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Summary of reviewsRoute Inn Grantia Akita Spa Resort is highly regarded for its prime city center location, enhanced by the luxury of natural hot springs. Guests appreciate its proximity to downtown Akita, free parking and a nearby limousine bus stop providing easy airport access. While the 15-minute walk from Akita Station can be inconvenient without a weekday shuttle, the serene and quiet environment creates a restful base for exploring the city. The pleasant surroundings and nearby dining options, combined with a good breakfast buffet, contribute to a positive overall experience.
The breakfast at the hotel is frequently praised for its delicious taste and variety, featuring seasonal ingredients and a rich selection of Akita-style dishes. The spacious breakfast venue received compliments despite occasional crowding and missing items during busy times. Thoughtful COVID-19 measures and the high-quality dining experience further enhance the stay.
Rooms at the Route Inn Grantia are noted for their comfort, spaciousness and cleanliness. Guests frequently highlight the quiet and relaxing atmosphere, although areas for improvement include musty smells, outdated room keys and elevator delays in the East Building. The kindness of the staff and the proximity of the spa are notable positives, making up for the minor drawbacks. The well-maintained rooms and clean bathrooms add to the overall positive guest experience.
The hotel's staff receives high marks for their commendable service, kindness and helpfulness. Despite a few instances of visible irritation and long waits at the cafeteria, the reception and restaurant staff are praised for their energy, responsiveness and friendliness. The housekeepers' diligence and the overall polite and accommodating service contribute to a pleasant atmosphere.
The spa experience at the hotel is a standout feature, earning widespread praise for its spacious and well-organized onsen. The quality of the hot spring water, variety of baths and comfortable sauna significantly enhance the overall experience. Business travelers particularly appreciate the added relaxation offered by the hot springs.
Ample and free parking is a notable convenience, especially for those traveling by car or motorcycle. Despite minor issues such as limited spaces and challenging stairs, the availability of covered parking enhances the hotel's overall convenience.
Overall, Route Inn Grantia Akita Spa Resort offers a highly satisfying stay with its excellent location, delicious breakfast, comfortable rooms, commendable staff, extensive spa facilities and convenient parking, making it an appealing choice for travelers. Show more
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Categories
Business Hotel
This hotel provides spa facilities, offering a relaxing environment for business travelers after a long day. It includes essential amenities for a comfortable stay.
Hotel with Parking
This hotel offers free parking and features hot-spring baths and a Korean sauna. Rooms include free internet and satellite TV channels.
Hotel with Spa
Hotel near Nightlife Spots
3-Star Hotel
Room Types
Single Room - SmokingAir-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Double Room - SmokingAir-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Twin Room - SmokingAir-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Single Room - Non-SmokingAir-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Double Room - Non-Smoking Air-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Twin Room - Non-SmokingAir-conditioned rooms come with a tea maker and wood writing desk. Relaxation options include a soak in the bathtub and pay TV programs.
Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Double Room with Small Double Bed - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Compact Twin Room (110cm Beds) - Non-SmokingThe unit has 2 beds.
Compact Twin Room (110cm Beds) - SmokingThe unit has 2 beds.
Guest Reviews
7.5
Good
Location
Route Inn Grantia Akita Spa Resort boasts a prime city center location, enriched with the luxury of natural hot springs. Guests appreciate its proximity to the bustling downtown area and the convenience of nearby free parking. For those planning day trips, the hotel is comfortably close to a limousine bus stop that offers easy airport access.
However, several guests noted that the hotel is about a 15-minute walk from Akita Station, making it somewhat inconvenient for those arriving by train, especially since there is no shuttle service available on weekdays. Despite this, some found the journey pleasant when combined with sightseeing. The layout of the property and entrance can initially be confusing, requiring some acclimation.
The serene and quiet environment of the hotel's location is a plus for many, making it a restful base for exploring Akita. Furthermore, the convenience of nearby dining options and the variety of hot springs combined with a good breakfast buffet adds to the overall positive experience for guests.
Breakfast
Guests have frequently praised the breakfast at Route Inn Grantia Akita Spa Resort for its delicious taste and satisfying variety. Featuring seasonal ingredients and a wide array of dishes, the breakfast offerings cater to diverse tastes and provide an enjoyable start to the day. Many reviews highlight the luxury of the breakfast experience, complementing it with positive mentions of the hotel's hot spring. The breakfast venue is noted to be spacious and pleasant, enhancing the overall dining experience. Although some reviews mention crowding and occasional unavailability of items at the buffet, the consensus remains overwhelmingly positive with guests appreciating the thoughtful COVID-19 measures and the rich selection of Akita-style dishes.
