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Summary of reviewsHotel Chiffre, located in the heart of Albi, is lauded for its strategic and convenient location. Nestled close to the historic center, it allows guests to explore Albi's old town, museums, restaurants and other points of interest on foot. Despite the central setting, the hotel remains tranquil, providing a peaceful retreat just steps away from bustling areas. The convenience of nearby parking further enhances the guest experience, making it an ideal choice for both short and extended stays.
Guests frequently praise the breakfast offering at Hotel Chiffre, describing it as excellent, varied and sumptuous. Many appreciate the use of fresh, local products and the inclusion of homemade pastries. The breakfast buffet is hearty and plentiful, featuring both savory and sweet options. However, some guests found it a bit overpriced and noted a lack of certain items like eggs. Despite these minor critiques, the overall breakfast experience remains a highlight of the stay.
The rooms at Hotel Chiffre are another standout feature, frequently noted for their spaciousness and comfort. Guests commend the large rooms, comfortable beds and overall cleanliness, which is consistently described as impeccable. Although some aspects of the decor and carpeting appear outdated, the well-maintained, quiet and comfortable accommodations provide a pleasant respite for visitors. Minor inconveniences include the absence of showerhead hooks in some bathtubs and lack of in-room kettles, but these do not significantly detract from the overall positive experience.
The exceptional cleanliness of the hotel is a recurring theme in reviews, contributing significantly to the guests' comfort. The rooms and common areas are meticulously maintained, enhancing the serene and hygienic environment. Any minor issues with noise insulation are overshadowed by the outstanding cleanliness and the friendly, attentive staff.
Speaking of staff, the team at Hotel Chiffre receives consistent praise for their hospitality. Described as friendly, kind and professional, the staff ensure a warm and engaging stay for all guests. They provide excellent recommendations and are readily available, fostering a sense of ease and confidence among visitors. The warm welcome, especially highlighted at reception, enhances the overall charm of the hotel.
The free Wi-Fi service at Hotel Chiffre has mixed reviews with some guests experiencing weak signals or inconsistent connections. However, for some, the Wi-Fi worked adequately throughout their stay.
Hotel Chiffre also offers secure parking options, highly appreciated for their safety and convenience. The private garages provide peace of mind for guests with cars and bikes, despite the additional daily fee. The practicality and security of the parking arrangements are frequently noted as valuable aspects of the hotel.
Overall, Hotel Chiffre is praised for its very comfortable beds, contributing to restful and satisfying stays. Descriptions of the beds as "comfortable," "hyper-comfortable," and "gigantic" underscore the high level of guest satisfaction in this regard.
In summary, Hotel Chiffre in Albi stands out for its prime location, excellent breakfast, spacious and clean rooms, exceptional staff and secure parking. Despite a few minor drawbacks, it offers a well-rounded and highly praised hospitality experience, making it a preferred choice for visitors exploring the beautiful city of Albi. Show more
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Categories
Hotel near Golf Courses
Situated in Albi, Hotel Chiffre offers proximity to UGOLF Albi – Château de Lasbordes. Provides easy access to local attractions and the golf course.
Hotel Taking Steps Towards Sustainability
This hotel implements green initiatives for a more ecological stay.
Dog Friendly Hotel
This hotel allows pets of any size for no additional fee. It is centrally located and offers a comfortable stay for guests and their pets.
Business Hotel
The hotel has meeting rooms and event space, including a conference room. It is an intimate hotel with modern conveniences.
Hotel with Parking
This hotel provides parking options for guests staying at the property.
Accessible Hotel
This hotel is accessible to people with reduced mobility in its reception, breakfast room, garage, patio, and rooms. It has an elevator and a specific PMR room. The hotel also offers large-button remote controls, large-button telephones, and a wheelchair is available. A room key with a tactile marker can be provided upon request. The staff is trained to welcome people with disabilities.
Family Friendly Hotel
Room Types
Superior Double RoomThis room features a 160x200 double bed, a private bathroom, and temperature-controlled air conditioning for optimal comfort.
It also features a flat-screen television.
Standard Double RoomThis room features a 140x190 double bed, a private bathroom, and temperature-controlled air conditioning for optimal comfort.
It also features a flat-screen television.
Classic Single RoomThis room features a 120x190 single bed, a private bathroom, and temperature-controlled air conditioning for optimal comfort.
It also features a flat-screen television.
Superior Twin RoomThis room features two separate 140x190cm beds, a private bathroom, and temperature-controlled air conditioning for optimal comfort. It also features a flat-screen television.
Family Room (4 Adults)This room features two separate 140x190cm beds, a private bathroom, and temperature-controlled air conditioning for optimal comfort. It also features a flat-screen television.
Superior Triple RoomThis room features a 180x200cm double bed and a 90x190cm single bed (or three single beds upon request), a private bathroom, and individually adjustable air conditioning for optimal comfort. It also features a flat-screen television.
Double Room - Disability AccessThis air-conditioned double room has a desk, a patio, garden views and a private bathroom. The unit has 1 bed.
Apartment - Ground FloorThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, executive lounge access, a dining area, as well as a wardrobe. The unit has 2 beds.
Double RoomThis double room features a desk, a patio, garden views and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Albi, Hotel Chiffre boasts an exceptional location praised by guests for its convenience and tranquility. This hotel is strategically placed close to the historic center, allowing easy access to the old town, museums, restaurants and other points of interest. The hotel's proximity to the city center makes it ideal for visitors looking to explore Albi on foot, offering a superb base for sightseeing without the need for extensive travel.
Guests appreciate that everything can be done on foot with many remarking on the pleasant, quiet streets surrounding the hotel. Despite being centrally located, the hotel is situated in a calm alley just steps away from the bustling areas, providing a perfect combination of accessibility and peace.
