ApartHotel Villa Pacande & Rooms
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Summary of reviewsApartHotel Villa Pacande & Suites is praised for its prime location, providing convenience and a serene atmosphere due to its proximity to Juan Santa Maria Airport and its setting in the hills above Alajuela. Travelers appreciate the ease of access to nearby attractions such as Poas Volcano and City Mall. Despite some challenges in vehicle access, the hotel's secure parking, strong Wi-Fi and friendly ambiance make it a highly recommended option for short stays or layovers.
Guests find the breakfast simple yet sufficient, often highlighting the fresh local fruits and excellent coffee. The inclusion of breakfast in the room rate is seen as a great value, though some suggest it could benefit from more variety. Dinner at the on-site restaurant is generally appreciated for its convenience, good service and tasty dishes, though the limited menu and mixed opinions on pricing and food quality are noted.
The rooms receive mixed feedback; they are praised for being clean, spacious and offering good value, but described as dark, outdated and in need of an upgrade. Cleanliness is inconsistent with several guests encountering issues such as mold and insects. Despite this, the overall practical and budget-friendly nature of the accommodations is recognized.
The exceptional staff is frequently highlighted as a standout feature, noted for their friendliness, attentiveness and willingness to assist with various needs, from late arrivals to organizing transfers. This warm hospitality significantly enhances the guest experience.
Free Wi-Fi is generally reliable, though some areas of the hotel experience weaker signals. The small outdoor pool is appreciated for its intimate setting, despite occasional cleanliness issues. Secure parking options, including indoor and outdoor spaces with a guarded lot, add to the convenience, especially for those traveling by car.
While the beds are comfortable in many rooms with large sizes and memory foam mattresses, some guests report issues with outdated and worn-out bedding. The hotel is also dog-friendly, featuring an inviting atmosphere for pets and their owners, further enhanced by the presence of the owner's dogs and friendly staff.
Overall, ApartHotel Villa Pacande & Suites offers a budget-friendly stay with a few areas for improvement, especially in room aesthetics and cleanliness. The welcoming staff and strategic location make it a practical choice for travelers.
Categories
Guests find the breakfast simple yet sufficient, often highlighting the fresh local fruits and excellent coffee. The inclusion of breakfast in the room rate is seen as a great value, though some suggest it could benefit from more variety. Dinner at the on-site restaurant is generally appreciated for its convenience, good service and tasty dishes, though the limited menu and mixed opinions on pricing and food quality are noted.
The rooms receive mixed feedback; they are praised for being clean, spacious and offering good value, but described as dark, outdated and in need of an upgrade. Cleanliness is inconsistent with several guests encountering issues such as mold and insects. Despite this, the overall practical and budget-friendly nature of the accommodations is recognized.
The exceptional staff is frequently highlighted as a standout feature, noted for their friendliness, attentiveness and willingness to assist with various needs, from late arrivals to organizing transfers. This warm hospitality significantly enhances the guest experience.
Free Wi-Fi is generally reliable, though some areas of the hotel experience weaker signals. The small outdoor pool is appreciated for its intimate setting, despite occasional cleanliness issues. Secure parking options, including indoor and outdoor spaces with a guarded lot, add to the convenience, especially for those traveling by car.
While the beds are comfortable in many rooms with large sizes and memory foam mattresses, some guests report issues with outdated and worn-out bedding. The hotel is also dog-friendly, featuring an inviting atmosphere for pets and their owners, further enhanced by the presence of the owner's dogs and friendly staff.
Overall, ApartHotel Villa Pacande & Suites offers a budget-friendly stay with a few areas for improvement, especially in room aesthetics and cleanliness. The welcoming staff and strategic location make it a practical choice for travelers.
Dog Friendly Aparthotel
This aparthotel is pet friendly. Villa Pacande ApartHotel & Suites allows dogs of any size in designated rooms for no additional fee.
Dogs Stay Free
Aparthotel with Parking
This aparthotel provides complimentary on-site parking, including a valet parking service, ensuring secure and easily accessible vehicle storage.
Cheap Aparthotel
Located in Alajuela City, this ApartHotel offers budget-friendly accommodation. It is near Puente de Itiquis, providing a convenient location. It is an affordable option for travelers.
Accessible Aparthotel
This aparthotel is adapted to provide disabled access and features accessible parking. The entire unit is wheelchair accessible, offering convenience and facilities for guests with disabilities.
