Hotel Cisneros
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Summary of reviewsHotel Cisneros in Alcalá de Henares receives predominantly positive reviews across various categories. Its location is particularly praised for its peaceful atmosphere and proximity to the historic center, just a 10 to 15-minute walk away. Guests appreciate the convenient access to highways, Barajas Airport and the good bus and train connections to Madrid. The tranquil residential area offers a restful environment, free from the noise of traffic and crowds, ensuring a serene stay.
Breakfast at Hotel Cisneros is considered economical and tasty with many guests highlighting the excellent coffee. While the selection is notably limited, leaning heavily towards sweet pastries and lacking savory options, the affordability and quality are frequently commended. Service during breakfast is generally friendly but can be slow during busy periods.
The rooms are described as spacious, clean and well-equipped with modern design and comfortable beds. Free parking, either right in front of the hotel or in a paid underground facility, adds convenience. Noteworthy are the private terraces available in some rooms. However, issues such as outdated TV sets, inadequate soundproofing and occasional problems with bathroom fixtures and lighting are mentioned.
Cleanliness at Hotel Cisneros garners generally favorable remarks with many guests noting the spotless and well-maintained environment. Despite a few criticisms regarding noise from the cleaning staff and minor oversights in room cleaning, the overall perception is positive.
The staff is frequently highlighted for their friendliness, attentiveness and professionalism, greatly enhancing the guest experience. The reception team receives particular praise for their helpfulness and courteous demeanor, making guests feel warmly welcomed and well-assisted.
The wifi network at the hotel receives mixed feedback with some guests enjoying good connectivity, particularly in the lobby, while others experience slow speeds or connectivity issues in the guest rooms.
Parking options are well-received with both free and paid options available. Although free parking can fill up quickly, the availability of a paid underground garage with wide spaces is appreciated.
The beds are generally comfortable with many guests reporting a good night's sleep. However, some feedback mentions issues with bed quality, such as firmness and noise, indicating a need for potential updates.
Overall, Hotel Cisneros offers good value for money with its convenient and quiet location, clean and comfortable rooms, friendly staff and practical amenities making it a reliable choice for travelers.
Categories
Breakfast at Hotel Cisneros is considered economical and tasty with many guests highlighting the excellent coffee. While the selection is notably limited, leaning heavily towards sweet pastries and lacking savory options, the affordability and quality are frequently commended. Service during breakfast is generally friendly but can be slow during busy periods.
The rooms are described as spacious, clean and well-equipped with modern design and comfortable beds. Free parking, either right in front of the hotel or in a paid underground facility, adds convenience. Noteworthy are the private terraces available in some rooms. However, issues such as outdated TV sets, inadequate soundproofing and occasional problems with bathroom fixtures and lighting are mentioned.
Cleanliness at Hotel Cisneros garners generally favorable remarks with many guests noting the spotless and well-maintained environment. Despite a few criticisms regarding noise from the cleaning staff and minor oversights in room cleaning, the overall perception is positive.
The staff is frequently highlighted for their friendliness, attentiveness and professionalism, greatly enhancing the guest experience. The reception team receives particular praise for their helpfulness and courteous demeanor, making guests feel warmly welcomed and well-assisted.
The wifi network at the hotel receives mixed feedback with some guests enjoying good connectivity, particularly in the lobby, while others experience slow speeds or connectivity issues in the guest rooms.
Parking options are well-received with both free and paid options available. Although free parking can fill up quickly, the availability of a paid underground garage with wide spaces is appreciated.
The beds are generally comfortable with many guests reporting a good night's sleep. However, some feedback mentions issues with bed quality, such as firmness and noise, indicating a need for potential updates.
Overall, Hotel Cisneros offers good value for money with its convenient and quiet location, clean and comfortable rooms, friendly staff and practical amenities making it a reliable choice for travelers.
Hotel with Parking
Hotel Cisneros offers both a private garage and outdoor parking. Self-parking is available for a surcharge, providing secure and accessible options for vehicles directly at the property.
3-Star Hotel
Hotel Cisneros is recommended for its good location and service. It provides a comfortable and convenient base for exploring Alcalá de Henares.
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
Hotel Cisneros enjoys a favorable location in Alcalá de Henares, often highlighted for its peaceful and quiet atmosphere. Many reviews mention that the hotel is conveniently situated within walking distance of the city's historic center, typically a 10 to 15-minute walk away. This makes it easy for guests to explore local attractions without being in the hustle and bustle of the city center.
The proximity to the highway and Barajas airport is another advantage, allowing for quick commutes and easy access for travelers. Guests appreciate the hotel's placement in a tranquil residential area, which provides a restful environment free of traffic noise and bustling crowds.
With good bus and train connections, the hotel is noted to be well linked to Madrid, making it practical for those who want to visit the capital but prefer to stay in a quieter locale. The convenient location allows for enjoyable walks to downtown Alcalá de Henares, while offering excellent value for money, particularly given the soundproofing and overall serenity of the setting. Overall, Hotel Cisneros' location is praised for its accessibility, quiet environment and proximity to key tourist spots.