Rooms
Route Inn Grantia Akita Spa Resort offers visitors a blend of comfort and convenience, especially for those traveling by car. Guests frequently appreciate the quiet and spacious rooms, which provide a relaxing atmosphere. The cleanliness of the rooms and bathrooms is often highlighted, contributing to a comfortable stay. Many reviewers found the beds comfortable and noted the convenience of the facilities.
However, there are several points for improvement. Some guests experienced issues such as musty smells, outdated room keys and a lack of modern amenities. The East Building's sole elevator often caused delays and there were occasional reports of maintenance issues in the restrooms. For those sensitive to air quality, the stale air when the AC was off could be a drawback.
Despite these concerns, the kindness of the staff and the proximity of the spa are notable positives that enhance the overall guest experience. The spacious bathrooms were particularly praised, providing a pleasant environment for relaxation. Nevertheless, the hotel seems to be more suited for travelers with personal transportation, as it is somewhat far from the station.
Cleanliness
Route Inn Grantia Akita Spa Resort has received positive remarks for its cleanliness. Guests frequently note that the rooms are well-maintained, clean and comfortable, enabling restful sleep. Despite the age of the facilities, the hotel remains tidy and guests can see the staff's dedication to cleanliness. Polite interactions with the cleaning staff enhance the stay. However, a few areas such as the inside of the room's refrigerator and some other spots have been mentioned as unsanitary. There are also comments about the interior design and amenities feeling outdated. While the hotel maintains a generally high standard of cleanliness, some improvements in specific areas could further enhance the guest experience.
Staff
Guests have frequently praised the staff at Route Inn Grantia Akita Spa Resort for their commendable service. Many reviews highlight the staff's kindness and helpfulness in addressing inquiries with several noting that their warm words were comforting. The reception team was often energetic and created a positive impression during check-in and check-out and front desk service received multiple commendations for its quality. Additionally, the restaurant staff were described as cheerful and responsive and the housekeepers were noted for their diligence. Smiling and friendly greetings from the staff contributed to a pleasant atmosphere at the hotel.
However, there were a few instances of visible irritation at the front desk and a notably long wait time at the cafeteria due to understaffing. Despite these minor issues, the overall sentiment reflected a high level of satisfaction with the staff's polite and accommodating service, winning appreciative comments for their dedication, such as taking care of forgotten items and sending them back to the guests.
Spa
Route Inn Grantia Akita Spa Resort boasts an impressive spa experience, earning widespread praise from guests. The hot springs and spa facilities are a standout feature with many visitors highlighting the spacious and well-organized onsen. The large public baths and open-air hot springs are particularly popular, providing a fantastic and relaxing experience. Guests appreciated the variety of baths available, along with a comfortable sauna to enhance their relaxation.
The quality of the hot spring water and the overall bathing facilities have been repeatedly commended. The attached hot spring offers guests a chance to unwind and enjoy the soothing waters after a long day. Consistent feedback mentions the value for money, noting that the spa facilities significantly enhance the overall stay.
Business travelers have expressed that the hot springs are a compelling reason to choose this hotel repeatedly, citing the added relaxation it brings to their trips. The expansive hot springs and the comprehensive bathing amenities contribute to a highly satisfying and restful visit, making the Route Inn Grantia Akita Spa Resort an appealing choice for those seeking a quality spa experience.
Parking
The Route Inn Grantia Akita Spa Resort offers ample parking, which is a significant convenience for guests. The parking area includes covered spaces, beneficial for those on motorcycle trips. A standout feature is the free parking, adding to the overall convenience of the location. However, potential visitors should be aware that the parking facility can become limited due to day-use hot springs visitors and this might also lead to overnight guests needing to park on the second floor. Some guests noted that the parking area has stairs, making it challenging to manage luggage. Despite these minor issues, the availability of ample and covered parking, combined with the hotel's overall convenience, makes it a good choice for travelers.
No, Route Inn Grantia Akita Spa Resort doesn't have any pool.
Yes, a spa is available at Route Inn Grantia Akita Spa Resort.
No, Route Inn Grantia Akita Spa Resort doesn't allow dogs.
Yes, parking facilities are available at Route Inn Grantia Akita Spa Resort.
No, Route Inn Grantia Akita Spa Resort doesn't have a gym.