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Hawthorn Suites by Wyndham Al Khobar

Al Khobar , Prince Majed Street Cross 9th Street, Al Khobar Al Shamalia (Show on Map)

6.2

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHawthorn Suites by Wyndham Al Khobar is a well-reviewed hotel that boasts a prime location and sizable accommodations. Situated near the vibrant waterfront area of North Khobar, the hotel directly faces the corniche, providing guests with picturesque views and easy access to coffee shops, restaurants, supermarkets and the beach. This strategic positioning, coupled with ample parking facilities and proximity to major roads, makes it a convenient choice for both leisure and business travelers.

The hotel’s rooms are widely appreciated for their spaciousness with some featuring duplex layouts ideal for families. However, they are in need of renovation, as many guests report outdated furniture, maintenance issues and cleanliness problems. Despite these drawbacks, the design and comfort of the room setups with separate living and sleeping areas, are well-received.

Staff interactions have mixed reviews; the reception team is frequently praised for their friendliness, professionalism and excellent customer service. Notable employees like Ibrahim, Fadel, Wael, Rakan and Turki stand out for their helpfulness. Nevertheless, some guests experienced unresponsiveness and perceived arrogance from certain staff members, indicating inconsistency in service quality.

Breakfast at the hotel garners mixed reviews. While some guests enjoyed generous and satisfying meals served directly to their rooms, others criticized the lack of variety and quality. There were also discrepancies regarding the availability and timing of breakfast, pointing to some inconsistencies in this service area.

The hotel’s internet service similarly presents a mixed picture with some guests experiencing fast and reliable connections, while others struggled with slow speeds or non-functional networks. Additionally, the parking situation is hit or miss, as some guests find ample space, while others face challenges due to scarcity and narrow spots.

Reviews on the beds are varied; some guests find them comfortable, but many report cleanliness issues, including stained and insect-ridden bedding. This indicates a significant need for improved maintenance and pest control.

Despite some negative feedback, Hawthorn Suites by Wyndham Al Khobar remains a competitive option within its three-star category, offering spacious rooms and good value for its price. The hotel's location and room size are its strongest assets, making it an appealing choice for those visiting Al Khobar, though potential guests should be aware of the areas needing improvement.
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Aparthotel Taking Steps Towards Sustainability

Mentioned as a sustainable option, this hotel is described as merging sustainability with sophistication, offering a more environmentally conscious stay.

Aparthotel for Honeymoon

Aparthotel with Parking

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Aparthotel with Gym

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Room Types

Deluxe Suite The fireplace is the standout feature of this suite. This spacious suite comes with a kitchenette, a seating area, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the kitchenette, guests will find a refrigerator, a microwave and an electric kettle. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a dining area as well as city views. The unit has 3 beds.

Royal Suite The fireplace is a top feature of this suite. This spacious suite comes with a kitchenette, a seating area, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchenette, which features a refrigerator, a microwave and an electric kettle. The suite features air conditioning, soundproof walls, a minibar, a dining area, as well as a flat-screen TV with satellite channels. The unit has 4 beds.

Executive Suite The fireplace is the standout feature of this suite. This spacious suite comes with a kitchenette, a seating area, 2 separate bedrooms and 3 bathrooms with a bath and a shower. The kitchenette features a refrigerator, a microwave and an electric kettle. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a dining area as well as city views. The unit has 3 beds.

Junior Suite The fireplace is a top feature of this suite. This spacious suite includes a kitchenette, a seating area, 1 separate bedroom and 2 bathrooms with a bath and a shower. A kitchenette fitted with a refrigerator, a microwave and an electric kettle is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a dining area as well as city views. The unit has 1 bed.

About Hawthorn Suites by Wyndham Al Khobar

License: 10009350

Guest Reviews

6.2

Rated

Location

Hawthorn Suites by Wyndham Al Khobar enjoys a fantastic location that guests frequently praise for its strategic positioning and accessibility to various amenities. The hotel is situated close to the vibrant waterfront area in North Khobar, directly facing the corniche, which offers a beautiful view and an easy walk to coffee shops, restaurants and supermarkets like Tamimi markets. Its proximity to the beach and surrounding attractions makes it a prime choice for travelers seeking convenience.

