance and neat décor contribute to a welcoming atmosphere, making it appealing for travelers seeking comfort and style.
However, some areas fall short of these high standards. Guests reported issues with the cleanliness of the bathrooms and pool area, noting instances of dirty shower grout, scaled toilet bowls and insufficient maintenance. The spa and pool facilities specifically were highlighted as needing significant improvement in cleanliness and upkeep. Additionally, some reviews mentioned problems such as dust, hair and residue in the rooms, as well as strong synthetic odors and incomplete cleaning.
Overall, while Best Western Aquakub demonstrates notable strengths in offering clean, well-kept rooms and visually appealing decor, there are clear grounds for improvement, particularly in the maintenance and sanitation of common areas and facilities.
At the Best Western Aquakub, guests can expect an exceptionally friendly and helpful staff. Commonly described as warm, welcoming and attentive, the staff consistently provides courteous and professional service across all areas of the hotel. Many guests highlighted the staff’s ability to make them feel welcome and comfortable with particular praise for being efficient and always ready to meet requests.
From the check-in experience to interactions with room attendants and restaurant staff, guests frequently mention the positive and pleasant demeanor of the team. Numerous reviews noted the staff’s kindness, politeness and genuine care, which significantly enhanced their stay. The reception team, in particular, received accolades for their friendliness and helpfulness, ensuring that every arrival was handled smoothly.
The hotel’s commitment to hospitality is evident in the staff's competent and perceptive service, which allows them to attend to guests' needs promptly. Compliments were also given to the night shift and the housekeeping team for their exceptional dedication and professionalism.
Despite isolated mentions of communication barriers and occasional understaffing, the overwhelming sentiment was one of satisfaction with the hotel personnel. Whether it’s the warm welcome or the attentive service throughout the stay, the staff at Best Western Aquakub contributes significantly to a pleasant and memorable hotel experience.
At Best Western Aquakub, guests have predominantly positive remarks regarding the hotel's WiFi services. The hotel offers free, high-speed WiFi in all rooms, ensuring that visitors stay connected with ease. The WiFi connection is good and stable with a strong signal reported throughout their stay, making it a reliable choice for both leisure and business travelers. While there were a few mentions of WiFi issues, the general consensus highlights a satisfactory internet experience. The hotel appears to prioritize seamless connectivity alongside other amenities.
The Best Western Aquakub's spa presents a diverse experience for guests, balancing substantial positives with noted areas for improvement. Many visitors highlight the spa as a key feature of their stay, appreciating its relaxing atmosphere and the variety of facilities, including a sauna, jacuzzi, steam room and heated indoor pool. The cleanliness of the spa is frequently mentioned positively with guests describing it as a pleasant and quiet place for relaxation.
The large spa pool and well-maintained hammam are particularly commended, contributing to a generally positive sentiment about the spa's offerings. Additionally, the courteous staff and the inclusion of the spa access in the room price further enhance the guest experience.
However, there are several points where the spa falls short. The spa area is described by some as aging and in need of modernization with specific mentions of the sauna and pool showing signs of wear. Maintenance issues, such as highly chlorinated and foamy jacuzzi water, rust and out-of-service sauna facilities, are noted as detracting from the overall experience. Moreover, the spa's small size and occasional overcrowding can undermine its potential for a serene escape.
In summary, while the Best Western Aquakub's spa offers a range of appreciated amenities and a generally soothing environment, it also faces criticism for its outdated facilities and upkeep issues. Guests find the spa enjoyable and relaxing but note that improvements could elevate it to a higher standard.
The gym facilities at Best Western Aquakub receive mixed reviews from guests. Though the gym is described as functional and quiet by some, it’s clear that there is significant room for improvement. Several reviews point out that the fitness area is small and somewhat charmless, lacking in proper gym facilities and with basic, often worn-out, equipment. Instances of broken or out-of-order machines are frequent, contributing to a sense of disappointment among visitors looking for a comprehensive workout experience. Despite its convenience for a quick exercise session, the gym appears to be in need of modern updates and better maintenance to meet guest expectations.
The swimming pool at the Best Western Aquakub generally receives positive feedback with guests frequently highlighting its pleasant and spacious nature. Many appreciate the indoor pool for its warmth, which makes it a relaxing retreat, especially after a long day. The added amenities of a jacuzzi and spa enhance the experience, offering a comprehensive wellness escape. Guests often describe the pool as large and well-equipped with some noting the lovely views of the mountains from the pool area.
