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Aloft Dhahran Hotel

Al Khobar , King Saud Branch Road Crossing 21st Street، Dhahran Saudi Arabia (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Aloft Dhahran Hotel enjoys high praise for its strategic location, situated directly across from Al Dhahran Mall. This provides guests with convenient access to prominent shopping areas, dining options and essential amenities. The hotel's proximity to highways and the airport further benefits business travelers, while the vibrant yet tranquil neighborhood enhances the overall visitor experience. Cleanliness and excellent facilities complement the premium location, making it a preferred choice for those visiting the eastern province.

The breakfast experience at the hotel receives varied reactions. Guests frequently commend the taste and diverse options available with some labeling it as one of the best they've had. However, there are suggestions for improvement in variety and quality, specifically noting a skew towards Indian cuisine and occasional issues with food presentation and area comfort. Pricing for breakfast also appears to be a point of contention among guests.

Dinner offerings receive a generally positive outlook, highlighted by a delightful array of buffet options, including standout seafood nights and widely appreciated specific dishes. However, some guests reported issues such as long waiting times for grilled items and occasional inconsistencies in food quality. The overall dining experience is enhanced by reasonable pricing but could benefit from more consistency.

Guest rooms are lauded for being clean, spacious and modern, making them comfortable and well-equipped for stays. Room service and the aesthetic appeal also receive positive mentions. Nonetheless, some guests noted smaller room sizes, occasional cleanliness lapses and issues with outdated furniture and amenities. Enhancements in these areas could further elevate the overall guest experience.

Cleanliness across the hotel is highly appreciated with many guests complimenting the tidy, well-maintained rooms and public areas. The staff's dedication to maintaining cleanliness contributes to the positive environment, despite occasional lapses noted in specific instances.

The exemplary performance of the hotel's staff is a significant highlight of guest reviews. Receptionists, housekeepers and other personnel consistently receive praise for their friendliness, professionalism and dedication to guest satisfaction. The staff's efficient service and commitment significantly enhance the hotel's atmosphere, despite some reports of inconsistent behavior among a few reception staff.

The free Wi-Fi service receives mixed feedback with guests appreciating the effort to provide stable internet access, although some experienced issues with weak signals in certain areas. Enhancements in Wi-Fi quality could ensure a more consistent experience.

The gym and pool facilities at the hotel receive varied reviews. While the convenience of having a gym is appreciated, guests noted restricted operating hours and occasionally outdated equipment. Similarly, the rooftop pool is visually appealing but lacks water heaters and faces maintenance issues. Improvements in these areas could enhance guest satisfaction.

Parking facilities are generally viewed as clean and convenient but suffer from tight and narrow spacing that poses challenges for larger vehicles. The availability of spaces during peak hours also emerged as a concern for some guests.

Family-related amenities receive mixed feedback. Guests appreciate the family-oriented facilities, cleanliness and cooperative staff, though some noted limited children's amenities and occasional noise issues from adjacent family rooms.

Overall, the Aloft Dhahran Hotel offers a notable experience with a prime location, clean and comfortable rooms and exemplary staff service. While certain aspects such as breakfast variety, Wi-Fi quality, gym and pool facilities and parking space availability could benefit from improvements, the hotel's strengths in location, cleanliness and staff dedication make it a strong choice for travelers.
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Hotel Taking Steps Towards Sustainability

This hotel is eco-certified and holds a Green Key (FEE) certification, indicating a commitment to environmental responsibility and sustainable operations.

Hotel for Honeymoon

Aloft Dhahran provides a modern and stylish setting for honeymooners, with its contemporary design and vibrant atmosphere. It is well-suited for couples looking for a trendy and comfortable stay.

Romantic Hotel

Features modern design and vibrant social spaces, offering a unique and energetic atmosphere. Its stylish accommodations and lively environment appeal to couples seeking a contemporary and fun romantic experience.

Hotel with Swimming Pool

This hotel features a trendy outdoor pool area, perfect for socializing and relaxation. Its modern design and vibrant atmosphere make it a popular choice for younger guests and those seeking a lively environment.

Children's Pool Outdoor Pool

Business Hotel

This modern hotel provides a fresh and fun destination with bright and breezy spaces. It also boasts 262 spacious rooms, including 17 suites, offering bright and breezy spaces to relax, whether traveling for business or leisure.

Hotel with Parking

This hotel offers easily accessible parking. The hotel is well-regarded for its parking facilities, providing a smooth experience for guests.

Hotel with Gym

Provides a well-equipped fitness center for guests to maintain their workout routines while traveling.