3-Star Aparthotel
This ApartHotel provides a comfortable stay with added space and amenities. It is suitable for travelers seeking a home-like environment.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Small Aparthotel
Aparthotel with Outdoor Pool
Aparthotel where Dogs Stay Free
Guest Reviews
ApartHotel Villa Pacande enjoys a prime location, offering the convenience of proximity to Juan Santa Maria Airport along with the tranquility of nature. Its setting, nestled in the hills above Alajuela and surrounded by beautiful gardens, provides a serene atmosphere just minutes from the airport. This makes it an ideal spot for travelers needing a quick transfer or a restful night after a long journey.
The property’s strategic positioning is perfect for those planning to visit nearby destinations like Poas Volcano and City Mall. It's also a great starting point for trips north or to downtown San Jose, despite being pleasantly removed from the city's hustle and bustle.
Guests appreciate the secure parking and the included breakfast, enhancing the overall value of their stay. The hotel's quiet, friendly and simple ambiance, along with its solid amenities, makes it a highly recommended stopover for late arrivals or pre-departure stays. While vehicle access can be slightly tricky, the positives such as strong wifi and the proximity to the airport and car rental stations outweigh this minor inconvenience.
Breakfast at ApartHotel Villa Pacande receives a variety of comments from guests. Most agree that the breakfast is simple but sufficient with common items including fresh local fruits, toast with jam and butter, cereal and good coffee. Many guests appreciate the breakfast for being fresh and tasty, highlighting the delicious fruit and excellent coffee as standout features.
The inclusion of breakfast in the room rate is frequently cited as a positive point with multiple reviews noting it as great value for the price. Despite its simplicity, the breakfast includes a variety of items, such as cereal with milk, fruit and sometimes even cocoa.
Some guests mention that the breakfast is light and could benefit from more variety, but they still find it adequate for starting the day. The staff's preparation of the breakfast is often described as being done with care, contributing to the positive overall experience.
While there are some instances of dissatisfaction due to limited options or quality, the general consensus is that breakfast at ApartHotel Villa Pacande is a pleasant and sufficient part of the stay, particularly appreciated for its freshness and inclusion in the overall price.
At ApartHotel Villa Pacande, the experience regarding dinner at their on-site restaurant presents a mix of positives and criticisms. Guests appreciate the convenience of being able to have an evening meal at the hotel, noting that the option for dinner is great and useful. The restaurant offers great service and has received praise for its elegant service and delicious dishes. Many guests found the food to be super delicious and the dinner to be of good value with some even highlighting the great value and fabulous views that accompany their meals.
However, the dining experience is not without its downsides. Several reviews mention that the menu is somewhat limited, which might not cater to all tastes. Some guests found the food quality to be inconsistent, describing certain dishes as unappealing or horrible. Despite these criticisms, others still felt the overall food was good and the cocktails were decent.
Pricing at the restaurant also stirred mixed feelings among the guests. While some found the dinner prices to be reasonable, others considered them a bit pricy. There's also feedback about additional restaurants within walking distance, which can be a good alternative for guests looking to explore beyond the hotel’s offerings.
In summary, if staying at ApartHotel Villa Pacande, expect a convenient dining option with generally good service and tasty meals, but be aware of a limited menu and occasionally mixed quality. Exploring nearby dining venues could complement the on-site experience.
The rooms at ApartHotel Villa Pacande receive a mix of opinions from guests, highlighting numerous strengths and several areas for improvement. On the positive side, the rooms are frequently praised for being clean, tidy and spacious, offering great value for the price. Many find the accommodations comfortable with adequate beds, large rooms and available balconies, providing pleasant views of nature and creating a serene environment. Guests particularly appreciate the affordable pricing and basic yet functional amenities, making it a practical choice for short stays or budget travelers.
Despite these positive aspects, several points for improvement are noted. Many guests comment that the rooms are dark, simple and somewhat outdated with old furnishings and chipped tiles. The decor is described as minimalistic and lacking charm and the bathrooms, in particular, could benefit from an upgrade. Issues with lighting and overall aesthetic appeal, such as dark interiors and worn-out facilities, recur in several reviews. Cleanliness is another area of concern with some reviews mentioning rooms that were not cleaned to a satisfactory standard, dust and even occasional sightings of insects.
