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Doolve Hotel Al Khobar

Al Khobar , Custodian Of The Two Holy Mosques Road 125 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDoolve Hotel Al Khobar is primarily celebrated for its prime city-center location, which provides excellent access to a variety of amenities including shopping centers, commercial areas and the scenic corniche. This convenience makes it a top pick for both leisure and business travelers. The hotel environment is typically clean and the reception area and rooms are well-maintained, contributing to a positive stay experience for many guests. The friendly and cooperative staff, highlighted by names such as Mr. Badr and Mr. Suleiman, greatly enhance the overall guest experience with most interactions described as professional and courteous.

The rooms are spacious and comfortable, equipped with essential amenities like air conditioning, though there are occasional complaints about inconsistent cleanliness and outdated furniture. Despite criticism regarding the decor and bathroom conditions, many guests still find the accommodations satisfactory for their needs, thanks to the overall tranquility and quiet environment the hotel offers. Nevertheless, the absence of breakfast and any dining options is a notable gap in the services provided, which affects guest satisfaction.

Cleanliness is a frequently discussed topic with mixed reviews. While many guests find the hotel neat and orderly, some point to specific inconsistencies, particularly in the bathrooms and certain outdated sections that require better maintenance.

Staff performance is often commended with many reviews praising the efficiency and helpfulness of the team. However, there are sporadic mentions of inconsistent reception experiences and occasional staff behavior issues, suggesting room for improvement in training and service consistency.

Parking poses a significant challenge due to narrow, congested and limited spaces, which can be frustrating for guests with vehicles. The Wi-Fi service also receives criticism for being weak and unstable, particularly in the rooms, prompting guests to suggest substantial improvements in this area.

Families might find the hotel generally accommodating thanks to spacious rooms, but concerns about child safety and the absence of cribs are notable drawbacks. Furthermore, while many guests find the beds comfortable, there are issues regarding the types and quality of bedding provided.

In summary, Doolve Hotel Al Khobar stands out for its excellent location, clean environment and commendable staff, making it a favorable choice for many travelers. Nonetheless, there are crucial areas for improvement, particularly in breakfast provisions, room maintenance, Wi-Fi connectivity and parking facilities. Despite these challenges, the overall favorable ambiance and staff performance contribute positively to the guest experience.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types

Deluxe Room The spacious double room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

One-Bedroom Apartment This spacious apartment is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Deluxe Twin Room The spacious twin room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Two-Bedroom Apartment This spacious apartment includes 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 4 beds.

About Doolve Hotel Al Khobar

License: 10007325

Guest Reviews

Location

The Doolve Hotel Al Khobar is praised for its prime location in the city center of Al Khobar, providing excellent access to a variety of amenities. Guests frequently highlight the hotel's proximity to commercial areas, shopping centers and fast-food chains that remain open late, making it convenient for both dining and shopping needs. The corniche is a notable nearby attraction, offering a scenic waterfront experience.

The hotel's strategic positioning on a main street affords easy access to vital areas and services, including the Al Rashid Mall, Flamingo Mall and various local markets. Public facilities are similarly close, ensuring guests have everything they need within walking distance. Reviewers also commend the beautiful and clean surroundings of the hotel and give a nod to the cooperative and friendly staff who contribute to the overall positive stay.

Essential services and public facilities are readily accessible due to the hotel's central location, making it an excellent choice for guests seeking convenience and comfort. The hotel’s location, coupled with its clean rooms and good reception area, solidifies its reputation as a top pick for travelers coming to Al Khobar.

Overall, the Doolve Hotel Al Khobar is celebrated primarily for its exceptional location, clean environment and helpful staff, making it a favorable option for both leisure and business travelers.

Breakfast

Guests have consistently pointed out the absence of breakfast at Doolve Hotel Al Khobar. Many expressed their disappointment, noting that breakfast is not included in bookings and is not available at all. Some guests suggested that the hotel should offer a complimentary breakfast service, highlighting the lack of any meals, including lunch and dinner. Several reviewers recommended the hotel provide a breakfast option to enhance the overall guest experience. The repeated absence of a breakfast buffet has notably impacted guests' satisfaction levels.

Rooms

Doolve Hotel Al Khobar offers a mixed experience for its guests with many positive aspects regarding room size and cleanliness, but also notable areas that could benefit from improvement. Guests often compliment the hotel for its spacious and comfortable rooms with some highlighting that the rooms are neat, well-maintained and equipped with essential amenities like air conditioning, albeit sometimes too cold with no heating option available. The suite setups, especially those with isolated rooms, are appreciated for their design and space. Additionally, the hotel is praised for its good air conditioning and overall quiet environment, making for a peaceful stay.

However, several reviews point out various areas where the hotel falls short. Cleanliness appears to be inconsistent with some rooms described as completely dirty, full of dust and insects, while others are noted as sufficiently cleaned. The furniture and lighting are areas commonly brought up as needing renovation; guests mention old, worn-out items, poor lighting and broken bathroom doors. Additionally, some guests experienced issues with room availability upon arrival and found the room assignment process unsatisfactory.

The bathrooms specifically receive critical feedback for being small, narrow and in need of renovation. Some guests noted the presence of cockroaches and expressed concerns about poor maintenance. Furthermore, the room service and cleaning services are frequently mentioned as below par with slow response times and inadequate cleaning efforts throughout the stay.

Despite these drawbacks, the hotel remains a viable option for those seeking spacious accommodations, particularly for its competitive pricing and basic comfort provisions. However, potential visitors should be aware of the mixed reviews and manage their expectations accordingly.

