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Normas Hotel

Al Khobar , Prince Abdulelah Street 8163 - Al Khubar Al Janubiyah Dist (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNormas Hotel, situated in the heart of Al Khobar, garners high praise for its strategic location, cleanliness and exceptional services, making it a top choice for both leisure and business travelers. The hotel's prime location near the Corniche and city center provides convenient access to major malls, hypermarkets, restaurants, cafes and recreational spots like Al Rajhi Mosque, Hyper Lulu and Al Aziziyah beach. Guests appreciate the tranquil surroundings and easy access to nearby attractions, enhancing their overall experience with pleasant seaside strolls and vibrant city life.

The hotel offers spacious rooms, beautiful decor and modern amenities like a swimming pool, children's play area and fitness options, all contributing to a comfortable stay. The cleanliness of the rooms and common areas stands out with meticulous attention to detail and high standards. The professional behavior of the staff, particularly at reception, is frequently noted, adding to the positive guest experience.

Room reviews highlight the spaciousness, comfort and practical amenities of the apartments, making them ideal for longer stays. Cleanliness and modern decor are consistently praised, though occasional issues with lighting, room cleaning and minor maintenance details are mentioned. Nonetheless, the overall sentiment is that the rooms provide a pleasant and comfortable experience.

The hotel's breakfast receives mixed reviews. While some guests commend the breakfast buffet for its variety and quality, others find it lacking in diversity and not up to luxurious standards. Dinner offerings and room service receive more uniformly positive feedback, though post-23:00 food service limitations and lack of dining flexibility are noted.

The WiFi is highly praised for its reliability and speed, catering well to both business and leisure needs. The spa and gym facilities also receive positive feedback, though restricted access for women is a noted limitation. The pool area with its various options, is appreciated, but some guests point out access restrictions and occasional closures.

The hotel excels as a family-friendly destination, offering a safe and enjoyable play area for children and spacious accommodations for family stays. However, the hotel’s parking facilities receive varied reviews with external parking being easy to find but internal parking described as tight and insufficient.

Overall, Normas Hotel is celebrated for its ideal location, cleanliness and accommodating staff, offering a comfortable and enjoyable stay for travelers in Al Khobar despite a few areas needing improvement.
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Categories

Hotel with Free Wi-Fi

Offers free Wi-Fi. It is a standard hotel providing essential services and internet connectivity, suitable for budget-conscious travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Junior Suite Double This suite features a bathrobe, hot tub and air conditioning.

Junior Suite Twin Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware and a microwave. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Executive Suite Boasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. The spacious suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

Standard Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The kitchenette features a refrigerator, kitchenware and a tea and coffee maker. The air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Junior Suite Double with Sea View Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Executive Suite with Sea View Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The spacious suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as sea views. The unit has 3 beds.

Double Room with Terrace - Sea View Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Twin Room with Terrace Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious twin room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Double Room with Terrace Meals can be prepared in the kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Standard Double Handicap Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

About Normas Hotel

License: 10000585

Guest Reviews

8.2

Very Good

Location

Normas Hotel in Al Khobar receives high praise from its guests primarily for its strategic and exceptional location. Situated near the Corniche and city center, the hotel offers convenient access to vital places such as malls, hypermarkets, well-known restaurants and cafes. Guests highlight its proximity to Al Rajhi Mosque, Hyper Lulu, Al Aziziyah beach and other recreational spots, making it an ideal choice for both leisure and business travelers.

The hotel's surroundings are noted for their tranquility and ease of access, allowing guests to enjoy a peaceful stay while being close to the bustling activities of Al Khobar. It's particularly favored for being within walking distance to the beach and the Corniche, enhancing visitors' experiences with enjoyable seaside strolls.

In addition to the advantageous location, the hotel garners positive remarks for its cleanliness, beautiful decor and modern amenities. The facilities, including spacious rooms, a swimming pool, a children's play area and fitness options, add to the comfort of stays. Guests also appreciate the courteous staff and quality services, ensuring an enjoyable and pleasant experience at the hotel.

While one review mentioned the high price, the overall sentiment indicates that the hotel's prime location and excellent services make it a top choice in Al Khobar. For anyone planning a visit to this vibrant city, Normas Hotel stands out as a well-located, clean and comfortable option.

Breakfast

Normas Hotel receives mixed reviews concerning its breakfast offerings. Guests frequently commend the breakfast, describing it as excellent, really good and filling, often highlighting the presence of a good breakfast buffet with lots of selection, including a custom omelet chef. Others find it delicious but note a lack of variety. Some guests feel the breakfast does not align with the hotel's luxurious standards, mentioning it as subpar, bad and disappointing. Criticisms include the high cost not matching the quality, limited options and inadequate presentation. Some guests suggest booking without breakfast due to its inadequacy. Room service from the restaurant, however, is praised for being delicious and reasonably priced. Overall, while some guests enjoy the breakfast, others believe significant improvements are needed.