4-Star Hotel

Located on King Saud Branch Road in Dhahran, this Aloft Hotel offers modern accommodations and stylish design. It caters to tech-savvy travelers with essential amenities and a vibrant atmosphere.

Hotel with Outdoor Pool

This hotel features an outdoor pool and terrace. Guests can also enjoy the on-site bar, making it a vibrant choice for those seeking a modern and social hotel experience.

Family Friendly Hotel

Accessible Hotel

Hotel with Children's Pool

Room Types

Aloft Room, 1 King Guests will have a special experience as this double room provides a rooftop pool. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.

Aloft Room, 2 Double This double room has a soundproofing and minibar.

Breezy Room, 1 King This double room features a minibar, and soundproofing.

Breezy Room, Guest room, 2 Double, High floor This double room has a electric kettle and flat-screen TV.

Aloft Suite, Suite, 1 King This double room features a rooftop pool. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Savvy Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed This double room has a soundproofing and dining area.

Ultra Savvy Suite, 1 King, Sofa bed This double room's special feature is the rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

About Aloft Dhahran Hotel

License: 10007892

Guest Reviews

8.4

Very Good

Location

'Aloft Dhahran Hotel' boasts a prime location highly praised by its guests. Located directly across from Al Dhahran Mall, the hotel offers easy access to prominent shopping malls, restaurants and essential amenities. Its strategic positioning makes it convenient for business travelers with quick routes to nearby highways and the airport. Guests repeatedly emphasize the hotel's proximity to vibrant areas with cafes and entertainment options, including the Corniche and Rashid Mall. The surrounding neighborhood is both lively and tranquil, providing a perfect balance for visitors. Cleanliness and excellent facilities complement the location, making it an ideal choice for anyone visiting the eastern province.

Breakfast

The breakfast experience at Aloft Dhahran Hotel receives mixed reviews from guests with significant highlights on both positive and areas needing improvement. Guests frequently praise the breakfast for its good taste and the diverse options available, some even labeling it as excellent. Several found their breakfast experiences to be among the best they've had in hotels, citing delicious and well-prepared dishes.

Conversely, a considerable number of guests expressed concerns regarding the variety and quality of the breakfast offerings. There are recurring mentions of the buffet needing more variety and better diversity with some specific complaints about it being heavily skewed towards Indian cuisine, likely due to the chef's background. Additionally, there are remarks about the breakfast area being hot and uncomfortable, as well as issues with uncovered food and hygiene.

The pricing of the breakfast also seems to be a point of contention with several reviewers deeming it too high for the quality and variety provided. Some guests highlighted the lack of included breakfast in their booking packages and felt that the extra cost was not worth it.

Overall, while the breakfast at Aloft Dhahran Hotel has been appreciated for its taste and some variability, it seems to require improvements in terms of variety, quality and pricing to fully meet the expectations of all guests.

Dinner

Aloft Dhahran Hotel offers a variety of dining experiences with mixed reviews from guests. The general consensus indicates that the buffet-style breakfast and evening meals are particularly delightful, boasting a wide array of options, including many vegetarian choices. Seafood nights and the dinner buffet have been highlighted as exceptional with many praising the quality and selection available.

Lunch at the hotel receives positive remarks for its excellence and certain dishes like the beef tenderloin steak, cheesecake and apple pie from the kitchen are standout items widely appreciated. Guests find the restaurant itself to be fabulous with reasonable pricing contributing to a positive dining experience.

However, there are areas that require improvement. Some guests have reported long waiting times for grilled items during dinner and the quality of some dishes, such as chicken on pizza, quesadillas and certain grilled items, has been criticized. Issues with freshness and taste occasionally mar the dining experience and there have been concerns about the restaurant’s smell permeating the lobby and the lack of service in the cafeteria area.

Overall, while there are high points in the dining options at Aloft Dhahran Hotel, a few aspects, particularly related to food quality and service consistency, need enhancement for a more uniformly satisfying experience.

Rooms

The guest reviews for Aloft Dhahran Hotel highlight several positive aspects and some areas for improvement regarding the rooms. Guests frequently praise the rooms for being clean, spacious and modern with many finding them comfortable and well-equipped. The room decor and design are noted to meet international standards and the beds are generally described as very comfortable. Room service is often commended, along with the overall aesthetic appeal of the rooms.

However, some guests mentioned that the room sizes can be smaller than expected, especially compared to hotels of a similar level. Issues with cleanliness were raised by a few with some rooms reported to have unpleasant odors or smoke smells, even in non-smoking rooms. The air conditioning and old furniture received some negative comments, indicating a need for updates. Occasionally, the soundproofing was found lacking and the room amenities were deemed insufficient by some guests.