Many reviews highlight the hotel's excellent location, being near essential services, daily needs and entertainment spots, such as Ajdan walk and the seafront. The area is described as peaceful, providing a quiet retreat while being close to the bustling city center. Spaciousness is another notable feature with guests appreciating the roomy apartments and large windows.

The hotel also benefits from good parking facilities and easy access to major roads. Staff interactions are positively mentioned alongside the location, contributing to an overall favorable experience for both short-term and long-term stays. This combination of prime positioning and excellent service ensures that Hawthorn Suites by Wyndham Al Khobar is a top choice for anyone visiting the area.

Breakfast

The breakfast experience at Hawthorn Suites by Wyndham Al Khobar has received mixed reviews. Some guests appreciated the breakfast, noting that it was good and served in generous quantities directly to their rooms. A few guests mentioned that breakfast was very good, providing a pleasing start to their day. However, other reviews highlighted issues with the breakfast service, pointing out that it lacked variety and options with some describing it as average or very bad. Additionally, there were instances of confusion or misinformation about the availability of breakfast with some guests reporting that their reservation included breakfast but none was provided, while others were pleasantly surprised by the availability of a nice breakfast reception. Breakfast service times were also mentioned with a note that it started later than some guests expected. Despite some positive remarks, the overall breakfast experience at the hotel seems to have inconsistencies that may affect guest satisfaction.

Rooms

Hawthorn Suites by Wyndham Al Khobar offers spacious rooms with some featuring upstairs and downstairs layouts that are ideal for families. The overall room design, such as having separate living and sleeping areas, is well-received and generally regarded as comfortable. Each room typically includes its own bathroom, providing added convenience.

However, multiple reviews highlight a significant need for renovation across the hotel. Guests frequently complain about old, worn-out furniture and poorly maintained facilities. Dirty rooms with unpleasant smells and visible grime, further mar the experience. Maintenance issues are abundant with water leaks, malfunctioning air conditioners and broken or detached wallpaper being common grievances. Room service appears inconsistent with cleaning services being either slow or completely absent during some stays. Additionally, the air conditioning system, while occasionally praised, seems unreliable in some cases.

The reception staff and the overall setup of the rooms receive positive mentions, but the general state of the furniture and amenities needs urgent attention. Despite the comfort afforded by the spacious room layouts, the outdated interior and lack of cleanliness could significantly detract from the enjoyment of one's stay.

Beds

The reviews on the beds at Hawthorn Suites by Wyndham Al Khobar present a mixed picture. Guests have highlighted that some beds and air conditioning are excellent with a few pointing out that the beds are comfortable. However, a significant number of reviews indicate areas needing improvement. Common issues include old and noisy beds with sound described as resembling coins clinking. Many guests were dissatisfied with the cleanliness, mentioning dirty bedspreads, stained and insect-ridden bedding, as well as uncomfortable pillows. Several reviews stressed the need for pest control measures, calling attention to bed bugs and overall poor maintenance of beddings. The recurring theme suggests that while there are a few positive aspects, the hotel needs to address the cleanliness and upkeep of the beds to enhance guest satisfaction.

Cleanliness

Guest reviews for the Hawthorn Suites by Wyndham Al Khobar reveal a pervasive issue with cleanliness across various dimensions of the hotel. Numerous reviewers expressed concerns about unclean and outdated furniture that often had stains and a musty smell with some even reporting the presence of insects. The bathrooms particularly faced harsh criticism, featuring descriptions of poor sanitation, visible bacteria, hair and filth, along with problematic drainage systems.

Additionally, the overall state of the rooms was often deemed inadequate with reports of cockroaches, dirty bedspreads and unkempt kitchen utensils. Despite a few isolated mentions of good cleanliness and spacious rooms with wide windows, the predominant sentiment was that of neglect and insufficient maintenance.

