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Holiday Inn Al Khobar by IHG

Al Khobar , Old Airport Road (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHoliday Inn Al Khobar by IHG, is highly regarded by guests for its strategic location, nestled on a lively street with tranquil, well-coordinated spaces. Its central position between Khobar and Dammam makes it a convenient choice for travelers exploring key areas such as Dhahran Mall, Al Rashid Mall and the corniche. The hotel's quiet environment, combined with cleanliness, sophistication and a cooperative staff, further enhances the guest experience.

The breakfast service at the hotel receives mixed reviews. Many guests commend the quality and variety, describing it as delicious, comprehensive and perfect with a pleasant dining location. However, some guests feel that the breakfast, although good, is somewhat expensive and lacks variety and freshness. Issues such as cold food, limited menu items and small quantities are mentioned with a few guests experiencing stomach discomfort.

Dinner experiences also receive varied feedback with many guests praising the dinner buffet as perfect and amazing. However, some find the options limited and believe the prices are high. Early buffet closing times are also noted. Despite these concerns, the overall quality of dinner is generally positive.

Guest reviews of the rooms reflect a mix of satisfaction and areas needing improvement. Positively, the rooms are praised for their spaciousness, comfort and cleanliness, contributing to a peaceful stay. However, the furniture is often described as old and worn out and there are mentions of issues with room cooling control devices. Delays in room readiness at check-in and occasional slow room service are also noted, though some guests find the service great.

The hotel's cleanliness is frequently highlighted as a strong point with many guests appreciating the well-maintained rooms and facilities. Despite occasional complaints about poor cleanliness and unpleasant smells in some rooms, the majority of reviews emphasize the hotel's high standards of cleanliness, marking it as a reliable choice for those prioritizing a tidy environment.

Staff service at Holiday Inn Al Khobar consistently earns high praise. Guests commend the reception team, noting individuals like Sister Sarah and Ms. Noor, for their cheerful, helpful and supportive nature. Staff are described as courteous, friendly and welcoming, contributing to a positive atmosphere and a comfortable stay. The hospitality provided by the entire team, from managers to front desk personnel, is frequently highlighted as a significant positive aspect of the hotel.

Overall, Holiday Inn Al Khobar by IHG, is recognized for its excellent location, cleanliness and exceptional staff service, making it a favorable choice for travelers despite some areas that could benefit from improvement.
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Hotel with Parking

Offers parking facilities and comfortable accommodations with a range of amenities. Its location on Old Airport Road provides convenient access to different parts of Al Khobar.

4-Star Hotel

Holiday Inn Al Khobar provides comfortable accommodations and reliable service. The hotel features modern amenities and a convenient location, making it suitable for various types of travelers.

Hotel with Outdoor Pool

This hotel has an outdoor pool and a luxury spa center. It offers free Wi-Fi, providing both relaxation and convenience for its guests.

Hotel with Heated Pool

The hotel features a heated swimming pool. This outdoor heated pool provides a comfortable swimming option for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Accessible Hotel

Room Types

Standard Twin Room This air-conditioned room has a satellite TV and a private bathroom.

Standard Twin Room - Smoking This air-conditioned room has a satellite TV and a private bathroom

Standard King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.

Standard Twin Room - Accessible Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

Standard Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

Standard King Room - Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

One-Bedroom King Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

Standard Twin Room - Disability Access/Smoking The twin room features air conditioning, as well as a private bathroom boasting a bath. The unit has 1 bed.

One-Bedroom King Suite - Smoking The suite features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

About Holiday Inn Al Khobar by IHG

License: 10001852

Guest Reviews

7.7

Good

Location

Holiday Inn Al Khobar by IHG, boasts a strategic location that guests frequently praise. Nestled on a lively street, the hotel offers tranquil, well-coordinated spaces complemented by a serene ambiance. Proximity to key areas such as Dhahran Mall, Al Rashid Mall and the corniche makes it convenient for shopping and dining. The hotel's central position between Khobar and Dammam attracts visitors exploring nearby neighborhoods. Guests appreciate the hotel's quiet environment and commend the professionalism of the staff. Cleanliness, sophistication and the overall cooperative nature of the team further enhance the experience. This combination of excellent location and dedicated service makes it a favorable choice for travelers.