That said, there are a few consistent issues raised in the reviews. Cleanliness seems to be a recurring problem with several guests commenting on floating particles, rust and the need for better maintenance. Some mention that the pool's temperature can sometimes be too cold, detracting from the overall comfort. Technical issues, such as non-working lights and a damaged ceiling, also detract from the experience for some visitors.
Overall, while the pool area is described as enjoyable and a key feature of the hotel, there are a few areas needing improvement to meet all guests' expectations. The combination of a heated pool, jacuzzi and sauna makes it a strong attraction, but attention to cleanliness and maintenance would enhance the overall guest experience.
Travelers visiting the Best Western Aquakub generally find the parking facilities convenient and accessible. The hotel offers spacious and secure parking areas, often free of charge, which guests appreciate. Private and public parking options are available with some spots providing picturesque views of the lake. During off-peak times, parking is straightforward and plentiful, though it can become limited and challenging to find a space during peak seasons or when the hotel is busy.
Many reviews commend the hotel's easy-to-use and handy parking system. The parking areas are conveniently located near the main amenities such as the bar and restaurant, making it easy for guests to enjoy the facilities without worrying about their vehicles.
However, some guests noted that there can be a shortage of parking spaces, particularly on busy days and found the parking lot to be smaller than expected for the number of rooms available. Despite these occasional challenges, the overall sentiment suggests that the hotel manages to provide sufficient parking services with most visitors experiencing no significant issues during their stay.
Best Western Aquakub presents itself as an excellent choice for a family-friendly getaway. Guests consistently highlight the welcoming and warm environment created by the establishment's friendly staff. The hotel offers a safe and ideal environment for families with spacious and well-arranged rooms that cater to both adults and children. The modern suite layout is particularly convenient for young families, featuring amenities like baby chairs.
The atmosphere of the hotel fosters enjoyable family moments, making it an ideal spot for a family weekend or an extended family holiday. The fitness area, although small and the pool have received positive remarks for providing fun and relaxation for families.
Guests appreciate the family-friendly breakfast area and the added benefit of complimentary breakfast, which enhances the value of their stay. The hotel also accommodates pets, proving to be a great option for families traveling with dogs.
Children's facilities have been positively reviewed with plenty of activities available to keep younger guests entertained. The property’s commitment to cleanliness and comfort further adds to its appeal, ensuring that families have a pleasant and enjoyable stay.
Nestled in a convenient location suitable for short stays, the Best Western Aquakub is a three-star hotel known for its friendly and welcoming staff. The modern establishment boasts great decor and cleanliness, providing good value for money. Despite these positives, some guests feel that the hotel falls short in several areas. The spa and sauna facilities are quite small, especially given the number of guests and the breakfast service does not meet the expectations of a three-star hotel. Although the overall service is consistent with three-star standards, several guests were disappointed with the facilities and found the hotel to be overpriced for the quality offered. The hotel could benefit from better matching its services to its three-star rating, but it remains a nice option for a short stay with its inviting ambiance and attentive staff.
'Best Western Aquakub' offers a variety of accessible facilities designed to accommodate guests with disabilities. Each floor is equipped with secure accessible amenities, including handicap bathrooms and good wheelchair access. The hotel provides easy access to pools and a sauna, though some areas like the entrance step could benefit from improved marking for better accessibility.
The location of the hotel is particularly praised for its convenience; it is easily accessible from highways and ideal for travelers passing through. Guests consistently find it straightforward to locate and note the availability of ramps in most areas and plenty of parking. While there is room for improvement concerning certain accessibility features, the overall feedback highlights the hotel's considerable efforts to accommodate guests with reduced mobility.
The heated pool at Best Western Aquakub has generally received positive feedback from guests. Visitors have frequently highlighted the pool as being well-maintained and clean, adding to the overall pleasant experience. Many appreciated the temperature, finding it adequately heated and enjoyable. The luxurious quality of the heated pool, including the added benefit of a super-heated Jacuzzi, has been appreciated as a big plus. The pool's warmth, especially with the Jacuzzi, has been regarded as extremely enjoyable. Some travelers commented on the pool being at the right temperature with no issues. Additionally, the large size of the heated pool on the window side has been commended. However, a few remarks mentioned the pool's temperature being either too hot or the heating not being adequate on certain occasions. Overall, the heated pool and jacuzzi have significantly contributed to guests' positive experiences at the hotel.
The indoor pool at the Best Western Aquakub is generally regarded as a pleasant and comfortable feature of the hotel. Described by many as beautiful and spacious, it has received praise for being clean and well-presented, contributing to a relaxing and enjoyable experience for guests. The pool is heated, ensuring a warm swim and its sizable dimensions are appreciated. In addition to the pool, the presence of a jacuzzi has also been noted, adding to the overall spa-like atmosphere.
