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Hilton Garden Inn Al Jubail

Al Jubail , King Faisal Street East (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHilton Garden Inn Al Jubail holds a favorable position among guests, primarily due to its incredible location and remarkable staff. Nestled across from the beach, the hotel provides panoramic sea views and access to a clean, attractive corniche, thus garnering much admiration. Guests enjoy strolls along the corniche and the nearby malls add to the convenience, enhancing the overall appeal.

The spacious, well-maintained rooms are another high point, receiving accolades for their comfort, cleanliness and beautiful modern furniture. Families particularly appreciate the connected rooms, while the impressive sea views from many rooms add to the luxury. Minor issues have been noted, such as small ventilation problems and occasional noise from the air conditioning, but these do not significantly detract from the experience.

Cleanliness is consistently praised with the housekeeping team keeping the entire property spotless. Guests applaud the luxurious and upscale environment and the efficient, friendly service provided by the staff, including notable mentions of individuals for their excellent hospitality.

Breakfast reviews are mixed but lean towards positive with many appreciating the delicious and varied options. Some guests feel the breakfast offerings could benefit from more diversity and new items, though the respectful service remains a highlight.

The gym and rooftop pool further enhance the guest experience with the gym being functional and adequately equipped, despite some suggestions for more free weight equipment. The pool setting and beautiful views are favored by many, especially families, though occasional issues with cleanliness and service have been reported.

Parking facilities are well-regarded with ample and spacious basement parking receiving high praise despite the narrow access street. The beds, however, receive mixed feedback; while many find them comfortable and clean, some guests report issues with worn-out mattresses and less-than-satisfactory linens and pillows.

Overall, Hilton Garden Inn Al Jubail is celebrated for its serene location, excellent cleanliness, comfortable rooms and outstanding staff, making it a popular choice for visitors seeking a luxurious and comfortable stay.
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Hotel with Free Wi-Fi

Hilton Garden Inn Al Jubail offers complimentary Wi-Fi. This enables guests to stay connected and productive during their stay.

Hotel with Parking

Offers parking facilities and is well-regarded for its comfortable rooms and excellent service. Its location on King Faisal Street East provides easy access to Jubail's commercial and industrial areas.

EV charging stations

Hotel with EV Charging Stations

The Hilton Garden Inn in Al Jubail provides on-site EV charging in B1, complimentary self-parking, and digital key access. It also features an on-site restaurant, an outdoor pool, and a fitness center.

Hotel with Outdoor Pool

This hotel in Jubail features an outdoor pool, including a children's pool, and a rooftop pool with a sunbathing deck. It is located across from the beach.

Hotel with Heated Pool

Guests can enjoy a heated rooftop pool at this hotel, offering spectacular views over the Arabian Gulf. The pool area is a key feature for relaxation.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

King Room The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Junior Suite The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views.

King Corner Guest Room with Sea View The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

King Room with Sea View The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

King Room - Mobility Accessible The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

King Room with Sofa Bed This triple room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds.

2 Twin Beds Room The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Connecting Family King Room with Two Twin Beds The family room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

About Hilton Garden Inn Al Jubail

License: 10001550

Guest Reviews

8.2

Very Good

Location

Nestled across from the beach and overlooking the captivating corniche, Hilton Garden Inn Al Jubail boasts an enviable location that has garnered much praise from guests. The hotel's proximity to malls and its commanding view of the sea make it ideal for those seeking convenience and breathtaking scenery. Many appreciate the panoramic sea views and the opportunity to witness spectacular sunrises and sunsets, creating a serene and picturesque environment.

The location is often described as beautiful and wonderful with the hotel situated on a clean and attractive beach. It's lovely to see people strolling along the corniche, adding to the charm of the area. The friendly and flexible staff further enhance the appeal, making the experience even more enjoyable.

However, it's worth noting that the hotel is situated at the edge of town, which means it is a bit distant from the main attractions and entertainment places in Jubail. Some reviewers also point out that swimming is not allowed at the nearby beach and a few mention that the immediate surroundings include older, more crowded areas.

Despite these minor drawbacks, the combination of stunning views, cleanliness and value for money continues to make Hilton Garden Inn Al Jubail a popular choice for visitors.

Breakfast

The breakfast at Hilton Garden Inn Al Jubail receives mixed reviews from guests, but many highlight its positive aspects. Several guests found the breakfast to be excellent, delicious and varied with a good spread and a large selection of options ranging from continental to local cuisine. The service during breakfast is often praised with staff interactions noted as amazing and respectful.

However, some guests believe that the breakfast offering could use improvement. There are mentions of limited choices and a lack of variety with some guests noting that the menu remained the same every day. A few guests expressed a desire for more diversity and new items on the breakfast menu, suggesting it did not always match the price. There were also comments about the absence of a buffet, especially when the hotel was not crowded.