Breakfast

At the Holiday Inn Al Khobar by IHG, the breakfast experience garners mixed feedback from guests. On the positive side, many reviews highlight that the breakfast is very good, delicious and comprehensive. Guests appreciate the quality and variety with some describing it as perfect and excellent. The breakfast location is also noted to be pleasant, adding to the overall enjoyment.

However, not all reviews are glowing. Some guests feel that the breakfast buffet, while good, is quite expensive relative to the quality and variety offered. Several complaints mention that the breakfast menu is limited with certain items not being served fresh. Issues such as the breakfast being cold or served in small quantities also arise. A few guests had negative experiences with the breakfast causing stomach discomfort.

Overall, while there are commendable aspects of the breakfast at Holiday Inn Al Khobar, there are notable areas for improvement, particularly in terms of variety, freshness and value for money.

Dinner

Guests have mixed opinions about the dinner experience at Holiday Inn Al Khobar. Many commend the dinner, describing it as perfect and amazing and they particularly appreciate the great buffet offered. However, some guests believe the dinner options do not meet their expectations, citing the lack of diversity in main dishes and modest offerings. Additionally, concerns are raised about the high prices of the restaurant and the early closing time of the buffet. Overall, the quality of dinner generally receives positive feedback, despite some areas needing improvement.

Rooms

Holiday Inn Al Khobar by IHG, receives varying feedback from guests regarding the quality of its rooms. On the positive side, many appreciate the spaciousness and comfort of the rooms, noting that the beds are particularly comfortable. Cleanliness and tranquility are also highlighted as strong points, contributing to a peaceful stay. Guests are generally satisfied with the room facilities and the environment around the hotel, which adds to the overall comfort.

However, the hotel does have areas that require attention. The furniture is frequently described as old and worn out and some guests mention that the room's cooling control device doesn't work correctly, causing the room to feel uncomfortably cold. There are also instances where the room's cleanliness did not meet expectations. Additionally, guests have experienced delays in room readiness at check-in and there are mentions of slow room service despite others finding it great. Lastly, some rooms and suites are deemed unsuitable for the price with specific references to size and appropriateness for larger groups.

Overall, while there are several commendable aspects of the rooms at Holiday Inn Al Khobar, the hotel might benefit from updates and improvements in both its furnishings and service efficiency to enhance the guest experience.

Cleanliness

Holiday Inn Al Khobar receives high marks for its cleanliness with many guests noting that the rooms and facilities are consistently very clean and well-maintained. Reviewers appreciate the excellent cleanliness in both public areas and guestrooms, describing the hotel as clean, quiet and staffed by wonderful, courteous employees. The overall maintenance of the hotel is praised with specific accolades for the clean restrooms and general care taken to keep the facilities in good condition.

However, there are a few instances of dissatisfaction with some guests mentioning poor cleanliness and unpleasant smells in certain rooms and bathrooms. Despite these occasional negative remarks, the majority of reviews highlight the hotel's superb cleanliness, noting it as a significant positive aspect of their stay.

Guests also commend the location, relaxation, meals and services provided, which contribute to an overall pleasant experience. For those prioritizing a neat and tidy environment, Holiday Inn Al Khobar appears to be a reliable choice, often described as both practical and beautiful for its price range.

Staff

At the Holiday Inn Al Khobar by IHG, the staff consistently receive high praise for their exceptional service. Many guests commend the reception team, highlighting individuals like Sister Sarah and Ms. Noor for their helpful, cheerful and supportive nature. The staff's courteousness, friendliness and welcoming demeanor are recurrent themes in the reviews, making guests feel comfortable and valued throughout their stay. The employees are noted for their excellent interactions, displaying high morals and a cooperative spirit. Privacy is respected and the speed of service is impressive, enhancing the overall guest experience. The reception staff, in particular, are recognized for their understanding and efficiency, ensuring a smooth and pleasant check-in process. Moreover, the hospitality provided by the entire team, from managers to front desk personnel, is frequently described as very friendly and accommodating, contributing significantly to the hotel's positive atmosphere.

Yes, Holiday Inn Al Khobar by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Holiday Inn Al Khobar by IHG.

No, Holiday Inn Al Khobar by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Al Khobar by IHG.

No, Holiday Inn Al Khobar by IHG doesn't have a gym.

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