Despite the largely positive feedback, there have been some concerns mentioned about maintenance and water temperature issues. Few guests noted poor hygiene in the pool area, suggesting that improvements could be made in these areas. Nevertheless, the indoor pool remains a key highlight of the hotel, valued for its warm and relaxing ambiance, making it a great facility for most visitors.
Best Western Aquakub offers a wonderful setting for a romantic getaway, highlighted by suites featuring relaxing jacuzzis and stunning views. The ambiance is notably serene and peaceful in the evenings, perfect for a calming retreat. While there are no specific mentions of honeymoon packages, the overall experience suggests it as a great place for a romantic weekend or a special stay for couples.
Best Western Aquakub stands out for its dog-friendly policy, making it a suitable choice for travelers with pets. The hotel permits dogs and even allows guests to bring up to two dogs with only one extra charge applied. Guests frequently mention enjoying their stays with their pets, indicating a welcoming atmosphere for dogs. This pet-friendly approach is highlighted as a significant advantage, especially since not all hotels accommodate pets. Despite limited information on specific dog-friendly features, the overall positive feedback underscores the hotel's accommodating nature toward canine companions.
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Location
The nearby small harbor and the convenience of being close to the city center and amenities are also frequently noted. Despite this accessibility, the hotel maintains a quiet and calm atmosphere, making it a perfect retreat from the hustle and bustle. Guests appreciate the stunning lake views, particularly from the terrace where breakfast is served, enhancing their overall experience.
Well-appointed with modern facilities, the hotel also provides convenient features such as free parking. With its scenic setting and easy access to local attractions, Best Western Aquakub is well-positioned to offer a memorable and enjoyable stay.
Breakfast
However, some guests note areas for improvement. A few reviews mention that the breakfast can be expensive for what is offered with instances where certain items like cheese and fresh juice were unavailable at later times in the morning. Additionally, occasional criticisms include the lack of variety, especially in savory options and some logistical issues such as slow service for breakfast drinks and cramped buffet locations.
Despite these minor drawbacks, the overall reception of the breakfast at Best Western Aquakub is highly favorable with guests especially appreciating the picturesque setting and comprehensive offerings.
Dinner
The restaurant staff is described as pleasant and welcoming, contributing to the overall enjoyment of meals. Breakfast at the hotel receives positive reviews for being hearty and served in a nice ambiance, often accompanied by scenic views.
However, some guests have noted areas for improvement. There are mentions of long service times and occasional menu limitations, along with the restaurant being closed on certain days, which could be inconvenient for some visitors. Additionally, a few reviewers expressed disappointment with the value for money and the quality of specific dishes, particularly in comparison to other services offered by the hotel.
Despite these sporadic criticisms, the restaurant is often recommended for its great location, gorgeous views and generally satisfying dining experience. Overall, the rooftop setting and pleasant dining atmosphere make it a standout feature of the 'Best Western Aquakub'.
Rooms
Functionality is a key strength of the hotel rooms, as they are well-equipped with amenities such as refrigerators, electric kettles and coffee-making facilities. The rooms are also described as cozy and welcoming, making them suitable for both short and long stays. The spacious suites are particularly praised for their size and the high-quality comfort they offer, complete with comfortable bedding and soundproofing that ensures a quiet, restful environment.
While most reviews highlight the positive aspects, a few mention that some rooms are smaller and less conveniently arranged. Issues like the absence of showers in some rooms, narrow bathtubs and damaged toilet doors were noted, but these are less frequent complaints. The hotel’s cleanliness and maintenance stand out positively overall, even though there are minor areas where improvements could be made.
Guests also appreciate the additional facilities like the spa and indoor pool, mentioning their enjoyment despite occasional comments about the state of the sauna. The hotel's location near the lake is frequently mentioned as a significant advantage, providing picturesque views and a peaceful setting.
In conclusion, Best Western Aquakub offers a comfortable and stylish stay with well-furnished, spacious rooms that cater well to guests' needs, making it a solid choice for travelers seeking both relaxation and functionality in a serene lakeside environment.
Beds
Cleanliness
However, some areas fall short of these high standards. Guests reported issues with the cleanliness of the bathrooms and pool area, noting instances of dirty shower grout, scaled toilet bowls and insufficient maintenance. The spa and pool facilities specifically were highlighted as needing significant improvement in cleanliness and upkeep. Additionally, some reviews mentioned problems such as dust, hair and residue in the rooms, as well as strong synthetic odors and incomplete cleaning.
