Phoenix Inn Suites Albany

Albany 44.62843700, -123.06108200 , 3410 Spicer Rd Se (Show on Map)
8.9
Excellent


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Summary of reviewsPhoenix Inn Suites Albany garners praise from guests for numerous aspects, with particular enthusiasm for its convenient location, exceptional breakfast, and accommodating staff. The hotel is strategically situated right off the I-5 freeway, offering easy access to major roads, making it ideal for travelers. Its proximity to shopping, dining, and local attractions enhances convenience for visitors.

The breakfast experience at the hotel is highlighted as a standout feature, with a wide array of high-quality hot and cold options, including a well-organized continental selection. Guests commend the freshness and variety, noting favorites like the biscuits and gravy. The attentive morning staff contributes significantly to the positive dining atmosphere.

The rooms receive consistent acclaim for their cleanliness, spaciousness, and comfort. Guests appreciate the large, well-maintained spaces, modern amenities, and newly upgraded mattresses. The peaceful environment, especially in rooms away from the bustle, ensures a restful stay.

Cleanliness is a hallmark of the Phoenix Inn Suites Albany, with the hotel maintaining spotless rooms and common areas, thus enhancing the overall guest experience. The staff also plays a crucial role, receiving high marks for their friendliness and professionalism. Notable team members, including Valerie, Cassie, and Meg, make guests feel welcomed and valued.

Additional amenities, such as the well-kept pool and hot tub, contribute to a relaxing visit for all ages. The accommodating parking facilities, including space for larger vehicles, and the hotel's generous pet policy make it a popular choice for families and pet owners alike.

Overall, Phoenix Inn Suites Albany offers a blend of comfort, convenience, and exceptional service, making it a favored destination for travelers in the area.
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Categories
Dog Friendly Hotel
This hotel allows 2 dogs of any size for an additional fee. Treats are available, and there is a grassy pet relief area with a disposal station. It also offers a complimentary hot breakfast buffet, an indoor pool, a jetted spa, and a fitness room.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a coffee machine. The unit offers 1 bed.

Deluxe Queen Suite Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit has 2 beds.

Guest Reviews
8.9
Excellent
Location
The location of Phoenix Inn Suites Albany is frequently praised for its convenience and accessibility, making it an ideal choice for travelers. Situated right off the I-5 freeway, it offers easy on-and-off access, which appeals to those on the move. Guests found it to be a great stopping point for night travelers, with a wealth of nearby amenities including well-known stores, shopping centers, and a variety of dining options such as Denny's, located within walking distance. The proximity to major roads and highways ensures a straightforward commute to local attractions, including a brief drive into downtown and local colleges. The area's strategic location combines practicality with comfort, contributing to the overall excellent guest experience.

Breakfast
Phoenix Inn Suites Albany receives high marks for its breakfast offerings, with the majority of guests appreciating the variety and quality provided each morning. The breakfast buffet includes a wide range of options, both hot and cold, such as potatoes, eggs, sausage, fruit, and waffles, ensuring that there is something to suit every palate. Many guests highlight the breakfast as exceptional, using terms like excellent, superb, and wonderful to describe their experience.

The continental breakfast is praised for being well-organized and consistently stocked with fresh foods. Guests particularly enjoy the biscuits and gravy, claiming it adds a comforting touch to the meal. The coffee also receives positive remarks for its quality.

In addition to a delicious breakfast, the staff responsible for the morning service stand out for being friendly, efficient, and responsive, contributing significantly to the positive breakfast experience. For those on the go, the hotel offers convenient grab-and-go breakfast bags, which guests find helpful.

Overall, the breakfast at Phoenix Inn Suites Albany is a highlight of many stays, combining an ample selection, quality food, and excellent service to enhance the guest experience.

Rooms
Phoenix Inn Suites Albany appears to offer guests a consistently positive experience when it comes to its accommodations. Many reviews highlight the cleanliness and spaciousness of the rooms, which seem to be a common theme among travelers. Guests frequently mention that the rooms are large, with some noting specific configurations like spacious King suites or rooms with partitioned living areas.

Comfort is evidently a priority, as the beds receive numerous commendations for being comfortable, with reports of newly upgraded mattresses enhancing the experience. Despite occasional comments about some rooms being slightly dated, the overall consensus is that the interiors are well-maintained and modernized as needed. Amenities within the rooms, including larger fridges and comfy loveseats, add to the convenience and comfort during stays.

Many guests enjoy the tranquility of their accommodations, particularly those that are positioned away from busy areas, providing a quiet retreat even when close to major roads like I5. The combination of a quiet environment and well-accommodated rooms ensures guests find their stay pleasant and relaxing. Travelers also appreciate that everything in the room functions properly, contributing to a hassle-free experience.

Overall, Phoenix Inn Suites Albany excels in providing clean, comfortable, and spacious rooms that cater well to travelers seeking reliability and coziness during their stay.

Beds
Travelers visiting the Phoenix Inn Suites in Albany are consistently pleased with the comfort of the accommodations, especially the beds. Multiple reviews highlight the beds as being extremely comfortable, contributing to a restful night's sleep. Guests frequently mention the beds as the comfiest they've experienced in a hotel, with words like "super comfortable" and "wonderful mattress" suggesting high praise for these furnishings. The pillows accompanying the beds garner admiration as well, enhancing the overall sleeping experience. In addition to the inviting beds, guests appreciate the quiet atmosphere of the rooms, which complements their relaxation. Overall, the beds at Phoenix Inn Suites Albany are praised for their comfort, making them a standout feature in the guest experience.