The breakfast at Hotel Cisneros receives mixed reviews from guests, generally leaning towards the positive when considering price and basic offerings. Most guests appreciate the affordability of the breakfast, which is praised for being plentiful and quite delicious for its cost, around €3 to €4.50. For this modest amount, guests are served a continental breakfast featuring pastries, coffee, tea, yogurt and jams. The coffee is often highlighted as excellent, reportedly the best in Alcalá.
However, breakfast variety tends to be a common point of contention. Many guests comment on the limited selection, noting the absence of savory options and deli meats with most items being sweet pastries. A few reviewers were disappointed to find that the buffet breakfast, despite being tasty, lacked freshness and variety, sometimes even featuring pastries from the previous day.
Service quality during breakfast hours also receives mixed remarks. Guests generally find the waitresses friendly and the service reasonably efficient, though, during busy times, service can become slow and less organized. Additionally, some guests mention that the presentation of the breakfast area could use improvement.
The overall consensus is that while the breakfast is basic and could benefit from more variety, it delivers good value for the price, making it a decent and economical choice for travelers.
Hotel Cisneros offers rooms that are generally described as spacious, clean and well-equipped, contributing to an overall comfortable stay. Many guests appreciate the comfortable beds, modern design and cleanliness standards. The additional touches of private terraces in some rooms and the convenience of free parking directly in front of the hotel further enhance the guest experience.
However, several aspects detract from the otherwise positive experience. Some guests have mentioned issues with the TV, including old set-top boxes and small screens. The absence of adequate soundproofing is another notable drawback, as guests can often hear noise from the street, adjacent rooms and even furniture being moved during cleaning. The lack of mirrors in bedrooms and issues with bathroom fixtures, such as low lighting and water drainage problems, were also noted.
Despite these drawbacks, the hotel meets the basic needs of travelers. Its modern touches and frequent cleaning are appreciated, although some areas could benefit from maintenance and upgrades. For those seeking a functional and comfortable stay, Hotel Cisneros offers good value for money, even if it does come with a few inconveniences.
Hotel Cisneros seems to have a mix of feedback regarding its beds, largely positive. Many guests highlight the comfort of the mattresses and pillows, contributing to a restful night's sleep. Descriptions such as very comfortable mattresses and soft pillows emphasize the quality of rest. The hotel appears to accommodate various preferences, offering both double beds and extra beds, which were generally noted as comfortable, although some found the pillows a bit low or soft.
However, not all the feedback was favorable. A few reviewers mentioned issues with bed comfort, such as beds being small, hard or in need of renewal. Some beds reportedly made noise, sank too much or were springy, leading to an uncomfortable sleep for some visitors. Comfort is subjective and while many found the beds cozy and supportive, others felt differently, particularly regarding the condition and firmness of the beds.
In summary, most guests seem to enjoy a comfortable sleep at Hotel Cisneros, but there are occasional issues with bed quality that might affect your stay.
Hotel Cisneros has received generally positive remarks regarding its cleanliness. Guests frequently highlight the overall cleanliness of the hotel with terms like clean, spotless and perfect cleanliness appearing in reviews. The rooms and bathrooms are often described as very clean and spacious with regular and satisfactory cleaning services. The hotel maintains cleanliness in its common areas and furnishings, ensuring a consistently clean environment throughout.
However, there are occasional criticisms. Some guests noted that the cleaning staff can be noisy early in the morning and there were a few reports of dirty toilets and dampness in bathrooms. A few reviews mentioned that room cleaning left much to be desired and pointed out specific areas, such as under the bed or room corners, where cleaning could be improved. Despite these issues, the overall sentiment remains positive with many guests appreciating the hotel's cleanliness and its clean and welcoming atmosphere.
Hotel Cisneros consistently receives high marks for its friendly and efficient staff. Guests frequently highlight the warm and smiling demeanor of the personnel, emphasizing their attentiveness and willingness to assist with any inquiries or needs. The reception team, in particular, is noted for their exceptional treatment with multiple reviewers praising the kind and courteous manner in which they were addressed. The staff's readiness to provide helpful recommendations for sightseeing and dining further enhances the guest experience.
Furthermore, reviewers often mention the prompt responses and helpfulness of the staff, whether it is in person or through advance notice communications. The overall staff disposition is described as sympathetic and supportive, extending from the front desk to the restaurant and cleaning crew.
Despite a few isolated incidents of less favorable encounters, the general consensus is overwhelmingly positive with many guests feeling that the staff's kindness and professionalism made their stay special. From excellent after-hours assistance to maintaining cleanliness, the Hotel Cisneros staff consistently demonstrates a dedication to making each guest's stay enjoyable and comfortable.
The wifi network at Hotel Cisneros receives mixed feedback from guests. Visitors often praise the good wifi network, noting that it works very well in several areas. Guests have found it comfortable to use above and without any complication with some highlighting the perfect performance in the lobby at the first floor. However, there are also reports of issues, including very bad connections and slow speeds, particularly in the guest rooms. Some have experienced no wifi at all in certain rooms and there were mentions of initial connectivity problems that did not get resolved overnight. Overall, the wifi experience at Hotel Cisneros tends to vary depending on the location within the hotel.