Overall, while the breakfast experience at the Hilton Garden Inn Al Jubail has its highlights in terms of taste and service, there are areas where guests feel it could be enhanced with more variety and options.

Rooms

Hilton Garden Inn Al Jubail receives praise for its spacious, clean and well-maintained rooms. Guests frequently highlight the comfort of the hotel, particularly noting the room size and the comfy beds. The rooms are described as cozy and equipped with beautiful and modern furniture. The cleanliness of both the rooms and the bathrooms is consistently commended with many guests emphasizing how very clean and large the bathrooms are.

Families especially appreciate the connected rooms, making it a convenient option for those traveling with children. The hotel offers impressive sea views from many rooms, although some guests mention that the windows are smaller and positioned higher than expected, leading to some ventilation issues.

Despite these smaller points of critique, such as minor noise from the air conditioning and a missing list of room amenities, the overall impression remains positive. Guests find the room dine-in service to be good and enjoy the upscale ambiance of the place.

Beds

Guests' opinions on the beds at Hilton Garden Inn Al Jubail reveal mixed experiences. Many visitors find the beds very comfortable with some describing them as among the best they have ever tried. Positive remarks also note that the beds are in good condition and clean. However, a significant number of guests report dissatisfaction, stating that some mattresses are worn out, uncomfortable and that the bed linens are not up to par. A few visitors also mentioned issues with the pillows, adding to the overall mixed feedback on the bedding experience.

Cleanliness

Guests consistently highlight the exceptional cleanliness of the Hilton Garden Inn Al Jubail. Many describe the hotel as very clean, well-equipped and comfortable. The housekeeping team is praised for maintaining high standards of cleanliness throughout the property, ensuring that rooms and common areas are spotless and tidy.

The hotel staff, including notable mentions like Mr. Mohamed Youssef and Ms. Aziza, are commended for their prompt and respectful service, contributing to an overall pleasant stay. Guests appreciate the luxurious and upscale environment, noting the excellent amenities such as the pool and gym and the fast internet service.

Additionally, the hotel is recognized for its spacious rooms, which are both comfortable and clean. Overall, the combination of cleanliness, efficient service and high-quality facilities make the Hilton Garden Inn Al Jubail a well-regarded choice for visitors seeking luxury and comfort.

Staff

The reviews for Hilton Garden Inn Al Jubail highlight the exceptional quality of the staff. Guests consistently describe the team as friendly, courteous and attentive with special mentions of individuals like Ayef Alzahrani and Abrar for their remarkable hospitality and excellent manners. The reception staff receives high praise for their efficiency, helpfulness and professionalism, often going above and beyond to ensure guests' comfort and satisfaction. The entire team is noted for their cooperative and accommodating nature with many guests appreciating their responsiveness and high level of care. Additionally, the seamless and quick handling of procedures adds to the positive experience. Despite a minor mention of luggage assistance, the overall impression of the staff is overwhelmingly positive with guests acknowledging their efforts to provide warm, respectful and professional service.

Gym

The gym at Hilton Garden Inn Al Jubail receives positive feedback for its functionality and presence of working equipment. Guests appreciate the gym and the added bonus of a rooftop pool. It is described as a sufficient facility, though there are mentions of it being basic and suggestions for more free weight equipment. While some find the fitness room to be small with limited equipment, others highlight their enjoyment of the gym overall.

Pool

The rooftop pool at the Hilton Garden Inn Al Jubail receives mixed reviews from guests. Many appreciate its nice setting and beautiful view, describing it as a very good and enjoyable area. Families particularly noted that their kids loved the swimming pool, finding it awesome and filled with fun. Guests commonly liked the pool area very much, highlighting its clean and appealing surroundings.

However, some guests have reported issues with uncleanliness, stating that at times the pool was not clean enough to swim in with a lack of provided products and insufficient towels as contributing factors. There were also mentions of the pool being unexpectedly closed, not heated or very cold. Additionally, some felt the pool was overcrowded and lacked necessary services like towels and showers. Despite these drawbacks, the rooftop pool remains a favored spot for many, especially for those traveling with children.

Parking

The Hilton Garden Inn Al Jubail is well-regarded for its ample and convenient parking options. Guests consistently highlight the spacious and excellent basement parking, which offers plenty of room for vehicles. Despite a narrow street leading to the parking area, the facilities themselves receive high praise. Cleanliness and staff efficiency complement the positive parking experience, making it a reliable choice for travelers with vehicles.

Yes, Hilton Garden Inn Al Jubail has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hilton Garden Inn Al Jubail.

No, Hilton Garden Inn Al Jubail doesn't allow dogs.

Yes, parking facilities are available at Hilton Garden Inn Al Jubail.

Yes, Hilton Garden Inn Al Jubail has a gym.

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