Kempinski Al Othman Hotel Al Khobar
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Summary of reviewsKempinski Al Othman Hotel Al Khobar enjoys a favorable reputation for its strategic location, impeccable cleanliness, spacious rooms and attentive staff. Conveniently located between Dammam, Al Khobar and Dhahran, the hotel is ideal for business travelers needing easy access to main roads and job sites, offering tranquility amidst its central positioning. Despite some criticism regarding its distance from tourist spots and markets, the serene environment is often appreciated.
The hotel's breakfast offerings receive mixed reviews; while many applaud the international variety and quality, some guests believe there's room for improvement in diversity and menu clarity. Similarly, the dinner experience is praised for certain restaurants, such as Anab Beirut and the Sky Lounge, but consistency in food quality and pricing remains a point of contention.
The rooms are regularly described as spacious, clean and well-decorated, ensuring guest comfort. Although there are occasional issues with furniture, lighting and noise, the overall feedback is positive. Cleanliness is a standout feature, consistently noted for both rooms and public areas, supported by efficient and polite cleaning staff.
Staff behavior enhances the hotel's reputation with employees praised for their friendliness and professionalism. Highlights include notable staff members who contribute to a memorable stay, despite occasional lapses in reservation handling.
The spa and gym facilities are well-regarded for their quality, cleanliness and tailored services, although some guests face occasional operational challenges. The pool area is similarly maintained well, despite minor inconveniences regarding accessibility and chlorine levels.
Parking receives mixed feedback; while valet service is efficient and commendable, the parking infrastructure requires improvement to handle capacity and safety concerns. The hotel is family-friendly, providing spacious rooms and accommodating services for guests with children.
In summary, Kempinski Al Othman Hotel Al Khobar is recommended for its strategic location for business travelers, high standards of cleanliness, spacious rooms and excellent service, making it a reliable choice for a comfortable and pleasant stay.
Categories
The hotel's breakfast offerings receive mixed reviews; while many applaud the international variety and quality, some guests believe there's room for improvement in diversity and menu clarity. Similarly, the dinner experience is praised for certain restaurants, such as Anab Beirut and the Sky Lounge, but consistency in food quality and pricing remains a point of contention.
The rooms are regularly described as spacious, clean and well-decorated, ensuring guest comfort. Although there are occasional issues with furniture, lighting and noise, the overall feedback is positive. Cleanliness is a standout feature, consistently noted for both rooms and public areas, supported by efficient and polite cleaning staff.
Staff behavior enhances the hotel's reputation with employees praised for their friendliness and professionalism. Highlights include notable staff members who contribute to a memorable stay, despite occasional lapses in reservation handling.
The spa and gym facilities are well-regarded for their quality, cleanliness and tailored services, although some guests face occasional operational challenges. The pool area is similarly maintained well, despite minor inconveniences regarding accessibility and chlorine levels.
Parking receives mixed feedback; while valet service is efficient and commendable, the parking infrastructure requires improvement to handle capacity and safety concerns. The hotel is family-friendly, providing spacious rooms and accommodating services for guests with children.
In summary, Kempinski Al Othman Hotel Al Khobar is recommended for its strategic location for business travelers, high standards of cleanliness, spacious rooms and excellent service, making it a reliable choice for a comfortable and pleasant stay.
Luxury Hotel
This 5-star hotel offers sweeping views and a wide range of luxury rooms, suites, and designer-styled apartments. Guests can enjoy fine dining experiences at multiple restaurants and relax at Kempinski The Spa, featuring a heated pool and therapeutic treatments.
Hotel Taking Steps Towards Sustainability
Certified EarthCheck Silver 2024, this hotel incorporates eco-friendly practices in its rooms. These include the use of eco-friendly toiletries, cleaning supplies, energy-saving switches, and LED light bulbs.
Hotel for Honeymoon
Provides luxurious accommodations, world-class dining, and a relaxing spa. Its elegant ambiance and impeccable service create a romantic and memorable experience for honeymooners visiting the Eastern Province.
Hotel with Spa
The Spa at Kempinski Al Othman Hotel Al Khobar is nominated for awards and offers a luxurious traditional hammam experience. The comprehensive spa includes a fitness center, pool area, and various treatment rooms.
Family Friendly Hotel
The hotel features spacious family rooms and suites, with options for connecting rooms. It offers a kids' club and a dedicated children's pool. There are multiple dining options suitable for families.