In conclusion, while ApartHotel Villa Pacande provides a budget-friendly and spacious option with clean and comfortable rooms suited for short-term stays, there is room for enhancements in decor, lighting and consistent cleanliness to elevate the guest experience.
At ApartHotel Villa Pacande, the reviews regarding the beds present a mix of experiences for guests. Many found the beds to be large with some rooms offering comfortable, kingsize beds and memory foam mattresses. Descriptions of good beds and stable frames are common, suggesting that several rooms are equipped with comfortable sleeping arrangements. Many guests appreciated the large rooms with ample bedding options, ensuring each family member had their own space.
However, there is notable feedback indicating that the facility's bedding could benefit from updates. Some guests experienced beds with old, worn-out mattresses that had dents and sagged. Beds were sometimes described as uncomfortable with some even reporting issues like beds being unstable or having broken legs. Additionally, cleanliness was a concern for some with mentions of sheets not fitting properly and remnants like hairs and crumbs found in the bedding.
There were also specific mentions of thin sheets and blankets, which might not provide the desired comfort for all guests. Although some found the mattresses to be very comfortable, others noted the presence of uncomfortable, springy mattresses that have aged poorly.
Overall, while the hotel offers rooms with large, comfortable beds in several cases, there is a clear need for better maintenance and upgrades to the bedding to ensure a consistently pleasant experience for all guests.
At ApartHotel Villa Pacande, guest experiences with cleanliness have been notably varied. Many reviewers appreciated the cleanliness of certain areas, frequently describing rooms and bathrooms as clean and tidy. Words such as professional cleaning, clean rooms and everything clean and tidy appear recurrently, suggesting that the hotel does put effort into maintaining certain standards of cleanliness. Some guests found the facilities clean and organized with one mentioning the impeccable cleanliness of their cabin. However, the overall impression is mixed, as numerous reviews highlighted significant cleanliness issues.
Negative feedback often mentioned areas in need of improvement. Guests reported issues such as moldy shower heads, dirty floors and moldy pillows. Several reviews pointed out specific problems like dead insects, ants and visible mold on walls. Exposed cables in bathrooms and dog feces around the pool area were cited as concerns. Some guests described the bathrooms as far from hygienic with issues such as unclean showers and dirty walls detracting from their stay. Additionally, other complaints included outdated and worn rooms, limited overall cleanliness and bedding perceived as old and uncomfortable.
In sum, while some guests encountered clean and tidy spaces, significant inconsistencies in room and facility cleanliness were noted by many. This contrast underscores the importance of consistent and thorough cleaning practices to meet guest expectations.
ApartHotel Villa Pacande stands out primarily because of its exceptional staff, who continuously receive high praise for their friendliness, attentiveness and willingness to go the extra mile. The staff's genuine hospitality makes guests feel right at home, consistently providing a warm welcome and personal attention. Whether accommodating late arrivals or organizing taxis and airport transfers, they ensure every need is met efficiently and warmly.
Guests frequently highlight the staff's helpfulness and kindness, noting the exceptional customer service provided by the team, including notable mentions of Marc, Ramon, Carlos and Mauricio. These individuals, along with the rest of the team, are described as incredibly kind and attentive, consistently demonstrating a commitment to making each guest's stay as comfortable and pleasant as possible.
The common areas are well-maintained and the accommodations receive positive mentions for cleanliness and simplicity, fitting well within the price range. The staff's efforts in maintaining a calm and comfortable atmosphere further enhance the guest experience.
Overall, the staff at ApartHotel Villa Pacande play a pivotal role in creating a welcoming and hospitable environment, making it a highly recommended place to stay for those seeking exceptional service and a personal touch.
The WiFi at ApartHotel Villa Pacande receives mixed reviews from guests. Many highlight the positive aspects, noting that the hotel provides good internet connections with consistently strong signals in some areas. Guests appreciate the good WiFi accessibility, which remains reliable for most of their needs. However, there are several mentions of weaker signals in certain rooms and spotty connections at times, which can pose challenges for tasks requiring a robust internet connection. Despite these inconsistencies, the majority of feedback suggests that the internet service is adequate for general use during a stay at the hotel.