Overall, while Best Western Aquakub demonstrates notable strengths in offering clean, well-kept rooms and visually appealing decor, there are clear grounds for improvement, particularly in the maintenance and sanitation of common areas and facilities.
Staff
From the check-in experience to interactions with room attendants and restaurant staff, guests frequently mention the positive and pleasant demeanor of the team. Numerous reviews noted the staff’s kindness, politeness and genuine care, which significantly enhanced their stay. The reception team, in particular, received accolades for their friendliness and helpfulness, ensuring that every arrival was handled smoothly.
The hotel’s commitment to hospitality is evident in the staff's competent and perceptive service, which allows them to attend to guests' needs promptly. Compliments were also given to the night shift and the housekeeping team for their exceptional dedication and professionalism.
Despite isolated mentions of communication barriers and occasional understaffing, the overwhelming sentiment was one of satisfaction with the hotel personnel. Whether it’s the warm welcome or the attentive service throughout the stay, the staff at Best Western Aquakub contributes significantly to a pleasant and memorable hotel experience.
Wi-Fi
Spa
The large spa pool and well-maintained hammam are particularly commended, contributing to a generally positive sentiment about the spa's offerings. Additionally, the courteous staff and the inclusion of the spa access in the room price further enhance the guest experience.
However, there are several points where the spa falls short. The spa area is described by some as aging and in need of modernization with specific mentions of the sauna and pool showing signs of wear. Maintenance issues, such as highly chlorinated and foamy jacuzzi water, rust and out-of-service sauna facilities, are noted as detracting from the overall experience. Moreover, the spa's small size and occasional overcrowding can undermine its potential for a serene escape.
In summary, while the Best Western Aquakub's spa offers a range of appreciated amenities and a generally soothing environment, it also faces criticism for its outdated facilities and upkeep issues. Guests find the spa enjoyable and relaxing but note that improvements could elevate it to a higher standard.
Gym
Pool
That said, there are a few consistent issues raised in the reviews. Cleanliness seems to be a recurring problem with several guests commenting on floating particles, rust and the need for better maintenance. Some mention that the pool's temperature can sometimes be too cold, detracting from the overall comfort. Technical issues, such as non-working lights and a damaged ceiling, also detract from the experience for some visitors.
Overall, while the pool area is described as enjoyable and a key feature of the hotel, there are a few areas needing improvement to meet all guests' expectations. The combination of a heated pool, jacuzzi and sauna makes it a strong attraction, but attention to cleanliness and maintenance would enhance the overall guest experience.
Parking
Many reviews commend the hotel's easy-to-use and handy parking system. The parking areas are conveniently located near the main amenities such as the bar and restaurant, making it easy for guests to enjoy the facilities without worrying about their vehicles.
However, some guests noted that there can be a shortage of parking spaces, particularly on busy days and found the parking lot to be smaller than expected for the number of rooms available. Despite these occasional challenges, the overall sentiment suggests that the hotel manages to provide sufficient parking services with most visitors experiencing no significant issues during their stay.
Family
The atmosphere of the hotel fosters enjoyable family moments, making it an ideal spot for a family weekend or an extended family holiday. The fitness area, although small and the pool have received positive remarks for providing fun and relaxation for families.
Guests appreciate the family-friendly breakfast area and the added benefit of complimentary breakfast, which enhances the value of their stay. The hotel also accommodates pets, proving to be a great option for families traveling with dogs.
Children's facilities have been positively reviewed with plenty of activities available to keep younger guests entertained. The property’s commitment to cleanliness and comfort further adds to its appeal, ensuring that families have a pleasant and enjoyable stay.
3 Star
Accessible
The location of the hotel is particularly praised for its convenience; it is easily accessible from highways and ideal for travelers passing through. Guests consistently find it straightforward to locate and note the availability of ramps in most areas and plenty of parking. While there is room for improvement concerning certain accessibility features, the overall feedback highlights the hotel's considerable efforts to accommodate guests with reduced mobility.
Heated Pool
Indoor Pool
Despite the largely positive feedback, there have been some concerns mentioned about maintenance and water temperature issues. Few guests noted poor hygiene in the pool area, suggesting that improvements could be made in these areas. Nevertheless, the indoor pool remains a key highlight of the hotel, valued for its warm and relaxing ambiance, making it a great facility for most visitors.
Honeymoon
Dog Friendly
No, Best Western Aquakub doesn't have any pool.
Yes, a spa is available at Best Western Aquakub.
Yes, Best Western Aquakub welcomes dogs.
Yes, parking facilities are available at Best Western Aquakub.
Yes, Best Western Aquakub has a gym.
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