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Summary of reviewsThe Bronze Palace hotel, 'قصر البرونز', is highly regarded for its prime location in the heart of Al Khobar. Guests appreciate its proximity to major amenities such as shopping centers, restaurants and markets, as well as its convenient access to the city's attractions. This central positioning makes it an ideal choice for both leisure and business travelers.
The hotel's rooms are frequently praised for their spaciousness and cleanliness. Guests find the rooms to be neat and well-organized with good housekeeping services maintaining high standards of hygiene. However, the furniture is often described as outdated and in need of renovation. Some guests have experienced issues with noise, smoke odor and occasional lapses in cleanliness, although these instances are generally addressed promptly by the staff. The variety of room types available, including one- and two-bedroom apartments, provides suitable options for different needs.
Staff at the Bronze Palace, particularly in the reception area, are noted for their friendliness, professionalism and responsiveness. Several individuals, such as Mariam Al Amari, Mr. Jawad, Asim, Mr. Rida and Khaled, receive specific praise for their excellent service. Despite a few reports of uncooperative behavior and repeated payment requests among some receptionists, the overall impression of the staff is positive, contributing to a welcoming and accommodating atmosphere.
Cleanliness is a strong point for the hotel with many guests satisfied with the overall level of hygiene in the rooms and facilities. The commitment to maintaining good cleaning standards, combined with the helpfulness of staff members like Mr. Sherif, enhances the comfort and reliability of the stay.
One aspect that poses a challenge is the parking situation. Guests have occasionally struggled with the limited and often fully occupied parking spaces and the underground parking requires better management for accessibility.
In summary, 'قصر البرونز' is a well-located, clean and friendly hotel in Al Khobar, ideal for travelers looking to explore the city with ease while enjoying comfortable accommodations and attentive service. However, potential guests might want to be aware of the older furniture and limited parking options.
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The hotel's rooms are frequently praised for their spaciousness and cleanliness. Guests find the rooms to be neat and well-organized with good housekeeping services maintaining high standards of hygiene. However, the furniture is often described as outdated and in need of renovation. Some guests have experienced issues with noise, smoke odor and occasional lapses in cleanliness, although these instances are generally addressed promptly by the staff. The variety of room types available, including one- and two-bedroom apartments, provides suitable options for different needs.
Staff at the Bronze Palace, particularly in the reception area, are noted for their friendliness, professionalism and responsiveness. Several individuals, such as Mariam Al Amari, Mr. Jawad, Asim, Mr. Rida and Khaled, receive specific praise for their excellent service. Despite a few reports of uncooperative behavior and repeated payment requests among some receptionists, the overall impression of the staff is positive, contributing to a welcoming and accommodating atmosphere.
Cleanliness is a strong point for the hotel with many guests satisfied with the overall level of hygiene in the rooms and facilities. The commitment to maintaining good cleaning standards, combined with the helpfulness of staff members like Mr. Sherif, enhances the comfort and reliability of the stay.
One aspect that poses a challenge is the parking situation. Guests have occasionally struggled with the limited and often fully occupied parking spaces and the underground parking requires better management for accessibility.
In summary, 'قصر البرونز' is a well-located, clean and friendly hotel in Al Khobar, ideal for travelers looking to explore the city with ease while enjoying comfortable accommodations and attentive service. However, potential guests might want to be aware of the older furniture and limited parking options.
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Guest Reviews
Bronze Palace enjoys a prime location in the heart of Al Khobar. Guests have repeatedly praised its proximity to key amenities, including shopping centers, restaurants and markets. Being situated downtown, the hotel offers easy access to the city's attractions and services, making it a convenient choice for both leisure and business travelers. Notably close to Al Rashid Mall and other stores, the location ensures guests have everything they need within reach. The accessibility and central positioning of the hotel make it an excellent option for those looking to explore Al Khobar with ease. A stay at Bronze Palace ensures that visitors can comfortably enjoy the vibrant city life with a host of conveniences just around the corner.
At 'قصر البرونز,' guests frequently highlighted the generous room sizes, particularly appreciating the well-maintained and clean rooms. The setup of the rooms was noted to be proper with facilities generally receiving positive marks. However, the furniture is a recurring concern, described as very old and in need of renovation. Some guests found the room sizes misleading and felt the descriptions didn't match reality. Issues with cleanliness and noise were intermittent but noteworthy with some rooms not being as clean as expected.