The pool at ApartHotel Villa Pacande is notably small, often described as a dipping or mini pool that provides a space to cool off. While guests appreciate its privacy and the seating area around it, the pool's cleanliness has been a concern with some reviews mentioning it needs daily maintenance. Despite its reduced size and occasional cleanliness issues, families found the pool enjoyable for kids and it offers a refreshing plunge due to its cold temperature. Although the pool appears larger in photos, its compact size does provide an intimate space for a quick dip.
ApartHotel Villa Pacande offers a variety of parking options that have garnered positive feedback from guests. The hotel provides high parking availability and a dedicated parking space per apartment, ensuring convenience for those traveling by car. Guests have praised the secure parking on a closed property, which includes private parking with 24-hour reception. Many reviewers appreciated the free parking option, noting that the parking spaces are available both indoors and outdoors with a locked gate overnight and a guarded parking lot for added security.
While there is mention of limited parking, most reviews highlight the consistent availability of parking spaces. The premises include a secure parking location, making it a reliable choice for those concerned about their vehicle's safety. The hotel also accommodates late arrivals and low vehicles, which adds to the flexibility and ease of access for travelers. Overall, the parking experience at ApartHotel Villa Pacande seems to be well-regarded, offering both convenience and security for guests.
The outdoor pool at ApartHotel Villa Pacande offers a cozy and inviting spot for relaxation. Guests appreciate the nice outdoor common areas that include pleasant seating arrangements beside the pool. Despite being smaller than it appears in pictures, the pool provides a refreshing place to cool off and unwind after a day of exploring. The intimate setting of the pool area complements the overall serene atmosphere of the hotel's outdoor spaces.
ApartHotel Villa Pacande offers a delightful dog-friendly atmosphere that guests frequently appreciate. The harmonious presence of the owner's dogs and a charming cat adds to the property's inviting ambiance. Friendly staff members enhance the overall stay by welcoming pets with open arms, creating a welcoming environment for both pets and their owners. Guests often mention the cute and friendly nature of the resident dogs, including a charming Golden Retriever that brightens their afternoons.
The property itself is described as beautiful with lush vegetation contributing to the serene environment where guests feel safe outside. With resident pets mingling with guest animals, the setting is one of mutual tolerance and friendliness. From late-night arrivals with multiple pets to everyday enjoyment, Villa Pacande is a pet-friendly haven, treating all furry companions with care. While there were isolated mentions of cleanliness issues, such as dog poop near the pool, the positive aspects notably outweigh the few negatives, making it a favored spot for travelers with pets.
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Location
The property’s strategic positioning is perfect for those planning to visit nearby destinations like Poas Volcano and City Mall. It's also a great starting point for trips north or to downtown San Jose, despite being pleasantly removed from the city's hustle and bustle.
Guests appreciate the secure parking and the included breakfast, enhancing the overall value of their stay. The hotel's quiet, friendly and simple ambiance, along with its solid amenities, makes it a highly recommended stopover for late arrivals or pre-departure stays. While vehicle access can be slightly tricky, the positives such as strong wifi and the proximity to the airport and car rental stations outweigh this minor inconvenience.
Breakfast
The inclusion of breakfast in the room rate is frequently cited as a positive point with multiple reviews noting it as great value for the price. Despite its simplicity, the breakfast includes a variety of items, such as cereal with milk, fruit and sometimes even cocoa.
Some guests mention that the breakfast is light and could benefit from more variety, but they still find it adequate for starting the day. The staff's preparation of the breakfast is often described as being done with care, contributing to the positive overall experience.
While there are some instances of dissatisfaction due to limited options or quality, the general consensus is that breakfast at ApartHotel Villa Pacande is a pleasant and sufficient part of the stay, particularly appreciated for its freshness and inclusion in the overall price.
Dinner
However, the dining experience is not without its downsides. Several reviews mention that the menu is somewhat limited, which might not cater to all tastes. Some guests found the food quality to be inconsistent, describing certain dishes as unappealing or horrible. Despite these criticisms, others still felt the overall food was good and the cocktails were decent.
Pricing at the restaurant also stirred mixed feelings among the guests. While some found the dinner prices to be reasonable, others considered them a bit pricy. There's also feedback about additional restaurants within walking distance, which can be a good alternative for guests looking to explore beyond the hotel’s offerings.
In summary, if staying at ApartHotel Villa Pacande, expect a convenient dining option with generally good service and tasty meals, but be aware of a limited menu and occasionally mixed quality. Exploring nearby dining venues could complement the on-site experience.