Parking is noted as being very convenient, further adding to the practical aspects of the hotel's location. Whether staying for a night or a longer visit, guests agree that the central location of Hotel Chiffre is one of its greatest assets, making it an ideal choice for exploring the beautiful city of Albi.
Breakfast
Hotel Chiffre offers a breakfast experience that has generally received high praise from its guests. Many appreciate the excellent quality and variety, describing it as fabulous, superb and even sumptuous. Positive remarks highlight the presence of fresh products and excellent homemade pastries. Guests have also mentioned that the breakfast buffet is hearty, plentiful and includes both savory and sweet dishes, making it a varied and appetizing meal to start the day.
However, some reviews noted certain drawbacks. A few guests found the breakfast somewhat expensive with prices mentioned at €12 and €15. Additionally, there are comments about the lack of eggs and some pointing out that the savory options did not entirely meet their expectations.
Despite these few criticisms, the overall sentiment remains positive with many guests enjoying the rich assortment and quality of the breakfast offered, complemented by local products that add a touch of authenticity to the experience.
Rooms
At Hotel Chiffre, guests frequently highlight the spaciousness and comfort of the rooms as standout features. Many reviews emphasize the large rooms and comfortable beds, which contribute to a restful stay. Guests appreciate the hotel's quiet location, just a short distance from the center, ensuring both convenience and tranquility.
Cleanliness is another notable strength with several guests praising the rooms and common areas for their impeccable upkeep. The rooms are also well-equipped, featuring amenities like air conditioning, separate toilets and spacious bathrooms. However, some guests did note areas for improvement, such as the outdated decor and carpeting, which could benefit from renovation to enhance the overall ambiance.
While the rooms are generally described as quiet and comfortable, there were mentions of minor inconveniences like the absence of a showerhead hook in some bathtubs and the need for a kettle in the rooms. Despite these minor drawbacks, the hotel's combination of spacious, clean and comfortable accommodations makes it a suitable choice for visitors looking to explore Albi.
Overall, Hotel Chiffre seems to offer a pleasant and well-located retreat, particularly valued for its very large rooms and the attentive cleanliness maintained throughout the property.
Beds
Hotel Chiffre receives positive feedback regarding its beds with many guests highlighting their comfort. Descriptions such as "comfortable room and bed," "hyper-comfortable bed," and "very comfy bed" suggest a consistent level of satisfaction. The size of the beds is also appreciated with phrases like "very big bed" and "gigantic and very comfortable bed" frequently mentioned. The quality of the bedding is often praised, being described as "good," "excellent," and of "superb quality." However, a few guests noted minor issues, such as a mattress that was "a bit soft" and some maintenance concerns. Overall, the comfortable and spacious beds at Hotel Chiffre are a notable highlight for guests.
Cleanliness
Hotel Chiffre consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the spotlessly clean and well-maintained rooms, contributing to a comfortable and pleasant stay. The hotel's overall cleanliness is often described as impeccable with numerous mentions of clean and tidy rooms. Additionally, the quiet and calm atmosphere, paired with a well-located setting, enhances the guest experience. Although some feedback notes the rooms as outdated and not very well insulated from outside noise, the outstanding cleanliness and lovely staff seem to outweigh these minor drawbacks. Overall, cleanliness at Hotel Chiffre stands out as a key strength, ensuring a hygienic and serene environment for all guests.
Staff
Hotel Chiffre stands out for its exceptional hospitality, consistently receiving praise for its friendly and attentive staff. Guests frequently highlight the warm and very friendly welcome they receive upon arrival. The staff is described as adorable, communicative and extremely kind, ensuring a positive and engaging interaction throughout the stay.
The reception team, including notable mentions of individual members like Audrey, provides an excellent welcome, combining professionalism with a personal touch. Staff are always helpful with recommendations and readily available, contributing to an efficient and smooth experience for guests. The competence and high-quality service evident in the team inspire a sense of confidence and relaxation among visitors.
Moreover, the genuine kindness and warmth from the entire team make guests feel truly valued and at ease. The consistency in the positive feedback underscores the exceptional service standard Hotel Chiffre maintains with the staff’s remarkable friendliness and attentiveness being a central part of its charm.
Wi-Fi
Hotel Chiffre offers free Wi-Fi to its guests, though the quality and reach can be inconsistent. Some guests found the Wi-Fi connection to be weak or even unusable in certain rooms with the signal sometimes requiring users to move around to find a spot where it works. There were instances where the internet didn't work at all in the rooms, forcing one guest to lean out of a window to catch a signal. A few guests also noted that no Wi-Fi code was provided at the reception. Despite these issues, some guests experienced good Wi-Fi service during their stay.
Parking
Hotel Chiffre offers parking that scores high on security and convenience, making it a valuable asset for guests. The hotel's private, protected garages provide a secure space for both cars and bikes, right in the heart of the city. Guests frequently noted the peace of mind that comes with having such secure parking options available, describing it as a significant advantage for a city center hotel. While the parking is very good and appreciated for its safety and coverage, it does come with an extra fee, averaging around €13-15 per day. Despite the cost, many found the parking arrangements to be ideal and practical, facilitating an effortless exploration of the nearby city attractions. For those with larger vehicles or those simply looking for added protection, the garage and covered parking options were particularly highlighted as excellent. Though some found access to be a bit tricky, the overall sentiment remains highly positive with many guests valuing the safe and spacious parking configuration provided by Hotel Chiffre.
No, Hotel Chiffre doesn't have any pool.
No, a spa isn't available at Hotel Chiffre.
Yes, Hotel Chiffre welcomes dogs.
Yes, parking facilities are available at Hotel Chiffre.