Guests also remarked on a distinct smoke odor in both rooms and corridors. Additionally, amenities seem to be lacking with reports of apartments missing basic items such as utensils, cups and towels. The availability of parking spaces is also limited. Despite these issues, the range of room types, including one-bedroom and two-bedroom apartments with living rooms and bathrooms, provides various options for different needs.
If you're planning a stay at قصر البرونز, you'll be pleased to know that cleanliness is one of the areas where the hotel generally excels. Many guests have found the rooms to be clean, neat and well-organized with several reviews pointing out that the overall level of cleanliness was satisfying. Rooms are described as pleasantly clean and spacious with good housekeeping services ensuring that proper cleaning standards are maintained.
Though there are a few mentions of issues with bed sheets and occasional lapses in cleanliness, these seem to be exceptions rather than the rule. Problems, when reported, are addressed promptly by the staff, indicating a commitment to maintaining good hygiene and cleanliness.
The hotel's facilities are also praised for being neat and well looked after. While there's acknowledgment that some areas might benefit from maintenance or replacement, the cleaning service overall receives positive feedback with some guests even calling it top-notch and amazing.
Friendly and cooperative staff members, like Mr. Sherif, are frequently mentioned, highlighting the hotel’s commitment to service. This combination of cleanliness, comfort and responsive staff makes قصر البرونز a reliable choice for a pleasant stay.
During a stay at 'قصر البرونز', one can expect a mix of experiences when it comes to the hotel staff, especially the reception team. Numerous guests praised the reception staff for their friendliness, professionalism and prompt responses. Specific individuals like Mariam Al Amari, Mr. Jawad, Asim, Mr. Rida and Khaled received special thanks for their excellent service and warm welcomes. Guests frequently highlighted the staff's helpfulness and good etiquette, contributing to a pleasant and accommodating atmosphere.
However, there are contrasting experiences as well. Some guests found the receptionists to be uncooperative and even annoying, mentioning instances of repeated calls regarding payment. Despite these negative encounters, the overall impression remains positive with many visitors expressing gratitude for the warm and efficient service provided by the staff.
Navigating the parking situation at قصر البرونز may prove to be a bit challenging. Guests have found that the capacity and availability of parking spaces can be quite limited with slots often being fully occupied. This has raised some concerns regarding the adequacy and accessibility of the parking facilities. Specifically, the underground parking, while available, is not particularly convenient to access. Improvements in parking options and better management of the parking entrance could enhance the overall experience.
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Rooms
Guests also remarked on a distinct smoke odor in both rooms and corridors. Additionally, amenities seem to be lacking with reports of apartments missing basic items such as utensils, cups and towels. The availability of parking spaces is also limited. Despite these issues, the range of room types, including one-bedroom and two-bedroom apartments with living rooms and bathrooms, provides various options for different needs.
Cleanliness
Though there are a few mentions of issues with bed sheets and occasional lapses in cleanliness, these seem to be exceptions rather than the rule. Problems, when reported, are addressed promptly by the staff, indicating a commitment to maintaining good hygiene and cleanliness.
The hotel's facilities are also praised for being neat and well looked after. While there's acknowledgment that some areas might benefit from maintenance or replacement, the cleaning service overall receives positive feedback with some guests even calling it top-notch and amazing.
Friendly and cooperative staff members, like Mr. Sherif, are frequently mentioned, highlighting the hotel’s commitment to service. This combination of cleanliness, comfort and responsive staff makes قصر البرونز a reliable choice for a pleasant stay.
Staff
However, there are contrasting experiences as well. Some guests found the receptionists to be uncooperative and even annoying, mentioning instances of repeated calls regarding payment. Despite these negative encounters, the overall impression remains positive with many visitors expressing gratitude for the warm and efficient service provided by the staff.
Parking
No, rent room doesn't have any pool.
No, a spa isn't available at rent room.
No, rent room doesn't allow dogs.
Yes, parking facilities are available at rent room.
No, rent room doesn't have a gym.
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