Romantic Hotel
Offers luxurious suites, fine dining, and a spa, creating a romantic and intimate experience. The hotel's elegant design and exceptional service enhance its appeal for couples seeking a special getaway.
Hotel with Swimming Pool
The hotel features a large, well-maintained swimming pool, offering a relaxing environment for guests. Its luxurious amenities and exceptional service standards complement the pool facilities, ensuring a premium experience.
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Business Hotel
The hotel offers sophisticated venues for meetings, conferences, weddings, and social gatherings. It features two grand Al Maha Ballrooms and 14 well-equipped meeting rooms, all equipped with advanced audio-visual technology.
Hotel with Parking
Features parking facilities and is recognized for its luxurious accommodations and comprehensive amenities. The hotel's location on King Saud Road offers convenient access to shopping and dining options.
Hotel with Gym
The hotel has a fitness center and an indoor pool. It also provides dedicated timeslots for males and females at the pool, ensuring everyone's comfort. Adjacent facilities include a jacuzzi, sauna, steam rooms and treatment rooms.
5-Star Hotel
The Kempinski Al Othman Hotel in Al Khobar offers luxurious accommodations with elegant design and exceptional service. It features multiple dining options, a spa, and extensive recreational facilities, providing a memorable and upscale stay.
Hotel with Indoor Pool
This hotel offers an indoor pool that is suitable for both adults and families. Dedicated timeslots are available for males and females, and the pool area includes adjacent jacuzzi, sauna, and steam rooms for a comprehensive wellness experience.
Hotel with Heated Pool
This hotel offers a stylish and modern heated pool, providing a sophisticated setting for relaxation and recreation. The hotel's attention to detail and luxurious amenities make it a top choice for discerning travelers.
Accessible Hotel
About Kempinski Al Othman Hotel Al Khobar
License: 10005480
Guest Reviews
Location
On the other hand, the hotel is somewhat removed from tourist attractions, markets and supermarkets, necessitating a car to access these services. While some guests find this remote position a drawback, others view it as a benefit, offering reprieve from the hustle and bustle of city centers. The location's beauty and quietness add to the overall appeal for those seeking a serene stay.
Additionally, the hotel’s cleanliness, spacious rooms and excellent facilities receive consistent acclaim. The staff's behavior and the hotel's luxurious ambiance further contribute to a memorable stay. Even though some reviews suggest the location is not optimal from a tourist perspective, the Kempinski Al Othman Hotel strikes a balance between accessibility for business purposes and providing a peaceful retreat.
Breakfast
Despite these positive comments, some guests found the breakfast underwhelming, pointing out the need for more diversity and clarity in the menu. Complaints included the breakfast being ordinary, limited and not living up to the five-star luxury the hotel advertises. Issues such as high tables, lack of traditional Middle Eastern flair and repetitive offerings were also noted.
Cleanliness and excellent service during breakfast times were frequently mentioned, although organizational issues, especially during peak times and amidst COVID-19 precautions, detracted from some experiences. While many guests enjoyed the breakfast, its overall impression was mixed, balancing between varied and excellent on one hand and ordinary or insufficient on the other.
Dinner
However, there are some inconsistencies in the dining experiences reported. While some guests have found dinner to be very delicious and reasonably priced, others have expressed dissatisfaction with the quality and freshness of the food. The Lebanese restaurant received mixed feedback; while one review highlighted it as great, others found the food to be very bad or not up to expectations.
Prices in the hotel restaurants have been a point of contention with some guests feeling that the costs are high relative to the quantity and quality offered. Additionally, operational hours pose a challenge, as most restaurants close in the afternoon, reopening only in the evening, which some guests find inconvenient.
Overall, while Kempinski Al Othman Hotel Al Khobar's dining options have their strengths, such as excellent service and delightful foods in certain restaurants, there is room for improvement in terms of food quality consistency and pricing.
Rooms
However, there are some criticisms, including old or dilapidated furniture, poor lighting and air conditioning issues. Noise from service lifts and sounds transferring between rooms were also occasional problems. Some rooms had unpleasant smells or required better ventilation and the lack of convenient charging points was noted. Despite these drawbacks, most reviews appreciate the large, well-stocked and well-decorated rooms, making it a generally pleasant experience for guests.
