Al Salam Grand Hotel

Al Buraymi 24.25769800, 55.76919300 , Al Buraimi-po Box 340 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsNestled in the serene surroundings of Oman, Al Salam Grand Hotel offers an idyllic escape combining convenience with a peaceful environment. Its central location in Buraimi is a standout feature, providing both beautiful views and easy access to city amenities, making it an ideal base for exploring the local area.

The hotel rooms receive mixed feedback. Many guests appreciate the spacious, comfortable and elegantly furnished accommodations featuring beautiful balconies. However, issues like cleanliness concerns, maintenance problems and discrepancies with booked rooms reflect areas needing improvement. Some guests reported encounters with cockroaches, mosquitoes and leaks, highlighting a need for better upkeep.

Cleanliness reviews are similarly mixed. Some guests commend the clean rooms and tranquility, while others point out significant issues such as insects, stale cigarette smells and outdated furniture. Public facilities like the swimming pool also reportedly fall short of expected cleanliness standards. Nonetheless, certain guests still view the hotel as very clean with good services, showing varied experiences among visitors.

The hotel's breakfast has room for enhancement with reviews indicating a need for more variety and better quality. The buffet is often described as limited, lacking live stations and comprehensive options that guests typically expect from a four-star establishment. Improving the breakfast menu and the venue's ambiance could greatly benefit future guests.

The staff at Al Salam Grand Hotel generally receive positive feedback with many guests applauding their friendly, helpful and professional demeanor. The reception staff, in particular, are frequently praised for their prompt service and polite behavior. Housekeeping also stands out for its professionalism. Nonetheless, there are mentions of unprofessional behavior from certain staff members and instances of poor treatment, pointing to inconsistencies in service quality. Addressing these issues could significantly enhance the overall guest experience.

In summary, while Al Salam Grand Hotel boasts an excellent location and potential for a relaxing stay, attention to room upkeep, cleanliness, breakfast quality and consistent staff professionalism is essential for ensuring a uniformly positive guest experience.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room Air-conditioned room with a balcony. It includes a TV, minibar, and bathroom with shower.

Junior Suite Large air-conditioned suite with a balcony. It includes a TV, minibar, and bathroom with shower.

Senior Suite Spacious air-conditioned suite with a balcony. It includes a TV, minibar, and bathroom with shower.

Two-Bedroom Villa The unit has 3 beds.

Twin Room with Shared Toilet The unit offers 2 beds.

One-Bedroom Suite The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Nestled in the serene surroundings of Oman, Al Salam Grand Hotel offers an idyllic escape for travelers seeking relaxation. Its location stands out as a prime feature, being both conveniently close to the city and a tranquil distance from the bustling city noise. Guests frequently praise its aesthetic appeal, highlighting beautiful views and clean facilities. The hotel's central position ensures that everything one might need is within easy reach, making it a perfect base for exploring the local area. Despite some discrepancies in online location information, the overall consensus is that the hotel's spot in Buraimi is one of the best, combining convenience with a peaceful environment.

Breakfast
Guest reviews of the breakfast at Al Salam Grand Hotel highlight a need for improvement, particularly in terms of variety and options. The breakfast buffet is described as limited and lacking live stations, which doesn't align well with guest expectations for a hotel of this caliber. While some guests appreciated the breakfast, feedback generally suggests that the menu needs development. There's also commentary about the venue's ventilation and overall appropriateness, indicating that a more comprehensive and varied breakfast experience would benefit future guests.

Rooms
Al Salam Grand Hotel receives mixed feedback regarding its rooms. Many guests appreciate the spaciousness and cleanliness of the accommodations. Rooms are described as large, comfortable and featuring elegant, new furniture. Some visitors specifically noted enjoying the clean and spacious living areas and beautiful balconies.

However, not all feedback is positive. Several guests pointed out issues with cleanliness, mentioning dirty rooms, cockroach sightings and bathrooms full of mosquitoes. Maintenance also seems to be a recurring problem with reports of leaks, non-functional TVs and water drainage issues in bathrooms. Some of the room furniture is described as old and in need of renovation. Lastly, certain guests mentioned discrepancies between the rooms they booked and the ones they received, including problems with cooling and views being obstructed by dirty windows.

Cleanliness
The cleanliness at Al Salam Grand Hotel has received mixed reviews from guests. While some guests commend the hotel for its clean rooms, tranquility and excellent cleanliness, others have reported significant issues. There are mentions of mosquitoes, flies and cockroaches in the villas, along with stale cigarette smells in the corridors. Several guests note that the swimming pool and public facilities do not meet the cleanliness standards expected of a four-star establishment. The furniture, especially in villas, appears to be old and in need of renovation and the bathrooms reportedly require maintenance and a thorough cleaning. Despite these concerns, a few guests have described the place as very clean with good services, highlighting that the overall experience at the hotel can vary greatly.

Staff
Al Salam Grand Hotel's staff has received varied feedback from guests. Many visitors have consistently highlighted the friendly and helpful nature of the hotel's employees. The reception staff, in particular, have been praised for their prompt and polite behavior, contributing to an overall good reception and interaction experience. The hotel crew is often described as great, responsive and offering perfect service. Housekeeping also stands out for its professionalism. Guests have also noted that Omani employees deliver excellent service.

However, some reviews indicate areas for improvement. Certain guests have felt that the staff, at times, displayed unprofessional behavior and poor treatment. Specific mentions of very bad behavior from employees and non-qualified reception staff suggest inconsistencies in the service provided. The feedback also includes a call for better and more polite receptionists. While the overall sentiment about the staff is positive, these points highlight the need for addressing these issues to enhance guest satisfaction.


No, Al Salam Grand Hotel doesn't have any pool.

No, a spa isn't available at Al Salam Grand Hotel.

No, Al Salam Grand Hotel doesn't allow dogs.

Yes, parking facilities are available at Al Salam Grand Hotel.

Yes, Al Salam Grand Hotel has a gym.

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