Ayla Hotel
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Summary of reviewsAyla Hotel, located in the heart of Al Ain, is highly acclaimed for its prime location and the convenience it offers to travelers. Its proximity to significant attractions like the Sheikh Khalifa Mosque, major tourist spots and essential amenities such as hospitals and supermarkets enhances its appeal. Guests particularly appreciate the attached mall and the peaceful, accessible environment. Cleanliness is a notable strength with high praise for the well-maintained rooms, spotless facilities and serene ambiance.
The breakfast experience at Ayla Hotel is generally positive with guests commending the varied and high-quality offerings, including made-to-order eggs. Despite some criticisms about cost and vegetarian options, the breakfast is often described as excellent. Dinner and lunch also receive favorable reviews for taste and quality, particularly highlighting the buffet and top-floor restaurant, though some note the high prices and occasional logistical issues.
The spacious, clean and comfortable rooms at Ayla Hotel are another highlight. Guests appreciate the ample space, inviting atmosphere, comfortable beds and well-furnished interiors. Scenic views and superb room service add to the positive experience, despite minor complaints about outdated furniture and occasional room odors.
Staff at Ayla Hotel are frequently praised for their exceptional service and friendliness, contributing significantly to guest satisfaction. Names like Ahmed, Celine, Moe, Riyadh, Erica, Mr. Yahya and Mr. Elshahat are often mentioned for their professionalism and cheerful assistance. The warm and efficient staff consistently enhance the overall guest experience.
The hotel also excels in providing a robust Wi-Fi service, praised for its accessibility and speed. The spa facilities, including a swimming pool, steam room, sauna and jacuzzi, offer a relaxing atmosphere, further adding to the hotel's appeal. Parking options are convenient and ample with both free and shaded spots, making vehicle accommodation hassle-free.
Ayla Hotel is particularly suitable for families, offering spacious and clean family rooms and a welcoming environment. The comfortable beds contribute to a restful stay with most guests expressing satisfaction with their quality. The hotel is also deemed ideal for business travelers, thanks to its clean and comfortable rooms, excellent gym facilities and efficient service.
While some guests feel the service quality doesn't always meet the 4-star standard, the hotel's luxurious amenities and sophisticated environment generally contribute to a high-end experience. The accessible facilities and considerate staff make it a good choice for travelers needing additional assistance.
Overall, Ayla Hotel is highly regarded for its convenient location, excellent cleanliness, outstanding staff service and quality amenities, making it a preferred choice for various types of travelers.
Categories
The breakfast experience at Ayla Hotel is generally positive with guests commending the varied and high-quality offerings, including made-to-order eggs. Despite some criticisms about cost and vegetarian options, the breakfast is often described as excellent. Dinner and lunch also receive favorable reviews for taste and quality, particularly highlighting the buffet and top-floor restaurant, though some note the high prices and occasional logistical issues.
The spacious, clean and comfortable rooms at Ayla Hotel are another highlight. Guests appreciate the ample space, inviting atmosphere, comfortable beds and well-furnished interiors. Scenic views and superb room service add to the positive experience, despite minor complaints about outdated furniture and occasional room odors.
Staff at Ayla Hotel are frequently praised for their exceptional service and friendliness, contributing significantly to guest satisfaction. Names like Ahmed, Celine, Moe, Riyadh, Erica, Mr. Yahya and Mr. Elshahat are often mentioned for their professionalism and cheerful assistance. The warm and efficient staff consistently enhance the overall guest experience.
The hotel also excels in providing a robust Wi-Fi service, praised for its accessibility and speed. The spa facilities, including a swimming pool, steam room, sauna and jacuzzi, offer a relaxing atmosphere, further adding to the hotel's appeal. Parking options are convenient and ample with both free and shaded spots, making vehicle accommodation hassle-free.
Ayla Hotel is particularly suitable for families, offering spacious and clean family rooms and a welcoming environment. The comfortable beds contribute to a restful stay with most guests expressing satisfaction with their quality. The hotel is also deemed ideal for business travelers, thanks to its clean and comfortable rooms, excellent gym facilities and efficient service.
While some guests feel the service quality doesn't always meet the 4-star standard, the hotel's luxurious amenities and sophisticated environment generally contribute to a high-end experience. The accessible facilities and considerate staff make it a good choice for travelers needing additional assistance.
Overall, Ayla Hotel is highly regarded for its convenient location, excellent cleanliness, outstanding staff service and quality amenities, making it a preferred choice for various types of travelers.
Family Friendly Hotel
Ayla Hotel offers comfortable accommodations and is known for its family-friendly environment. It provides a pleasant stay with essential amenities.
