Crowne Plaza Albany - The Desmond Hotel
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Summary of reviewsThe Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Categories
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Hotel for Honeymoon
A landmark hotel known for its unique architectural features like interior courtyards, offering upscale rooms and suites. It provides amenities like an indoor pool and is mentioned for having private spa tubs available, enhancing the romantic experience.
Family Friendly Hotel
Features a notable indoor pool, unique suite options (including spiral staircase suites), is pet-friendly, and offers on-site dining options for families.
Dog Friendly Hotel
The hotel permits service animals and small cats or dogs, weighing no more than 40 pounds. Pet-friendly rooms are located on the first floor of the hotel.
Hotel with Swimming Pool
This hotel is recognized for its exceptional pool and recreational facilities. It offers both indoor and outdoor pools, providing guests with options for year-round enjoyment.
Indoor Pool
Business Hotel
This hotel features 24,000 square feet of flexible event space, including three ballrooms and two indoor courtyards. It also offers a 24-hour business center, audiovisual technology services, and comfortable rooms with complimentary Wi-Fi.
Hotel with Parking
This hotel offers free self-parking. It is suitable for both leisure and business stays. Airport transportation is also available.
Hotel with Gym
This hotel features a large, 24-hour fitness center, providing ample opportunities for guests to maintain their workout routines. It also offers a seasonal bike rental program for those who prefer outdoor activities.
3-Star Hotel
This hotel provides a comfortable stay with excellent service, clean rooms, and a charming atmosphere. It is conveniently located near the airport, making it a great option for travelers.
Hotel with Indoor Pool
This hotel features a modernized heated indoor pool. The pool area is enhanced by the hotel's unique indoor courtyards with high ceilings and atrium skylights, providing a distinctive atmosphere.
Hotel near Golf Courses
Accessible Hotel
Guest Reviews
The Crowne Plaza Albany - The Desmond Hotel boasts an exceptional location, perfect for travelers seeking convenience and accessibility. Strategically situated near Albany International Airport, the hotel offers a seamless five-minute drive for those flying in or out, with the added benefit of a reliable shuttle service. Its proximity to major interstates ensures easy navigation for those driving, making it a prime choice for exploring the Albany area. Guests appreciate being centrally located, with a wealth of shopping options and a variety of dining establishments just a short distance away, notably along nearby Wolf Road.
The hotel is praised for its advantageous position, which balances the ease of reaching downtown attractions with being just far enough outside the hustle and bustle to offer ample parking and a relaxing atmosphere. Additionally, its location is ideal for visitors to local educational institutions like Siena College, along with being easily accessible for those with plans in neighboring Schenectady.
Overall, The Desmond Hotel offers not only immaculate accommodations and friendly service but also a prime base for any Albany-area itinerary, ensuring a stay that aligns with both leisure and business needs in the heart of upstate New York.
The breakfast experience at Crowne Plaza Albany - The Desmond Hotel is frequently praised by guests for its exceptional quality and taste. Many reviewers found it to be fantastic, highlighting the delicious, fresh options available. The breakfast is served in the hotel's restaurant, Mr. D's, where the staff consistently receives commendations for their professionalism and efficiency. Guests appreciate the reasonable pricing and find the breakfast deal to be worthwhile. A variety of positive comments emphasize the excellence of the food, with hearty portions and strong, hot coffee contributing to the memorable experience. However, some guests noted that breakfast is not inclusive for all room occupants and suggested minor improvements, such as offering complimentary options, but these did not overshadow the overall positive feedback. Many guests recommend trying the breakfast, even with an additional cost, as it adds a delightful start to the day.
The restaurant at Crowne Plaza Albany - The Desmond Hotel consistently receives praise for its excellent dining experience, characterized by quality staff, delicious food, and good value. Guests have highlighted the affordability and taste of both breakfast and dinner offerings, making it a convenient option for those who are too tired to explore the city. The spacious dining area and attentive service further enhance the dining experience, with staff accommodating food allergies and ensuring a pleasant visit. The menu is noted for being varied and contemporary, offering dishes from wings to bread pudding that leave a lasting impression. While there are occasional criticisms about the dining experience, the overall satisfaction and the enticing culinary offerings make the on-site restaurant a standout feature for both hotel guests and visitors.
