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Mahd Al Resala 1 Hotel

Al Khansak , طريق المسجد الحرام (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMahd Al Resala 1 Hotel in Mecca is notable for its advantageous location that balances accessibility to significant religious landmarks with a tranquil atmosphere. Guests appreciate the convenient shuttle service to the Sacred Mosque, which operates efficiently around the clock, while the quieter setting away from crowded areas offers a refreshing retreat. The central location, coupled with nearby restaurant options and favorable parking arrangements, adds to the convenience and appeal of the hotel.

The hotel's rooms are commonly praised for cleanliness and comfort, with many guests highlighting the spaciousness and quality furnishings that provide good value for money. Although there are some minor issues with room dimensions and occasional lapses in cleaning schedules, the overall experience is positive, supported by the helpfulness of the reception and cleaning staff. Their diligent efforts contribute to maintaining a welcoming and neat environment, despite sporadic room layout mix-ups or amenity issues.

Cleanliness at Mahd Al Resala 1 Hotel receives mixed reviews, yet many guests commend the property for its neatness, tranquility, and attentive cleaning staff. The hotel's proactive response to maintain cleanliness is appreciated, although some areas require improvement to consistently meet guests' expectations. The staff, particularly individuals like Mr. Ahmed Al-Otaibi and Ms. Hala, are standout contributors to the welcoming atmosphere, offering exceptional hospitality that enhances the overall experience. Their warmth, attentiveness, and service excellence, despite limited English proficiency, create a memorable and comfortable stay for guests.

The hotel’s complimentary Wi-Fi service, however, presents challenges, with frequent reports of a weak and unstable connection. This aspect requires enhancement to ensure a more seamless and connected guest experience in the future.

Overall, Mahd Al Resala 1 Hotel offers a pleasant stay with its strategic location, comfortable accommodations, and exceptional staff service, making it an appealing choice for visitors seeking accessibility to religious sites and a calming atmosphere.
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Family Friendly Hotel

Small Hotel

Room Types

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit has 4 beds.

King Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.

About Mahd Al Resala 1 Hotel

License: 10006813

Guest Reviews

Location

Mahd Al Resala 1 Hotel boasts a strategically advantageous location in Mecca, making it appealing to guests who appreciate easy access to significant landmarks and amenities. The hotel's proximity to shuttle services ensures convenient transportation to the Sacred Mosque, with some reviews highlighting the efficiency of round-the-clock availability. Despite some reviews mentioning the distance as relatively far, the shuttle system mitigates any inconvenience by offering reliable service, making access to key sites like the Kaaba straightforward and stress-free.

Guests also enjoy a quieter ambiance, away from the hustle and bustle of crowded areas, which many find refreshing. The central location allows for easy access to nearby restaurants and essential services within walking distance, adding to the overall convenience. Parking arrangements are favorable, with options available right in front of the hotel.

Overall, Mahd Al Resala 1 Hotel's location is well-regarded for providing a harmonious balance between accessibility to important religious sites and tranquility away from heavy congestion, supported by its efficient transport links.

Rooms

When staying at Mahd Al Resala 1 Hotel, guests often highlight the cleanliness and comfort of the rooms as standout features. Many reviews praise the rooms for being both spacious and well-furnished, offering a clean and welcoming environment. The accommodations offer good value for money, and guests appreciate the neatness and organization. Although there were occasional mentions of room issues such as cozy dimensions and infrequent cleaning schedules, these seem to be exceptions rather than the rule. Guests also commend the helpfulness of the reception and cleaning staff, contributing to a positive overall experience. Despite minor issues with amenities like a clogged bathtub and occasional room layout mix-ups, the hotel generally provides a pleasant stay with comfortable and clean rooms.

Cleanliness

Mahd Al Resala 1 Hotel offers a mixed experience regarding cleanliness, with a variety of opinions from its guests. Many reviewers commend the hotel for being neat and clean, often emphasizing the comfort of the beds and the tranquility of the environment. Some guests describe the property as clean, suitable, and well-organized, highlighting the excellent care and attention from the cleaning staff. There are several mentions of the exceptional cleanliness and the supportive nature of the hotel staff, especially with some notable mentions of individuals like Mr. Ahmed Al-Otaibi for their respect and excellent service.

However, some reviews indicate inconsistencies in cleanliness standards across different areas of the hotel. While the overall maintenance may meet expectations for some, others have noted significant issues such as unsatisfactory washroom conditions, lingering stains, and occasional lapses in housekeeping, which require guest intervention to ensure satisfactory cleanliness. Despite these challenges, numerous reviews praise the proactive and careful cleaning teams, suggesting that while not perfect, the hotel strives to uphold good cleanliness standards, relative to the price and overall experience.

Overall, Mahd Al Resala 1 Hotel seems to succeed in providing a clean and reasonable accommodation experience, with efforts from the staff to maintain an acceptable level of cleanliness and service, although the attention to detail might not consistently meet the expectations of every guest.

Staff

Mahd Al Resala 1 Hotel is a destination where guests are welcomed by the warmth and friendliness of a dedicated team. The reception staff are frequently praised for their outstanding hospitality, always ensuring guests feel comfortable and valued during their stay. Their kindness, attentiveness, and respectful demeanor stand out, making the check-in process smooth and pleasant. Although English proficiency among the staff is limited, their willingness to cooperate and help is evident, leaving a positive impression.

Special mentions go to Mr. Ahmed Al-Otaibi and Ms. Hala, who are noted for their exceptional service and friendliness, contributing significantly to the guests' experience. The staff, both at the reception and throughout other areas of the hotel, consistently receive accolades for their polite and helpful nature, setting a high standard in customer service.

From reception to housekeeping, the level of service offered sees excellent feedback, particularly regarding cleanliness and comfort at the hotel. The hotel's transportation service to the Grand Mosque is another notable convenience, paired with the exemplary conduct of the bus drivers. Overall, the genuine care and sophisticated manner of the staff create an inviting atmosphere, where guests feel welcomed and appreciated. Their commitment to service excellence is evident, making a stay at Mahd Al Resala 1 Hotel both comfortable and memorable.

Wi-Fi

Mahd Al Resala 1 Hotel presents a charming accommodation option but has room for improvement concerning its internet services. Guests have noted consistent issues with the Wi-Fi, highlighting a weak and unstable connection throughout various areas of the hotel. The signal struggles to reach many rooms, resulting in slow and unreliable internet access. Despite these critiques, travelers should consider these comments as a chance for the hotel to enhance its infrastructure, potentially making their future guest experience more seamless and connected.

No, Mahd Al Resala 1 Hotel doesn't have any pool.

No, a spa isn't available at Mahd Al Resala 1 Hotel.

No, Mahd Al Resala 1 Hotel doesn't allow dogs.

No, parking facilities aren't available at Mahd Al Resala 1 Hotel.

No, Mahd Al Resala 1 Hotel doesn't have a gym.

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