Hilton Garden Inn Albany-SUNY Area
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Summary of reviewsThe Hilton Garden Inn Albany-SUNY Area is lauded by guests for its excellent location, cleanliness and overall comfort. Conveniently situated near SUNY Albany and easily accessible from the interstate, the hotel offers a prime spot for visitors attending university events or exploring the local attractions. Its proximity to various stores, restaurants and attractions further enhances its appeal. Guests appreciate the cleanliness and quietness of the hotel, along with the available amenities such as a bar, restaurant and swimming pool. The friendly and helpful staff also contribute significantly to a positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality with many guests enjoying the made-to-order eggs and the extensive buffet selection. While there are occasional complaints regarding inconsistencies in the inclusion of breakfast and the quality of some items, the general sentiment remains very positive with many guests finding it a satisfying way to start their day.
The rooms are well-regarded for their cleanliness, spaciousness and comfort. Guests often mention the comfortable beds and pillows, as well as the thoughtful design and decor of the rooms. Despite some mentions of rooms feeling outdated or musty, the majority of reviews highlight a quiet and restful environment complemented by an efficient check-in process.
Cleanliness is a standout feature with consistently high marks across guest reviews, extending beyond rooms to the dining areas. The hotel's peaceful atmosphere, combined with its convenient location and ample parking, makes it a preferred choice for both business and leisure travelers. The helpful and professional staff contribute to an overall welcoming atmosphere, making guests feel appreciated and well-cared for.
The beds, in particular, have garnered positive feedback for their comfort and cleanliness, contributing to a good night's sleep. Although there are some mixed reviews regarding the firmness of the pillows, the overall consensus is that the hotel provides a comfortable and restful accommodation experience.
In summary, the Hilton Garden Inn Albany-SUNY Area benefits from an advantageous location, a high standard of cleanliness, comfortable accommodations and exceptional staff service. These factors combine to create a highly recommended destination for travelers seeking convenience and pleasant lodging.
Categories
Breakfast at the hotel receives high praise for its variety and quality with many guests enjoying the made-to-order eggs and the extensive buffet selection. While there are occasional complaints regarding inconsistencies in the inclusion of breakfast and the quality of some items, the general sentiment remains very positive with many guests finding it a satisfying way to start their day.
The rooms are well-regarded for their cleanliness, spaciousness and comfort. Guests often mention the comfortable beds and pillows, as well as the thoughtful design and decor of the rooms. Despite some mentions of rooms feeling outdated or musty, the majority of reviews highlight a quiet and restful environment complemented by an efficient check-in process.
Cleanliness is a standout feature with consistently high marks across guest reviews, extending beyond rooms to the dining areas. The hotel's peaceful atmosphere, combined with its convenient location and ample parking, makes it a preferred choice for both business and leisure travelers. The helpful and professional staff contribute to an overall welcoming atmosphere, making guests feel appreciated and well-cared for.
The beds, in particular, have garnered positive feedback for their comfort and cleanliness, contributing to a good night's sleep. Although there are some mixed reviews regarding the firmness of the pillows, the overall consensus is that the hotel provides a comfortable and restful accommodation experience.
In summary, the Hilton Garden Inn Albany-SUNY Area benefits from an advantageous location, a high standard of cleanliness, comfortable accommodations and exceptional staff service. These factors combine to create a highly recommended destination for travelers seeking convenience and pleasant lodging.
Hotel Taking Steps Towards Sustainability
This hotel is certified with ISO 14001:2015 for environmental management, ISO 50001:2018 for energy management, and ISO 9001:2015 for quality management by DEKRA Certification, Inc. It also maintains an environment-friendly policy.
Hotel for Honeymoon
This hotel is listed among romantic options in Albany, providing comfortable accommodations and standard amenities suitable for a couple's stay.
Business Hotel
Located near the SUNY area, this hotel offers amenities suitable for business travelers, including meeting rooms and business services. It provides comfortable accommodations and on-site dining options.
Hotel with Gym
This hotel includes a fitness center. It provides guests with the means to exercise and stay in shape while traveling.
3-Star Hotel
This hotel offers a central location near the SUNY area. It is a convenient option for visitors to the university. Guests appreciate the comfortable accommodations and on-site amenities.
Accessible Hotel
Guest Reviews
The Hilton Garden Inn Albany-SUNY Area enjoys an excellent location that guests consistently praise. Its close proximity to SUNY Albany and easy access off the interstate make it a convenient choice for visitors, whether they are attending events at the university, celebrating a graduation or simply exploring the area. The hotel is centrally located and provides ample parking, which adds to its convenience.
Guests appreciate being near a variety of stores, restaurants and attractions, highlighting the hotel’s advantageous geographical location. It’s also noted that the hotel itself is clean and quiet, providing comfortable rooms. The presence of amenities such as a bar, restaurant and swimming pool enhances the experience for many visitors. Additionally, the staff are frequently mentioned as being friendly and helpful, contributing to an overall positive stay.
In summary, the Hilton Garden Inn Albany-SUNY Area offers a great combination of location, cleanliness and comfort, making it an ideal stop for travelers who value convenience and pleasant accommodations.
The breakfast experience at Hilton Garden Inn Albany-SUNY Area predominantly garners praise for its variety, quality and the friendliness of the breakfast staff. Many guests have highlighted the made-to-order eggs as a particularly good option. Terms like amazing, excellent and wonderful repeatedly describe the breakfast, indicating a generally high level of satisfaction among guests. The selection at the buffet is frequently commended with mentions of the breakfast being delicious and having many options to choose from. Additionally, some guests appreciated the inclusion of a complimentary breakfast in their stay.