Beds

At Doolve Hotel Al Khobar, the beds received mixed reviews from guests. On the positive side, many visitors found the beds to be very comfortable and clean, highlighting the quality of the mattresses. However, several guests faced inconvenience due to the limited availability of bed choices, such as booking for multiple adults but only receiving a double-sized bed or requesting a single bed and not getting one. The quality of the pillows was frequently mentioned as a downside with many guests finding them uncomfortable or noting their absence altogether. Issues with the bedding, such as the gloomy appearance of the mattress and poor overall quality, were also reported by some. Additionally, the presence of bedbugs and uncomfortable couches further impacted the sleeping experience for certain guests.

Cleanliness

Doolve Hotel Al Khobar has garnered mixed reviews concerning its cleanliness, though positive remarks are prevalent. Many guests remarked on the hotel's cleanliness, noting that rooms and common areas are kept in neat condition. Specific praises included cleanliness of rooms, linens and the overall comfort and tranquility provided by the tidy environment. Several guests highlighted the hotel's tranquil ambiance, complementing its cleanliness and quiet nature. Additionally, the reception staff received commendations for their efforts and manners, contributing to the guests' pleasant stay.

However, some reviews pointed to areas needing improvement. Issues such as occasional poor hygiene, especially in bathrooms and infrequent cleaning services were mentioned. Furthermore, certain sections of the facility were described as outdated with a lack of maintenance in some areas contributing to the perception of poor cleanliness.

In summary, while Doolve Hotel Al Khobar appears to maintain a generally clean and peaceful environment with friendly staff, it also has several inconsistencies in cleanliness and maintenance that could impact the overall guest experience.

Staff

Doolve Hotel Al Khobar boasts exceptional staff that significantly enhances the overall guest experience. With remarks highlighting the professionalism, cooperativeness and kindness of the employees, the hotel’s service stands out as a major strength. Many reviews mention the reception staff by name, showcasing a personal touch; Mr. Badr, Mr. Suleiman, Mr. Saeed, Mr. Mohamed Abdullah and Mr. Sattam received particular appreciation for their polite and helpful demeanor.

Guests frequently noted the friendliness and attentiveness of the entire team, from reception to room service. The staff are described as welcoming, efficient and quick to fulfill requests with some specific mentions of the Egyptian and Sudanese employees being exceptionally courteous and professional. The prompt and considerate service extends to all interactions within the hotel, reinforcing an environment of respect and high standards.

However, some reviews suggest areas for improvement, noting inconsistent reception experiences and occasional issues with staff behavior. Despite these mixed encounters, the overall consensus praises the staff for their cooperative and respectful attitude, prompt service and dedication to maintaining a high-quality experience for all guests. The hotel's location and cleanliness, coupled with the commendable behavior and responsiveness of its staff, make it a highly recommended choice for travelers.

Wi-Fi

Doolve Hotel Al Khobar has received numerous reviews regarding its internet service, predominantly highlighting connectivity issues. Guests noted that the Wi-Fi is generally weak and unstable, especially in the rooms, often resulting in difficulty maintaining a reliable connection. Some pointed out that the signal strength on the first floor is particularly poor. The consensus suggests that the hotel's internet service is insufficient and could benefit from substantial improvements. For guests who rely heavily on internet access, it might be advisable to have a personal internet solution as a backup.

Parking

When it comes to parking at Doolve Hotel Al Khobar, reviews reveal several challenges. The parking facilities are notably narrow and congested, making it difficult to maneuver, especially if driving a larger vehicle. The underground parking spaces are very limited and often not sufficient to accommodate all guests. Many visitors have struggled to find available spots with some spending significant time searching for parking. Additionally, the spaces in front of the hotel are subject to fees and fines may be incurred if parked after certain hours. While the hotel does have some free outdoor parking, these spaces are usually fully occupied due to the proximity of car rental shops and residential buildings. Overall, the parking situation is a significant concern and a frequent point of frustration for guests.

Family

Doolve Hotel Al Khobar receives praise for being an excellent, clean and highly recommended choice for families, especially those with young children. Guests appreciated the spacious and comfortable rooms that are well-suited for families. However, there are notable concerns regarding child safety, including windows without protective nets or grilles and unsafe sockets. The parking space is also mentioned as being extremely limited. Additionally, despite the general family-friendly environment, the hotel does not provide cribs for children. Improvements in some facilities, such as the kitchen, are suggested for a more enhanced experience.

3 Star

Doolve Hotel Al Khobar offers a mixed experience with several positive aspects but also some crucial areas needing improvement. The hotel is in a convenient location and some guests appreciated their overall stay, describing their experience as good, above average or even superb. Visitors frequently recognized the staff's attitude and behavior as very good, noting a pleasant reception and welcome.

However, there were notable concerns about the cleanliness of the rooms with specific attention required in this area. Many guests reported issues with the facilities and services, mentioning that they often arrived late. Room service was another point of contention, earning poor remarks from several reviews. The air conditioning system did not meet expectations and basic room amenities, such as wall hooks, were missing. Car parking was also a problematic aspect during their stay.

While the hotel's consumer and staff efforts garnered positive feedback, some felt that the staff members could benefit from better training. Additionally, guests mentioned a lack of breakfast options as a downside to their experience. Despite these challenges, the generally favorable comments about the hotel's overall good and pleasant atmosphere cannot be overlooked.

No, Doolve Hotel Al Khobar doesn't have any pool.

Yes, a spa is available at Doolve Hotel Al Khobar.

No, Doolve Hotel Al Khobar doesn't allow dogs.

Yes, parking facilities are available at Doolve Hotel Al Khobar.

Yes, Doolve Hotel Al Khobar has a gym.

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