Cleanliness
Phoenix Inn Suites Albany stands out for its exceptional cleanliness, as noted by a multitude of guests praising the hotel's upkeep. The rooms are frequently described as spacious, spotless, and well-maintained, offering both comfort and a quiet environment conducive to relaxation. Numerous visitors have highlighted the hotel's overall cleanliness, extending from the common areas to the breakfast area, which is consistently neat and tidy. The hotel property itself is well-kept and attractive, contributing to a pleasing stay for guests.

The staff receives commendations for their friendly interactions, reinforcing the positive atmosphere of the establishment. The hotel provides easy access from the highway, making it both accessible and convenient for travelers. Despite a couple of minor isolated incidents, the overwhelming consensus is that Phoenix Inn Suites Albany meets the high standards of cleanliness that contribute favorably to a guest's experience. This thorough attention to cleanliness has led some guests to rate it as one of the cleanest properties they’ve ever stayed at, accentuating its appeal to travelers seeking sanitary accommodations.

Staff
The Phoenix Inn Suites Albany consistently impresses its guests with an outstanding level of service, as its reviews abundantly highlight. Guests frequently commend the friendliness and helpfulness exhibited by the staff, describing them as exceptionally nice, professional, and accommodating. The front desk team, in particular, receives accolades for providing efficient and warm customer service, ensuring a seamless check-in process. Staff members, including Valerie, Cassie, and Meg, are noted for their personal kindness and attentiveness, contributing to an inviting atmosphere throughout the hotel. Many guests remark on the staff's ability to make them feel like the sole focus of attention, further enhancing the welcoming experience. Moreover, the breakfast staff stands out for being energetic and efficient, rounding off a consistently positive impression of the hotel’s team. Overall, the staff at Phoenix Inn Suites Albany are seen as an integral part of the enjoyable and supportive guest experience, going above and beyond to ensure a pleasant stay.

Pool
Phoenix Inn Suites Albany features a pool and hot tub area that guests consistently find to be a delightful addition to their stay. The pool is described as nice, fantastic, and perfect, with the hot tub being particularly praised for its warmth and availability. Many guests appreciated the cleanliness and good working order of the pool and jacuzzi, often remarking that they were exactly what was needed for a relaxing time. Families with children noted the enjoyment their kids derived from the pool, highlighting its appeal across different age groups. While one comment mentioned the pool being a bit chilly, the prevailing sentiment is positive, with numerous visitors expressing their love for both the pool and jacuzzi. The area is conveniently open from early morning until late evening, allowing guests ample opportunity to enjoy these amenities. Overall, the pool and hot tub area, complemented by a fitness room and breakfast offerings, contribute to a satisfying stay at Phoenix Inn Suites Albany.

Parking
Phoenix Inn Suites Albany offers guests a highly accommodating parking experience, making it easy for travelers to navigate their stays. The hotel's parking lot is spacious and well-designed, providing plenty of room for vehicles of all sizes, including trucks and trailers. Various reviews compliment the facility on its ample parking, noting that there is enough space to accommodate larger vehicles, and the option to access overflow parking when needed. Travelers also appreciate the convenience of free parking available in the downtown area nearby. The parking area is well-lit and provides a safe environment for guests to leave their vehicles, ensuring peace of mind throughout their visit. Overall, the parking facilities here are a strong point, enhancing the seamless experience for guests visiting Albany.

Family
Phoenix Inn Suites Albany presents an excellent choice for families seeking a comfortable and convenient stay. Its kid-friendly amenities make it an ideal pause during long road trips, offering a welcoming atmosphere that feels both comfortable and homey. The property stands out for its cleanliness and warmth, maintained by a friendly staff, creating a family-friendly environment that caters well to guests with children. The hotel's pool and hot tub are clean and maintained at an ideal temperature, providing a delightful experience for kids, ensuring they are a huge hit with grandkids. Whether visiting relatives or simply enjoying a short getaway, Phoenix Inn continues to be a go-to option in Albany, accommodating both small families and larger groups effortlessly.

Dog Friendly
Phoenix Inn Suites Albany is a standout destination for travelers with dogs, offering a notably dog-friendly experience. The hotel welcomes guests and their four-legged companions with open arms, providing thoughtful extras such as a doggie goodie bag that includes treats and cleanup bags. The staff are especially attentive and caring towards dogs, ensuring pets are comfortable during their stay. Guests appreciate the hotel's welcoming environment, where their pets are treated kindly and even receive biscuits. The nearby park is a perfect spot for dog walking, making it convenient for guests to provide their pets with outdoor activities. Overall, the facility and staff make it an excellent choice for those looking to travel with their dogs.


Yes, Phoenix Inn Suites Albany has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Phoenix Inn Suites Albany.

Yes, Phoenix Inn Suites Albany welcomes dogs.

Yes, parking facilities are available at Phoenix Inn Suites Albany.

Yes, Phoenix Inn Suites Albany has a gym.

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