Rooms
Despite these positive aspects, several points for improvement are noted. Many guests comment that the rooms are dark, simple and somewhat outdated with old furnishings and chipped tiles. The decor is described as minimalistic and lacking charm and the bathrooms, in particular, could benefit from an upgrade. Issues with lighting and overall aesthetic appeal, such as dark interiors and worn-out facilities, recur in several reviews. Cleanliness is another area of concern with some reviews mentioning rooms that were not cleaned to a satisfactory standard, dust and even occasional sightings of insects.
In conclusion, while ApartHotel Villa Pacande provides a budget-friendly and spacious option with clean and comfortable rooms suited for short-term stays, there is room for enhancements in decor, lighting and consistent cleanliness to elevate the guest experience.
Beds
However, there is notable feedback indicating that the facility's bedding could benefit from updates. Some guests experienced beds with old, worn-out mattresses that had dents and sagged. Beds were sometimes described as uncomfortable with some even reporting issues like beds being unstable or having broken legs. Additionally, cleanliness was a concern for some with mentions of sheets not fitting properly and remnants like hairs and crumbs found in the bedding.
There were also specific mentions of thin sheets and blankets, which might not provide the desired comfort for all guests. Although some found the mattresses to be very comfortable, others noted the presence of uncomfortable, springy mattresses that have aged poorly.
Overall, while the hotel offers rooms with large, comfortable beds in several cases, there is a clear need for better maintenance and upgrades to the bedding to ensure a consistently pleasant experience for all guests.
Cleanliness
Negative feedback often mentioned areas in need of improvement. Guests reported issues such as moldy shower heads, dirty floors and moldy pillows. Several reviews pointed out specific problems like dead insects, ants and visible mold on walls. Exposed cables in bathrooms and dog feces around the pool area were cited as concerns. Some guests described the bathrooms as far from hygienic with issues such as unclean showers and dirty walls detracting from their stay. Additionally, other complaints included outdated and worn rooms, limited overall cleanliness and bedding perceived as old and uncomfortable.
In sum, while some guests encountered clean and tidy spaces, significant inconsistencies in room and facility cleanliness were noted by many. This contrast underscores the importance of consistent and thorough cleaning practices to meet guest expectations.
Staff
Guests frequently highlight the staff's helpfulness and kindness, noting the exceptional customer service provided by the team, including notable mentions of Marc, Ramon, Carlos and Mauricio. These individuals, along with the rest of the team, are described as incredibly kind and attentive, consistently demonstrating a commitment to making each guest's stay as comfortable and pleasant as possible.
The common areas are well-maintained and the accommodations receive positive mentions for cleanliness and simplicity, fitting well within the price range. The staff's efforts in maintaining a calm and comfortable atmosphere further enhance the guest experience.
Overall, the staff at ApartHotel Villa Pacande play a pivotal role in creating a welcoming and hospitable environment, making it a highly recommended place to stay for those seeking exceptional service and a personal touch.
Wi-Fi
Pool
Parking
While there is mention of limited parking, most reviews highlight the consistent availability of parking spaces. The premises include a secure parking location, making it a reliable choice for those concerned about their vehicle's safety. The hotel also accommodates late arrivals and low vehicles, which adds to the flexibility and ease of access for travelers. Overall, the parking experience at ApartHotel Villa Pacande seems to be well-regarded, offering both convenience and security for guests.
Outdoor Pool
Dog Friendly
The property itself is described as beautiful with lush vegetation contributing to the serene environment where guests feel safe outside. With resident pets mingling with guest animals, the setting is one of mutual tolerance and friendliness. From late-night arrivals with multiple pets to everyday enjoyment, Villa Pacande is a pet-friendly haven, treating all furry companions with care. While there were isolated mentions of cleanliness issues, such as dog poop near the pool, the positive aspects notably outweigh the few negatives, making it a favored spot for travelers with pets.
Yes, ApartHotel Villa Pacande & Rooms has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ApartHotel Villa Pacande & Rooms.
Yes, ApartHotel Villa Pacande & Rooms welcomes dogs.
Yes, parking facilities are available at ApartHotel Villa Pacande & Rooms.
No, ApartHotel Villa Pacande & Rooms doesn't have a gym.
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