Dinner

Normas Hotel receives positive remarks for the quality of its food and around-the-clock service. Guests compliment the delicious offerings at the hotel's restaurant, particularly praising the breakfast options. However, several areas of improvement are noted. There is no food service available after 23:00 and the indoor cafe is not open 24 hours, which some guests feel could enhance the overall experience. The hotel does not allow food deliveries from outside, limiting guests' dining flexibility. Additionally, the restaurant is described as ordinary and lacking diversity. The absence of spoons and cooking equipment also poses minor inconveniences for some visitors.

Rooms

Normas Hotel's rooms consistently receive praise for their cleanliness and spaciousness. Many guests have commended the clean, spacious and comfortable one-bedroom apartments, which also feature a large terrace and modern, well-maintained furniture. The design of the family apartments, which include practical amenities like two bathrooms and a semi-equipped kitchen, is especially appreciated, making them ideal for longer stays.

Guests also appreciate the detailed arrangements of the rooms and suites, which come equipped with essential services such as kitchen utensils, a refrigerator and an iron. The air conditioning is praised for keeping the rooms at a comfortable temperature and the modern decor adds to the overall appeal. Additionally, the efficient and cooperative staff, particularly Mr. Fadi Al-Maliki, contribute positively to the guest experience.

However, there are areas for improvement. Some rooms have limited natural light and weak lighting, leading to a somewhat gloomy atmosphere. Small details like problematic remote controls, insufficient room cleaning before guest arrival and occasional bad odors were mentioned. A few guests felt that the room service was intrusive and that certain housekeeping efforts lacked attention to detail.

While some rooms are reported to be smaller than expected, the overall consensus is that the hotel offers a pleasant and comfortable stay, thanks to its spacious, well-furnished and clean apartments.

Beds

Normas Hotel receives mixed reviews when it comes to the comfort of its beds. Many guests found the beds to be comfortable, clean and conducive to a good night's sleep. Several reviews specifically highlight the spacious rooms and modern facilities paired with comfortable and clean beds. However, a number of guests reported issues with bed discomfort, thin mattresses and large pillows that weren't supportive. Some comments mention poor quality mattresses and pillows leading to neck pain and general discomfort. Despite these issues, there are also mentions of reasonable beds and overall satisfaction with the bed quality by several reviewers.

Cleanliness

Normas Hotel shines brightly in the realm of cleanliness, a hallmark consistently praised by its guests. Visitors commend the hotel's immaculate environment, noting its stringent adherence to high cleaning standards and attention to detail. The spacious and comfortable rooms are frequently highlighted for their pristine condition, contributing to a tranquil and inviting atmosphere.

Guests appreciate the professional behavior of the staff, coupled with their remarkable efforts in maintaining the hotel's cleanliness. The hotel's furniture and facilities are meticulously arranged and well-maintained, ensuring a pleasant stay for all. The pool area and other common spaces also receive high marks for their cleanliness, enhancing the overall guest experience.

While the hotel's ambiance is generally described as calm and quiet, facilitating mental comfort, a few areas for improvement have been noted. Occasional issues such as dusty curtains, dirty terrace glass, water accumulation in bathrooms and an outdated toothbrush have been mentioned, though these seem to be exceptions rather than the rule.

Overall, Normas Hotel stands out for its exceptional cleanliness organized facilities and serene environment, making it a highly recommended choice for travelers seeking comfort and hygiene during their stay.

Staff

The staff at Normas Hotel receive mixed reviews with a significant amount of positive feedback highlighting their professional behavior and excellent service. Guests frequently commend the reception staff for being polite, respectful and accommodating with particular thanks given to specific employees for their cooperation. Many reviews emphasize the friendly demeanor of the employees, their prompt service and their helpful and caring approach. The speed and smoothness of the check-in and check-out procedures are often praised, reflecting the staff's competence in customer service.

However, there are some less favorable comments regarding the staff's approach to handling complaints and occasional unfriendly or unprofessional interactions, especially from certain receptionists. While many guests appreciate the courteous and cooperative attitude of the staff, others report instances of unsatisfactory or inappropriate behavior. Specific concerns include a lack of friendliness and professionalism among some employees, as well as poor management and inconsistent service quality.

In general, the hotel's staff are viewed positively for their cleanliness, readiness to serve and their overall warm reception, though occasional lapses in service and hospitality have been noted.

Wi-Fi

Normas Hotel impresses with its reliable and speedy WiFi, ensuring guests enjoy strong and stable internet access throughout the entire hotel area. The WiFi services are highly praised, making it convenient for travelers needing consistent connectivity. Additionally, the availability of encrypted sports channels adds an extra layer of attraction for sports enthusiasts. Normas Hotel succeeds in providing a robust online experience, which is a significant advantage for both business and leisure travelers.

