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Summary of reviewsKhobar Palace Hotel enjoys a prime location, conveniently situated near the Al Khobar Corniche at the heart of Khobar. This central setting provides easy access to a variety of necessary services, making it ideal for both business and leisure travelers. Guests frequently appreciate the tranquility of the area, the hotel's aesthetic appeal and the favorable demeanor of the staff, all contributing to a positive overall experience.
The breakfast service at Khobar Palace Hotel is notably convenient with many guests enjoying the simple yet delicious meals delivered directly to their rooms. Though the portions are modest and the variety somewhat limited, the breakfast is generally appreciated for its inclusion in the room rate. Guests commend the hotel staff for maintaining a high level of privacy and excellent service, though there is a call for more options and larger portions to better satisfy all guests.
Rooms within the hotel receive mixed reviews. While some guests find the rooms spacious and visually appealing, others express concerns about the general small size, cleanliness and dated decor. Issues such as dirty carpeting, unpleasant odors, insufficient bathroom lighting and poor soundproofing are recurring themes that indicate a need for updates and improvements.
Despite the room issues, cleanliness is highlighted as a standout feature of Khobar Palace Hotel. Guests often praise the hotel's commitment to maintaining impeccable hygiene standards throughout the premises. The scent of cleanliness permeates the environment and the professionalism of the cleaning staff is frequently noted. Additionally, offerings like a cable subscription featuring FIFA World Cup matches enhance the overall comfort and enjoyment of the stay.
The staff at Khobar Palace Hotel are a significant asset, frequently commended for their friendliness, professionalism and exceptional service. Reviews highlight the welcoming nature of the reception staff and the respectful, courteous attitude of the entire team. Specific praise is often directed at a Sudanese receptionist, reflecting the high moral standards upheld by the employees. Although there is an isolated instance of negative staff interaction, the general sentiment towards the personnel remains overwhelmingly positive, further enhancing the guest experience. Show more
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Categories
Cheap Hotel
Located on 10th street in Hafr Al Batin, this hotel is a standard lodging option. The rooms are equipped with the basics for a comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Room Types
Standard StudioOffering free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned studio offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, an electric kettle as well as an inner courtyard view. The unit has 1 bed.
One Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible apartment has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Two-Bedroom ApartmentOffering free toiletries, this apartment includes a private bathroom with a walk-in shower, a bidet and slippers. This wheelchair accessible apartment features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, an electric kettle as well as an inner courtyard view. The unit offers 2 beds.
About Khobar Palace Hotel
License: 10008353
Guest Reviews
6.8
Rated
Location
Khobar Palace Hotel boasts a prime location that appeals to many guests. It's conveniently situated near the Al Khobar Corniche and right at the center of Khobar, making it close to everything one might need. The proximity to all services and its position barely a few kilometers from the Corniche make it very suitable for both business and leisure travelers. Guests appreciate the convenience of its location, often highlighting its excellence and beauty. The hotel is noted for its general tranquility and the favorable demeanor of the staff, adding to the positive experience. The setting is both attractive and practical, ensuring that all necessary services are within easy reach.
Breakfast
Breakfast at Khobar Palace Hotel receives mixed feedback from guests. Many appreciate the convenience of having breakfast delivered directly to their rooms, finding it both simple and delicious. Despite being modest in portion and variety, several reviews mention that the breakfast is lovely and excellent, especially considering it is included in the room rate.
However, some guests point out that the portions are small and not sufficient for two people, even when the booking is for more than one person. There are comments about the breakfast being standard without any fancy items and some guests feel that more options should be included. The breakfast service maintains an excellent level of privacy with no crowding reported and the reception staff receives praise for their cheerful and very good service.
Overall, while the breakfast at Khobar Palace Hotel is free and offers a decent start to the day, it might benefit from more variety and larger portions to meet all guests' expectations.
Rooms
The rooms at Khobar Palace Hotel receive mixed feedback from guests. Many reviews highlight the spaciousness and beauty of certain rooms, describing them as reasonably sized and visually appealing. However, consistent issues are noted with the size with several guests finding the rooms smaller than expected and mentioning that they are too small in general. Concerns about cleanliness also arise frequently with specific mentions of dirty, sandy carpets and unpleasant odors. The decor and furniture are described as old and dilapidated, indicating a need for updates and replacements. Additionally, the lighting in bathrooms is insufficient, particularly at night and the lack of soundproofing in the rooms is another downside noted by several guests.
Cleanliness
Khobar Palace Hotel is frequently praised for its cleanliness, providing guests with a hygienic and tidy environment throughout their stay. Reviewers consistently highlight the hotel's immaculate conditions, emphasizing everything from the clean rooms and corridors to the overall fresh and pleasant atmosphere. The scent of cleanliness is noticeable everywhere, underscoring the hotel's commitment to maintaining excellent hygiene standards.
The hotel is described as very clean, which stands out as one of its best features. Guests appreciate not only the clean and neat appearance but also the professional conduct of the staff in upholding these high standards. Additionally, the availability of services, including a cable subscription featuring FIFA World Cup matches, adds an extra layer of convenience and enjoyment for the guests. Overall, Khobar Palace Hotel offers a comfortable and clean stay that meets the expectations of its visitors.
Staff
At Khobar Palace Hotel, the staff frequently receives high praise from guests for their friendliness and professionalism. Reviewers consistently note the excellent service provided by the employees, highlighting the welcoming and helpful nature of the reception staff. Many guests specifically mention the respectful and courteous demeanor of a Sudanese receptionist, as well as the overall high moral standards of the team. The staff's interactions and treatment of guests are described as classy and wonderful. However, there was an isolated comment about a negative experience with some staff members who were reported to be rude and unhelpful. Despite this, the general sentiment towards the staff remains overwhelmingly positive with many applauding their dedication to cleanliness and exceptional service.
No, Khobar Palace Hotel doesn't have any pool.
No, a spa isn't available at Khobar Palace Hotel.
No, Khobar Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Khobar Palace Hotel.