Accessible Hotel
Ayla Hotel is part of a hotel group that has thoughtfully laid out their hotels for easy reach and trained staff to assist special needs guests. They offer an accessible route from the hotel entrance to accessible guest rooms and evacuation wheelchairs.
4-Star Hotel
This 4-star hotel features 153 elegantly appointed rooms and suites, a health club with an indoor pool, fully-equipped meeting rooms for business meetings, as well as local and international dining options and the warmest Arabian hospitality.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Ayla Hotel in Al Ain boasts an exceptional location, making it a prime spot for travelers seeking convenience and comfort. Strategically positioned in the heart of the city, the hotel is adjacent to the Sheikh Khalifa Mosque and effortlessly accessible to major sites, including museums, parks and libraries. Guests appreciate its proximity to essential facilities such as hospitals, supermarkets and a variety of shops. The attached mall provides added value, ensuring that everything one might need is within easy reach. The hotel's central placement near key attractions like the grand mosque and tourist spots allows visitors to explore Al Ain with ease. Additionally, the location is praised for its peace and quiet, offering both tranquility and accessibility. Compliments extend to the cleanliness of the property, the varied breakfast and the accommodating staff. Overall, Ayla Hotel is highly regarded for its excellent and convenient location, making it a preferred choice for many.
At Ayla Hotel, the breakfast experience garners a generally positive reception. Guests frequently praise the variety and quality of the offerings, describing it as very good, delicious and fantastic. The buffet is often highlighted as being super nice and affordable, which adds to the overall favorable impression.
Guests appreciate the observant and cooperative crew who ensure a diverse selection, despite some comments suggesting there could be more vegetarian options. Several reviews commend the effort put into providing a varied and immensely good breakfast with made-to-order eggs being a particular highlight.
However, there are some criticisms regarding the cost with several reviewers noting that the breakfast prices are exaggerated and do not include certain expected items, such as a detailed price menu or more international options. The absence of breakfast included in some packages and a lack of breakfast staff at times are also points of concern.
Despite these issues, the breakfast is still described as good, very good or excellent by many, suggesting that Ayla Hotel largely succeeds in delivering a satisfying morning meal experience.
The dining experience at Ayla Hotel has garnered an array of opinions from its guests with many highlighting the quality and taste of the food. Reviewers frequently mentioned the delicious meals available at the buffet during dinner and lunch, describing the food as excellent and tasty. The local restaurant and the chic establishment on the top floor also received nods for serving good food. Guests appreciated the amenities for food and beverage, alongside the friendly and organized staff that ensure a pleasant dining experience.
However, some guests pointed out that the meals, though excellent, come with a high price tag. The food at the restaurant on the rooftop, while praised for its setting, was noted to be costly and not up to some guests' expectations in terms of quality. The buffet lunch was mentioned to lack diversity with limited quantities available. Moreover, there were some logistical issues, such as the refusal to deliver ordered food directly to guests' rooms.
On a positive note, the Ayla Hotel offers great perks like a 35 AED food voucher that guests can use at its food and beverage outlets, adding value to their stay. Overall, despite concerns about the cost, the hotel dining experience is predominantly positive, thanks to the delicious food and exceptional service provided by the staff.
Ayla Hotel's rooms receive consistent praise for their cleanliness and spaciousness, creating an inviting and comfortable environment for guests. The accommodations are noted to be large with ample space and all necessary amenities included. Many reviewers highlight the cleanliness of the rooms, bathrooms and general hotel areas with specific mentions of very clean and organized spaces.
The comfort of the beds and overall room atmosphere is another frequently mentioned positive aspect, contributing to a restful stay. High ceilings and well-furnished rooms add to the spacious feel and the lighting in the rooms is described as beautiful. The rooms are well-equipped with toiletries included and comfortable seating areas, such as sofas.
Some rooms offer scenic views, though there are minor complaints about outdated furniture and the small size of the TVs with limited channels. Despite a few remarks about the need for renovation and occasional lingering smells of cigarettes, the overall impression remains positive.
Guests appreciate the superb room service and the spaciousness of the family rooms. Convenient facilities like ample parking also enhance the guest experience at Ayla Hotel.
The beds at Ayla Hotel generally receive positive feedback for their comfort and quality. Many guests describe them as extremely comfortable, likening the experience to falling into a cloud and praising the quality of their sleep. The beds and pillows are noted to be very comfortable with some reviewers highlighting the size and expressing satisfaction with both king and double options. However, not all reviews are entirely positive with a few guests mentioning discomfort related to old mattresses or general dissatisfaction with bed comfort. Nonetheless, the overall sentiment skews towards satisfaction, particularly with the comfort and size of the beds.