Beds
Cleanliness
Guests appreciate the attention to detail and the efficient cleaning staff with the hotel's cleanliness extending to public areas such as the pool and restaurants. Although there are few mentions of minor issues such as occasional poor soundproofing and a musty smell in some hallways, the general consensus is overwhelmingly positive. The hotel's commitment to cleanliness, coupled with its quality services and friendly staff, makes it one of the cleanest hotels in Al Khobar, ensuring guests a comfortable and pleasant stay.
Staff
Notable mentions include staff members like Mr. Abdullah, Ms. Zeina and Mr. Mishaal, who were appreciated for their exceptional service. Despite a few criticisms regarding reservation handling and occasional lapses in attentiveness, the overall consensus indicates that the employees—from receptionists to housekeepers—are committed to providing a comfortable and pleasant stay.
The hotel's management, known for high ethics and professionalism, further enhances the guests' experiences. Coupled with the hotel's cleanliness and comforting ambiance, the staff's positive demeanor and attentive service make Kempinski Al Othman Hotel Al Khobar a recommended choice for both business and leisure travelers.
Wi-Fi
Spa
Cleanliness and service quality are frequently noted, contributing to the relaxing and rejuvenating atmosphere of the spa. The Moroccan bath services have garnered special mentions for their exceptional quality. Some guests also express their appreciation for the spa's appealing marble views, adding an extra layer of elegance to the experience.
However, it's worth noting that some guests have faced inconveniences, such as the spa facilities being closed for maintenance or not functioning early in the morning. Despite these occasional setbacks, the overall sentiment remains highly favorable towards the spa offerings at the Kempinski Al Othman Hotel Al Khobar with a strong emphasis on luxury and relaxation.
Gym
Pool
However, some reviews note that the pool can sometimes be inaccessible due to specific rules or schedules. Additionally, there are instances where the chlorine levels were perceived to be high. Despite these occasional drawbacks, the pool service is generally well-regarded and the pool area remains a relaxing spot for visitors seeking a well-maintained and clean environment.
Parking
However, there are several criticisms regarding the hotel’s parking infrastructure. The parking spaces are considered tight with several guests noting that the underground parking is problematic and feels dangerous. There is also a consensus that the parking area does not adequately accommodate the number of cars, leading to congestion issues. Some guests mentioned that self-parking is challenging and that cars are parked far away from the rooms. Despite these infrastructure challenges, the staff’s effort to manage the situation and provide a quality valet service helps mitigate some of the inconvenience.
Family
5 Star
The facilities are generally well-received and the hotel's location and entrance are considered upscale. Rooms are noted for their silence and comfort, enhancing the appeal of a tranquil stay. Additionally, the hotel offers good value for money, according to many visitors.
However, some reviews suggest that the hotel falls short in certain areas. The variety of food is seen as limited for a five-star establishment and the service does not always match the expected standard. Some guests are disappointed by older furniture and inadequate ventilation, which detract from the luxurious experience. These critiques indicate that while the hotel has many strengths, there are areas that require improvement to fully meet five-star expectations.
Business
Although the business center was described as functional but relatively small and could use some improvement, the overall sentiment towards the hotel's offerings for business visitors remains highly positive. The outstanding performance of the employees is a notable plus, contributing to the hotel’s reputation as an excellent choice for both business and pleasure. With its clean, beautiful environment and efficient services, the hotel consistently meets the needs of business-class employees and families alike.
Indoor Pool
Luxury
The hotel's reputation is bolstered by its affiliation with the Kempinski group, known for shining in hospitality. The luxurious amenities and venue cater to both business and pleasure, ensuring a top-of-the-line experience for all types of guests. The surroundings and services maintain a high level of quality, promoting an atmosphere where guests can relish their stay in luxurious comfort.
From the calm, beautiful facilities to the luxurious and well-appointed rooms, every element of the Kempinski Al Othman Hotel reflects a commitment to elegance and luxury. This dedication to luxury is felt in every corner of the venue, making it one of the most beautiful and finest hotels in the region.
Romantic
Yes, Kempinski Al Othman Hotel Al Khobar has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Kempinski Al Othman Hotel Al Khobar.
No, Kempinski Al Othman Hotel Al Khobar doesn't allow dogs.
Yes, parking facilities are available at Kempinski Al Othman Hotel Al Khobar.
Yes, Kempinski Al Othman Hotel Al Khobar has a gym.
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