Spa

The spa at Normas Hotel stands out for its luxurious ambiance and beautiful service. Guests have appreciated the excellent fitness room services and the fully operational heated pools. The facility also includes a sauna and a jacuzzi, adding to the range of wellness offerings. However, it's important to note that the spa is exclusively for men and children, which might disappoint some guests, particularly women looking for access. Additionally, there have been mentions of a lack of certain spa amenities and the need for better maintenance of the steam room due to steam leakage issues. Despite these concerns, the overall impression of the spa remains favorable.

Gym

Normas Hotel offers a well-equipped fitness center and spa with many guests highlighting the excellent quality of the gym and its facilities. The gym is functional and includes heated pools, providing an enjoyable experience for fitness enthusiasts. There is also a children's play area available. However, it is noteworthy that female guests do not have access to the gym or swimming pool, which could be a limitation for some visitors. Despite this, the overall feedback on the gym is highly positive, emphasizing the great conditions and range of amenities available.

Pool

Normas Hotel offers a mixed experience when it comes to its pool facilities. Guests frequently mention the presence of multiple pools, including a children's pool, an indoor pool and a sports club pool, emphasizing the diversity of aquatic options. The children's pool is separate from the adult pool, ensuring dedicated spaces for both age groups. Additionally, one review praises the pool as very wide and more than wonderful, suggesting a spacious and pleasant environment.

However, certain limitations are noted. Access to the main swimming pool is restricted to men and there are no gym or pool facilities available for women, which may be a downside for families hoping for shared amenities. Some guests have faced instances when the pool was closed for maintenance or unavailable, potentially disrupting plans.

Although there are positive aspects, like the availability of a sauna and jacuzzi alongside the pool and the fact that the pool is nice, the overall feedback is mixed due to access restrictions and occasional closures. Nevertheless, for those who can access it, the pool area seems to provide a satisfying experience.

Parking

Guests at Normas Hotel have shared varied experiences regarding the parking facilities. A prominent advantage noted is the ease of finding parking outside the hotel with ample free parking spaces available for guests. However, several reviews highlight a notable scarcity in the number of parking spots within the hotel premises. The parking lot is often described as small and tight with many guests mentioning that there are not enough spaces to accommodate the number of visitors the hotel typically hosts.

Additionally, some reviews point out that the parking situation in the basement is particularly problematic. Spaces are described as very narrow, non-functioning and often inadequately shaded. The hotel's entrance is also mentioned to be narrow, contributing to the challenge. While there are some large parking spaces available, these are seemingly few and not consistently available, leading to a chaotic parking experience at times.

Overall, while external parking offers some relief, the internal parking situation at Normas Hotel is frequently reported as limited and insufficient, suggesting the need for guests to plan their parking arrangements ahead of their stay.

Family

Normas Hotel offers a commendable experience for families, particularly those traveling with children. The hotel features an excellent designated play area for children, which guests found to be a calm and safe environment. This play area provides not only fun but also peace of mind with its safe monitoring. Families have appreciated the size of the rooms, which comfortably accommodates them, making it suitable for both families and couples alike. Reasonable prices add to the overall appeal, making it a good choice for budget-conscious travelers. However, while the children's area on the ground floor has received praise for its safety, it could benefit from improved air-conditioning. Additionally, the family structures within the hotel appear to be worn out and uncomfortable, suggesting a need for some updates. Despite a few areas for improvement, Normas Hotel remains a solid option for families seeking a safe and enjoyable stay with their children.

4 Star

Normas Hotel offers comfortable and luxurious accommodation, living up to its four-star rating. Guests consistently praise its excellent four-star amenities, including a café, fitness club and restaurant that together meet all the needs of residents. Cleanliness, customer service and location are highlighted as deserving of the hotel's four-star status. Most reviews are glowing, describing the hotel as luxurious and beautiful, though there is occasional criticism regarding the approach. Overall, it is considered a solid choice for those seeking a well-equipped and elegant stay.

Business

Normas Hotel in Al Khobar is highly regarded for its suitability for business stays. Known for its business services and approach, it caters primarily to business travelers. Many appreciate its dedicated website, which offers competitive pricing specifically designed to meet the needs of the business market in Al Khobar. However, recent changes include stricter reservation policies and additional charges for late check-outs. Pricing varies between weekdays and weekends and while some concerns exist regarding the increase in prices, the hotel maintains a strong reputation as a top choice for business accommodations.

Yes, Normas Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Normas Hotel.

No, Normas Hotel doesn't allow dogs.

Yes, parking facilities are available at Normas Hotel.

Yes, Normas Hotel has a gym.

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