The Crowne Plaza Albany - The Desmond Hotel offers guests an exemplary experience, particularly with its rooms, which consistently stand out for their cleanliness and comfort. Many guests describe the rooms as spacious and well-appointed, with modern updates and high-quality features, ensuring a pleasant stay. Comfortable beds and fluffy pillows contribute to a restful night's sleep, and the large bathrooms with excellent water pressure add to the luxury feel. Guests appreciate the functional design and everything being in place for a comfortable stay, including some rooms with kitchenettes and balconies overlooking the tranquil indoor courtyards. The hotel staff is frequently praised for their friendliness and efficiency, with quick, easy check-ins adding convenience. The hotel's atmosphere is welcoming, and the property itself is described as beautiful and inviting. Overall, the rooms provide a serene and spotless environment, catering to the needs of travelers seeking comfort and quality.
Guests at the Crowne Plaza Albany - The Desmond Hotel consistently praise the hotel for its extremely comfortable beds, with frequent mention of how pleasant and restful their sleep experience is. Many guests highlight the big, fluffy pillows and delightful bedding as a noteworthy feature, contributing to an overall sense of relaxation and comfort during their stay. The rooms are described as spotless, adding to the welcoming and cozy atmosphere. While there are occasional variations in preferences, such as a less firm mattress that might not suit everyone, the overwhelmingly positive feedback about the beds indicates a high level of satisfaction among guests. Whether it's the spaciousness, high quality, or simply the comfort, the beds are often noted as a standout aspect of the accommodation experience at this hotel.
At Crowne Plaza Albany - The Desmond Hotel, cleanliness is a standout feature, earning accolades from numerous guests who have experienced its impeccable standards. The property itself is described as beautiful and immaculate, with particular praise for its well-kept grounds and gorgeously maintained courtyard that offers a peaceful ambiance. The rooms are noted for being modern, clean, and comfortable, often leaving guests impressed by their sparkling bathrooms and fresh ambiance. Many reviews highlight the immaculate condition of the hotel, attributing this to the incredible work of the housekeeping staff.
The courteous and friendly staff complement the hotel's cleanliness, contributing to an overall welcoming and accommodating experience. Guests find the atmosphere not only clean but also very comfortable, with cozy beds ensuring a restful stay. Facilities, including the lobby and dining options, maintain a high standard, with particular praise for the excellent food and convenient location. This hotel also scores points for its attractive and modern decor, enhancing the experience of staying in this spotlessly maintained place. Overall, Crowne Plaza Albany - The Desmond Hotel impresses with its emphasis on cleanliness, comfort, and beauty, making it a superb choice for travelers seeking a well-maintained and inviting environment.
At Crowne Plaza Albany - The Desmond Hotel, visitors consistently highlight the exceptional staff as a standout feature of their stay. The team is consistently described as friendly, professional, and accommodating, creating a welcoming atmosphere throughout the hotel. Many reviewers emphasize the staff's helpfulness, with special mentions of their willingness to go above and beyond to meet guests' needs. Specific employees like Evon, Evan, and James at the front desk are praised for their outstanding service and warm demeanor, both in person and over the phone. The housekeeping staff maintain high cleanliness standards while also being approachable and kind.
Guests appreciate the seamless and friendly check-in process, noting the professionalism of the front desk team. The attentive service extends to the bar and breakfast areas, enhancing the overall guest experience. Despite the occasional comment about a lack of enthusiasm on simple requests, the majority agree that the staff consistently deliver excellent service, contributing significantly to a comfortable and enjoyable stay. The generous and courteous nature of the staff, coupled with their responsiveness, helps ensure that guests feel well cared for from arrival to departure.
The gym at Crowne Plaza Albany - The Desmond Hotel receives high praise from guests for its impressive facilities and ambiance. Many note the gym as being fully equipped, offering a comprehensive range of options for both cardio and weight training. Described as spacious and akin to a real gym, it stands out as a highlight of the hotel experience. While some guests found the location of the gym slightly confusing to navigate, the overall sentiment towards the gym facilities is overwhelmingly positive. The presence of a cool-looking courtyard adds to the appeal of the hotel, providing a pleasant environment for events.
The pool at Crowne Plaza Albany - The Desmond Hotel receives mixed feedback from guests. On the positive side, the indoor pool, located near an impressive koi pond and glass-enclosed exercise weight room, is described as amazing and appealing. Guests appreciate its accessibility and the pleasant ambiance of the surrounding indoor courtyard. However, some visitors point out that the pool is smaller than expected, which might not be ideal for those looking to exercise. Additionally, the pool's cleanliness could be improved to meet some guests' expectations. Its limited operating hours have also been noted, suggesting room for enhancement in convenience for all guests.