Despite these few issues, many guests found the rooms to be tidy, pleasant and suitable for both individual stays and family accommodations. Improvements to room size and some enhancements to cleanliness and amenities could significantly elevate the overall guest experience.

Beds

Visitors to the Aloft Dhahran Hotel generally have favorable impressions of the beds, frequently noting their high comfort level. Many guests highlighted that the beds were very comfortable with some even describing them as extremely comfortable or marshmallow soft. The beds are often praised for being cozy and ensuring a good night's sleep, making children and adults alike feel at ease.

However, not all feedback was positive. A proportion of guests found the pillows uncomfortable and noted that the quality of the bedding sheets could be improved. Some visitors experienced discomfort with the beds, citing issues such as harsh bedding materials or discomfort leading to back problems.

Overall, while there are occasional criticisms regarding bedding quality and space constraints in rooms, many guests found the beds at Aloft Dhahran Hotel to be a highlight of their stay due to their exceptional comfort.

Cleanliness

Aloft Dhahran Hotel receives high marks for its cleanliness with many guests appreciating the well-maintained and tidy rooms. The rooms are often described as very clean, spacious and comfortable, contributing to a tranquil and appealing environment. The hotel itself is frequently noted as clean and modern with various facilities being kept in excellent condition. Public areas like corridors, elevators and parking lots also maintain good cleanliness standards, often accompanied by pleasant smells.

The staff’s dedication to cleanliness is generally praised, adding to the overall positive experience. Despite some comments about occasional lapses, such as rooms not being cleaned properly or housekeeping issues during extended stays, the general feedback remains overwhelmingly positive. Guests especially appreciate the hotel's proximity to Dhahran Mall and find the location to be convenient and the staff friendly and helpful.

Issues that were noted include some rooms not being cleaned as thoroughly as expected with specific complaints about dirty carpets, stained towels and leftover food. Additionally, there are a few remarks about the need for general updating and increased attention to cleanliness details in certain areas.

Overall, the consistent praise for cleanliness and comfort makes Aloft Dhahran Hotel a strong choice for travelers seeking a neat and tidy place to stay, despite some areas where improvement is needed.

Staff

Aloft Dhahran Hotel boasts an exemplary team of staff that consistently receives high praise from its guests. Visitors comment on the remarkable friendliness and professionalism exhibited by receptionists, housekeepers and other personnel. Names frequently mentioned for their outstanding service include Mr. Sheikh, Mr. Shinto, Nasser, Ilaaf, Yasser, Khaled and many more.

Guests often highlight the exceptional hospitality provided by the reception team, noting their efficiency, politeness and eagerness to assist with any needs. Their helpfulness stretches from resolving complicated booking issues to accommodating late check-outs, thus enhancing the overall guest experience. Special mentions include Mahdi and the smiling Abdulaziz, both recognized for their courteous and professional demeanor.

Moreover, the cleaning staff are noted for maintaining high cleanliness standards and contributing to a pleasant and comfortable stay. The bell boys and security staff are also commended for their cooperative and welcoming nature.

The general sentiment among guests is that the staff's dedication and enthusiasm significantly elevate the hotel's atmosphere, making stays both delightful and memorable. Their teamwork and swift service ensure that both the check-in and check-out processes are smooth and hassle-free.

While most feedback is overwhelmingly positive, a few reviews mention inconsistent behavior among some reception staff. However, these instances seem to be exceptions in an otherwise highly commendable service environment. Overall, Aloft Dhahran Hotel's staff are largely praised for their professionalism, friendliness and commitment to guest satisfaction.

Wi-Fi

The Wi-Fi at Aloft Dhahran Hotel receives mixed reviews from guests. Numerous positive notes highlight the availability of free internet access and a generally stable, good connection in rooms. Guests appreciated the hotel's efforts to inform them about Wi-Fi usage during check-in and the helpful, attentive staff who addressed any questions and ensured satisfaction throughout their stay. On the downside, you'll encounter mentions of weak and slow Wi-Fi signals in some rooms with a few guests noting that they had to move to the lobby to get better connectivity. While some guests found the internet excellent and functional, it's clear that Wi-Fi quality could benefit from some improvements to ensure a more consistent experience for all visitors.