However, there are also remarks about inconsistency with some guests noting that the breakfast was not always included in their room rate, while others found the quality disappointing. Issues such as cold eggs, lack of hot food at times and weak coffee were mentioned, along with some instances of poor customer service. Despite these few negative comments, the overall feedback suggests that the breakfast is a strong point for the hotel with many guests enjoying a satisfying start to their day.
The rooms at Hilton Garden Inn Albany-SUNY Area have garnered significant praise for their cleanliness and comfort. Many reviewers have highlighted the spaciousness and well-maintained nature of the accommodations, noting that the beds and pillows are particularly comfortable. Guests appreciated the nice size and thoughtful design of the rooms, which are described as cosy and well decorated. Despite some instances of rooms feeling outdated or musty, the overall sentiment is positive with many reviewers commenting on the quiet environment and efficient check-in process. The hotel's convenient location near the campus and highway, along with a helpful staff, adds to the appeal for visitors seeking a pleasant and restful stay.
The beds at Hilton Garden Inn Albany-SUNY Area have generally received positive feedback from guests. Many have praised the comfort and cleanliness of the beds, describing them as extremely comfortable and warm with soft bedding. The firmness of the beds also seems to suit a variety of preferences, although some guests have noted that the beds were either a little firm or too hard for their liking. However, the pillows have received mixed reviews with a few guests finding them soft and lumpy or flat. Despite these minor issues, the overall sentiment suggests that the beds contribute to a good night's sleep.
Hilton Garden Inn Albany-SUNY Area receives high marks for its cleanliness, which is consistently noted across numerous guest reviews. Visitors frequently describe the rooms as clean and comfortable, highlighting overall comfort and convenience for both business and leisure stays. The hotel's cleanliness extends beyond the rooms to the dining areas, contributing to an enjoyable stay experience.
The property is noted for its quiet environment, making it a peaceful retreat for travelers. Guests appreciate the convenience of the location, which is close to key destinations and offers ample parking. Many reviews also mention the professionalism and kindness of the staff, who contribute to the welcoming atmosphere.
Breakfast is another positive aspect with some guests enjoying a delicious breakfast buffet at a reasonable additional cost. Comfortable beds and excellent showers add to the quality of stay, making it an ideal choice for weekend getaways or business trips. Despite a few mentions of areas needing improvements, overall feedback highlights the hotel's good conditions and facilities.
At the Hilton Garden Inn Albany-SUNY Area, guests consistently highlight the exceptional quality of the staff. Numerous reviews commend the helpfulness and friendliness of the team. Guests frequently mention the staff's accommodating and professional demeanor, noting that they go above and beyond in their duties. There are specific mentions of individuals like Mike and William, who have left a positive impact with their excellent service. The front desk staff, in particular, receive significant praise for their welcoming and informative nature.
Despite a couple of isolated incidents where the staff's friendliness was questioned, the overall sentiment is overwhelmingly positive. The breakfast staff also garnered admiration for their politeness and helpfulness. Many guests appreciate the staff's attentiveness, emphasizing that the exceptional service significantly enhanced their stay.
In essence, the staff at this hotel stands out for their excellent customer service, making guests feel welcome and appreciated. The hotel's clean and comfortable environment, combined with a phenomenal staff, makes it a recommended choice for visitors.
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Location
Guests appreciate being near a variety of stores, restaurants and attractions, highlighting the hotel’s advantageous geographical location. It’s also noted that the hotel itself is clean and quiet, providing comfortable rooms. The presence of amenities such as a bar, restaurant and swimming pool enhances the experience for many visitors. Additionally, the staff are frequently mentioned as being friendly and helpful, contributing to an overall positive stay.
In summary, the Hilton Garden Inn Albany-SUNY Area offers a great combination of location, cleanliness and comfort, making it an ideal stop for travelers who value convenience and pleasant accommodations.
Breakfast
However, there are also remarks about inconsistency with some guests noting that the breakfast was not always included in their room rate, while others found the quality disappointing. Issues such as cold eggs, lack of hot food at times and weak coffee were mentioned, along with some instances of poor customer service. Despite these few negative comments, the overall feedback suggests that the breakfast is a strong point for the hotel with many guests enjoying a satisfying start to their day.
Rooms
Beds
Cleanliness
The property is noted for its quiet environment, making it a peaceful retreat for travelers. Guests appreciate the convenience of the location, which is close to key destinations and offers ample parking. Many reviews also mention the professionalism and kindness of the staff, who contribute to the welcoming atmosphere.
Breakfast is another positive aspect with some guests enjoying a delicious breakfast buffet at a reasonable additional cost. Comfortable beds and excellent showers add to the quality of stay, making it an ideal choice for weekend getaways or business trips. Despite a few mentions of areas needing improvements, overall feedback highlights the hotel's good conditions and facilities.
Staff
Despite a couple of isolated incidents where the staff's friendliness was questioned, the overall sentiment is overwhelmingly positive. The breakfast staff also garnered admiration for their politeness and helpfulness. Many guests appreciate the staff's attentiveness, emphasizing that the exceptional service significantly enhanced their stay.
In essence, the staff at this hotel stands out for their excellent customer service, making guests feel welcome and appreciated. The hotel's clean and comfortable environment, combined with a phenomenal staff, makes it a recommended choice for visitors.
No, Hilton Garden Inn Albany-SUNY Area doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Albany-SUNY Area.
No, Hilton Garden Inn Albany-SUNY Area doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Albany-SUNY Area.
Yes, Hilton Garden Inn Albany-SUNY Area has a gym.
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