Ayla Hotel stands out for its impressive cleanliness, receiving consistent praise from guests. Many review highlights emphasize the spacious and clean rooms, which are described as neat, tidy and well organized. The entire hotel, including all facilities and even the swimming pool, is frequently noted for being very clean. Guests also appreciate the serene and quiet ambiance, contributing to a peaceful stay.
The friendliness and efficiency of the staff, particularly at the reception, enhance the experience with some guests pointing out the excellent service. While there are a few mentions of subpar cleanliness due to the hotel's age and the occasional room not meeting expectations, the vast majority of reviews affirm that cleanliness is one of Ayla Hotel's strong points. Overall, the hotel's cleanliness is exceptional, contributing to its reputation as a well-maintained and comfortable place to stay.
Ayla Hotel is consistently praised for the exceptional quality of service provided by its staff. Guests frequently mention the friendliest and most accommodating atmosphere, spearheaded by remarkable individuals at the reception desk such as Ahmed, Celine, Moe, Riyadh and Erica, each known for their professionalism and cheerful demeanor. From the moment of check-in, which guests found quick and seamless, to the attentive service throughout their stay, the staff leave a lasting impression of hospitality and efficiency.
Notably, Mr. Yahya stands out for his dedication to meeting guests' needs, while Mr. Elshahat is frequently mentioned for his perpetual smile and friendly nature. Other staff members like Racquel, Ryan, Faye, Eve and Hamdi are highlighted for their warmth and diligence, reinforcing the hotel’s reputation for excellent guest service.
Staff across the board, including room service and restaurant teams, are celebrated for their politeness, cooperativeness and swift responses to requests. Whether it's upgrading rooms, providing quick assistance with luggage or maintaining cleanliness standards, the Ayla Hotel staff consistently exceed expectations and create a welcoming environment, making guests feel valued and well-cared-for throughout their stay.
Ayla Hotel offers a commendable Wi-Fi experience for its guests. The guest rooms are equipped with internet access, making it convenient for visitors to stay connected. Many have praised the very accessible and fast Wi-Fi, noting that the connection is excellent throughout the property. Free Wi-Fi is available and adds to the overall positive experience at the hotel. While there are mentions of the network being weak by some, the general consensus highlights the very good Wi-Fi as one of the hotel’s strong points. The competent staff also contributes positively, ensuring that any connectivity issues are promptly addressed. Overall, the hotel provides a reliable internet service that caters well to the needs of its guests.
The Ayla Hotel offers a commendable spa experience, situated on the top floor with a variety of facilities. Guests can enjoy a spacious and well-maintained swimming pool, complemented by a steam room, sauna and jacuzzi. The installations are generally praised for their quality, contributing to a relaxing and tranquil atmosphere. The spa services are highlighted as wonderful and peaceful, making it an attractive amenity for those seeking relaxation and rejuvenation during their stay.
Ayla Hotel offers a variety of parking options that cater to different needs. Guests highlight the convenience and availability of parking with both free and shaded spots ensuring vehicles are protected from the intense heat. The hotel provides sufficient parking spaces, including an underground garage designed to keep cars cool. While some reviews mention narrow parking spaces and the need for maintenance on the parking elevator, the overall feedback is positive about the ease and availability of parking. Valet parking services add to the convenience for those who prefer it. Despite occasional congestion and reserved spots outside, there remains ample parking both above ground and in the basement. Guests appreciate the spacious and well-maintained parking facilities, making their stay at Ayla Hotel hassle-free when it comes to vehicle accommodation.
Ayla Hotel emerges as a top choice for families seeking a comfortable and welcoming environment. Guests consistently highlight the family-friendly atmosphere and the accommodating, approachable staff. The spacious and clean family rooms receive accolades for providing ample space, ensuring that kids feel comfortable and at ease. Reviewers note that the hotel's facilities and accommodations make it particularly suitable for families, describing their stays as excellent and wonderful experiences. The family-oriented receptionists contribute to a welcoming and informative experience, enhancing the overall suitability for family trips. Consequently, Ayla Hotel stands out as a great destination for families seeking a pleasant and accommodating stay.
Ayla Hotel offers a range of facilities including a sauna, steam room, swimming pool and a gym. Some guests have rated it as a 4-star hotel of the highest level, highlighting its good environment and comprehensive amenities. However, other reviews suggest that the service quality does not always meet 4-star standards with some feeling that the overall experience falls below the expected rating and resembles more of an ordinary establishment rather than an upscale hotel. The dated style of the hotel was also noted, suggesting room for improvement to meet contemporary expectations.