Hotel Cisneros offers a range of parking options that generally receive positive feedback from guests. There is a convenient choice between free outdoor parking and a paid underground parking facility. The free parking is often appreciated for its accessibility right in front of the hotel, making it easy for guests to come and go. However, some guests note that the free spaces can fill up quickly, especially at night, which may necessitate finding parking elsewhere.
For those who prefer or require guaranteed space, the hotel provides private outdoor parking and an underground parking garage for a reasonable fee. The underground parking is particularly noted for being wide and easy to navigate, although some guests have mentioned maintenance issues.
Despite the variety of parking options, some visitors experience difficulty securing a spot due to the limited number of spaces available, particularly during peak times. Overall, the convenience of having both free and paid parking options on-site is a valued feature for many guests.
Location Show Map
Location
The proximity to the highway and Barajas airport is another advantage, allowing for quick commutes and easy access for travelers. Guests appreciate the hotel's placement in a tranquil residential area, which provides a restful environment free of traffic noise and bustling crowds.
With good bus and train connections, the hotel is noted to be well linked to Madrid, making it practical for those who want to visit the capital but prefer to stay in a quieter locale. The convenient location allows for enjoyable walks to downtown Alcalá de Henares, while offering excellent value for money, particularly given the soundproofing and overall serenity of the setting. Overall, Hotel Cisneros' location is praised for its accessibility, quiet environment and proximity to key tourist spots.
Breakfast
However, breakfast variety tends to be a common point of contention. Many guests comment on the limited selection, noting the absence of savory options and deli meats with most items being sweet pastries. A few reviewers were disappointed to find that the buffet breakfast, despite being tasty, lacked freshness and variety, sometimes even featuring pastries from the previous day.
Service quality during breakfast hours also receives mixed remarks. Guests generally find the waitresses friendly and the service reasonably efficient, though, during busy times, service can become slow and less organized. Additionally, some guests mention that the presentation of the breakfast area could use improvement.
The overall consensus is that while the breakfast is basic and could benefit from more variety, it delivers good value for the price, making it a decent and economical choice for travelers.
Rooms
However, several aspects detract from the otherwise positive experience. Some guests have mentioned issues with the TV, including old set-top boxes and small screens. The absence of adequate soundproofing is another notable drawback, as guests can often hear noise from the street, adjacent rooms and even furniture being moved during cleaning. The lack of mirrors in bedrooms and issues with bathroom fixtures, such as low lighting and water drainage problems, were also noted.
Despite these drawbacks, the hotel meets the basic needs of travelers. Its modern touches and frequent cleaning are appreciated, although some areas could benefit from maintenance and upgrades. For those seeking a functional and comfortable stay, Hotel Cisneros offers good value for money, even if it does come with a few inconveniences.
Beds
However, not all the feedback was favorable. A few reviewers mentioned issues with bed comfort, such as beds being small, hard or in need of renewal. Some beds reportedly made noise, sank too much or were springy, leading to an uncomfortable sleep for some visitors. Comfort is subjective and while many found the beds cozy and supportive, others felt differently, particularly regarding the condition and firmness of the beds.
In summary, most guests seem to enjoy a comfortable sleep at Hotel Cisneros, but there are occasional issues with bed quality that might affect your stay.
Cleanliness
However, there are occasional criticisms. Some guests noted that the cleaning staff can be noisy early in the morning and there were a few reports of dirty toilets and dampness in bathrooms. A few reviews mentioned that room cleaning left much to be desired and pointed out specific areas, such as under the bed or room corners, where cleaning could be improved. Despite these issues, the overall sentiment remains positive with many guests appreciating the hotel's cleanliness and its clean and welcoming atmosphere.
Staff
Furthermore, reviewers often mention the prompt responses and helpfulness of the staff, whether it is in person or through advance notice communications. The overall staff disposition is described as sympathetic and supportive, extending from the front desk to the restaurant and cleaning crew.
Despite a few isolated incidents of less favorable encounters, the general consensus is overwhelmingly positive with many guests feeling that the staff's kindness and professionalism made their stay special. From excellent after-hours assistance to maintaining cleanliness, the Hotel Cisneros staff consistently demonstrates a dedication to making each guest's stay enjoyable and comfortable.
Wi-Fi
Parking
For those who prefer or require guaranteed space, the hotel provides private outdoor parking and an underground parking garage for a reasonable fee. The underground parking is particularly noted for being wide and easy to navigate, although some guests have mentioned maintenance issues.
Despite the variety of parking options, some visitors experience difficulty securing a spot due to the limited number of spaces available, particularly during peak times. Overall, the convenience of having both free and paid parking options on-site is a valued feature for many guests.
No, Hotel Cisneros doesn't have any pool.
No, a spa isn't available at Hotel Cisneros.
No, Hotel Cisneros doesn't allow dogs.
Yes, parking facilities are available at Hotel Cisneros.
No, Hotel Cisneros doesn't have a gym.
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