Gym

The gym at Aloft Dhahran Hotel received mixed reviews from guests. Many appreciated the convenience of having a gym facility on the tenth floor with amenities like a steam room. However, several guests found the gym's operating hours restrictive, noting that it opens late in the afternoon, which is inconvenient for business travelers who prefer morning workouts. Additionally, the gender-specific time slots were not clearly communicated, causing some inconvenience. There were mentions of the gym being somewhat outdated with a limited selection of equipment and some equipment was reported to be out of service or in need of renovation. Attention was also drawn to the need for better upkeep of certain facilities like the sauna and pool. While the gym itself was considered nice by some, overall improvements in maintenance and scheduling could enhance the experience for future guests.

Pool

Aloft Dhahran Hotel features a rooftop pool that offers guests a beautiful and enjoyable swimming experience. The outdoor pool is praised for its aesthetic appeal but has some notable limitations. Reviewers consistently mentioned that the pool water is cold and the lack of water heaters is a common concern, making it less inviting during cooler periods. Additionally, some guests highlighted that the pool's usage times were restrictive with specific hours for different groups, such as ladies-only time and some found these timings were not clearly communicated.

Maintenance issues were also pointed out with times when the pool was closed for upkeep and reports of inadequate provision of pool towels. There were mixed reviews about cleanliness with some guests noting that the pool was clean, while others felt it needed more attention. The overall management of the pool area received some criticism with several guests indicating it requires improvement, including better handling of guests and more consistent availability of amenities like towels. Despite these drawbacks, the rooftop pool remains a visually appealing and enjoyable spot for many visitors who managed to take advantage of its offerings.

Parking

Guests of Aloft Dhahran Hotel have shared mixed reviews about the parking facilities. Many guests find the underground parking clean and convenient with some describing it as ample and hassle-free. Positive mentions highlight that parking is organized and generally easy to find, especially in the basement, which also offers free covered spots. Some guests appreciated the spacious parking areas and found it readily available.

However, several reviewers pointed out that the parking spaces are often tight and narrow, making maneuvering and parking challenging at times. The entrance and exit of the parking lot were frequently described as very narrow, presenting difficulties for larger vehicles. There were consistent comments on the limited availability of parking spaces, particularly during the morning hours, which some found inadequate and small.

Overall, while the hotel's parking facilities are adequate for many, improvements might be needed to address the issues related to the narrow and limited spaces.

Family

The Aloft Dhahran Hotel presents a mixed experience for families, but it generally garners positive remarks on several fronts. The hotel is recognized for its beautiful and family-oriented facilities that provide comfort and convenience. Cleanliness is a standout feature, making it a pleasant stay for all family members and its proximity to the mall adds to the convenience.

Guests appreciated the cooperative staff, especially in providing baby cots promptly and offering spacious connecting rooms suitable for families with children. Families particularly enjoy the allowance of family members on Fridays and overall comfort of the site.

However, the hotel does face some criticisms, such as limited children's facilities, which some guests found unsuitable for a family stay. The noise from adjacent family rooms can also be an inconvenience. Overall, while the hotel demonstrates family-friendly characteristics, there are areas that could benefit from improvement to enhance the experience for guests with children.

4 Star

Aloft Dhahran Hotel in Saudi Arabia is recognized for its consistent four-star service, offering quality rooms and cleanliness that meet high standards. Guests frequently commend the hotel for its polite and helpful staff and many consider it deserving of a five-star rating. Despite some criticisms about the television channels and a need for maintenance updates, the hotel generally delivers satisfactory experiences with commendable four-star hospitality and cleanliness. Aloft Dhahran is seen as a reliable choice among worldwide hotel chains, although some feel it lacks unique features. Overall, it earns recommendations for its commitment to a four-star experience.

Business

Aloft Dhahran Hotel is highly regarded among business travelers for its prime location and superb services. The hotel's staff demonstrate exceptional professionalism and flexibility, making the check-in and check-out processes seamless. Business-class accommodations and amenities cater specifically to the needs of corporate guests, providing a conducive environment for work. The hotel is known for its cleanliness, effective air conditioning and quiet atmosphere, which are crucial for a productive stay.

Featuring reliable business facilities, it is ideal for meetings and short business trips. The business center, while described as average by some, remains an effective resource. Although a few issues were noted, such as an uncomfortable office chair and a printer lacking ink, the overall feedback emphasizes the practicality and adequacy of the amenities provided. The hotel offers a reasonable price point, making it a dependable choice for quick business visits. The cooperative reception team further enhances the experience, positioning Aloft Dhahran Hotel as an excellent option for business owners and professionals.

Yes, Aloft Dhahran Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Aloft Dhahran Hotel.

No, Aloft Dhahran Hotel doesn't allow dogs.

Yes, parking facilities are available at Aloft Dhahran Hotel.

Yes, Aloft Dhahran Hotel has a gym.

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