The Crowne Plaza Albany - The Desmond Hotel provides an impressive parking experience for guests, making it particularly convenient for those traveling by car. Many guests highlighted the generous number of parking spaces, ensuring ample room even during busier periods. The parking lot is described as both huge and amazing, allowing for easy loading and unloading near room locations, which enhances the overall convenience. In general, guests appreciate the complimentary parking offered by the hotel. However, it is noted that the lot can feel cramped when filled to capacity, and occasionally finding a spot may require patience. Despite these minor challenges, most reviews reflect a positive view of the parking facilities at the hotel.
Crowne Plaza Albany - The Desmond Hotel stands out as a top choice for business travelers, offering a seamless blend of convenience and elegance. The hotel is notable for its dependable 24-hour airport shuttle service, a feature that enhances the travel experience for guests flying in for business meetings and events. Visitors consistently remark on the hotel's beautiful ambiance and architecture, complementing its practical amenities.
The facilities cater exceptionally well to business purposes, with numerous conference rooms and meeting spaces available throughout the property. These arrangements provide ample room for work and networking opportunities. The restaurant within the hotel offers an appealing selection of menu options, adding to the convenience during business stays.
Guests appreciate the hotel’s great atmosphere, which includes live music, providing a pleasant backdrop after a day filled with work engagements. Whether visiting for a quick business trip to Saratoga Springs or for meetings at companies such as Deathwish Coffee, the Crowne Plaza Albany - The Desmond Hotel provides a comfortable and efficient stay at an attractive price point. The combination of service, location, and amenities make it a preferred choice for repeat visits.
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Location
The hotel is praised for its advantageous position, which balances the ease of reaching downtown attractions with being just far enough outside the hustle and bustle to offer ample parking and a relaxing atmosphere. Additionally, its location is ideal for visitors to local educational institutions like Siena College, along with being easily accessible for those with plans in neighboring Schenectady.
Overall, The Desmond Hotel offers not only immaculate accommodations and friendly service but also a prime base for any Albany-area itinerary, ensuring a stay that aligns with both leisure and business needs in the heart of upstate New York.
Breakfast
Dinner
Rooms
Beds
Cleanliness
The courteous and friendly staff complement the hotel's cleanliness, contributing to an overall welcoming and accommodating experience. Guests find the atmosphere not only clean but also very comfortable, with cozy beds ensuring a restful stay. Facilities, including the lobby and dining options, maintain a high standard, with particular praise for the excellent food and convenient location. This hotel also scores points for its attractive and modern decor, enhancing the experience of staying in this spotlessly maintained place. Overall, Crowne Plaza Albany - The Desmond Hotel impresses with its emphasis on cleanliness, comfort, and beauty, making it a superb choice for travelers seeking a well-maintained and inviting environment.
Staff
Guests appreciate the seamless and friendly check-in process, noting the professionalism of the front desk team. The attentive service extends to the bar and breakfast areas, enhancing the overall guest experience. Despite the occasional comment about a lack of enthusiasm on simple requests, the majority agree that the staff consistently deliver excellent service, contributing significantly to a comfortable and enjoyable stay. The generous and courteous nature of the staff, coupled with their responsiveness, helps ensure that guests feel well cared for from arrival to departure.
Gym
Pool
Parking
Business
The facilities cater exceptionally well to business purposes, with numerous conference rooms and meeting spaces available throughout the property. These arrangements provide ample room for work and networking opportunities. The restaurant within the hotel offers an appealing selection of menu options, adding to the convenience during business stays.
Guests appreciate the hotel’s great atmosphere, which includes live music, providing a pleasant backdrop after a day filled with work engagements. Whether visiting for a quick business trip to Saratoga Springs or for meetings at companies such as Deathwish Coffee, the Crowne Plaza Albany - The Desmond Hotel provides a comfortable and efficient stay at an attractive price point. The combination of service, location, and amenities make it a preferred choice for repeat visits.
Yes, Crowne Plaza Albany - The Desmond Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Crowne Plaza Albany - The Desmond Hotel.
Yes, Crowne Plaza Albany - The Desmond Hotel welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Albany - The Desmond Hotel.
Yes, Crowne Plaza Albany - The Desmond Hotel has a gym.
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