Several reviewers highlighted slow service and a lack of essential cleaning supplies such as tissues and soap. The carpets, walls and furniture evidently required urgent cleaning and renovation. The hallways and rooms were also noted for having bad, moldy smells.

In summary, although the spaciousness and some aspects of the rooms were praised, the consistent and overwhelming feedback pointed towards serious cleanliness issues that overshadow the positive aspects of the hotel.

Staff

Hawthorn Suites by Wyndham Al Khobar features a team of staff that has received mixed reviews from guests. While many have praised the friendliness, politeness and professionalism of the employees, especially those at the reception like Ibrahim, Fadel, Wael, Rakan and Turki, there is a consensus that some aspects of the service fall short. Guests commonly appreciated the quick response to requests, accommodating nature and the respectful and helpful attitude of the staff. The reception team, in particular, was frequently commended for their excellent customer service skills and courteous behavior.

However, not all experiences were positive. Some reviewers mentioned issues with unresponsiveness and rudeness, particularly citing instances where reception staff failed to answer calls or were perceived as arrogant. There were also complaints concerning rigidity in policies and the behavior of some specific employees and security staff. Despite these criticisms, many guests expressed gratitude for the welcoming hospitality and the effort made by most staff members to ensure a pleasant stay, highlighting the overall respectful and helpful nature of the team.

Wi-Fi

When considering a stay at Hawthorn Suites by Wyndham Al Khobar, it's important to note the mixed experiences with the hotel’s internet service. Some guests have reported that the internet was fast and excellent during their stay, suggesting that the hotel is capable of providing a good connection under certain conditions. However, there have also been numerous mentions of issues with the internet, including slow speeds, weak wifi networks and instances where the internet did not work at all. Given these varied experiences, it may be wise to manage expectations regarding wifi reliability while staying at this hotel.

Parking

The parking situation at Hawthorn Suites by Wyndham Al Khobar has mixed reviews. While some guests appreciate that parking is available and mention ample parking space, others find it challenging to secure a spot. Common concerns include the scarcity of parking near the hotel with some noting that spaces are far and narrow. Additionally, the closed back door of the hotel exacerbates the issue for some guests. Overall, while parking is present, it may require patience and effort to find a spot.

3 Star

Nestled in Al Khobar, Hawthorn Suites by Wyndham offers spacious rooms and suites that cater well to large and medium-sized families. The beauty of this hotel lies in its attention to detail, such as the provision of beIN Sports channels and a generous spatial layout featuring both big and small screens.

While the hotel holds a commendable three-star rating, there are areas that require improvement. Some guests have noted that the hotel's overall appearance and facilities feel old and worn out. In particular, the corridors and rooms have issues with unpleasant smells and the lighting could benefit from an upgrade. Additionally, the mini bar appears to need more attention to ensure it meets guests' expectations.

Despite these concerns, the hotel is considered a great option within its three-star category, offering excellent value for its price compared to other hotels in Al Khobar at the same level.

Accessible

Hawthorn Suites by Wyndham Al Khobar has been noted for its prime location and spacious accommodations. Guests frequently praise the hotel's proximity to various services and the popular Khobar Corniche, making it a convenient choice for travelers. While the reviews do not specifically mention accessibility features for guests with disabilities, the overall feedback highlights the hotel's excellent location, spacious rooms and positive ambiance. This suggests that the hotel may offer a comfortable stay, though those needing specific accessibility information might need to inquire further.

No, Hawthorn Suites by Wyndham Al Khobar doesn't have any pool.

No, a spa isn't available at Hawthorn Suites by Wyndham Al Khobar.

No, Hawthorn Suites by Wyndham Al Khobar doesn't allow dogs.

Yes, parking facilities are available at Hawthorn Suites by Wyndham Al Khobar.

Yes, Hawthorn Suites by Wyndham Al Khobar has a gym.

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