Ayla Hotel is consistently praised for its suitability for business travelers. Guests highlight its excellent gym facilities and commend the overall cleanliness of the hotel. The value for money is deemed acceptable, making it a practical choice for business trips. The hotel's ease of booking and efficiency in check-in and check-out procedures are notable advantages for busy guests. The comfortable rooms and cooperative staff contribute to a quiet and satisfactory stay. With business-friendly services and ideal amenities tailored for work-related needs, Ayla Hotel stands out as a perfect option for business travel.
Ayla Hotel offers a fairly accessible environment with its location near a mosque, supermarket and restaurant adding to its convenience for guests with disabilities. Guests have mentioned that the facilities are easily accessible and the hotel provides specific accessibility services which are greatly appreciated. The reception staff, along with other team members, are noted for being warm, welcoming and responsive to requests, contributing to a pleasant stay. However, some guests felt that there is room for improvement in the care provided to those with special needs. Despite this, the overall accessibility aspects and attentive staff make it a considerate choice for travelers requiring additional accessibility.
Ayla Hotel stands out as a prime destination for those seeking a luxurious stay. Guests consistently highlight the clean and luxurious treatment they receive, emphasizing that the hotel maintains a high standard of elegance and sophistication. This four-star establishment offers a range of luxurious amenities and premium services, ensuring a top-rated experience. The well-maintained, elegant facilities contribute to a pervasive feeling of luxury, making it a go-to choice for travelers desiring comfort and opulence.
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Location
Breakfast
Guests appreciate the observant and cooperative crew who ensure a diverse selection, despite some comments suggesting there could be more vegetarian options. Several reviews commend the effort put into providing a varied and immensely good breakfast with made-to-order eggs being a particular highlight.
However, there are some criticisms regarding the cost with several reviewers noting that the breakfast prices are exaggerated and do not include certain expected items, such as a detailed price menu or more international options. The absence of breakfast included in some packages and a lack of breakfast staff at times are also points of concern.
Despite these issues, the breakfast is still described as good, very good or excellent by many, suggesting that Ayla Hotel largely succeeds in delivering a satisfying morning meal experience.
Dinner
However, some guests pointed out that the meals, though excellent, come with a high price tag. The food at the restaurant on the rooftop, while praised for its setting, was noted to be costly and not up to some guests' expectations in terms of quality. The buffet lunch was mentioned to lack diversity with limited quantities available. Moreover, there were some logistical issues, such as the refusal to deliver ordered food directly to guests' rooms.
On a positive note, the Ayla Hotel offers great perks like a 35 AED food voucher that guests can use at its food and beverage outlets, adding value to their stay. Overall, despite concerns about the cost, the hotel dining experience is predominantly positive, thanks to the delicious food and exceptional service provided by the staff.
Rooms
The comfort of the beds and overall room atmosphere is another frequently mentioned positive aspect, contributing to a restful stay. High ceilings and well-furnished rooms add to the spacious feel and the lighting in the rooms is described as beautiful. The rooms are well-equipped with toiletries included and comfortable seating areas, such as sofas.
Some rooms offer scenic views, though there are minor complaints about outdated furniture and the small size of the TVs with limited channels. Despite a few remarks about the need for renovation and occasional lingering smells of cigarettes, the overall impression remains positive.
Guests appreciate the superb room service and the spaciousness of the family rooms. Convenient facilities like ample parking also enhance the guest experience at Ayla Hotel.
Beds
Cleanliness
The friendliness and efficiency of the staff, particularly at the reception, enhance the experience with some guests pointing out the excellent service. While there are a few mentions of subpar cleanliness due to the hotel's age and the occasional room not meeting expectations, the vast majority of reviews affirm that cleanliness is one of Ayla Hotel's strong points. Overall, the hotel's cleanliness is exceptional, contributing to its reputation as a well-maintained and comfortable place to stay.
Staff
Notably, Mr. Yahya stands out for his dedication to meeting guests' needs, while Mr. Elshahat is frequently mentioned for his perpetual smile and friendly nature. Other staff members like Racquel, Ryan, Faye, Eve and Hamdi are highlighted for their warmth and diligence, reinforcing the hotel’s reputation for excellent guest service.
Staff across the board, including room service and restaurant teams, are celebrated for their politeness, cooperativeness and swift responses to requests. Whether it's upgrading rooms, providing quick assistance with luggage or maintaining cleanliness standards, the Ayla Hotel staff consistently exceed expectations and create a welcoming environment, making guests feel valued and well-cared-for throughout their stay.
Wi-Fi
Spa
Parking
Family
4 Star
Business
Accessible
Luxury
No, Ayla Hotel doesn't have any pool.
Yes, a spa is available at Ayla Hotel.
No, Ayla Hotel doesn't allow dogs.
Yes, parking facilities are available at Ayla Hotel.
Yes, Ayla Hotel has a gym.
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